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Location Food average and typical with France over priced with a lack of choice
it was quiet and had lovely garden it does not have a proper restaurant and is a bit short of staff
Calm 5 star having to leave!
The hotel is well equipped and the Chataeu is very impressive It lacks the warmth and service levels of the smaller Loire Chateaus
Nothing. Booked for two nights and checked out the following morning. They sell you the idea of the Chateau, but you stay in a Hilton Style conferance centre. Staff and service best summurised as non existent
Ambience and setting was very good. General lack of food and beverage facilities.Few staff available and no room service.Shown to the room and generally left to get on with it.
Calm. Decoration. History (birthplace of Louis XIV). Restaurant closed in August
St. Germain en Laye is a stunning town on the outskirts of Paris. Pavillion Henri IV is a stunning historic palais, with marbled entry way, a five star restaurant, and an outside deck overlooking paris. The sense of elegance steeped in history is worth the visit. When you order a cab for the airport, specify a taxi, not a limo. I ended up with a 90 euro drive to the airport!
I spent one night at the hotel before going in the morning to airport. I had dinner at the hotel Hotel need some renovation
The fantastic view, both from our room and from the restaurant. The spacious room accomodations and excellent quality of both the Dinner and the Service. The only slight criticism would be the floor tiling in the bath room could stand to be updated/renewed.
The location is superb with open views over Paris, the Seine and a short journey to town, especially La Defense business district. Needs an upgrade of facilities. Problems with the door, internet access and plastic sheeting which had to be taken off the bed.
the lovely views, the helpful and courteous staff, and great food and stylish comfortable rooms.
the view to Paris and the town of St Germain a little outworn
Wireless broadband internet. Spacious rooms. Ambiance and fabulous view over the city. Too few free power outlets in the room. The quality of the restaurant is good but prices are relatively high.
Lovely room and view Very expensive, €16 for a poor continental breakfast.
surroundings, view, spacious rooms, parking limited service (lobby, terrace)
Lovely location, gorgeous setting, wifi included, blissfully comfortable bed Rooms could have used another light; a bit dim at night
Proximity to Giverny enabling a long visit to Monet`s house ,garden and museum with a very pleasant lunch. General feeling of poor management supervision - perhaps we timed our visit badly!!!
Excellent nouvelle cuisine Room very low head height & cramped
The position and setting of the hotel and it's unique style. The quality and presentation of the food. The Coumtryside room that we occupied lacked light and would have benifitted by an additional cieling mounted lamp.
Excellent position, with views over Seine, from room (side view) and restaurant. Good parking, right in front of hotel. Booked a garden room, which is admittedly the economy room, but very dissapointing. Did not look at all like picture on website. Attic room with little headroom, too dark - not enough lights and deep purple decor made it worse. Couldn't see to read properly. No bath, we were not asked if we wanted one, and prospectus did not say there wasn't one. Dinner 22euro choice looked good but starters were poor - miniscule piece of fish 3 inches x 1 inch, and what was the tasteless egg floating in a sea of liquid? Maincourse good, but no vegetables whatsoever. Headwaiter's initial approach rather brash and superior.
We were the first reservation that this hotel had received via Booking.com and they thoroughly spoilt us. The gourmet meal was superb and the service impeccable. Ours is the first review of this hotel and we recommend this hotel to anyone seeking a little bit of luxury by the Seine.
Fantastic location, rather quirky Expensive Champagne breakfast
The food was superb Our room was very dark and it was located in the 'attic' with very low ceilings, hence we suffered from back ache from bending
Gorgeous view on the Seine, nice room and an excellent restaurant, all at very affordable prices.
Wonderful location overlooking the Seine.Food was excellent if a little expensive Rooms were very nice but suffer from the aesthetic approach rather than practical-no curtain or separation for the shower in the bathroom so water goes everywhere-but it looks good!
Staff was very helpfull and corteus. No bad points.
A strategic place for family with easy transportation. Quite and nice.
