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Pretty hotel, very clean and quiet. Customer service was fair. This could be a great hotel if the front desk staff was trained better in customer care.and under good management.
All facilities, room, pool area very good
High quality hotel. Friendly, helpful and professional staff. All facilities available. 13 euro breakfast was excellent. Very good room rates. Easy 15 min stroll downtown. 5 min to airport bus stop. Some may find absence of local facilities a problem. We didn't.
Very nice hotel at a good price. Location is close to major sites.
Quiet, spacious and comfy. The lack of local spirit could disappoint those who come for touristic rather than business purposes.
The confort of the Hotel Need to pay the parking
Hotel was comfortable and within 10 min walk to most areas you'd want to visit. Staff were very helpful. The bedroom lighting was ridiculously dim and the breakfast, although good, was expensive. Didn't find many eating places close to the hotel. Not the hotel's fault but taxi to and from airport very expensive.
Nice hotel very clean rooms No wireless lan in the rooms
The room and amenities are fantastic for the price I paid. Staff also allowed us to check in early at around 9am. Free Internet is wired. Would prefer wifi as there were 2 laptops in use.
Close to center of city and proximity to Metro station Room was to dark at night, need more light.
location, staff, swimming pool everything was fine
I truly enjoyed my stay and appreciate you have employees who speak english. The service staff are excellent!
Hotel is fun and there are pool, gym, and restaurant in it Location is not great, slightly far from city centre and no bus stop near the hotel
The hotel's confort It's location (it isn't in the city center)
-The hotel can easely be reached by car and, at the same time, lies near the city center (a 10 min. walk). -Very good hotel service -Despite the traffic outside the hotel, the rooms are very quiet
I stayed very short time, but within that, all worked. Good location if you're comoing fom the airport after a long trip, and want to get quickly to the hotel. --
I really liked the staff, they were very kind. The swimming pool was good The room was very humid.
extremely helpful staff, very comfortable room, excellant facilities, we were very pleased. Alittle way out of the centre, but for us arriving by train the location was ideal.
It was clean, quiet, very close to train station. The wireless was charged 12 euro/day. THis was irreasonable because most travellers will not in the computer for 24 hours. It should be charged 0.50 euro/hour or free.
Location to main train station Size and cleanliness of hotel room Most staff had enough English to communicate adequately The price of laundry is prohibitive - you need a guest laundry Free wifi in rooms is now the norm in most hotels
I liked the location of the hotel, the swimming pool and the value for price. The front desk staff could be more friendly and a bot quicker. They seemed rather annoyed and uninterested.
this hotel was modern and stylish, rooms were not huge but that was probably due to the massive king-size bed which was very comfy, service provided was quick and friendly. v.good value for money. learn spanish before you go here as nobody will understand you which can be very frustrating although same can be said for the rest of seville tbh, spare bed for my four year old was not the best but it was free, location to city centre also not the best will cost you 6/7 euro to the catherdral.
the hotel was located in a good area, not far from the metro and in front of shopping/commercial centers. the room (13th floor) was modern, comfortable and nicely furnished. the air conditioning wasn't working well.
Good location Most of the staff are rude including the hotel's manager.
(ex) luxury hotel with a nice swimming pool and bar. Large clean rooms which might need a shake up. To far from the old city center to walk, but good metro connection
Close to trainstation, the guy who checked us out made up for the lack of warmth the other staff showed us Disinterest of the check-in staff,no smiling or even a sign of life
closeness to rail station The staff were not helpful in spite of our fluent Spanish. They were too old and abrubt
excellent staff assistance - both room and front desk and breakfast spread. Close to Rail Station
The convenience of the site and the hotel facilities. The hotel breakfast was superb. The automatic central heating temperature could not be reduced in our bedroom.
The breakfast buffet is the best we've seen -- and we've seen quite of few. Some of the male personnel were less than couteous -- and this isn't male chauvinis -- that's my wife's comment.
location and cleanliness
Reception staff extremely nice and helpful. Spacious room & bathroom. Good location, close to metro, busses & airport shuttle. Double bed was a little on the small side and very close to the wall.
A friendly staff helped me when I have got in trouble. I have really good impression.
