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Friendly,clean,warm reasonable food,close to the ski resort of Vallter 2000 None
the hotel was spotless and comfortable. staff were very friendly and helpful. The hotel staff don't speak english but very basic spanish to communicate was fine.
In Setcases it was the ideal location for skiing at Vallter 2000. The hotel manager/owner could not have been more amenable and the hotel has an undeniably family feel. The quality of the food was good and the fire burning in the fireplace was a welcoming sight after a cold day´s skiing. The option of a double bed would have been nice as the rooms are all twin bedded.
The owner was extremely helpful and friendly. We felt very much like we were valued guests in his home.
Very friendly host. Family-run feel. Absolutely clean. Bad sound-isolation.
Excellent Hotel. Very Friendly staff who were eager to help. Great location, 1 second from where the bus drops off from Camprodon. The room was a bit cold and we couldn't turn the central air con down.
The room was clean, functional and had a good view. No frills, however. Owner was extremely helpful and generous and made a real difference to my stay. Location perfect, being only 15 minutes' drive from Vallter 2000, from where 2800m peaks are within easy reach. €90 per night seemed a little steep, even though it was early August, but overall pretty happy. Eating/bar arrangements were lacking in atmosphere/ambiance, but this may be due to the lack of other guests/people. Setcases a bit small/dead for me - would stay in Camprodon or Ripoll next time.
Friendliness and helpfulness of the staff
The feeling of warmth and comfort Dinner is served too late (8.30pm) for international travellers. A better time would be 8pm or even from 7.30pm. The bedroom was too warm, the heat adjustment appliance should be clearly marked particularly as we were requeted not to adjust the radiator.
Spacious facilities and comfortable room with good seating area and great balcony and views - altho' bar area a little cold and uncomfortable in it's feel - breakfast great - Helpful staff Food is a little overpriced but very good nevertheless
Excellent! Rooms spacious, clean and well furnished. Restaurant excellent. Staff helpf ul and friendly
view, family oriented and friendly staff
Wonderful location, friendly staff, really fantastic food,peaceful and quiet spot, altogether a lovely place to stay if you wany to be near the Spanish Pyrenees, no complaints at all. Only a small point but water was not very hot for washing and showering
The hotel was shut when we arrived. A lady in a nearby bar phoned the manager who led us to another hotel for the night (The Edelweiss)
Keeping setting of old times. The only useful little table at the room occupied by a TV set.
The Recptionist (with blonde fair) was very welcoming, helpful and spoke excellent English. The marketing said that the hotel was fully renovated, however renovations were still underway. No chairs on our balcony, pool not in use and no phone in my room. I assumed what I paid covered all of the services advertised and was very disappointed especially as I could use the pool and receive calls from my partner in England, in the room.
This is a wonderful 'old world' hotel built 75 years ago full of character. It is right in the centre of Camprodon which is a mountain town up in the Spanish Pyrenees about 2 hours from Girona.Although it's an old hotel the bedroom had an excellent bathroom and comfortable bed.(book a Superior Room which overllooks the river). If Boutique Hotels are your thing don't stay here!!