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We arrived at the hotel at 4.30p.m. on Sunday afternoon and it was closed. A note on the door said to enter our booking confirmation number. This was not acknowledged. We then had to ring an emergency number and 10 minutes later someone arrived but the hotel booking no. was not compatible with the booking com no. We paid for the room and breakfast via a machine and a key dropped down with a room number on it. Although the bed was clean the room was tired and toit was 38degrees we had to open the window and the room was filled with small flies because there were horses in the field to the rear. We discovered that the restaurant was closed and there was nowhere in the vicinity to get a meal because it was an industrial area. The above says it all. We went for breakfast the following morning and left without even seeing a receptionist. Needless to say we will not be returning.
Free wifi Bathroom dirty Restaurant closed
Food reasonable but not spectacular; room cheap; one member of staff very helpful Room very basic; one member of staff not very helpful
The hotel was easy to find and included free parking. The staff were very friendly and tried there best to speak English. The location was quiet. You have to hold the shower because there was no where to clip it on the wall. The pillows were a bit small.
It had beds to fall asleep on and a shower sort of, so we were just about able to get clean and have a sleep. The hotel was absolutely filthy, the room was inhabited by half the local spider population, which obviously didn't bother housekeeping in the slightest, the maid decided to come into the room one morning, she didn't even bother to knock first! Just opened the door and started coming in till she realised we was in there still. The shower only had a holder at bath level, really handy that, least it hooked in the towel holder.
It was good to reach it after a long journey and it is pleasantly situated with open country view to the rear. The dining facilities are basic but acceptable. Not really. Maybe a wee bit impersonal appart from the reception.
Hotel clean excellent selection of breakfast - tea and coffee facilities in rooms No bad points really
enough parking places in front of the hotel; very friendly staff that speaks very good English; recommended only for passing. room and bathroom very small; much too small double bed; not a single German television channel; no toilet broom; the maintenance of the breakfast buffet were very sloppy, the price is too expensive.
Very friendley staff There is no inside connection between the hotel and restaurant.
Very comfortable room, with shower including body jets and hammam feature Rather difficult after an excellent dinner, to be asked to place your order for breakfast next morning. Breakfast at 26 euro, far too expensive
We just had a quick overnight stay but we had a lovely night. Excellent breakfast. Room were comfortable with lots of very nice little touches - sweets, mustard and overy toiletries in the bathroom.
The constant warmth of the place and the nice location
The friendly reception,,lovely room with nice touches like chocs and pots of local mustard,excellent presentation when we asked for afternoon tea and also for breakfast. The hotel restaurant is indeed special. Hotel is easy to find and so convenient for the autoroute
Location is excellent. Superb restaurant. No drawer space.
It was clean, service efficient, the hotel is convenient with a large off-road car park and the staff were friendly and helpful. The room was an odd shape with no views.
Elegant "ambiance", kind and efficient service at the reception, good cooperation with the restaurant, quiet surrounding. All good qualities you expect from a French hotel. We missed the sign for the hotel on the Route National 6, but this might be our mistake.
The staff was generous and cooperative. They offered the use of their computer when I needed to send an important email. They were helpful and friendly.
Staff were very friendly and helpful. Too expensive. There qre cheqper otels in Tournus which you did not tell us qbout.
Very clean, quet, resonable priced. Good breakfest.
Freindly well run clean and comfortable with a good breakfast, safe parking a perfect stopover or short break hotel, and very good value for money. I would have no hesitation recommending this place for its purposes.
Convenience to motorway and cleanliness Nothing
The welcome was good and helpful, and recommended a restaurent within walking distance. Our room on the side away from the Motorway has a good view over the Burgundy countryside, particularly if one ignored the builder's works just in front of the hotel. The morning sunrise was beautiful. Proximity to the motorway. Ask for a room on the East side of the hotel
Hotel was in good location to the motorway and ideal for stop over night. We drove five minutes from hotel into centre of town easily to sightsee. Hotel was clean and breakfast pleasant. Owners spoke English and were very helpful. Plenty of parking in hotel car park. Location of hotel good but not in particularly picturesque surroundings just outside town.
The hotel staff are very friendly. The room is very clean and the beds were very comfortable. Super shower. There is no restaurant to have dinner at the hotel.
It was clean and very quiet as it is situated next to the autoroute. Lovely views from the breakfast area which was serviced efficiently and regularly. Breakfast food and drinks were good and tasty. Our room was on the side of the hotel facing east away from the autoroute. It may be less quiet on the western side facing the autoroute The room had a link door to the next room and if the occupants had made more noise than they did it would have been uncomfortable for us. The shower head fitting seems way too high up on the wall for shorter people to reach and adjust.
