Easy to find, good value breakfast, friendly staff Rooms very close to the function room so unacceptable noise for a lot of the night as there was a function in progress.
Directions to hotel very poor
THe family room is very spacious and large. The hotel is perfect for either a stop over on the way to other places or as a place to stay for visting the surrounding areas.
Hotel staff are helpful with information about direction to the local places, restaurants. There is a free computer available for customers to use in the lobby of the hotel. Bathroom is small and uncomfortable to use. They should provide free hotel parking instead of charging customers.
No air conditioning is aproblem
The breakfast and some of the staff. However, staff with little English were sullen and sometimes rude. Rude staff, particularly in the restaurant. My wife had a tea bag thrown onto the table after dinner
The size of the room and the cleanliness were very good
WLan is included. The staff is very friendly. 5 km far from the next restaurant. A little dirty, but enough for one night.
very pleasant staff good value for money
Staff is very nice and friendly (especially that they were serving dinner and doing reception). Rooms are clean and reasonable size. Is a very good hotel for 2 stars. It is not in the center of the town (there are restaurants very close, and the prices displayed do not include tax) but for us it was a very good location in exploring the Loire valley.
perfect and comfortable room. within walking distance to city center. free parking just in front of the hotel.
Very warm welcome from the owner who took the time to tell us about the city as it was our first visit. Very good breakfast.
Hospitality of the staff Bad work of the shower
The staff were very friendly and helpful. The location is a short distance from the town centre.
The welcome was very friendly and the location was perfect. We also loved their dog, Timmy - who was not by the way, allowed in the hotel itself. Parking was advertised as "On site", this is not correct - the only parking was in the road.
Very helpful staff. Cozy. Beds not so comfy.
easy to find and close to A10 route , good choice as a overnight stop , clean and comfortable enough for one night , convenient , but do not expect luxury
Hotel personnel were very polite, helpful and friendly. They were always ready to help or answer questions. The room is too small, especially shower and WC part.
simple but great after 12h driving
It's good as a stop for those who travel by car. There is free parking and you can get by car to the city center in 10-15 min. You get what you pay. W-fi was only in the main building
Nothing really, but after an 8 hour drive anywhere would have been ok. The room was not at all welcoming, the carpet was stained, the bathroom was a caravan type pod where you had to hold the shower head rather than stand under it. It was very noisy when anyone left or arrived in a nearby room in the early hours. The whole place would be best described as scruffy and basic.
The staff were very helpful in accessing the hotel wifi It was being refurbished so was noisy and dusty
As already indicated: friendly staff, good supply of towels, satellite TV including sport Noise from main road when window opened on account of heat
The restaurant had a widw selection of foods although the menu was in french, but could of had an english translation.
No smoking rooms are completely seperate from smoking rooms Bit tired - no tea or coffee making facilities in room or foyer
Very friendly staff, clean and comfortable,excellent value for money there was a drinks vending machine in foyer, possibly could do with a coffee and snack vending machine
The most important thing were the kindness of the staff and the cleanliness of the establisment. Very impressed the location is a little bit out of town
Convenient location, adequate facilities and pleasant staff Poor quality room, Although bedding clean, the general state of the fixtures and fittings inc carpets was very poor. Stained carpet. Broken picture with glass a safety hazard.
It was fine for a short stop in transit.
easy acces, good attitude of hotel staff no
Easily accessible by car
I liked the friendly staff, the general atmosphere and the food in the restaurant. There is a problem with hot water in the rooms and we did not get anything more than warm after waiting several minutes
Very friendly. A little chaotic but good menus. We were at the ftront - lots of traffic noise.
The only thing I liked was the location, very close to the Chateaux Amboise. There was a lot of fur of pets in the pillow, probably from a previous guest. Never stay there again, very dirty! If a hotel wants to accept pets at least they have to clean the room after.
The resturant was excellent
The steak was good, the room was well cleaned. Unfortunately we forgot an item of luggage, I emailed the hotel but got no reply, I later phoned the hotel but was told that the bag could not be found.
Very good friendly helpful service with good restaurant meal. Nothing really. Perfectly adequate for a short stay.
excellent reception; good meals;very helpful staff; good safe parking facility The credit card system was out of order and we had to pay with cash.
Very nice old historical village with its own chateau
location and pleasant staff no
Close to the station Unkind staff
Clean, good location, wifi only in lobby and it closed early evening
No facility for storing soap & shampoo in the shower. Toilet seat wrong size therefore constantly moved around.
Best price offered ever matching perfectly for all backpackers! Not actually, but, we expect if the hotel'd provide guests more facilities as well as something's like the bathroom stuffs, that would be better!
The access to WI-FI is only at the reception but not at the rooms. The noise from TGV is "something"...
Clean, always good to be able to say that, comfortable, good value for money, convenient location for town centre, helpful staff.