Relaxing atmoshpere,clean with friendly staff Hard to find the recieption
Rooms very clean, personnell very friendly, restaurant very good Very difficult to find, GPS coordinates on booking.com incorrect. IN fact the castel has been split up in 3 parts: 1 part is a home for the elderly, 1 part is for personal use and the third part is the hotel!! The neighborhood is a bit scary.
the only thing was fresh air and sorrounding nature (forest etc...) lack of electric cordless kettle in the room, shared showers, lack of pub/bar to get a drink in the evening or to eat some dinner, non-european type of breakfest, only jam, coffee, tea typical French way, no meat, nothing warm like sausages/hot dogs/mashed eggs ...., no wi-fi coverage in my room (3rd floor)
Excellent location with stunning views and good location for Paris and of course St Germain en laye. Good forest walks too Lack of service, run more on military lines, possibly just teething problems having been a retirement home. At breakfast we were left on our own with no-one in sight unless they were clearing tables at 9.30am sharpe. Would not recommend dinner at the hotel.
cleanliness, calm, environment not an hotel actually: it's a senior residency for elderly people which proposes a few rooms for visitors from the outside
This was great value for money don't worry about the shared shower it is facing the rooms very spacious and claen and saves you a bit of cash would highly recommmend. hotel is in a fantastic setting.
Very nice coutry side and former royal residence. Well kept. If you like a military life, this a hotel for you. Nice rooms with nests of insects, no reception with hall, no lobby bar, restaurant open ONLY for reservation 10 hours before (!!!), the gate closes at 9 PM, you can get in with a code but the car remains outside in the woods. Have nice stay there....
The price The noice from the hallway, and that it was allowed to smoke /not smoke in the same floor. That means not separate smoking/non smoking floors.
Very helpful staff. They speak English well. Good location of the hotel in the centre of Cergy, not far from RER. The rooms are small, also the bathroom was very small. The room could be also cleaner. It was however ok for one night.
Relaxed atmosphere and very friendly and efficient staff, with easy access to local amenities
Proximity to transport connections Poor welcome on arrival - quite disinterested
Location close to the highway, easy to find. Quiet place. Nice tv. The staff at the reception was ok. I had higher expectations. Our room was small and very simple with a dirty appearance. Amazing but ugly design of corridors. No power point available in our room.
Very frienly employees and good welcome at the desk. No hotel-parking, very poor and small room, terrible bed with a very thin mattress which caused pain in my body,the food was poor and untasty.
Generally everything was good
Very helpful staff. It was cheap and clean - just 90 Euros for 2 nights - but you get what you pay for - see below. The hotel and room were very basic. The room was tiny - not much larger than the double bed with a single overhead bunk across the width of the room. More like a hostel than a hotel. There was no kettle to make a cup of tea or coffee, just a pay drinks machine in the lobby. The area seemed fairly rough and we were worried about the car overnight. There was a small off street unsecured car park which turned out to be ok. Note that some of this chain (Premiere Classe) don't have car parks. We swapped our booking after discovering that our original choice only had on street parking. We weren't really happy about leaving all our holiday gear in the room or the car which might not have worried us elsewhere.
Clean, staff were wonderful. Lack of amenities... Broken equipment
My initial reservation had wrong date's and I changed it on line, but they would not honor my changed reservation. other thing was, I booked Triple Room - 3 single beds and got 2 single bed for family of 2 adult with 2 young kids???? it's service and Mangagement
The location of the hotel is very convenient for visiting Paris without having to pay city centre rates. Maisons Laffitte is a very charming suburb. There was no air conditioning in the room and it seemed very stuffy. The breakfast was not very high quality.
The location was perfect for a visit to Maisons Laffitte.The value was right, and the bar/breakfast service was ok.
Room was ok, but bathroom was really cold and there was not heater
lack of air conditioning made it very uncomfortable
Great location - only 20 minutes from the centre of Paris with trains every few minutes. Hotel only 10 minutes from the station.
effective staff Very hot in the room -thick quilt for the time of the year-
Good location in a nice suburb. Friendly reception staff. Ideal for an overnight stop.
