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A great place to chill out & the view over the valley is to die for. breakfast could be improved
Excellent restaurant and facilities
Tastefully appointed public areas Rock hard pillows. "End of season" attitude very apparent and made itself felt with absence of wine list, fruit juice that was becoming fizzy and bread and pastries that were not the freshest.
Location/position of hotel.Restaurant menu. Poor standard of service from hotel duty manager. Considerable amount of noise from corridor adjacent to room throughout night.
Location and price Unhelpfull staff
Location. Once we had found it! The bedroom was very small and cramped suprising for such a large building. Only two wire coathangers in the wardrobe. No one could speak English French or German and we can't speak Italian
the location is fantastic, althrough finding it a night proved a challenge. The day manager wasn't particularly welcomimg, the night manager was friendly. Bar a facilities are limited, there isn't much around unless you drive back inot town.
The staff was very helpful and accomodating. They also had a staff member who spoke English which they did not have on a prior visit. The hotel lets non room guests use the pool for a fee. The pool area was too crowded. Parking was a problem during pool hours. However, everyone behaved very well and considerate of one another.
the setting of the hotel was lovely as was the hotel itself. the rooms were very comfortable- good beds and pillows, new bathrooms and excellent food with local specialities at the restaurant. Lovely friendly service at the restaurant as well.
Location The staff wasn't just impolite, but rude: think Fawlty Towers. They wanted to keep our passports for a whole day, breakfast was stale, restaurant closed both days, they charged reservation costs; none of the other hotels did that and then they wanted our passports again at 10.30 at night! What awful, horrible people: don't go there!
Everything perfect! The staff of the hotel is really forthcoming and professional. They always give you all the information you need. I'll miss their beautiful smiles and kindness! The garden and the swimming pool are the best place for relaxing: quiet and nice flowers! Breakfast is rich: everymorning on the buffet there are fresh croissants, cheese, cold cuts, scramble eggs, bacon, free cappuccino and espresso, and so on... Rooms are spacious, modern and beds comfortable. The "a la carte" menu at the restaurant is delicious: especially cakes. We suggest this hotel to everybody! Thank you for the fantastic stay, we will come back!
Friendliness of staff, no fuss, straight forward establishment. Clean and comfortable. Nothing
The room was huge and very clean. Staff were multilingual and very helpful. We enjoyed it so much we stayed an extra two days We ordered from the rooms ervice menu and did not get what we thought we ordered and not good value for money. The management were only too keen to resolve the issue however.
Very good service the rules for the pool
quite and calm surrounding, nice rooms parking is far away from the Hotel, no help for bagage
Friendly helpful staff.Changed our room for a twin as we didn't want a double(only double was shown as available during time of booking)
Excellent breakfast organised with military precision! All staff tried very hard to make our stay memorable. especially helpful were the attentive restaurant staff. We travelled with two children and had no complaints. In fact we were surprised at the standard for the price charged.Pool is very good and always has a lifeguard on duty.You will need a car or taxi to go to the town. Can't really comment on Pistoia itself,as we visited during the annual break when half the town was away.Also plenty of free parking and welcome drinks provided. No
The facilities - pool, air-con, little private terrace in our room. The directions! Also, the double/twin room mix up wasn't rectified.
Great value for money. Great position for Tuscany visit.
Very friendly welcome during check in. Free upgrade to better room without asking. Highly professional staff at reception desk and in restaurant as well (we needed an early breakfast, and it was arranged). Restaurant is very good; great starters and main dishes...even had the most wonderful parfait and sorbet... in the world! Good parking. Airconditioning very noisy and not adjustable from the room (had to call reception to make it cooler, but they did very quickly). Had to shut down airconditioning for the night as it was so loud. Furthermore there were a lot of mosquitoes, but that's hardly the hotels fault.
Very clean, linen and towels changed daily, location good, free parking Hotel good but one way system in Montecatini makes it hard initially to get to hotel
beautiful spa city,many parks,relaxing,central location easy private parking,large superior room,no noises from the road needs a serious renovation especially the bathrooms and closets
rather noisy early in the morning as other guests and staff passed by our room and not keeping their voices down/ sound was not sufficiently absorbed by carpets or walls.
great food no internet
Terrible experience. My single room was a dark dingy hole in the wall and nothing in it worked. Atfirst I was told they overbooked agreeing thAt the room was infer, and then they put off changing my room. I checked out after one night but had to pay a penalty for another night.
