no comment. we only state for couple of hours and check out at the morning 5:00 a.m. we have 4-5 pcs big luggage but no one come to help us to handle the big luggauge when we step in the hotel, they just look at us.
Right opposite the train and bus station so,if one is travelling from pisa,like we did,once there you don't have to worry about how to get to the hotel.Beside it's close to the centre and the river Arno.Very comfortable beds. We did not like the hot breakfast but the rest is ok.Initially i did not like the interior as it's a bit old and i was expecting a nicer room like the one shown in the pictures when making our booking,but then i got used to it.
The hotel has a great location but that's about it. The room I was given was #400 and the only nice part was the bathroom as it looked new. Tint room and very dark Hated the room but I am sure they have better rooms but wasn't given an option to select while booking
Fantastic hotel. The room was very big and tidy. It had a wonderful view on the city.
A beautifully furnished, neat and simple hotel. Quiet and comfortable room with spacious bathroom.
It was hard to find our room in the new wing.
The location of the hotel was superb! (Right next to the station, walking distance to sightseeing spots etc. Staff were all very friendly and helpful. I would love to stay there bext time I visit Florence.
The location was good. The lobby smelled bad every single day we were there. The bathroom shower leaked water all over and created a mess. It was not as nice as I expected for the price.
Good breakfast and is in a clase location to move around It is too noisy for being next to train station, my room has the windows that did not close properly and when reported they personal just had excuses and told that they were no other rooms available . Seems the motto that client never has the reason, not even a refund !
the room is perfect, everyone should stay in this hotel when you travel to Florence.
The view from our top floor room with terrace was quite nice - staff not welcoming and with -bad- attitude - beds too hard - rooms too hot (no AC in winter) - breakfast buffet stocked with non-natural (colorant/preservative/high fructose containing) foods
Location was excellent.
The central location, virtually adjacent to SMN, coupled with the extremely good value for money.
the room is white colour. shower room is so small.
Clean, good location Attitude of staff
Buffet breakfast was great Staff made it feel like we were bothering them anytime we asked for their help.
good location, easy to find, good staff, nice decoration, nice bathroom only cable internet but no wifi in rooms, breads are not fresh in the breakfast, the double room is not with a double bed but two sigle beds put together
A walking distance (appx. 6-8 mins) to Florence central station, convenient for travellers. The rome facilities are quite old and the shower room is very small.
Cleanliness and comfort
The breakfast is excellent except the same food during all the stay. Internet is bad. very slow and not accessible
Helpful, friendly staff.
It was close to everything and we could walk to attractions, food and train.
Outside looking of the building was nice, the fee was cheap as a 5 star.
The fresh squeezed orange juice at breakfast. The staff really helped when they changed our room. The first junior suite was a loft bedroom, hot and viewless. The second one was lovely It was a little too far from the center. You have to like to walk a lot. It was the most expensive one on our trip and we thought it was overpriced.
Quiet location, Senior bar, restaurant and porterage staff were excellent Management were not on the ball. Twice we complained about the smell coming from the waste pipe of the bath and nothing was done. Twice we returned to our room in the late afternoon and it had not been serviced. On the one evening we had dinner in the hotel there was a staffing problem and we (along with other guests) had to wait for ever for our food.
comfort I would like the restaurant to have more choices on the menu Food could be a little better
I felt at home. Your system with the lights.I guess if I had more time I could had trained myself to work them better.I think now that I am back home ,I have it figured out but too late.
Hotel was clean, staff were helpful & friendly. 30 min free wireless a day was useful. Close to train station and I liked the walk to the city centre (either along the river or the back streets which had quirky shops). Hmm the aircon was quite noisy (sounded like it was continuously raining) but it didn't worry me too much.
The room and the hotel interieur it was a little bit too outside
Beautiful room, luxurious bathroom, very comfortable bed, very nice and helpful staff. Very quiet environment and therefore relaxing. The best hotel I have ever stayed at in 30 years of travel. There was nothing I did not like.
The hotel was clean and elegant. Rooms and facilities were spacious and the service was excellent. The breakfast and gym were top-notch. The dinner, although good, was not as good value for money as I would have liked. Additional recreational facilities (spa, pool, biliard table, other) would have been a bonus.
We arrived to a rude and dismissive front desk. They proceeded to tell us we couldn't stay in our room unless we paid 50 dollars more than what we paid with kayak. I said absolutely not. they said then we couldn't stay and they would still be charging us the full amount of the room. We left and did not stay there and now have to dispute these fraudulent charges with my credit card. Never stay here!!! Worst service ever!!!!
