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I had a room next to the cleaning room and every single morning when the cleaning staff arrived they slammed the door and woke me up. No very good being on Holiday and waking up earlier then you do at home. I asked staff if they could be quieter in the mornings and the noise got worse. I was glad to come home to catch up on lost sleep. At the reception desk if they could leave a note,but no...
I was very impressed with your Valencia hotel and the value it offered for the price. I ordered non-smoking room and I still could smell the cigarette smoke.
The dining facility was very comfortable and the food was excellent. The staff was very attentive.
The sleek, modern design and the really cool black t-shirts. I wanted to buy some, but they had no more. No lotion in bathroom
It's very good hotel and theuy have e good restaurant when the location is not an isssue.
I choosed this hotel for beeing very close to the aeroport.It was excelent from all the point of view.,very clean,very modern,excelent staff. Nothing,I liked everything.
Hotel staff were very friendly, excellent buffet breakfast... very clean hotel! Road leading to hotel still under construction...alot of detours. Apart from that, all ok.
1. COMPLETELY NEW BUILDING, WELL EQUIPED 2. EASY PARKING AND IT IS FREE 3. EASY ACCESS TO HIGH WAY TO ALL DIRECTION 4. NICE BREAKFAST, IT IS ALSO INCLUDED IN THE ROOM PRICE
liked everything . the service at the bar/caffe was poor
very nice and the gentleman who does the transfers is very very helpful
Staff unable to speak or understand English
Asked for towels twice and they never arrived. The room smelled funny.
comfortable, nice pool, location near beach
facilities - swimming pool and gym internet was provided by one PC only, which was ocupied almost always
Room clean and comfortable, easy access to the city center via the Metro (station is 2 min walk from the hotel), very good food, good value for money.
Very comfortable and the metro very handy to get into city centre. Room very clean and comfortable.
the customer service was absolutely appalling. The reception was the most unfriendly i have ever experienced. They appeared to go out of the way to be unhelpful.
Great connection to the city centre by metro (only 7 stops to Avd El Cid) and on direct line to airport so easy to move about. Located in quiet area so good nights sleep. Wifi connection in room free of charge. No tea or coffee making facility in room.
The staff tried really hard to find me the type of room I really wanted and succeeded. Slightly chaotic road outside the hotel.
exrremely noisy. guests and maids slamming doors. hotel allowed guests to have fireworks in street right outside our window at 2:00 am
Very nice hotel well designed and ion great location Stayed in late september very quiet but no problem wit car breakfast great dinner poor
The hotel is very modern and spotlessly clean. Is very near to the beach (across the road). Lovely pool area. Excellent breakfast buffet. Friendly staff. At time of booking made a specific requirement for a double bed but was given two singles pressed together which was not overly comfortable and not what we had asked for. Location is very isolated as there are no restaurnats/bars nearby so you have to drive to Canet d'en Berenguer but even there, bearing in mind we went in mid september, most restaurants/bars were closed as it was 'end of the season'. Also, very irritatingly the hotel did not have irons/ironing boards available. You have to send clothes to the laundry service to be ironed which can cost a small fortune if you have numerous items.
The location by the excellent long beach and the food in the dining room made this hotel one of our favourites during a tour of Spain.
Fair price. The balcony doors were broken.
The location of the hotel is very good with miles of clean sand and swimming within easy walking distance. It is a new build and with care and attention by the management could be brought up to standard. Chef is excelent but we only tried it once due to the problem with the air conditioning so we mostly eat out in town. The air conditioning unit in this hotel maybe central with pipes leading from it to each location where there are filters and controls to vary temperatures and clean air: the windows are kept closed to stabalize temperatures. The room we shared smelt foul when we arrived and we reported the matter at once but nothing was done even the next morning to move us to another room or rectify the fault.There was no guide to the T.V. channels and flicking through them at midnight I found depraved and morale corrupting sex channels uder the code of Canal + 1.2.3.etcI would not stay at this hotel again. Poor design of car ports limit backing & turning space for a Mondeo and the supports of the roof need painting like a Barber's Pole so one can see
the swimming pool was nice the design of the hotel wastes too much space
Good facility, very competitive to the price poor breakfast and dinner buffet, nothing around the hotel, so during night nothing to do but sleep, people who look for quiet place is best but people who needs to go out is bad loaction for them.