The Grand Hotel Tettucio is a very good hotel. The location is ideal, on Montecatini's main promanade opposite the Terme Excelsior (where you can get health treatments, such as massages) and moments from relaxing park land. Rooms were a little small and primitive, given the four star rating, but the shared areas were pleasant. The breakfast area was particularly impressive, a ground-floor balcony surrounded by flowering trees, and the choice of food was excellent, (including many homemade pasties and tarts). Don't expect a particularly chatty reception from the concierge (their English is only adequate), but given the hotel is only 1 minute from the Tourist Information Centre, this is hardly relevant.
1/ Perfect localisation - one of the main streets in Montecatini, but not noisy, short distance to main cities of Toscany, 2/ very helpfull staff, 3/ quite good breakfest, although only cold dishes, 4/ nice room and very comfortable bed. The hotel as well as the whole town is focused on eldery people (typical termal city), so there are only few pubs, restaurants and no clubs. Additionaly, driving by car in Montecatini is quite difficult due to the fact that majority of streets are one-way.
1) location in a lovely SPA town, between Pisa, Lucca and Florence 2)reasonable set menu for dinner (only one choice) nothing to do with the hotel - but the access through the narrow streets of Montecatini can at times be difficult.
Very good location. Excellent staff. Has private parking which is very convenient. Extremely clean hotel. Comfortable room. Abundant breakfast.
Luxiry spacious room and bathroom, friendly professional staff.
Hospitable, helpful people at the reception. Good location. Not bad (as for Italy) breakfest. Very small room, with elementary equipment. Looks poor - just a place to sleep, not to stay long.
The staff was verying welcoming and couldn't do enough for us to make the most of our visit to Tuscany. The hotel is spotless and very modern with flat screen televisions in the rooms. You had a great choice for breakfast and it changed daily. Marco provided great restaurant and touring recommendations that were top notch. I would highly recommend this hotel.
The staff went out of their way to provide friendly, good service. A family owned and run hotel that I would be delighted to revisit.
Clean and tidy - both room and the hotel itself, excellent and very helpfull staff, free parking which is behind closed gate opened only by a key given by the hotel staff, great breakfast, good location in Tuscany - easy to get from and to the autostrade and is in the middle between Firenze and Pisa, the price is very low comparing to hotels in Tuscany. Room is very clean and tidy but isn't organized correctly - the bed was too close to the desk and it very hard to move the luggage into the room. In spite of that - this is an excellent hotel.
free parking near hotel, close to city center, pub, restaurant, shops, great breakfast, "sjajne krafnice"!
perfect hotel for reasonable price. very good breakfast menu. it has been changed every day.
Beautiful, clean room, parking very close, very welcoming atmosphere, good breakfast, easy to reach Toscany's sights ... just great!
friendly and helpfull staff, good breakfast small room size for triple room
Great hospitality at this hotel. Marco and his staff made me feel very welcome and nothing seemed too much trouble, he even made room bookings for my next destiniation. My room was large, modern and clean. Definate value for money. Free Wifi in room was also a plus.
they put a group of 27 tourists in the same floor as my room and you can imagine what happened when they wake up and when they go to sleep. too much noise and talking loudly. the groups should be in different floors than individuals.
The room was extremely clean and large. There was almost no choice for the breakfast.
great location, good design, room warm! -- temp could be adjusted, helpful staff, good beds, overall very pleasant
Wireless internet was not working.
I stayed at the Hotel Columbia for a week in June and it was very very nice. First of all, their restaurant on the top floor is excellent. Wonderful food, top class service, and setting and a great view of the mountains from the very large windows completely covering one side (and more) of the room. Secondly, the employees at the reception desk were kind and helpful while being professional and efficient. The rooms were also cleaned very nicely. And the hotel is in a central and convenient location. It is also very close to the Congress center where I had business. They also freely gave me wireless internet passes. And I didn't have time to use myself but they also seemed to have excellent facilities for spa, massage, and beauty treatments. I was very satisfied so this is not really a negative point, but the room I happened to have was not so large, but considering the great price I got, I think I received a great bargain. There seem to be many room types for different needs.
the hotel is situated in the heart of the town and the car parking next to the hotel only held six cars so it was a first come first served basis. we were always back late so we never parked there.the very long street opposite has ample parking as long as you move the car before 8 am and you have to pay 1euro per hour up until 8pm remember to only park in the blue areas as the white lined parking is for residents only the hotel itself was a big surprise to us. it is very modern and the rooms have recently been done up. a shower cubicle replaces the old bath and the sink and bathroom suite are very contemporary. we had a single and a double room which both had ample room and comfort there is also an l.c.d television with about five english speeking channels we did not use the spa facility but were surprised at the low price of the services the only downside was the breakfast which didnt had loads to choose from but being scottish i am used to the cooked breakfast and the top floor restuarant overlooking the town makes up for it
Amazing Room. The best we had in Europe! The Hotel is beautiful. Staff us friendly. Food was excellent with a great view You had to pay extra and book for the spa. I thought it might be part of the Hotel.
