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The helpfulness and cheerfulness of staff, the quality of the property and its location. The ability and preparedness of staff to speak English: It was difficult to find; travelling by car. A sketch map of Collias may be better.
Very welcoming managers. Excellent cuisine and service. Beautiful views over the countryside. Very comfortable and well equipped rooms. Very well placed for visits to surrounding areas of interest, including the Pont du Gard and walks in the Garrigue. Large, very clean outdoor swimming pool. Excellent value for money.
Pool Lack of dinner options in area requires you to eat at hotel which is very expensive. bring your own food!
Great breakfast, great and friendly personnel, Clean and comfortable bedroom
An excellent hotel. The room and view was fantastic and the staff were very helpful and welcoming. Very convenient to Uzes and Pont du Gard and within easy reach of Avignon. Will certainly stay thwere again.
Friendly staff, very good cooking
The loungers around the pool were amazing....bean bags and hammocks!. And I loved being waited on around the pool. The food at the restaurant was very tastey. A 3 course meal with some unusual choices but delicious all the same. Catered well for kids with less discerning palates. Little english spoken but just about enough to get by. The rooms were large and airey with air conditioning and wonderfully large showers. Quiet area but still close enough to Nimes airport which is a fabulous location for early morning flights. An excellent find which I would definitely recommend. no
Calm, relaxing atmosphere; very charming rustic building but quite sophisticated decor/ambience. Was worried about being so near an airport but only saw one plane and it wasn't very loud. Although only a stopover we all wanted to return for a holiday! although food was overall good, with a very nice breakfast, some disappointments at dinner (poor quality steak; over-peppered duck)
Given the proximity of the airport the hotel was remarkably quiet. The overall atmosphere was one of calmness and relaxation. The staff polite and helpful. The main attraction as far as my children were concerned were Vanilla and Tiger. All in all a really welcoming Hotel
We stayed one night between destinations. We enjoyed the pool and the restaurant. There is nothing special about the location.
The staff were very freindly and helpful, the food was very very nice and not expensive, the pool area was great . The hotel does have traffic noise .
Very friendly staff and excellent evening meal. Very convenient for Nimes airport.
friendly & helpful reception staff. beautiful pool restaurant not open
Good food, nice pool and attractive outside eating area. Room decor getting a little shabby,in need of redecoration.
It was a beautiful and charming place to stay. The pool was large, lovely and clean. The pool area was well equipped with hammocks, chaise lounges and the staff provided pool towels. The staff was extremely friendly and helpful. The room and bed were comfortable and clean.
The outside pool is a great asset. breakfast was adequate (not the best we had, but the food was wonderful in the evenings, especially the fish and the 'fig tart'. The owners were very helpful and even gave us a lift to the airport. Although some aspects of the room need updating, such as the bathroom, it was clean and tidy and the bed was comfortable,
The rural ambiente , the contact with the family in charge of the hotel. Contrary to what is stated on hotel's website and booking.com' s booking confirmation , this hotel does not accept payment by credid card.
everything fine, I hope I can come back...... nice staff and really nice place... a bit hot but it was a really warm day! thanks a lot
Calm place anc close to a nice towns . Very hot .no AC ,you can't pay with a credit card very difficult to communicate with the owners ,no Internet service in the house.
Location, garden and pool and a wonderful dining room with excellent food. Close to so many interesting towns and sites, such as the Pont du Garde, Avignon, Nimes, Arles and the Camargue. Room a bit dark but probably inevitable in such old buildings but could be compensated by better artificial lighting and mirrors. Double beds should have proper double bedcovers not two single overlapping.
Nice facilities, gorgeous old stone building, beautiful restaurant, fantastic staff (in general). We stayed here to ride up Mt Ventoux and watch the Tour de France. Beautiful area, I would go back in a minute. The concierge was rude, to the point of tainting the entire experience. Breakfast should be included (it was not) and very expensive if one wanted to add it. However, breakast is available at several lovely stores and bistros right anround the corner.
Spacious room; excellent though pricey Michelin two-star restaurant; secure and accessible parking; several kilometers to autoroute. Constrained village views from room; no alternative restaurants nearby
Food is absolutely wonderful Food is expensive, but you get what you pay for. Waitors were a bit grungy.
Lovely hotel in lovely location with pretty grounds No food can be worth that money! needs more sunbeds by pool. Great new Tapas bar in the village
Locality Staff border line rude - ridiculously expensive restaurant. Impossible to enjoy a late night drink as staff refused to serve us . Bathroom in our supposedly 'Superior Double room' was actually open to the bedroom and the room itself incredibly basic.
Quiet and beautiful old chateax in centre of Collias Room had an outdoor terrace with no view - just high walls. the furnishings in the room were worn. the shower (no bath) was small, dark and soaked the floor with every use. the gourmet dinner was too ornate/fussy/serious for the size and scale of hotel.
place the only place to eat is the hotel restaurant; expensive (twice as room) and exclusive and slow (3h for our dinner; but 9 plates...)
Great ambience and fantastic food
The room was recently updated. The parking garage was too small to properly fit any mid-sized car and involved moving cars to let those parked behind out. The tiny shower!
I found the staff very helpful as I could not speak much french There does not appear to be facilities for young children I had lot of difficulty finding milk for my granddaughter 2yrs old
We used the family room (really 2 rooms) with an extra bed added for the 3rd child. It was very clean, not far from the Pont du Gard, and had a lot of local charm. The people who run it were very relaxed, charming and helpful, and it made for a particularly enjoyable 2-night stay. We ate in the restaurant one evening and thought the food very good. Its small so doesn't feel like an 'industrial' hotel, and we thought it excellent value The family room is overlooking the road and, even with the double-glazed windows and shutters shut, there is some road noise - especially when lorries go by. It didn't bother us much, and certainly didn't spoil our stay, but its probably better to know about it in advance
It has a very good restaurant. The staff done all they could to make our stay pleasent. No bad points.
Nice room, but was accessed along a smelly street. Breakfast room was shabby. We would not come again.
In the centre of town, near bus stop for Nimes, Pont du Gard & Avignon. Hotel was nice, typical french style with lots of character. No canoe hire available as suggested on your web-site.
cleanliness of room and bathroom, room decoration, AC; very good position in center village small triple room
good restaurant - excellent food
Good budget hotel for short staying...we had a quadruple room and it was really comfortable, nice place...it's 20 minutes from Avignone
The owner and manager is fantastic!! He was very, very helpful in helping us with directions and maps to our destinations (we stayed five nights and visited many sites in the area). He is personable, courteous and sets an outstanding breakfast. Everything was fantastic.