Spend time at the beautiful swimming pool, visited valencia and villareal N/a
The food was good and the room was adequate, but this is not the best hotel to stay in within this area. There is the Hotel AGH Canet, only 1 km away, which is similarly priced, but much superior. We stayed there 1 night as well. That hotel is also available from Booking.com. Stay there instead! Can't understand why the reviews for that hotel are lower...it is much much nicer than here.
Nice clean modern hotel menur in restaurant we were very disappointed that we could only order all you can eat buffet
Rooms v modern, well-designed, excellent airconditioning (Valencia was in grip of major heatwave), v good bathrooms inc good-size towels. Restaurant closed in Aug but "snack bar" turned out to have excellent range of dishes on offer, and food was very good indeed.Public areas very well presented, little courtyards to sit out, and a small pool and sun terrace in one. Service at reception exemplary, even at 5am. (NB Airport shuttle bus available from 06h00 to 22h00). We had to leave v early for airport but complimentary coffee, juice, pastries available. Hotel easy to find from motorway, right on roadside but turn off is from major dual carriageway, rather narrow and abrupt so keep alert. Airport is 2 mins easy drive Information in room esp regarding food availablity and opening hours of "snack bar" was very confusing and might have deterred us from going there, which would have been a mistake as the food was way above the standard of any snack bar I have ever encountered.
nice rooms, location to airport.
spacious, clean room which was fitted with up to date fittings, we had an upgrade for 10 Euro's for a superking size bed the only thing that let it down was the shower, although the cubicle was large the shower itself was not powerful enough. The hotel itself is excellent however there is not alot to do in the evening as the surrounding area is mainly motorway and there are not many shops etc.
Clean and comfortable rooms. Lovely helpful staff and great location for working at the airport. I asked twice for the shower fitting in my room to be fixed and it wasn't.
Friendly efficient staff. Comfortable rooms and very good conference facility. Excellent location for the airport with a free shuttle bus to the terminal. None
Good straightforward airport hotel with quick shuttlebus service. Reception desk understaffed on arrival.
Convenience to airport
as I was working at the airport - it's proximity to the airport If I had not been working at the airport I would not have stayed there. There are no facilities nearby and it is too far out of Valencia
Friendly staff. Very pleasant and spacious rooms and bathrooms. Easy access to airport and prompt shuttle bus service, although when you arrive at the airport you may need to remember to phone them to send it to pick you up. No shorts allowed in the dining room! How old fashioned is that!
ok, staff were not the friendliest but the hotel was ok
Good location close to the beach in the new resort of Canet, mercifully away from the industrial horrors of Sagunto. This is an excellent resort hotel, very well run and well designed. Our large room overlooked the beach and pool area and was very comfortable and clean. We did not eat dinner in the hotel but breakfast was comprehensive and good value. Overall, highly recommended if you are in this area. Rather intrusive poolside music might spoil your siesta.
The facility, the room, the room maintenance, Reception staff, followup of problems. Twice I reported that the room safe did not work. It was not fixed and there was no feedback
The one desk person that we had during most of the time we were there was extremely friendly and helpful - made the stay much more pleasant The toaster at breakfast we annoyingly squeaky, However , we found on the rest of our journey in spain that many hotels used the same type - and all were squeaky. Otherwise, breakfast was excellent
The weather was great. Dinner buffet.
The price, nice breakfast bufet, but not as rich as last year we were there. The signmarking of the hotel should be better. The roundabouts did not tell us where to find AGH Canet, The hot courses at the dinner-bufet were few and not so wellttasting as wanted.