See answer to question 1. Its location in Tournus is very useful. No.
The hotel was roomy and wonderfully clean. Our hostess was a pleasure to meet and was very helpful and friendly ... great hotel to stay in, in a wonderful village No restaurant at the hotel but a great pizza place just down the road with a beautiful river to eat it beside and plenty of pubs ... would love to come back one day. No
Helpfulness of hotel management. Good breakfast and free internet. Near to town
Very well positioned to explore beautiful Tournus with its Abbey, good shops and many restaurants Overpriced for what they offer. Breakfast is extra, parking is extra unless you leave your car on the street. Our room was in an annexe which did feel rather second best and reaching it was a trek - up in one lift, down a corridor and down in another lift. The food in the bistro was very average
Comfortable room, and quiet. Very pretty town. Impersonal staff - and a 20 Euro charge for the dog
Lovely hotel suited in gorgeous old french town in the champagne area, warm and welcoming, lovely open courtyard restaurant with cover in evening, really sweet, good food, very enjoyable stay Toilet light is on timer, which goes out too soon
Mme Marion was a pleasure in arranging local wine tastinfs and providing input into activities.The restaurant is a must!
We enjoyed our stay in double room.Very modern and confortable rooms: right size, advanced bathroom, safe deposit in the room, air condition, magnetis card keys. The one of few hotels in Burgundy which offers free WiFi. Polite receptionists (instructed us to visit right place in Beaujolais village Julienas). Buffet breakfast for 16 Eur seems too expensive. Choice of food and volume is less than in other hotels for the same or less price. All the rest in hotel is just excellent.
good room, quit, well maintained , spacious and clean The bistro food was ok, but nevertheless expensive for the offering.
The staff were very courteous and helpful if a little serious. The room was excellent for our needs; 2 adults, 2 children, 1 infant. Very well equipped comfortable and clean.The location was also very good, just off the motorway but on the edge of a quaint little town (Tournus) The dish we ordered was one of the worst the worst things I have ever tasted (andouillettes). Both me and my wife are both fairly accommodating and adventurous when it comes to dining but we both took one mouthful and sent both meals back (the first time we have ever done this)To be fair the hotel didn't charge us and replaced the meal with a second dish which was fine.
Easy to find from the autoroute I would not recommend it as a 4 star hotel. If you really want a bourgogne hotel, I would look fo r something else.
The room, large and comfortable, with a nice bathroom, good beds and very quiet during the night. The dinner at the bistrot was not fully satisfactory. The breakfast was too expensive.
I felt welcomed at check in, the room was well appointed and new. One of the best rooms that I found in my 3 week trip to France. The food in the hotel restaurant was expensive; although it was delicious and well prepared.
A very peaceful stay and very comfortable beds. Studio well designed. Breakfast delivered to our door was a treat! Shame there is no restaurant.
It was very peaceful and quiet. Exactly what we wanted after 4 days in Paris. It is the perfect place to relax and enjoy the wine on offer. The apartments are very modern and the beds are the most comfortable I have ever slept in. We spent 4 days there but could have stayed considerably longer.
I missed a restaurant
The relax atmosphere, nice environment in the wine yards and the festivity of two musicians on Friday evening No
Incredible castle located in the heart of Burgundy. Historical monument where modernism perfectly harmonize with the ancient. Apartment was like the work of art, very large and comfortable. Stuff - open and helpful. Golf club reachable in just 5 minutes. The price is more than adequate, because for us, it was more than just a hotel, the spirit lives there. Thank you for making our holidays more special as well as this beautiful region . PS. The castle vine is perfect :)
We have had a beautifull time at the hotel. The room was good, the staf was very gentil and we will certainly recommend this hotel to our friends. We were looking for something in the neighbourhood of Taizé, and this was a good place. Ehhhh.... no.
We thought the location was splendid and the room with a view was first class. Breakfast was fine. The bar staff were non existant. Being old fashioned we thought the dinner was very disappointing.
We were made most welcome by everyone. The room was nice and roomy and very warm and comfortable. The food and the service from the M'd was really excellent. We will definitely return there soon.
