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Every member off staff were extremely attentative to our needs and the food was absolutely gorgeous!!! What a lovely building in a lovely town, we had a lovely stay as a guest in your hotel and the bed was soooo comfortable we didn't want to get up!!!! A few minor adjustments to the bathroom fittings in room 16 would be useful ie toilet roll holder could be positioned closer to the toilet, and a bit more space/shelving around the washbasin area for our own toiletries would be useful as it was awkward using the shelf below the washstand.
Excellent location - bedrooms had a touch of class - more a young mans business hotel as there could have been more mirrors and plugs for a lady for hair and makeup - not enough adequate light in bathroom for makeup either. Shower was nice and clean as was the bedroom but felt the design of the shower needed to have a few alterations as water tended to go everywhere due to design and long term this was spoiling skirting boards and floor. Maybe a more permanent finish to bathroom as shelving was disintigrating with soap etc., Nice touch to have deent coffee in room and fresh coffee for breakfast. Food at breakfast was very tasty and well presented. It would have been nice to have either normal milk or cream in bedroom to go with the excellent coffee instead of substitute milk.
Not enough tea facilities in room only one small biscuit each and poor tv facilities.
We loved the room - we were in the front on the corner. Nice and bright. Breakfast was good and we enjoyed the pool and steam room. A most enjoyable weekend!
Staff were good and breakfast was excellent Nothing springs to mind although we did only stay one night
B&B price should be available
I liked nothing, the best bit was checking out Very noisy floorboard, unable to sleep; cold breakfast; noise from traffic; dirty bathroom; not toilet brush; uncomfortable bed; tatty room; television looked as if it had come out of a skip; noise from gravel car park
very good value for money we went to dorset steam rally which we found was not far from your hotel and a very nice trip to the rally in country lanes with very nice veiws. staff very good , none
Bar food excellent, staff excellent. Room comfortable but a long walk Room 24 Bathroom very tired. Very hot water at basin but shower water cool. Shower head needs sorting. Grouting around bath poor. Extractor fan very tired. Shower curtain very 1960s
The food was very good and the staff polite and helpful. The swimming pool was cold and the changing rooms were very shabby.
We were well looked after and it almost felt like we were at home. No
No problems encountered.