Overview

Mercure Shanghai Royalton
Best Cleanliness

No 789 Wu Yi Rd, Shanghai 200051, China
+86 215 206 8000

$55+

Overall guest ratings

8.6/10 Excellent
Based on 5,364 reviews

Review highlights

  • 9.2
  • 7.6
  • 7.3
  • 6.7

Good to know

  • Good accessibility by car
  • Great shopping
  • Clean rooms
  • Friendly atmosphere

Nearby

    Show all

    About

    The Mercure Shanghai Royalton is located in the Hongqiao business and shopping district, next to Changning Gymnastics Centre and close to Zhongshan Park. Only a 20 minutes drive from Hongqiao Airport and Hongqiao Train Station. With 239 elegant deluxe guest rooms and suits, hotel is equipped with complete service facilities. Only 5 minutes walking distance to Zhongshan Park metro station with line No. 2, 3, 4 and the famous Cloud Nine Shopping Mall.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 5,364 reviews
    • 9.2 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.5 "95% thought it was clean."
      7.6 "76% said the bathroom was clean."
    • 7.6 "Good location."
      7.7 "Easily accessible by car, said 77%."
      9.0 "90% liked the proximity to shopping."
      7.6 "City centre within easy reach, said 76%."
      9.6 "96% enjoyed the restaurants & bars nearby."
    • 7.3 "High comfort."
      7.2 "72% thought rooms were spacious."
      7.6 "76% thought it was pleasantly quiet."
      8.4 "84% said the beds were comfortable."
    • 7.1 "Good amenities."
      8.3 "83% found the grounds to be nice."
      10.0 "100% thought the architecture was beautiful."
    • 6.9 "Rooms are ok."
      6.7 "67% thought the bathroom was big enough."
      5.4 "54% thought the kitchenette was ok."
    • 6.7 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.4 "Only 64% thought the service was professional."
      6.5 "Housekeeping was ok, according to 65%."
    • 4.9 "Breakfast is below average."
      3.5 "65% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall Rating

    8.8 Excellent
    Based on 429 reviews
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 7.8 "Good location."
      7.7 "Easily accessible by car, said 77%."
      8.8 "88% liked the proximity to shopping."
      8.7 "87% liked the proximity to sightseeing."
      9.1 "91% enjoyed the restaurants & bars nearby."
    • 6.6 "Service is ok."
      5.0 "50% said the reception staff was ok."
    • 6.3 "Rooms are ok."
      7.0 "70% thought rooms were spacious."
      6.7 "67% thought the bathroom was big enough."

    Overall Rating

    8.7 Excellent
    Based on 482 reviews
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 7.2 "Good location."
      7.8 "Easily accessible by car, said 78%."
    • 6.9 "Rooms are ok."
    • 6.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
    • 3.1 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."

    Overall Rating

    8.6 Excellent
    Based on 3,808 reviews
    • 9.7 "Perfectly clean."
      9.6 "96% said rooms were clean."
      9.6 "96% thought it was clean."
      7.7 "77% said the bathroom was clean."
    • 8.0 "Location is great."
      8.4 "Easily accessible by car, said 84%."
      9.1 "91% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
      7.5 "City centre within easy reach, said 75%."
    • 7.1 "Nice rooms."
      9.6 "96% said rooms were clean."
      8.8 "88% said the beds were comfortable."
      8.8 "88% thought the view was good."
      7.7 "77% enjoyed the furniture."
      7.7 "77% said the bathroom was clean."
    • 6.4 "Service is ok."
      6.4 "Only 64% thought the service was professional."
      6.6 "Housekeeping was ok, according to 66%."
    • 4.5 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."
    • 3.6 "Internet is poor."
      2.6 "74% said the wifi quality was bad."

    Overall Rating

    7.8 Good
    Based on 643 reviews
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.4 "94% thought it was clean."
    • 7.8 "Good location."
      9.1 "91% liked the proximity to shopping."
      7.4 "Easily accessible by car, said 74%."
      8.0 "City centre within easy reach, said 80%."
    • 6.6 "Service is ok."
      6.5 "Only 65% thought the service was professional."
      5.5 "55% said the reception staff was ok."
    • 6.6 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.7 "67% thought the bathroom was big enough."
    • 4.7 "Breakfast is below average."
    • 3.4 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good accessibility by car"
    "Great shopping"
    "Clean rooms"
    "Friendly atmosphere"
    data provided by TrustYou

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