Value for money | 7.8 |
|---|---|
Distance to city center | 11.0 mi |
Location rating | 6.5 |
Nearest Airport | Shanghai Pu Dong |
Distance to airport | 19.2 mi |
| "Japanese restaurant is fantastic." | (in 1 review) |
|---|---|
| "but the hotel was nice" | (in 5 reviews) |
| "The bed was very comfortable." | (in 6 reviews) |
| "The rooms were very dirty" | (in 1 review) |
|---|---|
| "Location is not good enough" | (in 3 reviews) |
| "Breakfast is terrible" | (in 4 reviews) |
| nice room | in 46 reviews |
|---|---|
| excellent location | in 21 reviews |
| nice hotel | in 21 reviews |
| bed is very comfortable | in 18 reviews |
| staff friendly | in 16 reviews |
| swimming pool | in 16 reviews |
| bit far | in 14 reviews |
| good breakfast | in 12 reviews |
| facilities and a great | in 11 reviews |
| pool sauna fitness | in 11 reviews |
| front desk | in 10 reviews |
| person one | in 7 reviews |
| shanghai | in 5 reviews |
| city centre | in 4 reviews |
| rooms were very dirty | in 4 reviews |
| japanese restaurant | in 3 reviews |
| bussiness trip | in 2 reviews |
| eggs cooked | in 2 reviews |
Nice big hotel - Friendly...
Breakfast is vast and varied. Not all perfect, but generally quite satisfying! Salad bar was really good Cleaning staff are really efficient - The pool is nice, even if starting to show it's age. Very close to the metro stop!
VERY disappointed in the lounge. We booked a Club room to get access to Lounge services, we know we are still under COVID rules, but if Lounge services are offered, we expect a 5 star Sheraton to go the extra mile to welcome Club customers. This was not the case - we were stuck in the breakfast area for all lounge services, a basic canteen with broken coffee machines, very little variety in drinks, and basically no service. Other Lounges in other hotels clearly make an extra effort to welcome customers because of changes in lounge location - not here though. We felt like and after-thought to the staff.
Spacious room and working desk
Shuttle service not available
Superb
Spacious room and working desk
Shuttle service not available
Nice room and pool:)
Breakfast is terrible
Pleasant
Nice room and pool:)
Breakfast is terrible
Staff friendly
Swimming pool not working
Good
Staff friendly
Swimming pool not working
Nice hotel but location is a bit far away
Location is not good enough
Nice hotel
Nice hotel but location is a bit far away
Location is not good enough
Location
The rooms were very dirty
Passable
Location
The rooms were very dirty
The bed was very comfortable. The bathroom was very spacious and the room facilities were excellent.
The breakfast I felt was just ok. The beans were watery and food that should be hot wasn’t hot. However, the section to have your eggs cooked the way you like was great I had omelette with everything and it was delicious. The location also is extremely far from the city centre, but great if you are flying in to PVG airport and don’t want to go in to the city.
Nice hotel, location not great
The bed was very comfortable. The bathroom was very spacious and the room facilities were excellent.
The breakfast I felt was just ok. The beans were watery and food that should be hot wasn’t hot. However, the section to have your eggs cooked the way you like was great I had omelette with everything and it was delicious. The location also is extremely far from the city centre, but great if you are flying in to PVG airport and don’t want to go in to the city.
Big size of room.
Nothing
Fabulous
Big size of room.
Nothing
Location was shitty... but the hotel was nice .... I liked it... the rooms are big... and modernen... clean and nice..... the metro station is close .... but it is far away from city center... and the metro connection is some how weird .... on if the last stations to the hotel you have to take care.... it’s confusing
The location is poor and the connection with metro is bad.... if you don’t have to go to the area stay away!.... even if the hotel is ok... area is boring and poor
The gym facility is great
Curtain button broken, couldn’t close my curtains from the whole night. In room service dinner arrived cold. Front desk person apologized but maybe they could have offered the breakfast? Which I had added to my booking.
Great Breakfast! Nice Gym!
No heating in December. My room had 16°C only but no heating possible... only air-con. Therefore not so happy with the Hotel.
Nobody
Climatization out , no buffet , cooking very bad and cost expensive
nothing came up to my expectations
air condition didn't work for 2 days, breakfast didn't have many varieties, TV only had a couple of English speaking stations, I put don't disturb sign on so I can rest, so they call me on the phone to ask if I need the room cleaned
The Air conditioning in the rooms are very poor. The room was to hot most of the time
The room is confortable
It was charged a total amount of 3.756,90 CNY for 4 nights when the information from my booking.com confirmation indicate 3.686,94 with all taxes included. The lady from the front desk had a poor english and did not give me any reasonable reason for this difference.
Good bed. Good pool and gym facilities.
Complimentary tea/coffee/kettle facilities could be better. Few more English TV channels. Staff could hardly understand English. No shuttle bus to airport. Location may be good for business travellers visiting the trade zone but few one day sight seeing tours would attract leisure travellers.
Nice hotel, good food, friendly and helpful hotel staff, if the bed could be a little bit more soft would be much more comfortable. Will stay again if will to come to Shanghai for this kind of activities for its reasonable room rate that makes all the suppliers affordable to stay in.
The comfortable bed is the only plus point I would say. Front desk staff are patience but I expect them to serve wit a smile
Front desk staff English to be improve The opening hours of the Miyabi Japanese restaurant could be extended Bay Leaf ala cart menu to have more variety
Nothing
The staff couldn't make a good communication with the guest. No shuttle service as stated in the booking.com. The room heater can only work to 22 degree Celcius.
the room was freezing, they brought us an oil heater which didn't do much either. View was pretty bad too, we changed bedroom and still did not do much, it's just hte location which sucks i guess..
the room was freezing, they brought us an oil heater which didn't do much either. View was pretty bad too, we changed bedroom and still did not do much, it's just hte location which sucks i ...