The restuarant is too big, too many people together, with it being self service
Good location if you look for access to the beach. It's a family hotel, lots of kids and very noisy at meal times. If you look for peace and quite, this is not the place.
We liked everything about this Hotel. No
The room was excellent. Each room has its own small balcony. The location was very convenient, being only 5 mins walk from a large and pleasant beach Whilst the buffet style worked well for breakfasts, the lunch and especially the dinner buffets were rather disappointing with the staff being rather remote and unhelpful. In fact the two 'suited' senior staff present gave the impression that they had previously worked in penal institutions. We took dinner in a local town on two of our three nights because of these limitations but this enhanced the enjoyment of our visit rather than detracting from it.
View from room. Food. Terrible coffee at breakfast, and no fresh orange juice.
Bright and clean room, free parking, friendly staff, easy access from the motorway, rich breakfast.
Rooms are clean and well equipped, good value for the price. € 35 per person with breakfast (2 in a room) They turn the air conditionning off during the day so your room is boiling hot when you arrive, it is ok after you leave it on for an hour.
It's location is it's only advantage! This is a hotel with a great deal of potential that always flatters to deceive
Close to the highway and still little or no noise from outside. General quality OK. The acoustic damping of the walls is poor ( very poor ). Noise from doors and other guests travel very easily from room to room - especially the use of toilets in rooms next to and above you transmits "perfectly". It seems, that the restaurant service is limited - or not exisiting ( the receptionist told us, that they had too few guests to make running the restaurant profitable.
Great hotel for this price. Absolutelly good place to stay near Valencia Close to sea but you have to drive (cross motorway)
Very cheap price for the quality of the services The room was very hot and the temperature could not be controlled. T
Proximity to beaches and to Valencia city center, swimming pool
good food good hotel just poor staff resturant & reception no interest in the customer at all at least the cleaners could smile as above
The staff was cold and showed non interest in the customer
The hotel was clean and modern and we had a comfortable room. There was a very adequate breakfast buffet with plenty to choose from. It is very difficult to acess the beach area or local resorts on foot because of the busy motorway.
The hotel was clean and tidy at all times and the entrance and reception area gave a very good impression to its guests on arrival. Bathrooms were not over lavish yet quite stylish. I stayed over the weekend and was disappointed that the dining room was not open on Saturday and Sunday evenings.
Convenient location to Cheste race track. Easy access on and off main highway. Would like to have had free parking and free internet.
The front desk at the time of check-in was not polite and not willing to help. The beds were tough.
Nice modern clean spacious business hotel. Handy for motorway and airport. The restaurant is not open in the evening at the weekend, which is a problem as the nearest restaurant area is some distance away.
Nice big hotel located close to the motorway and to a big shopping mall making it very convenient to visitors using their own vehicles. Nice big rooms, a little on the minimal side, clean and nice bathroom. Good breakfast, secure parking, good restaurant. Very helpful and polite staff. I stayed in a room on the second floor where the windows were fixed with only the air-conditioning handling the temp. I would rather be able to open a window.
5 star hotel building and facilities. Beautiful pool. Ample parking. Staff ; Maintenance ; Housekeeping - all 3 star level max !
The DESIGN of the hotel was amazing. It was too far out which is fine if you want to be there but should have been made clear at time of booking.
Excelent accomodation, modern hotel
Closeness to customer's office.
Staff were very helpful and accommodating
The size of our room was excellent and the pool was two doors down the hall. We appreciated our private lounge area overlooking the courtyard and the fact that it had doors that opened wide to let some air into the room. The hotel's decor is certainly quirky -- I wouldn't decorate my home that way but it made the hotel uniquely memorable. The buildings and grounds make for interesting exploring but you have to be somewhat discreet about it as there is likely a wedding or two going on at the time. Be aware that this is a busy venue for weddings and special events. There were two weddings going on the night we stayed and the noise required us to shut the windows but we had air conditioning to compensate. If you really want to see Valencia and you only have one or two days, you would do better to find a hotel closer to city centre. We had less than a full day and only managed to get about 3 hours of exploring Valencia.