Tours! Great Location, Breakfast pretty good value and decent offering, Once you accept the basics the room and the amenities facilities etc. are fair. Housekeeping in Tours was good and efficient. Parking was good too and the Five Euros spent for the basement was well spent. On arrival we found that one of our rooms was not booked even though I had received the conformation e mail just that day. The young lady in reception could not find the third room booking, but she was very helpful. a room was given for the night at Mercure whose receptionist was seriously in need of some friendly training. She was grumpy and rude and we think she just had a bad day for which our friends were the victims a Receptionist later in the day Some telephone system on each floor even since it is not possible in rooms. In case you have an emergency there is nothing in your hotel after the receptionist leaves, no telephone no connection no nothing. windows! It was seriously hot int he rooms and we could do nothing to open the window which only opened two inches or so. I know that the railway tracks make lots of noise which is why you must have two double glazed windows, but if only this can be opened a bit to get in more ventilation.
Very comfortable hotel with friendly staff
We did not stay long enough to form an opinion one way or another. It was convenient for visiting the chateaux in the area and easy to reach Tours.
Excellent hotel with family rooms. Small swimming pool that the children enjoyed. Minutes from a lake/park recreational area.Parking on site. Couple of restaurants close on hand. Excellent access to motorway and the loire activities and sites. Breakfast OK. Gets full marks for staff as they complimented me on my French (!) but their English was better. Great place for a few nights if exploring the Loire area. It's location is about 10 Km south of Tours centre so you need a car but Tours has the one way system from hell so getting in and out of Tours was an issue (definately need a car for this hotel). It was fine for us as we were exploring the Loire and for this it is well placed. For a weekend in exploring Tours I would suggest somewhere central and forget the car!
Liked the pool for children and the adjoining rooms as we are a large family of 2 adults and 4 children. Given our need to book 2 rooms the cost was more than i would like or to encourage me to stay longer.Also the lack of bar facilities was frustrating as the adjoining hotels/restreaurants would not allow us to have a dring without purchasing food.
Clean and comfortable rooms, ideal for a short stay, friendly and helpful staff, breakfast to suit most tastes.
I had a very pleasant stay in the hotel, breakfast was excellent
The Swimming Pool was ideal for the children, as it was indoor and the weather was not too warm. It was a little bit pricey for a 2* hotel at about £110 per night just to sleep 4 in a very small space and a Continental Breakfast. The Campanile, right next door was about £30 cheaper.
Helpful Friendly staff. Good accommodation. Air con. Secure parking with gates. None
THe location, ideally suited for walking and exercising a dog. The room was a little basic, a kettle with tean and coffee making would have been a good and welcome addition.
Secure car parking
Good location for visiting castles.There is a lac nearby,very nice for morning jogging.
The rooms where spacious, modern and immaculate. A short walk to a huge host of restaurants and attractions.
It was very clean, well designed, comfortable and the staff were very welcoming. We were surprised to see it has just one star, but the fact it has no lift may account for that.
Great location, great decor and lovely bed. Better than pretty well every 2 star hotel we stayed in during our 2 week trip. Should definitely be more than one star. ... no lift, but no big deal.
The hotel is perfectly situated between the cathedral and the old town of Tours. It has recently be renovated and satisfies all the needs of a 3* hotel, it is really worthed more stars. The perfect place to stay and staff was very helpfull.
stayed in the larger room. new, clean. good value and worth the few dollars more for the bigger room. good breakfast. internet available.
The location, the room and first of all the kindness of the managers everything was very good
This is a very nice small hotel (although it cost the same as the Grand Hotel Poitiers which is in a different class). The man on reception was very helpful although he spoke rather rapidly which made directions rather hard to follow. Tour has an 'interesting' one way system which could cause the driver and map reader to become somewhat stressed.
The hotel is within walking distance of the train station, a huge plus! On your way you pass the Tourist Bureau for Tours, France, so you can get info before you even get to the hotel. Lovely staff; who were very helpful in booking a first-rate truly fabulous well-known local restaurant for dinner (La Ruche, which means The Beehive). Breakfast was very nice; I recommend that future guests do have the 7.5 euro breakfast. it was really great, no complaints at all.
The managers were very friendly and the room exceeded our expectations
It was located within easy reach of the old city but close enough to the modern are that walking into each area was quick
The friendly atmosphere and location for transport and sightseeing.It is also quiet throughout the night.
Friendly staff. The hotel has a cat. Cosy feel. Lacks an elevator, bad idea if you're travelling with lots of luggage. The water heaters are turned off at night, forget about showers before sleeping. Not enough electric outlets. Bad internet connection which frequently disconnects. No "do not disturb" signs. On the last day, I was forced to check-out at 8 am in the morning for some reason.
Hotel Moderne is a conveniently located, budget hotel in the center of Tours close to the railroad station, the tourist office, and many different restaurants. It is an older hotel with a certain charm. There is good cable TV with French and international channels. The staff are friendly and helpful. Rooms are small, but adequate. Bathroom facilities are somewhat cramped, but the shower space was adequate, and the water pressure good. There is no elevator in the hotel. The WI-FI was not used.
The location was ideal. The staff were friendly and the price was right. Tours is a lovely city for walking and the hotel was in a perfect location for "new town" shopping and "old town" dining. Parking was convenient and easy. Breakfast offering could have had at least one protien choice such as yogurt.