Breakfast is really worthy! This hotel is very beautiful! Swimming pool is big and has a nice view.
Wifi really bad.
The staff was very friendly specially Gavin who was at the guest services desk.
There was not hot tap by the pool.
The Chef in the coffee Shop George Liu has been very attentive and with human touch . Other service staff in the coffee shop are a hit new and work like robot . Thanks George Liu who has ...
Staff are very helpful, nothing is a problem
room booked was not the same as last time even though room type the same during booking
Things are good.
nothing
WiFi was not working. Very poor signals of internet. Food was not as per Indian cuisine.
Food was not as per Indian taste
WiFi was not working. Very poor signals of internet. Food was not as per Indian cuisine.
Food was not as per Indian taste
Room is spacious comfortable hotel with all the required facilities and a great staff withba warm welcome
Ths air conditioning is really poor and preset for a 24C which you cant change very stupid. The location is good for a bussiness trip as it is in a free trade zone area but 45 minutes away by subway ...
Room is spacious comfortable hotel with all the required facilities and a great staff withba warm welcome
Ths air conditioning is really poor and preset for a 24C which you cant change very stupid. The location is good for a bussiness trip as it is in a free trade zone area but 45 minutes away by subway ...
Japanese restaurant is fantastic
No English at reception or doorman
Japanese restaurant is fantastic
No English at reception or doorman
The room
No shops around
The room
No shops around
very comfortable luxuries hotel, nice facilities, swimming pool, sauna and fitness room. the rooms are spacious, clean and very comfortable
its a bit out of the centre from Shanghai, but if you're there for business its good. Breakfast was a bit disappointing, for the 100 RMB per person one had to pay, it wasn't that great. ...
very comfortable luxuries hotel, nice facilities, swimming pool, sauna and fitness room. the rooms are spacious, clean and very comfortable
its a bit out of the centre from Shanghai, but if you're there for business its good. Breakfast was a bit disappointing, for the 100 RMB per person one had to pay, it wasn't that great. ...
Manager accueil and attendants at the restaurant and VIP room. They were excellent
Location. Concierge reception and information was very bad People don´t talk English in general
Manager accueil and attendants at the restaurant and VIP room. They were excellent
Location. Concierge reception and information was very bad People don´t talk English in general
Room size is fantastic, very well designed and spacious. Bed is very comfortable. Love the rain shower.
Charge me one additional night of breakfast, only realised after I left. My fault for not checking the bill carefully during check out. Too far from town, 1hr by underground. Absolutely nothing around...
Room size is fantastic, very well designed and spacious. Bed is very comfortable. Love the rain shower.
Charge me one additional night of breakfast, only realised after I left. My fault for not checking the bill carefully during check out. Too far from town, 1hr by underground. Absolutely nothing around...
Bed is good
the TV signal is always not good
Bed is good
the TV signal is always not good
- most staffs aren't able to speak in English - they only greeted Chinese people - service is not as good as other reputable hotels
- most staffs aren't able to speak in English - they only greeted Chinese people - service is not as good as other reputable hotels
The hotel itself is quite good.
Located very far from Shanghai, only come here if you have a conference in the hotel itself.
The hotel itself is quite good.
Located very far from Shanghai, only come here if you have a conference in the hotel itself.
Big room, comfortable bed
Far away from restaurants and malls
Huge room
Food is bad
Welcome to Sheraton Shanghai Waigaoqiao Hotel. Strategically situated in the Waigaoqiao Free Trade Zone of Pudong New District, our hotel is conveniently connected via express highways and city metro lines. The hotel is also one of the closest international hotels to Shanghai Disneyland. Our luxurious property features an indoor pool, a golf course, a wellness center and more. Guests can relax in our sauna or enjoy a soothing massage at our spa, or check emails and work in our well-equipped business center. Each guest room is spacious and elegantly decorated, offering beautiful river views and large windows that provide plenty of natural light. Our rooms also feature free WiFi, a flat-screen TV and more, as well as a large private bathroom. Our on-site restaurants offer delicious creative dishes to satisfy your appetite, including the option of breakfast. Whether business or pleasure brings you to this area, you will be able to relax and connect with what’s important to you.
Marriott
based on 83 reviews
Cleanliness
Comfort
Facilities
Food
Check in |
3:00 PM |
Check out |
12:00 PM |
Policies vary by room type and provider.
Guests with existing Sheraton Shanghai Waigaoqiao Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Shanghai Waigaoqiao Hotel for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Shanghai Waigaoqiao Hotel is located at 28 Jilong Road in Pudong, 11 miles from the center of Shanghai. Pudong Riverside Promenade and Park is the closest landmark to Sheraton Shanghai Waigaoqiao Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Shanghai Waigaoqiao Hotel.
Yes, Sheraton Shanghai Waigaoqiao Hotel offers free Wi-Fi.
No, Sheraton Shanghai Waigaoqiao Hotel does not offer free parking.
No, Sheraton Shanghai Waigaoqiao Hotel does not offer free airport shuttle service.
Sheraton Shanghai Waigaoqiao Hotel is 18.2 miles from Shanghai Hongqiao Intl. Sheraton Shanghai Waigaoqiao Hotel is 19.2 miles from Shanghai Pu Dong.
No, pets are not allowed at Sheraton Shanghai Waigaoqiao Hotel.
Yes, Sheraton Shanghai Waigaoqiao Hotel has a pool onsite.
Sheraton Shanghai Waigaoqiao Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
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