New build to a high standard, clean and tidy Not a great deal of atmosphere
swimming pool sewage smellson stait area
The quality of the evening meal was excellent and the waiting staff attentive , despite there being a large party of Spanish golfers in the restaurant. Although the a la carte menue was off, owing to the golf party. The room was clean and well decorated. But for the tariff, the lack of tea / coffee maker in the room was disappointing. And the beds were on the hard side. Shame that the a la carte menu was suspended in favour of a set menu for the large party. Kitchen should have been able to cope.
Very clean and comfortable hotel Breakfast is expensive for what you get
Nice Garden and Pool area. Nice roof balcony. Nice restaurant. Netter Pool und Gartenbereich. Schöne Dachterrasse. Gutes restaurant. Situated very close to a main road. Sehr nahe an einer viel befahrenen Straße gelegen.
Staff should speak more english; 24 hour room service very limited
Nice view on Golf court. Good food and nice staff. Boring area, nothing to do except golving. Rooms smelled like sigarette smoke and are very noisy. You can hear every word your neighbourh is saying
The Staff were excellent The price should be lower
It is a very pretty hotel. It is elegant, but not overdone. It has beautiful gardens. It is a comfortable and relaxing atmosphere. It is removed from the city, but that was perfect for me as I was visiting family in the area. Not applicable.
We arrived late, and my husband was coming down with a cold and so we couldn't fully appreciate the facilities, but the staff were charming, and the room was spotless and comfortable. We would have liked to have been able to order some food, but the snack menu (apart from items that were offered for room service) was not available until 8.30pm. Not a big problem though!
Good size room with dining table and chairs. Excellent air conditioning. Car parking charge was high and not reaally necessary as there was parking outside
Great area , nice accomdations and very friendly staff. If ever in this area again we would use the Casbah again
It was close to Valencia by car...very easy to get to the city and nearby beaches. Easy to find. Nice air conditioning. Room was cleaned well. All of these are minor inconveniences but worthy to be noted: Bed was a bit too hard to sleep on for me. Noises from other guests when window open (room was on courtyard side). Some staff seemed over tired and acted like they did not want to be bothered. Parking on the street a bit hard to find at times but it is August high season. Had to make an extra trip to receception for security box key.
Proximity to Valencia Eating area was used by smokers
Everything and everyone was fantastic.
very clean, very quite, in the right place, good price
Good room with good facilities No restaurants in the locality
Good value for money, parking available Still a bit far from downtown Valencia.
Good evening meal at an excellent price parking on the main road
Kind and helpful staff Breakfast could be more various
Very courteous staff, the hotel was spotlessly clean and well appointed. Food and drink was basic but very good at reasonable prices. Secure parking is available in an underground car park at 10 euros per night.
no good internet
Beds were very comfortable Poor breakfast. Just one glass orange juice,1 croissant or 1 toast,-- not both. One cup of coffee
Good service, parking place, cleannes of the rooms and hotel
Clean and modern budget hotel with good secure parking and very convenient for the motorway. Location not great for holidaymakers, but was excellant for an en route stopover.
Modern, clean, quiet and excellent value restaurant Definitely need to see the map for how to reach it from the autoroute
Nodern standard and not too far away form Valencia Bit noisy as it was in the intersection of motorways and a petrol station
The location was as expected and the facilities pool etc were good. We were advised that the car park was small but not that it would be full and we would need to spend an extra 38euro parking. Also the lack of parking required me to carry all our bags up a long 45% slope then up some 20 steps then some 45M to the lift. there was no offer to help me even though I am nearly 70. The room we assumed would have a balcony as the advert on the net infered that all room did. our room got the whole of the afternoon sun and was hot hot hot it was also very small and only just held a double bed..I asked for a room with a balcony but was told they were all taken, had I not foolishly paid in full before seeing the room we would have gone elsewere. The breakfst on the second day was terrible the eggs were not cooked and there was no fresh rolls all in all not recommended.