The beautiful swimming pool on the roof abd the cleanliness of the room. It's a little bit far from the city center
proximity to my conference and shopping. no movies or other entertainment in the room
Staff was very friendly and helpful. Breakfast was included and very good. Staff was very friendly and helpful. Breakfast was included and a very good at a good value. We were looking for a place closer to the city and with a pool. The pool was essential to our choice and was not mentioned in the internet that it was closed until June. The hotel is a bit run down and needs some updating. There was no way for me to ammend our reservation when we arrived even though the cancellation policy stated we could cancel or change 24 hours. I will not book through the internet again, because we need more flexibility and would have relocated if possible since the pool was not available.
Very clean & luxiourious . Helpful staff . Quite far to walk to town but its possible ....taxi is cheap . Electric kettle & cups should be provided ... I was expecting them !
The fact of having a parking !...in sevilla it´s difficult to find it.
Relaxed experience. Pleasant helpful staff.Quiet room. Shower leaked acroos floor.One light bulb not working. Inadequate lighting for reading. When my daughter called to check the booking before I arrived they said they had no record of it. However, they found it once the reservation number was given and I had paid up front!
the buffet brekfast was very good and the personal was very polite , smart and comfortable arranged room The noice insulation was not sufficient
close to the center of the city
location for sightseeing no air conditioning in room at that time of year
Very friendly and helpful staff. Minor points. But closure of swimming pool during April Feria was unreasonable considering high price of hotel. Lack of coffee making facilities in room was disappointing. But generally a good place to stay.
The hotel was clean and comfortable and in an excellent position for sight seeing. I would certainly stay here again on our next visit to Seville.
Staff friendly and helpful. Comfortable bed When we arrived, the front yard was strewn with garbage and chicken bones. Jacuzzi was broken.
Close to metro stop. Parking available next to hotel. Easy to drive to from the airport. The cafe which services the hotel leaves a lot to be desired. Smoky and run-of-the-mill food.
The central location and availability of transport
nice lobby, decent 'cantine', good sized rooms and pleasant (if a little too cold) pool. reception staff not impressive. Not very friendly or welcoming, English not great, no mention on arrival about where anything was, breakfast served etc etc. Pool only availble for short time i morning, then again in afternoon/ evening.
very comfortable hotel and well placed, very helpful staff. Shame the leisure facilities were at an extra cost.
The cleaners (?) were chatting too loudly early in the morning and we couldn't sleep properly.
1. Good value for money 2.Good location if going by car as it is located outside the main central area (30 min walk to the cathedral) therefore easy to find parking in the surrounding streets and for free 3. Clean room Hotel has been renovated and given a 'modern, stylish look' but on the cheap side. Furniture in our room was modern but building works was poor. Above the table, around the plastic white electric cover, on top of the door and around the wardrobe, it clearly showed that repairs had been done but had not been repainted. Tiles in bathroom were not matching and again, por building work around bathtub. Had we paid more for the hotel I would have complained but for 50 Euros p/night (we stayed 2 nights) I still think is a good deal, especially if you compare to the inflated prices of poor quality hostels/B&B right in the centre. The room and bathroom were very clean which is the main thing.
Secure parking for motorbikes, Good size rooms, breakfast good by continetal standards.
Location and price
Good size bedroom; the hotel's cafeteria has the most famous Churros and Chocolate in town! Near Nervion Shopping Center. At the desk we were asked for our passports, my husband has his, but I didi not. The employee almost gave us a sermon on why it was wrong not to bring my passport to the check in desk! He was mad! In the end, i found a photocopy of my passport in my purse, and he accepted it on the condition he could have problems with tht police if he continued accepting less than original passports! We did not have this problem in Granada's hotel, or Madrid's.
Brillant location to train stations and football ground
Excellent service but the room were not so good.
Hotel staff were wonderful! The rooms and hotel were very modern. Showers were hot. Towels were big and fluffy. And, the Internet was very strong and free! Parking garage was not available.
Everything as described on your web site. Very thin walls, can hear the people talking in the next rooms.Cleaners starting banging in the corridors at 6 a.m.
Clean rooms,new furnitures,good breakfast