Close to airport Airport shuttle not convenient
The housekeeping staffs clean up our room every day. It is difficult to make a reservation of shuttle bus from the hotel to the airport.
Near airport. Shuttle service into city and airport the curtness of the front desk staff and the slow service in the dining room.
Only there one night. Had a good dinner at the restaurant.
nothing restaurant closed because of big event? shoud b open from 06.00-24.00
Clean and quiet We were locked out of our room for a time.
modern hotel with good restaraunt and bar and reception.close to motorway uncomfortable beds,stained carpets,not much free car spaces...
Euro 8+ to park overnight - a silly gouge
1 member of staff helpful. website is misleading -- restaurant NOT good and overpriced. swimming pool "closed", location inconvenient for local shops and restaurants -- restauran "closed that lunch when I arrived so had to walk over a km to nearest place, a bar/cafe see above
That there was a bed. The woman at the check in desk was not very nice and the restaurant they had didn't open when they said it would.
the facilities are beautiful ! the restaurant was so-so, and the mood was disturbed by poor choice of loud pop music !
Beautiful building and lovely grounds, excellent pool. Water problems. Maintenance not so good. Felt they paid more attention to people there for group meetings .
Several staff members spoke some or a lot of English which made it easier to communicate, the staff was very helpful looking up Fed Ex shipping info. We arrived early and the staff made efforts to welcome us and get our rooms quickly ready. The hotel is beautiful, the rooms very large, the included breakfast was wonderful. I booked based on the description of the hotel as being a 14th century villa with antiques, painted ceilings and large gardens. The hotel was all that I had hoped for and more. I was also looking for a place near the airport.
the garden, the building, the restaurant.
Pleasant, helpful staff. Attractive setting. Air conditioning didn't work properly, and it's quite a long way from the centre of Florence.
Went to town. Sleeping and eating. No.
The free Wifi, good selection at breakfast buffet, the location near the train station, and nearby supermarkets.
close to train station, large rooms, helpful staff, great bus-boys at breakfast. Breakfast was good. Low water pressure. Rooms were dingy. Noisy.
the location is exellent walking distance to any where
convenient location, able to book into room two hours early. safe did not work, bathroom window damaged
The staff - very helpful and friendly. Internet access and in good location for the station and airport transfers breakfast was good but not amazing in that some fresh fruit would have gone down so well.
Hotel staff smooking in a office on the first floor and the office door was open at all times, the corridor was smelly. Room was noisy the whole night. The breakfast didn't included vegetables. Otherwise, good hotel.
From Canada, on a 3 week November trip through Italy we chose this hotel as it was right beside the train station and walking distance to major Florence sights. The rooms were quite old and basic but clean. The Internet was free and worked fine in our room. The breakfast was among the best on out trip. The toilet did not work and despite repeated requests was never fixed so we had to resort to dumping water down the bowl.
It is close to the main railway station (Santa Maria Novella = SMN) and to pretty much everything. Don't get confused with the other stations (there are 4 or 5 in Florence). It ain't cheep, though.
The staff. The rooms were shabby and the noise level from outside was very loud.
free internet club / excellent breakfast We were not given good room on first night, when we demanded , our room was changed to better one.
Overall, we are very satisfied with this hotel: staff and room services are both very good, clean towels everyday, and location is excellent. This is a no thrill hotel but for toursits spending most of the time touring the city, we endorse whote heartedly. room on the small side.
Nothing really at all Hotel price was not worth it at all. I couldn't sleep all night because my neighbor upstairs was taking a shower. If anybody walks in the corridor whether in the upper floor or next to your room it's like walking next to you. The hotel is too old.
Hotel was central and easy walk from train station on arrival.Our room though small was nice brillant onsuite and shower A bar would have been nice
proximity to the train station, very fresh breakfast, helpful staff. i found the room a bit too warm and moved the air cond. from 26 to 23 but it was back at 26 the next time i looked! maybe there was a reason?
There was one women that was especially kind and very helpfull. Everything was great the service and the communication. The younger male worker at the desk was very short in answering question.
Clean, safe, self parking was a great bonus, easy walk into the sights, 'pack and play' fit in the bedroom. Room a little small, bed a little uncomfortable (hard), pillows were small.
hotel staff - very nice and polite
Friendly and helpful staff, clean and spacious room (newly renovated) and good location. also, good breakfast.
