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The staff were very friendly and helpful. The osteria has a covered wooden veranda where meals are served. Locals seem to dine here regularly, for breakfast and evening meals, drinks, cigars and so on. It is a very nice place to sit and watch the sun set over Locarno and the alps. Vellano needs an earlier morning bus-service up the valley (earliest is around mid-day). This is not the osteria's fault of course.
Very friendly service and lovely hotel with great views. People should be aware that the hotel is up a very winding road into the mountains which is why you have such fantastic views. However this makes it remote so don't go expecting to be in the middle of town. Nothing - it's great!
Simpel, small, lovely view of the valley. Excellent tip for a one night stay to or from south europe
The peace and quiet
The host, Luciano, his on site restaurant and his knowledge of Switzerland. Luciano was extremely helpful in giving us information on road closures and scenic routes while touring Switzerland by car. We enjoyed it so much we stayed an extra night.
the owners are very friendly and the view is stunning - your GPS will get a little stressed trying to find it - just keep driving up the hill and you will get there only a new hotel with a slightly retro style - but the beds and pillows and linen are very poor - not good value for money, even in Switzerland
Good position, quite and peacefull, our reason for staying was a stop over on the way to Italy. Although the position of the hotel, the room and the staff where excellent, I felt is was a little over priced. The choice of food was limited, but good,breakfast was also good. I would probally stay again, but I think the price needs to come down a little.
It was located close to Belinzona and reasonable cost for Switzerland. The bedroom was comfortable and I liked the 19th century style furniture. It was located on a windy mountain road and we stayed there to eat and enjoyed the views. The directions could have been clearer as we had a little difficulty finding it. The owner was very friendly and we enjoyed our stay. If in the area, we would definitely stay there again. No
The hotel manager was very nice, the food at breackfast and dinner was excellent. A little long way to arrive, but rewarded by a wanderful view on the mountains and a incredible peace.
Good location, no problems from motorway
this hotel fits well into our travel back from Greece , the rooms are bigger than some and there is a Marche restaurant next door expensive compared with French hotels
The courtesy taxi from the railway station and the viw of the mountains from the ground floor room along with the seats and sun-bed outside. Also the genuine friendliness and helpfulness of staff. The lack of English speaking from the Receptionists made communication difficult. One had excellent English the other during the day-time had almost none.
Friendly and helpful staff. Very clean and confortable rooms at competitve prices.
Good breakfast, good restaurant opposite the hotel Wash-bowl in the room, not in the bathroom. The bathroom is too smal and has only shower and lavatory pan.
To be fair there is not much and I would not stay there again. Its location to the motorway was its only plus point. I paid £150, for what was no more than a travelodge and it sadly did not come up to that low standard. It was very hot and no air con in a place that gets hot in the summer........ I stayed at other hotels for that money and they were 4 star or on the lake with stunning views; this was neither.
location + quite (even though next to highway, all rooms are on back side) Driving instructions when coming from the north.
cleanness the fact that it's a motel, situated right next to the highway
Room was clean and practical. Being on a service exit, not numbered, made it difficult to find and to get to certain places without backtracking and wasting time. It lacked atmosphere and the nearby restaurant was packed and dirty making it necessary to drive into Bellinzona to find a decent meal. Despite it being quite expensive (compared to other hotels we stayed at) breakfast waws an extra 15 CZFs.
Friendly staff, Excellent location, Nice views from the balcony No parking nearby, No elevator, Bad internet connection in the room.
freindly reception rooms very basic
Hotel Croce Fedrale is centrally located to all you want to see in Bellinzona-it is very close to 2 beautiful castles and a beautiful church. Very close to all kinds of shopping too. It is also very close to the train station. The building itself is quite old, but our room was comfortable and quiet. The front desk staff were very friendly as well as the restaurant staff. The gentleman at the front desk helped us carry our luggage up to our room as there are no elevators/lifts. If you are visiting Switzerland be sure to explore Bellinzona as it a real gem. There are no elevators.
Very conveniently situated with view of castle. Night time was very noisy (music/singing, glass bottles being thrown away) and hot. It was a dilemma whether to have the windows open because of the heat or suffer the noise.
Close to the castle and shopping area. Wi-Fi didn't work in the room. The restaurant is not very good.