Facilities/services, location, hotel staff
Very nice vibe in the hotel, really polite and friendly staff. Breakfast was good and nice and peaceful. Great location. Very clean and modern hotel, had everything you needed. Our room on the fourth floor was under the main dining area, when staff came into work at 6am to prepare for 7am breakfast, you good hear them, the rooms are not very sound proof, I was awoken a fews times because of the noise penetrating through the ceiling. Also, not all reception staff offered the same information. For example, one day we asked the receptionist if they had a pool, she said no. The next day we asked another receptionist where the nearest pool was and he sent us to a sister hotel, therefore, if we wouldnt have asked him, we would have never known you could use other hotels. Lastly, I felt the room didnt have enough details about the facilities available, ie. The welcome pack in the room was not updated, it should clearly state correct breakfast times etc..usage of sister hotel facilities etc.. I was not too impressed with the Spa, the treatments were nice and the staff lovely, I just felt the spa was very small and the decor was too dark. I felt the actualy spa rooms to be too dark and suffocating, I didnt relax in them. I feel the rooms to be redecorated to create a more relaxing, less suffocating feel.
Wonderful hotel and delightful room. Staff very courteous and helpful.Great location for city.
Nice hotel, good location,breakfast was adequate,room nice with the added luxury of a balcony although without much of a view, staff were helpful at all times.
Please write at least 15 words
the staff was wonderful to us. They were extremely attentive and helped us out when we needed it. they were great, and made us feel welcome. i think that a person could stay on line at no charge for longer than 10 minutes.
The staff consistently went out of their way to be helpful. There was nothing I did not like about the hotel.
Location, Rooms very very dated, pool was green, hardest bed ever, towels were like dish towels, no hot water the first day (they did fix this). Breakfast was very packaged.
This was our return visit to the Astoria, and was even better than last year. They have integrated a wonderful outdoor jucuzzi in to the swimmng pool area. We were impressed by the warm welcome back, but most importantly that they had taken note about my only negative comment about the bathroom, and gave us a fully modernised en suite. Give the staff respect and they will treat you accordingly.
location, lobby & public areas, porch, lounge, dining room. They seem to cater to large bus tour groups who come into he hotel and leave 40-50 people at a time. This yielded no hot water in the mornings or before dinner. The walls are thin. When 40 people are leaving first thing in the morning to catch there bus it is noisy.
The food was exceptional. Staff friendly and courteous. Swimming pool in a wonderful location within the garden.Quiet part of Montecatini, yet only a ten minute walk into the town centre. Will certainly return. Bathroom adequate, but could benefit from an upgrade.
Beautiful hotel, staff friendly and helpful. Excellent pool, perfect location, and excellent value. Rooms are small, and no english speaking TV channels.
The friendly staff and the pleasant atmosphere. It is an old hotel, but is in a pleasant and convenient position for this lovely old spa town.
very good bathroom and bedroom had a balcony with a chair. This is an observation only. The evening menu appears to be designed with North European tours groups in mind. It did not reflect Italian cuisine (my opinion).
The location of the hotel was excellent, as were the facilities. The staff were extremely obliging and friendly, nothing was too much trouble for them, including the taxi from the airport. They made our holiday an excellent experience for us.
the hoötel is in a great location for the main park, the fininculare to Alta, the spa, the golf course....i mean next door or across the street....just wonderful gentleman concierges...good dinning...also the hotel is part of other hotels in the city so you can take advantage of other hotels' ammemities,ie the dinng in one or the pool in another ...you should like this hotel for a relaxing ,quiet break from big cities... no complaints
The location was excellent set in the park area but a 5 min walk into town. For the price the rooms were good we had a budget room with balcony which was better than expected. The breakfast was very good (served in or outside) as was the pool and public rooms. Nearby a funicular takes you to a delightful village where we had dinner on both nights. We loved Montecatini and would return, very relaxing after trekking round Tuscany. Some guest left towels on pool loungers (mainly our American friends), this frustrated a few guests as some of the best spots were monopolised with towels!!!