In general, everything is good. the young staff at the reception on Nov13 is very enthusiastic and helpful ( I forget his name), thanks a lot Its raining heavily on that day, they even don't have the umbrella to lend to us.
Great location; good size room (if you don't have lots of bags) and clean toilet. Nice breakfast and very kind staff, very helpful.
nothing special in the hotel. the hotel do not Desearve 4 stars hotel. littel bet expenseve.
The hotel was located very close to the train station in Florence and within an easy walk to many of the attractions that Florence has to offer. Our only concern with the hotel was that we paid for wi-fi internet in the room however there was no signal in the room. We needed to sit in the hotel lobby to access the internet.
Ac works great, location.
Room size was good, one man (tall with glasses) and one woman (blonde) at the front desk were excellent, free internet access available Noisy housekeepers in the early morning shouting and slamming doors -- impossible to sleep in. Shower glass did not seal properly -- ended up with water on floor alot.
Its very close to Duomo and other attractions within walking distance. Our room and bath room were clean. Breakfast is OK with fresh fruits. Our room was looking at a very noisy narrow street. It felt unsafe. Note: We asked to change our room and the staff immediately did it.
It in the center of the city with all the attractions within walking distance, yet on a very quiet street. Staff spoke perfect english. The breakfast was good. The hotel has a parking however, its not free. They charged us 13 euro per night for it.
good location, friendly staff
It is so hard to say what we liked best. Everything about this hotel was excellent. The room was hugh, actually it was 2 rooms, one with a lounge suite and one with the big bed, bar fridge, tele, and a large wardrobe. Lots and lots of room to move around. The staff were more than helpful and nothing was a bother. The receptionists spoke excellent english, a real bonus. They even phoned & faxed another hotel, to change our booking for us, and didn't charge us for it. They made bookings for us at museums etc. at no charge and made our trip a total pleasure. We give this hotel and it's staff 10 our of 10. The buffet breakfast was delicious and plentiful.The laundry service was fast and very affordable. Thanks so much for a wonderful stay Leaving.
Good location near the train station, beautiful room (but a but noisy from the street), and helpful staff. Breakfast was good.
breakfast, location to sites, large bathroom with full bath tub and the new renovations make it a very nice place the cleaning products used to clean the room left a strange smell requiring the windows opened to air the room out
The rooms were extremly spacious and clean. Very comfortable stay. When we checked in the the gentleman at the reception although very helpful did not provide us with correct information and his English was not the best. He also did not provide us with correct advise in relation to the car park. The day staff were excellent.
The hotel has an authentic Florence atmosphere. The historic architecture of the hotel building is wonderful with wooden beams and brick arches. The dining room ceiling is inspirational. The hotel is on a relatively quiet, narrow, cobbled street but very close to the heart of the city. We found the staff friendly and helpful. They will even make you a fresh expresso at reception at any time! Our ground floor balcony had no view; however the room was enormous which more than made up for it.
Proximity to train station. Hotel personnel. Comfort. Breakfast.
The staff were very nice. The morning buffet was good. They make a great cappacino in bar. Free parking.Close to bus station - you go directly to city center Thin walls which meant you could hear every movement in the next room, corridor, and rooms above.
Hotel was clean and close to airport.
It was a good value and clean It's location. Although it is close to the airport which is why I chose it; it is not in a good neighborhood.
The staff was most helpful in connecting us to advanced tickets for the Academia, Uffizi Gallery and taxis. We appreciated their courtesy during our entire stay and especially at breakfast. Of the four rooms we reserved, only one had adequate cooling. We realized all of Italy was experiencing a heat wave which may have made it difficult for air conditioners to work properly.
Proximity to the airport and helpfulness of the staff. Rooms were very noisy. One room had a french window that would not lock.
Desk help was outstanding. Walls are too thin.
Close to airport and close to amenities
the room was comfortable . it's noisy
staff helpful....location near airport..good for early morning departure. very noisy as thuds and footfalls could be heard throughout the nifght from upstairs and surrounding rooms
kettle with the cups in the room, our friends dont have kettle, but have notebook (but internet is not free). very nice balcony, very good breakfast
Room. Cleanliness. Washroom. Everything updated and in great worked. Excellent value for the money. Quiet location. Close to bus stops to/from city center. Could use a mini fridge.
We liked everything , the reception gave us all the information , what we need.