Parking for large van was good food excellent close to town if you need anything
very quiet and peaceful; excellent car park; convenient for statio no hair dryer: only one beaker in bathroom (double room)
Breakfast well maintained and good quality - value for money. Very helpful staff - good English spoken - prepared to provide dirniks at most times.
clean and modern, handy for the station, expensive breakfast, picked hotel as advert showed nice pool ! packed my trunks disappointed to find no water in pool !
The price was good and the staff were all really nice. There are not any real amenities. This Novotel does not include breakfast.
Private parking, nice breakfast n/a
location and great service I couldnt switch off the air conditioner
Food was good, rooms were clean and the ambience was appropriate for the business meetings.
The place is really beautiful, the flowers, the restaurant, the toilet products. The hotel could be renewed. Sunday morning there was a tennis tournment next to the hotel and we were woken up by the noise.
The restaurant was very good It was expensive for the amenities. trying to be more upmarket than it warranted
Good location, well appointed rooms, very quiet
the location and its grounds are the only good things i can say about this hotel the restaurant was bad the food over priced and the staff not pleasant
I liked everything...
Excellent ambience - good location - friendly, attentive, helpful staff Bed a bit hard
We arrived quite late to the hotel for a night en route to Normandy from Alsace. The atmosphere of this small countryside maison with a luxury gourmet restaurant is very good, and its staff was friendly especially at dinner where despite being after formal closure hours, still offered us simpler dishes. The room was nicely decorated and comfortable, and also of good size. The hotel's location is good to explore nearby small villages just outside Paris, including lovely St-Germain-en-Laye. It really lived up to its reputation as a member of the Relais&Chateaux Hotel. Would not mention negatives as we did not come across any. However, coming through the Paris road network, this was the hotel most difficult and lengthy to find (but only until you do not reach St.-Germain) even late night. Use of GPS or very good map is recommended unless you are an insider to Paris traffic. We did not have breakfast here so cannot comment on that.
Nice hotel but restaurant closed on mondays. and no tea or coffee making facilities available in the rooms
Quite environment, reminds us of our mountains in Lebanon Passages to the room
We had a beautiful meal in amazing garden with fantastic wines. The wine list had great range of half bottles at great prices. The price of breakfast
location to our customer comfort so so
It's very convenient for Versailles Too far out of St Germaine en Laye - nearer to Chambourcy really.
Recently refurbished so bright and modern. Lots of free parking. Convenient for driving into Paris via the new motor access road nearby. Main menu meals were goog but.... buffet was not as good as most other Campaniles we've stayed in.
The hotel was very comfortable and provided my elderly mother and I with all that we needed. Breakfast was very nice, beds comfortable, parking convenient and staff very friendly and helpful. I had asked in advance if our rooms could be next door (to reassure my mother) and this was done, which was much appreciated. No, it was great
The room and breakfast The atmosphere in the restaurant in night time.
food good value no
Good food, relaxed atmosphere, quiet area, close to golf Rooms small
Friendly staff, clean well equipped rooms. Restaurant was being refurbished so no breakfast available - the bagged alternative of long life cakes was very poor. Would have been very easy to provide at least a decent cup of coffee and a pastry in the lobby.
It was clean and adequate in beautiful surroundings. It was to far away from the rer station and the centre of town. The pillows were to soft.The
Good location, excellent value for money, clean rooms , freindly staff
Near motorway. Open on a Sunday night and food provided. Nice to have tea coffee in room. Ample parking. On your website it was stated no parking space; this could have deterred us but we had visited you before' so we knew better. Directions from the motorway going north could have been better, but fortunately we remembered the way from last time.
Ease of access. Some staff were not overly welcoming. Unable to obtain any drink (Alcohol or other) before 1900 or after 2300 hrs. (2200 hrs on Sunday). Bathroom and tea/coffee consumables not replenished for the 2nd night.
Secure car park, easy to find using sat nav! Room on the small side!need a uk news channel would be helpful on the tv! Room floors could have been a little cleaner! Breakfast area could be a little cleaner to.