Location: lovely views, surrounded by family vineyard, wines very good. Room: a bit basic/ rural and overpriced, small balcony - pretty. Dinner: delicious, under priced! Room: Bath in room facing door. Feels basic, bed comfortable.
the location and food The waiter was a real challenge in the evening and also during breakfast and affected very negatively the entire warm ambiance and team we used to experience many years ago when the location opened. In such a small location every employee counts to customer satisfaction and we personally feel the waiter should urgently change his mindset and style of communication/work. The location is great, the food as well, but we will not consider this nice place for a moment. Instead of a relaxing weekend it ended with great stress - this is really sad!
Excellent food, nice wine and friendly and helpfull employees. It's a romantik hotel and not for a business trip.
Great location - room overlooking the vineyard. Delicious dinner and warm atmosphere in dining room. Accommodations were very comfortable but overpriced. No one was there when we arrived and there was an electronic gate which was closed. When we called the number on the booking.com confirmation, they didn't know the gate code but said that someone would be there within an hour. We were able to park outside and walk a short way to the guesthouse where there were instructions to get the key (but you needed a code for that as well - which we got when we called). It would have been helpful to have that information ahead of time. But these things did not detract from a lovely overnight stay.
Nice little hotel in a very nice valley, quiet, very good meals, very friendly owners Extra charge for credit card payments
exploring local countryside
Large comfortable well designed room. Friendly, helpful staff. Good food.
view to the lake and to the mountains. nice staff.
Nice location in a small picturesque town. Room with a view to the lake and mountain. Easy to find, plenty of parking. Nice restaurant. Helpful staff. There is no shampoo and soap (you have to ask for it, which can be a problem if it's too late). No bathtub (although there is room for it in the shower area).
Nice staff, new equipment, beautiful location Basic breakfest
Everything That I had to leave
I liked the family leading the hotel, very friendly, helpful and nice. no
Beautiful area with good opportunities for walking/hiking. The fact that there was a restaurant (good local kitchen) was also very convenient. The hosts, Yvonne and Marzio, are very enthousiastic people and create a nice atmosphere. No airconditioning, and the hotel is along a very busy road so sleeping with the windows open was not possible. The breakfast was very basic, dry bread, bitter tasting orange juice, and cheese and eggs cost extra.
Very friendly reception, room large, clean and comfortable, excelllent dinner in evening, great breakfast buffet, hotel easy to find and location excellent for exploring the picturesque Verzasca valley. Our room had great views and overlooked the lake and mountains.
Central location A tick expensive
Great location in a beautiful city. View of two of the castles gracefully integrated into the city from our hotel window. Clean and comfortable. A little pricey.
location; very clost to the castle old rooms and a too hight pice for the comfort
Friendly and helpful staff, good standard of room, good location not far from station.
Adequate overnight hotel - comfortable, clean in Bellinzona Town Centre
The kindness of the hotel staff.
Proximity to train station and castles; balcony; convenience of on-site restaurant.
Early check in, good location, decent restaurant, friendly staff, balcony, clean No hot water early in the morning (lukewarm for more than 10 min at 4:30 am).
A comfotable chair for reading in mmy bedroom
I liked the sound of the nearby river, fine bath
Convenient location for a stop between north and south slopes of the Alps. Fine room. Too expensive for what you get. No elevator.
Lovely location. Very friendly staff and helpful management.
Very nice, family operated hotel. Excellent location - 1 min from the motorway - yet very quiet. Exceptional quisine - overall I very strongly recommend this hotel to everyone travelling through the Switzerland.
very well located hotel and with roomy and comfortable room. The kitchen closes very early, 9:30 pm. Elevator doesn't exist.
Fantastic views of the Alps, friendly staff, great food at a reasonable price
Nice place, comfortable room, service, honest breakfast, good quality restaurant. The room we stayed was smelling to cigarette smoke.
No elevator and we were on the third floor. Of course it is an old building and it is hard/impossible to install one.
We had a lovely stay at the hotel..The location was breathtaking,the staff were very friendly and helpful..Maybe make the menus in English to help out the humble tourist!!!
Too many tree....on the walls
Charming staff, nice location between the mountains although San Bernardino itself is not extremely nice.