The location is excellent, parking at 7 Eur/day is nerby
The location, comfort (clean and ventilated as we asked) and price. Nothing.
Position in Tours excellent, Very helpful staff, Very clean and well presented throughout.
Beautiful Hotel, close to the city center, Friendly staff, loved the coffee machine they had really good coffee and it was a great price.
Excellent location within walking distance to old town, shopping, rue colbert (restaurants).
Excellent service, dinner was great.
It was the best. Nothing was to much trouble. If you are looking for superb service food and rooms this is the right place.
Marvelous food and wine in beautiful surroundings
great location. missed the airco
Friendliness and professionalism of staff. Quality of food. Building and decor
The pleasantness of the staff, their willingness to please, the beautiful hotel and surroundings, the superb decoration in our room. 45 Euro for a measure of Martell Cordon Bleu Cognac is ridiculous.
Attractive location Overpriced, particularly the restaurant.
Large rooms, friendliness of staff, good facilities, excellent food and location was handy for touring the region, especially the Tour-Blois route. Lack of coffee/tea facilities in room. Saturday night was very busy due to a function and dinner service was extremely slow.
Good location for starting a visit the castles of Loire Valley
Clean rooms. No noice from street. Good for staying just one night. Booked an extra bed but this message was not seen by the staff. We got immediately an extra room next to our room! Rooms have had there best time. Air conditioning inside the room with a tube outside the open window.
iy was a greay hotel for a stop over the directions on yhe internet were poor
you pay for what you get.It was functional. No drink making facilities
The quality of the room, his space and commodities. Has no lift.
Restaurant staff very friendly, comfortable room and really enjoyed pool/spa facilities Booked the hotel to attend conference in the centre of Tours - Mercure Tours Sud is relatively far from the town centre and taxis forming only transport.
The room was large and very comfortable. The room was very clean and the tea making facilities were a nice surpise. The indoor swimming pool/ sauna and steam room was a very relaxing. The restaurant provided great meals and service.
Food was excellent, the service provided was professional and polite. Questions asked were answered accurately. The coice at breakfast was limited
Rooms were very clean and comfortable.
Room was excellent, large bed, nice bathroom/shower, very comfortable. Restaurant was good with a good selection of food and wine. Outside patio area was a bit shabby, needs some updating
Central, very convenient, nice atmosphere. Side street room noisy at night
it's the best two-star hotel I have stayed in in France
I found it very comfortable and welcoming. Beautifully appointed room and the hotel felt very 'French' to me. I have already recommended it to friends in Bordeaux! Thank you!
Good location and stylish decor. Rooms and corridoors noisy.You can hear other people using toilet/shower. Impersonal, small and poky.
Ideally located. The manager who moved us to rear of hotel after complaining about noise in front room. The situation of the front room initially given to us. We had to be moved to rear of hotel because of noise from bar/cafe strip below hotel which made it impossible to sleep
Location, location, location no
I liked the beautifull interior of the breakfast room. It was terribly noisy at night outside of the hotel. We couldn't sleep at all!
Its location very close to the center of the old city Air conditioner did not work well. In summer it is O.K. but in winter I am afraid.....
Flexibility to change the room and arrange 2 rooms close each other Missing city map available in the reception
Very friendly, helpful receptionist/waiter. He gave us excellent attention and service. Good restaurant, varied and delicious menu The bathrooms in both rooms stank on arrival
Central location, on-site private garage parking, very helpful and friendly staff, modern and clean room. Not much room in the bathroom.
The staff had made a lot of effort to allow us access to the hotel even though we arrived long after the reception closed On the other hand at the price we paid we expected a hotel that had 24 hour reception and at least a kettle in the room. This was a very overpriced budget hotel and although the staff were helpful we were very disappointed with the standard of accomodation which did not reflect the price charged
The staff were very friendly.
It was in a good position from the town, the staff were very helpful, the breakfast were good.We stayed twice at the hotel.
The room was basic, but very clean, comfortable, and had a great balcony. It was also very quiet. It was in a good location, within walking distance of the train station and fun areas of the town. We did not realize that it is actually closed from 12:30 pm-5:00 pm so there was no way to drop off our luggage.
Clean. Friendly staff. Great breakfast. Central location. No
Had a comfortable overnight stay on our way home to the UK. It had every facility we needed. Will use again
easy to get to from A10; food available on site; menu in English was same prices as in French (another chain it wasn't!) should have been advised to book a table for the evening meal
Friendly approachable staff most of whom spoke English,easy parking,restaurant,good sized room,complimentary tray, WIFI,close to the motorway and some shops,and for me personally it is close to Trousseau hospital. I would prefer to pay for WIFI and have a secure site but this is a minor detail.I always choose to stay in a Campanile hotel if possible when I am in France as I like Campanile very much.
Leaving was the best bit. It was over-priced and offered nothing. The room was small, cramped and airless, smokers frequenting balcony outside rooms made non-smoking rooms a joke. Noisy. Fan in bathroom didn't work.