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Very helpful staff and excellent rooms with good facilities. Very central in Jena and convenient for everything. For Booking.com: The hotel were expecting us, but had their normal room rate allocated to the group, not the discounted room rate I had booked through you. It was not a problem, and the hotel accepted this and took a photocopy of your booking reservation that I had printed off, but I would have expected the hotel to know about, and adjust, the room rate before our arrival.
The hotel is in an ideal city centre location. It is light, airy, aesthetically pleasing and comfortable. The staff are very friendly and the reception staff speak excellent English. The air-conditioning is centrally managed. While requests for changes in room temperature could be (and were) implemented via the reception, we missed the lack of control actually in the room - for example in the middle of the night.
Good location and rich breakfast. Friendly reception. N/A
The hotel is situated in the centrum of the city. The personnel of the hotel is perfect, rooms are very comfortable.
very clean room, good breakfast no
Impressive architure, good sized rooms, good location, clean and well presented room. Staff polite and friendly. The mattress was uncomfortable - you can feel the bed springs digging into you, there should, as a minimum be an additional padded mattress cover. Also, the toilet paper is very cheap, like using sandpaper!!!
modern building, fairly clean and comfortable really good variety of food in the breakfast buffet but it was rather costly too
friendly staff, central location and very good value for money
Spacy room No atmoshpere, more a hospital than a hotel.
Good location that woudl have been more appreciated in the summer. Free WiFi. Nice staff.
stayed here before, location is good for me . Good breakfast, hotel is clean and well run.
Staff very helpful and the hotel in a good location
Friendly reception, clean and well maintained hotel. Good value for money, so I will return with pleasure a next time. The only negative point (minor) was that the tv set did not work and this was fixed by the staff who came by my room.
The staff where very helpfull and organised some food for us after hours
always aplaesure to use this hotel, good value , nice rooms great breakfast
Good central location, friendly, polite and helpful staff. Clean spacious room, fresh towels daily and well cleaned. Good breakfast if a little pricey. Great underground car park. Minor point, but no tea/coffee making facilities in the room.
The decor. It was really nice
I have no idea of value for money. It would have been nice to have tea and coffee in the rooms. It would have been nice to have WiFi as standard.
I ate dinner with two others at the hotel one evening and it was very good. The staff was very accomodating and helpful. If something wasn't on the menu they tried their best to make something acceptable...and it worked out great for the two with special requests.. I found it a bit expensive, and there was just one flat pillow, but that was fine for me. The exercise facilities are minimal...no weights, just a stationary bike and treadmill. They tend to focus on spa services instead of fitness offerings. It would be nice to have a small gym for travelers who don't get a chance to get away from their work other than their night at the hotel.
Awesome breakfast! Needs an iron and tea making facilities in the room
Wintergarden very nice. Service during Breakfast to improve ! In parhouse too dark.
The quiet location The ability to open a window and control the disired temperature at a level of simply switching off the heating No, whenever in Jena I stay in this hotel
The hotel was a pleasant surprise. The rooms were renovated and very nice to stay in; they were large and clean. The breakfast was pretty good and the restaurant really nice to start your day in. Although situated in a region of Jena, which is dominated by big blocks of flats, the view of the hotel (at least from my room) is a nice and quite green scenery. Most of the services were extra (e.g. parking, which was also relatively expensive imho). As the hotel is situated in the suburbs, you should better have a car to drive to the centre (which was nevertheless always easy to get to, we didn't face any traffic problems even in the morning).
Clean and comfortable The bar was closed
The hotel provides good amenities, comfortable rooms for the price. The location is bad. I went there by car, but had difficulties finding it. It is located far from the center, and in middle of Plattenbau district.
Stayed 5 nights with no change of bed linen throughout the stay. Not good value for money €135
Nothing special, everything was ok
In general - quite good value for money, with large comfortable room, free internet and nice buffet breakfast. Lighting in the room could be better.
easy to access, parking, nice breakfast. great value fo rmoney eventhough it is a single room, additional towel would be a great help
The staff was very nice and offered all kinds of help. The breakfast was the best European breakfast we've had!
Clean and Comfortable
friendlt staff, secure parking, good food
Nice, clean hotel, close to Sachsenring. Good choice. Breakfast
Rooms are spacious with modern decoration, while the adjoining bar and restaurant has an attractive ambiance. Choice of breakfast cereals could be better and healthier, i.e. with no added sugar or chocolate.
the Wi Fi was not available
the room was fine, the restaurant and breakfast were good, Dianne and her colleague on reception were very helpful and we loved the old fiat in the foyer
Excellent location - close to town centre and also overlooking the Apolda castle.
Everything: room, food (very good restaurant), facilities, friendly staff A minibar and a safe were not in the hotelroom, would be nice.
I stayed just for one night but I enjoyed the stay very much, particularly for the room and the silence. no
Lokation was key for me to select this hotel while driving further east. Not a special hotel, but an exclellent one night stay when on a trip.
great swimming pool and sauna but did not agree with seeing totally naked people yes the double bed consisted of 2 single bases,not comfortable at all.
value for money map of location is unclear hotel is noisy
Very nice hotel within walking distance from town centre with nice swimming pool.
Good breakfast, good food at restaurant Difficult for traveler with many bags using public transportation
The room is quiet good. Pillow is usable (often in germany there are too soft). WiFI is available for free in all room. Breakfast is good. The climate control system is old; not usable for all the night. The control informations are written in German. There are 4 steps in the middle of the corridor; you have to lift your luggage.