The location may, as some say, be a little out of the way however if you enjoy a good walk it's not that far into the center. For my wife and I this was a bonus as it was away from all the noise giving us a nice quiet retreat after a day of fending off crowds. I felt that the internet useage could be offered free of charge other than that it was wonderful.
It is a fairly new hotel and the building is charming and has most of the trappings of a high end hotel. The shower was excellent and the food at breakfast was good as was the service. The hotel is somewhat remote from the historical center of the city and located in a more business oriented area which probably puts it at a competitive disadvantage. Piazza del Liberta is a very large and busy circle that is cumbersome to traverse due to traffic and the street layout. We booked in Florence a little late and this was one of the few 4 star hotels still available. While we enjoyed the stay and thought Paola and the other woman that alternated at the front desk were excellent, we might prefer to be closer to the historical sites and restaurants next time.
The staff was very kind and went out of their way to help us out with transportation and reservations. The room was wonderful: spacious, clean, quiet, and extremely comfortable. The breakfast was very good and the service excellent. The location was about a fifteen minute walk from the center of town but allowed you to see so much of the city on the way. I would stay here again and highly recommend it to others.
Staff very friendly and helpful, hotel room spacious and clean with modern bathroom. Hotel quiet despite closeness to Piazza del Liberte. Buffet breakfast adequate with selection of cold and hot food, tea/ coffee. Fifteen minute walk to Duomo but number 1 Bus runs regularly to Santa Maria Novella ( stop is a short distance from hotel) and can buy ATAF tickets in Tabac around the corner from hotel. The positive aspects of this hotel outweigh the negatives that I describe below. Good value for money overall staying here and I would definitely stay here again when in Firenze. Wi-fi is not free and I thought expensive. There is no restaurant in the hotel but there is a limited menu available in the bar area.
Location and staff Air conditioning turned off during our stay. Made sleeping uncomfortable.
I like the clean and cozy room of the hotel, in addition to the above the hotel staff were excellent.
Excellent accomodations and value for the price. Very helpful and courteous staff. Delicious breakfast. We knew it would be 15 to 20 minutes walk to most of the sites but we did not mind. Whenever necessary we took a taxi for 10 to 14 euros to places farther away. The hotel and staff themselves were excellent.
Excellent hotel. We would definitely stay there again.
Got a very quiet room at the back for 3 nights, out of the way location but worth a little extra walk. lovely room with big bathroom.
Please write at least 15 words
The courteous staff and the facilities available. They were renovating a room above ours and the noise was too early, but this is not a criticism of the hotel itself
Comfort and location for our city trip.
We enjoyed our stay at this hotel very much. The location is great and very quiet. Our hotel room was clean and comfortable.
Friendly staff Bar was dead.
A classic Italian hotel, in a quiet location yet close to the railway and bus stations, and within easy walking distance of the main city sights.
I can't state how helpful this hotel staff was. From check-in to check out, they handled everything. The hotel is short on frills, but the staff alone is worth the stay. the shower - weak pressure, barely warm, took a few days to fix, but it eventually got to tepid, so good for water conservation!
we were impressed with the level of personal service that whilst very helpful was never intrusive. Perhaps one word of caution was that as our bedroom dooor opened outwards we nearly tripped over the vacuum cleaner pipe that was plugged into the wall by our room. The sort of thing that could easily give rise to a liability claim.
I do a lot of travel, and I have to say this is a great boutique hotel , really nice atmosphere. The hotel has a nice diningroom with a great menu. The staff are very friendly and the rooms are super clean.( which is a must) . Great location.
The location of the place and near the center and the train terminal.
very convenient location, lovely room, comfy bed!
Good service from staff, good standard of cleanliness, quiet location although nice and central.
Clean and quiet and comfortable. Convenient to airport Florence airport so good place to start or end a trip. Otherwise, not a very interesting location, far from center of Florence.
Further from town than anticipated. Generally, not a very pleasant location though convienient for autoroute. Hotel and particularly room needs refurbishment. Beds unconfortable. Based on room not a four star merit. Breakfast buffet looked tired (used) if not there early.
Busstop in front of Hotel One room hadn't been cleaned. Very slow staff in restaurant.
Free parking, free berakfast and its proximity to the city center. We had to pay extra ($15 a day) for one of our children. Although the room was clean and big enough, the beds were terrible and I think there were bed bugs...
close to airport. Gate at hotel hotel desk staff (one) not interested in helping
the service stuf
close to airport but very noisy
Pretty good location. Old Hotel. Not really a four star, more like 2-3 star. Rooms were old, not very clean and very uncomfortable. Mosquito problem during summer. Bathtub was inadequate.