Nice, clean, well furnished hotel, good value for money
The hotel family owners were very friendly. More attention needs to be given to house keeping.
This was a return visit to San Bernardino. Our room overlooked the the village church and offered a great view of the mountains. It's summertime quiet offered a relaxing visit. The hiking was great, and a trip over the pass gave us spectacular views, plenty of hairpin turns and a lovely alpine lake at the top. Stop and add a cairn to the many that visitors have left there. The inclusive breakfast was excellent. Make sure you walk around the town and take in the stone roofs; they're intriguing. Leave your window open at night so that you go to sleep and awake with the quaint sound of cow bells.
Lovely hotel in a stunning location. Accomodation is pretty basic (we were in a 4 bed room), but warm, comfortable and spotlessly clean. The hotel has a great indoor pool, and plenty of room to lounge. The bar is great, and the food in the restaurant was excellent. A really nice place to stay, and the staff, without fail, were fantastic. Recommended. Absolutely nothing!
Wonderful location, very friendly staff, family atmosphere
The room was very clean and we had a very good sleep in this very nice mountain environment.
Amicable stuff good breakfast wonderful nature just as we expected
People were very kind with the customers. It was very welcoming. The third bed was not so comfortable.
Excellent location, just round the corner from the main square, but quiet at night.Ample parking next to the hotel and very pleasant outdoor eating/ BBQ area as well as bar and dining room. Prices reasonable (by Swiss standards!) so good value for money all round. Also easy to find and close to Bellinzona, where hotels are much more expensive, likewise Lugano which can also be easily visited. Very clean and good room for the price. Pleasant staff. The bed linen! They seem to have used linen for a single bed on a double - duvet was no-where near big enough to cover 2. Also not great quality, so not very comfortable
As our daughter is diabetic and as there was no fridge or freezer in the hotel room, we had to constantly ask them to provide us with the drugs on a regular basis, using the kitchen facilities They were fully supportive. Close to Bellinzona itself and only 25 minutes drive to Locarno. Breakfast was basic.
The staff were very friendly. The room was spacious and clean with a good cot for the baby.
The location is fabulous and the open restaurant/grill area is very civilised. The staff were friendly and welcoming, the grill night (which seems to be a major event on weekends) was tremendous and we were even served by Mrs Owner who is a busy and dedicated person. Own parking area and small kids play frame/jungle gym tacked on to the open-air section of the restaurant was very useful too. Wood-burning pizza oven created large and tasty pizzas and the grill menu was a winner too. 45 minutes from Gotthard tunnel so no queues to rest of Switzerland - magic. Pedestrian area around the hotel quite nice and a few other bars/etc around if you wanted. Furniture basic but clean and well maintained. No a/c in our room and it was a 38c Ticino summer's day. Hot night! Not sure if a/c available.
The room was basic, staff friendly, most spoke english, the food in their restaurant was the best we had in Switzerland for the price.
Convenience to what I needed to do and helpfulness of staff.
The helpfulness of the staff when my husband slipped and fell during the night. The location is nice. The shower room is very small, and a sliding door instead of one that opens inwards would be a very sensible modification.
Location, and the restuarant for dinner. Excellent food and good wine - service very good. Very freindly staff in both restuarant and hotel. The pillows really need replacing. We have stayed in two different rooms and in both they are very poor and thin. Take your own. Beds ae comfortable. The shower again in our room didnt work properly and again this is an area that could easily be updated by the hotel and one that is actualyl necesary for the prices that they charge. We would stay here again - and hope that they may consider updating these points in the hotel as it really is the only thing that lets it down for us.
very friendly staff - excellent price - excellent restaurant Not a thing
Easy to find. Excellent staff. Spotlessly clean. Biasca, Switzerland is a beautiful quaint town. No.
Friendly staff, good restaurant - good hotel for a stop over heading south.
Good breakfast No Balkony
breakfast was nice, staff really friendly the beds were not really comfortable
How can you have a room with a bed that's 60cm wide ?
Location near the train station, new and clean
Please write at least 15 words Breakfast was very poor, worst ever
The hotel is newly renovated. I stayed in a single room which was spacious with stylish design. Just perfect for a short trip.