Simplicity double charging of breakfast
Restaurant (but I stay here a lot and know the Chef is good - not always as good at other Campaniles) Typically Campanile - too much noise from other rooms. Not as good value for money as it used to be.
This hotel was close walking distance to the Parc des Exhibition for a dog show. They took dogs and had great space for dogs to be walked. Breakfast was very basic and over priced but not many options in the area. Shower was great though! It is quite old and smells a bit when you walk into the rooms. Linens are rough and they only have 2 twin beds or one Queen option. They do not put three people in a room. Had my son with us that sleeps in our bed. They would not allow it. Fire dept has to know how many people in each room and it was a problem to tell them there was three in our room for some reason. Then all of a sudden it was ok. Anyway, make sure to book exactly as described. The comment section of Booking.com does not go to this hotel.
Value for money was excellent. It was a good choice when the room was just for sleeping in. Breakfast arrangments could have been a little better. Whilst I appreciate it was only 8 euro's per person it probably needed a little more personal touch. You were very much left to sort yourself out.
最低15文字以上ご入力ください Tv was no function.
everyone from the staff was friendly, courteous, efficient and caring; you could feel very comfortable; location allows for trips to city and countryside as well.
Very nice for children with outdoor pool and play area in hotel lobby, both for small children but also for older children with play station. Nice with large sitting area, newspappers and TV in hotel lobby. Very close to large shopping centre and just 50 meters from McDonalds. Train station not so near and you need to drive car there.
Bad hotel. old and unpleasent. It is not a genuine Novotol.
Ths staff were freindly and helpful. I booked this hotel because there was a pool - the pool was not open during our stay. I also note on the bookings.com website that it says that payment is not taken before check in, but it was. It was also undergoing a major redecoration and nothing was mentioned about that at the time of booking.
Comfortable Not enough choice of evening meal
excellent hotel, good food, Forest location, great staff, not the cheapest but have stayed here before and would stay there again
Very nice hotel The room was extremely hot and it was not possible to turn off the heating, I slep with the window wide open
A quiet location, near some nice wooded walks.
The Hotel was conveniently located with easy access to the RER for Paris, car parking was good - room was spacious and the receptionist was very helpful when we checked in. Mosquitos were a bit of a problem at night, hotel was comfortable breakfast I thought was a bit pricy
The loctation of the hotel was convenient for the meeting I had the following day and the breakfast was good. I was very disappointed at the lack of tea/coffee making facilities in the room - I feel that a hotel of this standard appealing to the business market should provide this. We arrived very late and had no way of getting any refreshment - nor was any offered - as the restaurant and bar were closed.
Hotel staff where efficient and very helpful.
Very friendly staff. Good in English! The view from my room on utilities
Hotel reception staff were very helpful.
staff very friendly Shame there were no leisure facilities ie pool or gym
you get what you pay for.
All the Staff on the reception desk, day and night were extremely helpful. They helped with several enquiries I had about travel and transport etc Even though it is quite a large hotel, the friendliness of the staff gave the hotel a warm and personal feel to it.
very good ratio comfort/price
Staff went out of their way to be helpful. They were also exceptionally friendly. Furniture were very uncomfortable and the room small.
friendly staff, modern design of rooms, free parking and free use of wifi. Good to provide electronic kettle with plastic cups and coffee and tea. it's more like a overpriced B&B. The outlook of the hotel is more like a warehouse. The room is extremely small despites its out-of-the-way location. Stain marks on bath curtain and bedsheet. Noise from the main road.
Poor food selection,and impoliteness of staff. I have stayed at Campanile hotels before and my stay was pleasant. That is why I chose to stay here again but I must say that my experience at this particular location was subpar.
Close to motorway Restaraunt was very bad service and food not a good standard
Overall hotel was clean and fresh looking, rooms were very clean with good state of decor. Campanile Epone had no real Bad points Campanile Beauvais, however, was worst hotel experience i've had, dirty rooms, overall shoddy appearance
Very close to the motorway and the buffet was amazing!