The staff at the restaurant can smile a bit more and be friendly
Execellent service /modern clean rooms/ great facilities No
friendly staff, gorgeous rooms and breakfast, within easy walking distance of city centre
The quirky modern hotel design
Peaceful, quiet, comfortable Small room; lack of 'chill space'
Great to be off the beaten track and stay 15 minutes out of town. We loved the extra walk every day. It forced us to explore new streets and parts of the city we never normally would experience. The room was configured in an odd way. Shower was plugged. Desk is it end of bed so made it tight.
The hotel was fantastic. All the staff were really helpful and friendly. Although the hotel is out of the main town, the shuttle bus service they provided was great. Breakfast was excellent. Bar service was efficient, always fully stocked and bar staff very exceptionally good. One of the best hotels we have stayed in and would definitely recommend.
English spoken , nice staff, nice location near restaurants and city "centro"
good hotel so far far from city
rooms were quite small, little or no storage space provided
Friendly staff, interesting looking rooms and decor. A little far from town center, required a 15 minute walk to get in.
decor fantastic and staff extremely friendly and helpful
A truly lovely place. One of the prettiest old hotels we stayed at on our trip to Italy. Very roomy with nice toiletry amenities and a truly wonderful shower and lovely room decor. An elevator would be very helpful. We had to drag our luggage up 3 long flights of stairs. But it's an old house and may not be possible. And the receptionist helped with my luggage given that I have asthma. Also per my comment below, there was no shuttle to the airport when it had been noted on Booking.com that there was a shuttle, but the owner of the hotel met with us and explained that with only 6 rooms they couldn't afford to provide a shuttle. We agreed that it was a terminology issue on the web site of Booking.com and I suggested she amend the wording regarding the shuttle.
The room was very spacious and elegantly furnished. The position was less central than I expected, and required to walk 30 min to get to the city center, with the only alternative of a taxi each time (in Florence cars are not allowed in the central area).
This hotel is an amazing place to stay! Everything was perfect, beautiful building and rooms, luxurious bathrooms, lovely staff, great breakfast, and even a reasonably priced minibar! It was a short walk from the centre and in a nice peaceful neighbourhood. The staff help you with everything you could need - restaurant recommendations, museum bookings etc, and we'll definitely go back. No
the comfort of the rooms, the walk in shower, the luxurious furnishings and antique furniture, the Courtyard garden
A lovely villa with good attention to detail and friendly and helpful staff. Minutes from the 12/13 bus route which takes you into the city centre. Good buffet breakfast. Spacious room and huge bathroom. Nice courtyard to relax in.
The staff went out of their way to help us rent a car and to point out bus routes, where to walk and any little request we had. Room, especially where the best in Florence and Italy, by far. They have no control over municipal water and sometimes the pressure is not strong enough, especially in the early morning hours.
Good parking on the premises. Huge bathroom. Large comfortable bedrooom. First class breakfast in a lovely breakfast room. Good choice at breakfast. When we arrived we were given lots of useful information by the lady on reception which saved us doing our own research. No wifi in room. The shower didnt work properly and the toilet flush kept running. Would still go back there if we visited Florence again though.
the most wonderful expierence in the whole vacation. excelent service, large but cosy, nicely decorated room with unexpectly large and modern bathroom. parking, wifi - free of charge. breakfest not includes hot dishes (rather traditional italian) but everything was tasty, served with good taste and nice touch.
Nothing it was awful. Everything. The air conditioning wad broke so we had to open the door which had no screen and got bit up by mosquitos. The bathroom shower was so small that you cant even close the shower door and fit inside. The bed was hard and uncomfortable. The whole hotel was completeley outdated. I would never stay here again and would recommend it to no one.
fresh and modern decor the room could have been larger, it was a little cramped.
very comfortable bit far out but still easy to get to
The room was very well appointed and very quiet even though it faced a busy road. The bed was very comfortable and the shower was large. We had to leave before the complimentary breakfast was available and were presented with very generous breakfast bags to take with to the airport. That was a very nice touch.
Hotel FAR exceeded our expectations. Specifically, it was immaculately clean, modern, comfortable, great bed, attractively decorated rooms, lovely bathroom. All in all, a delightful hotel. Two deficiencies: no English speaking TV news channel, and no airport shuttle. Although there is an infrequent free shuttle to and from downtown Florence.