Everyhthing worked very well. The rooms were very comfortable, the staff attentive and helpful, and it was excellent value for money One small criticism. On our last evening we had booked a table for six for dinner at 8-30. We were made to hurry our meal because the restaurant was quiet and the chef wished to go home.
Location superb. Decor very elaborate ! Reception staff excellent - friendly and helpful. It was clean and our room was lovely Breakfast could be better. Mini Bar was empty,
Proximity to Finucolare Proximity to park Good pool area, although pool is small Good air conditioning Food was mediocre - not much choice Bathroom basin cracked; bathroom in need of upgrading Bar was poor - and closes at 11 pm sharp No light snacks available at lunchtime Seems to be geared towards transient tour clients - one or two nights stay Uphill from town centre - difficult in hot weather
Competent and helpfull staff, good location close to the park and town center but relatively quiet, always most of sunbeds by the swimming pool vacant rooms reqiuire refurbishing, continental breakfasts
Central - close to centre of town in delightful park area . nice walk into town also close to markets and fanacolor No complaintas except left without bathtowel on one night
Position and size the room and bathroom. Furnitur and TV.
Extra large rooms for Italy!! Had two of everything They turned off the ac between 5 and 11 pm!!! Got back from dinner at 10pm and died in the heat. As usual--no ice--got some in a plastic bag.No tissues.
Breakfast is poor, room are smell, minibar empty, TV - old 15 years. It is 2 star hotel, not 4 star. Avoid.
Friendliness of staff. It was the best value hotel that had a pool that you had on your website.. Good restaurant and excellent evening meals. breakfast was adequate, and served beside the pool. parking on site was free. Bathrooms were a bit dated, but clean.
Yes, I really liked it to stay in the hotel for 11 nights. Some noisy for the first days, but after ac was switched on all was ok.
Staff, food, atmosphere were all magical!
The staff were fantastic No
All hotel stuff was very kind for me. Dinner was very nice, delicious and not so expensive.
Location good Hotel shabby, pool area scruffy (grass not cut, loungers old). Very few guests, no entertainment, bar dead! Breakfast basic - required to pay extra for hot food (not good when the cost of b&b was high anyway)
Superb service. Excellent food. Lovely "belle epoque" decor throughout. Great location for travelling by train around Tuscany. No
Friendly staff, big room, excellent value for money, location near the centre. The english spoken by the staff
I stayed 6 nights with service free drink in refregerator. There is no air conditioner and I will not stay in summer time.
The hotel has a lovely outside swimming pool which you will enjoy. The price is very good for young couple to spend holidays. It is very near the conference centre of Montecatini. Really like its Breakfast, large quantitiy and delicious. However, I hope the hotel could provide kettles to every room.
Breakfast was great, lots of choice. Pool area was nice but not enough sun loungers! Internet connection was very slow and poor value for money.
Hotel is nice. We would like to visit this place one more time.
the city Montecatiny Terme is very nice and green. very small room, very poor breakfast.
The courtious staff, good food , clean rooms , general ambience of the hotel was good.The resturant staff , bar staff and reception office staff were friendly and helpfull with all our queries.The location to station selection of food for breakfast could be wider , fruits , more cereal selection.
The hotel doesn't deserve 4 stars, 3 would be enough. The towels were like sand paper, old and horrible,among other things, like staircase ,the bathrooms, the paint and so on. It needs a lot of improvement.
The hotel was extremely clean and the rooms were well equipped. The pool at the hotel was excellent and staff were very helpful.
Spa treatments were good. Location was great. The bed is too hard for comfort. Parking was too far away.
The location of the hotel and the friendliness of the staff So rooms were refurbished and others not. Unfortunately I was allocated an old room.
Nice hotel, in a central location at a very good price. Also well placed for daytrips to cities using the train. Also free Wifi was so handy for planing daytrips and eating out. Spa use was quite pricey so although keen to use the jacuzzi, we didn't and just stayed at the pool. You have to keep getting 2hr access to the wifi and one guy (I think he was the hotel owner?) tried to charge us €2/hr for the free internet. (However, we spoke to one of the friendly reception staff who gave us another 2hr access receipt free.)
They offer some gluten free choice for breakfast and some bio products. TV programmes only in IT. Internet connection was not working during our stay. Some of reception staff not very helpful and not speaking much English.