Very good service level and well positioned for my visit to a local company - Jenoptik.
Clean hotel, good food, relevant location. The airconditioning was too loud to keep it on during the night. Opening the window was possible though and did the trick as good.
It was clean and friendly and what you expect from a Best Western... We found it perfect as a stop for our road trip... it was easy access right off the motorway...
Near the E40 motorway. Great if you're tired of driving and looking for a place to sleep for as little money as possible but with a great comfort of well-known hotel chain. I found it quite unusual to have a bathroom sink in the bedroom. The rest of the bathroom appliances (bathtub, toilet, etc.) are in the bathroom, but sink was separated. That reminds me old, built in mid-50's or mid-60's hotels. It's not bad, it's just a bit odd.
Central location, a bit too high price The internet did not work and th staff did not seem to care
This historic hotel serves a very well breakfast. A wireless interenet is also available directly from the room. A ventilation noise in the buth room can be minimized.
Breakfast was good. The hotel is located near the city center, about 10 minutes by foot. The hotel does not have air conditioner and during out stay it was really hot. We left the window opened during the night but the temperature didn't drop
Very helpful staff, comfortable room in a historic setting close to central Jena. Good food, definitely not an impersonal chain hotel. Air con would have been nice, but it would be difficult, I imagine, to install it in such a historic building.
very central and at night it was very quiet!
Good Free internet access. Good Size room. Good restaurant. Nice slightly old fashioned ambiance. Limited English TV channels. Poor parking.
Apart from room, the hotel feels like a solid, traditional, high quality hotel. Restaurant was good - good food and good service. The room decor was a little old fashioned, bar service was very slow, checkout was slow too.
Air-conditioning was marginal to ineffective
breakfast and proximity to the downtown very poor english
Hotel is in a good location and is clean and tidy. It is the third stay at this hotel and the restaurant food is lovely.
well located, characteristic hotel with old tradition blanket too hot
position in the city center, big room, very nice restaurant in the building cleaning was not done in a proper way
Good room, location. decent price Restaurant service was slow. At checkout some restaurant service was added to the bill even though no extra service had been provided. After discussing the point, however, the extra charged was removed from the bill.
no elevator to room on 3rd floor; no parking space; had to park in public garage several blocks away. Expensive when compared to other hotels during same trip
Friendly staff, safe private parking, food OK. Not excessively clean - though generally acceptable - but you cannot expect too much at this price. Parking close to the hotel but extremely difficult to find without detailed instructions - the gate is not marked in any way.
I just like this hotel. It is not a modern one you find in any country, but a house with a charm created by its history. Everything was fine, close to the center of Jena and University. Hope to come back. My room was one the second floor. The stair case is OK, but for an older person may be a problem. I think there is no elevator in the hotel.
Nice clean room and good service. Food excellent. Had to pay for internet access. Because of location it gets noisy at night with people passing by and talking loudly.
very large room / good beds the restaurant will not enter soon into the top 10 of the best places to eat in Jena !!!
Central location in Jena The smokey atmosphere in the bar/restaurant - we chose to eat out each night.
Good location, close to the center; size of room and bathroom The bedlines were too old, breakfast was poor
The staff was very helpful and the stay was very pleasant.
The hotel is good,clean and very central. It has an underground carpark which is essential. n/a
Good location, parking garage underneath, bed was good. Free internet acces at the computer in the bar. The corridors to the rooms don't look very cosy. The bathroom is a prefab unit. Additional charges apply for wireless internet.
It was centrally located enabling us to walk around the city in the evening to see some of Jena's sites. Nothing at all
The Service is good. The workers there are always friendly, patience with smiles. The price for the loundry is too expensive.
It was very central, adequate in comfort, had air con, which was very useful on a hot central European night. It had a feel on the former DDR in its decor, plastic wood and a sense of austerity. Generally, impersonal.
very good restaurant
Close to the highway A9. Nice staff. Cot-bed for the baby was waiting for us in the room. Good breakfast.
Good quality for a fair price. Quiet location, very close to highway.
Good friendly staff great location easy access to motorwayGood car parking with cctv,good value for money yes no tea or coffee making facilities in room
I was using the stay for rest for my driving from Hungary to Denmark. But if I make the same drive again I will for sure stay at Atrium Hotel. Also very close to Autobahn.
rooms clean and comfortable, food reasomable and good valuefor money free wifi access did not work so I had to use a credit card to buy t-mobile hotspot access, which was a little disapointing considering the hotel offerd free access.
nice room nice surrounding god eccelent foo
Wonderful hotel, super price, lovely place. I recommend this hotel to travelers with car.
Very friendly and compentent serviceminded staff When towels placed on the bathroomfloor we expect them replaced
Large rooms for 3 persons, the breakfast and available personell 24 hours, friendly staff.
very nice hotel, huge room (suite) - very comfortable for family with child, good price - value for money, tasty breakfast everything was ok.
Spacious rooms, nice and clean, very good service, helpful staff. Very reccomended. We expected a bit more in the kitchen annex, such as kitchenware or cutlery; there was a sink and a cooker but without pans there was no use of them...
Good hotel and well located for a quick stay in Naumburg by car. Just what is needed for a day stop.
An excellent hotel on the ring street around Naumburg with an excellent breakfast included in the rate. Very quiet with residential area view from window. A wonderful antique tram runs from the train station to on block from the hotel running along the ring street, a great experience. No, everything was great.
there was no internet access