Confort and easy to find it. No.
The hotel was well kept and up to date, the staff very accommodating, the room was very clean, the beds comfortable. the bus to Florence central was very close or a taxi was about $20 for 3people. We stayed one night.
Modern facilities clean & bright hotel You need to ask why was the hotel restaurant very quiet in the evening although we did not use it.
We loved the friendly and accommadating staff, the shuttle into the city, and the comfortable, well-appointed rooms with all the neccessary amenities. And,of course, the bar with the American coctails!
Beautiful room, nice view, helpful staff, shuttle to city center also easy to reach the city center by bus no.22 witch stops just across the street Breakfast so simple but I think this is the european style breakfast as it was so much the same in other hotels! 10 minutes by shuttle or bus to city center
The coffee was very bad and weak. The choice of food for breakfast was poor.
beautiful rooms and very comfortable beds with down filled plaids and cushions. breakfast was ok for italy hotel is on a main street which is extremly loud. Impossible to sleep with open window, no ventilation.
The staff. The walls between the rooms may be too thick for someone, you can easly hear the other guests in the complete silence.
very close to the airport in the middle of industrial area - nowere
hotel was new and clean, reception guy was very helpful, secured parking and free wifi location - a bit far from center, but if you get used to public transport (15 minutes by bus) it's ok
Spacious rooms, good breakfast and service in breakfast room, location, security and helpful front desk staff. Free Internet had problems with DNS and was rather unreliable. Lack of other than Italian newspapers or magazines.
Modern design and wide open space at lobby and corridor.Room is also good enough. Facility is good. Wireless LAN is available in the room, free of charge, although it was not working for several hours by accident in the night I stayed, but it should work in the other days. It should take 20 minutes and 20 Euro by taxi to the touristic area. The hotel is in an industrial area, should be convenient for the guest who has business with the industry, but not for the tourists. It is rather difficult to find out restaurant around the hotel.
New Hotel in good position near the airport and the motorway and very close to the city center. The rooms are clean and new and the staff is ok.
The room. The crowds of (bus) tourists.
free internet and breakfast room and bed very small, neither armchair nor bedside rug in the room
The hotel is well located in a quiet place and near the centre. They only have wi-fi at the lobby and don't have enough cables for the rooms so i couldn't access the internet.
Staff was very helpful and accomodating. Very clean hotel, possibly because it is new. Getting to underground parking is confusing and no clear signs for the elevators in the garage.
Staff was very attentive. Turndown service was a bonus getting upgrade was very nice
Breakfast was good Staff was helpful Location was convenient Rooms were clean Bead was comfortable
(1) Very convenient to railway station and shops. (2) Central but quiet. (3) Breakfast excellent (1) Shower over bath. (2) Receptionist very brusque as we left. Did not ask if we enjoyed our stay. No "hope you'll come back" or the like
Location and helpful staff Old, broken down facilities, cramped rooms.
Close to Laudromat, facilities, railway station. Trip to Pisa. Slow WiFi for which the username & password had to be continually re-entered.
everything,staff were helpfull and friendly.nice atmosphere
The hotel is comfortable, located conveniently to sites in Florence, near to public transportation, both intracity & intercity.
comfort & clean
helpful staff the room was small
Service was good: we were a group of 10 runners coming for the marathon and the hotel staff organized the transfer to the Bologna airport, we had a breakfast earlier and could keep one room to have a shower after running.
Very nice big rooms with a veranda, excellent location. The staff was very friendly, they booked a visit at Ufici and also recommended an excellent restaurant.
thenk you for your hospitaliti,for comfort,for clean room and hotel,wondefful brekwest and kind hotel staff
Hotel photos on the net were good and show this hotel in a good light. This is more of a 3 star hotel than a 4 star. We were on a business trip and stayed for 3 days mid-week, 12-14 Oct 09. The location is in the middle of an industrial area, but close to motor-ways so served us well. The staff are totally de-motivated, indifferent to guest service and couldn't give a hoot. The breakfast included was one of the worst that I have come across. Stale breads, same long life fruits in a syrup and cereals going soft. The only hot items were a lethargic scrambled eggs and overdone bacon. A request for fresh fried eggs meant that we had to pay €6 extra! There was even a slanging match overheard by us in the kitchen one morning! Hotel property rooms are OK but staff and food need to be replaced as soon as possible.
Nice and confortable room, quiet place, free parking, good breakfast included, nice staff. n/a