A stay at Imperial Palace places you in the heart of Seoul, minutes from Museum of Korean Embroidery and close to COEX Convention and Exhibition Center. This 4.5-star hotel is within close proximity of Coreana Art & Culture Complex and Dosan Park.
Make yourself at home in one of the 405 air-conditioned rooms featuring minibars and LCD televisions. Premium TV channels provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Rec, Spa, Premium Amenities
Don’t miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 12 km.
Enjoy a meal at one of the hotel's dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service.
Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge at scheduled times.
good service,best room condition
the loby and the rest room
The Guest Relation Officer.
The check-in desk and lobby bar's service staff's attitude and poor knowledge of their chosen profession. Totally non hospitable and possess sub zero level of command of English, both in terms of spoken and comprehension.
This hotel was sold as five star. By International standards it falls well short of this claim. It is not enough to have a fancy lobby (or in this case an ostentatious one) if the rooms are grubby and tired.
Hard to think of anything
The hotel is billed as 5 star which following a 10 day stay I think is way off the mark. The rooms are small, the décor was very tired (wallpaper poorly patched) and there was thick dust throughout. Even the bath mats / towels are worn out. The restaurants (and bars) were excessively priced even were it a 5 star hotel. The reception staff were pretty incompetent though the concierge service was very good. Overall this is a very disappointing hotel.