Beautifully situated in rolling hills of vineyards, the outlook is superb. Nice pool in garden. Decor was tired, wallpaper threatening to peel off, paintwork in need of renewal. The restaurant was ambitous but failed to deliver against a pricey menu with flavour combinations which just did not work. With a price for continental breakfast of €18, the hotel was trying (unsuccessfully) to deliver a package of luxury but instead must be classed as pretentious!
location Didn't take Amex cards
Excellent location. Great view. There is also a superb restaurant with very friendly service. Need to reserve before arrival. The pillows are not very comfortable.
We were in this area for business, and took a pot-luck stab at this hotel, we were not dissapointed at. I would with out doubt return to this lovely hotel, but this time with my wife! no
Nice environment - excellent food - great views - it lived up to our expectations Room was crampt for 3 people
First of all the staff and the services.
Nice clean room, good bed, pleasant breakfast. Indoor parking, by the hotel staff. Unfriendly welcome by indifferent hotelmanager, in contrast to good service by other personnel. Heavy traffic noise (cars and trains) throughout the night. It was impossible to keep the window open, which made sleeping difficult, because the room was very warm. The stair- carpet was totally worn out, which makes using the stairs very dangerous.
Smelt of gravy. food in restaurant was inedible and expensive
environment audibility, necessity of elementary small repair.
Hotel staff/ services/ breakfast and dinner
good size room, good breakfast
the hotel is far from the town center; room and toilet are small
Simple hotel on the entry of the city, far from the city centre. Simple rooms with basic furnishing,all clean. Very good and rich buffet breakfast.Dinner is offered in the hotel restaurant (daily menu). Suitable for the stopover in the area.
Private parking - Buffets Very small rooms and very small beds
Friendly, accomodating staff. Location ideal for 'mid France' stop over, good places to eat nearby but not ideal for a look around the City. Pool was nice and very welcome after a long day in the car.
The best Macon hotel is ok for a stop over if travelling across france, rooms ok but bathroom could be cleaner. Has lcd tv with dvd ideal when travelling with kids. Breakfast very plesent. we arrived at 13.00 hrs but nobody at check in till 16.00hrs not good when you have tired hungry kids.
It was everything I expected for and was lloking for
Helpful staff, excellent breakfast and comfortable room
Breakfast was excellent and the pool was a big hit. Staff were very helpful. Location good for onward travel. The rooms were small but we were hardly in them, so wasn't a problem.
Good location, helpful staff, nice buffet style meals Small room, dark furiture, bright yellow bathroom.
Attitude of mmanager and reception. Very pleasant
The hotel is in a lovely, park-like setting and the meals there were very good. No
Wonderfull hotel garden. Good and clean pool - not too big but suitable. Wonderfull food and good service.
Beautiful setting and friendly staff ,enjoyable,creative food, but limited menu fo a longer stay. We woud be very happy to stay here again.
The English speaking was very attentive, including ironing my shirt. There is a hedge between the building and the main road, but during the day, it was possible to hear the traffic. Not really an issue in the dead of the night.
The food was excellent and the location was quiet. the gardens were attractive and the pool was a bonus. The bedrooms were ok but rather stark and in lacking in little touches to make it more homely/attractive. Many French hotels are similar
very kind people ,good breakfast but not luxury no egg and ham,very spacious rooms, very quiet room and garden we don't like tapis on the floor in the room
Very welcoming hostess and pleasant relaxed atmosphere. No
Very welcoming and helpful hosts, a most beautiful location, excellent breakfast. Nice clean functional family room. The lack of a wall fixing for the shower head.
A nice picturesque hotel, close to the motorway but far enough to be very quiet. We used it for an overnight stop traveling to the south of France. Pleasant reception, the owner was very friendly.We stayed with two young children (0 and 2), the room was big and comfortable enough for the four of us. The breakfast was not so good, little choice and no fresh croissants!
The setting is beautiful, the location quiet and the hotel is very comfortable and tastefully decorated. Very good value for money. I am planning to use it gain in the future which is always a reliable recommendation.
The reception people
Friendly welcome from owner. Clean & comfortable.
comfort of rooms and the lovely surroundings.
The hosts were very welcoming and charming. The room was basic, but comfortable and very quiet. The setting was peaceful and very pleasant. Our entire family thoroughly enjoyed our stay.
Very nice owner. Great service and relax atmosphere
Great location, very nice and comfortable room.
The welcome was very good, the staff friendly and the standard continental breakfast adequate. Rooms were plain but offered most of what was needed. The proximity of the railway but this did not keep us awake at night. There was limited parking but we got the last space.
Good location and a very beautiful church