Sofitel Shanghai Hyland, Shanghai Hotels from $109

Guest reviews

Based on 4,616 reviews

Location

9.6 "Terrific location."

9.8 "98% liked the proximity to shopping."

9.2 "Easily accessible by car, said 92%."

10.0 "Near to public transport, according to 100%."

9.9 "99% liked the proximity to sightseeing."

9.4 "City centre within easy reach, said 94%."

10.0 "100% thought it was easy to get to the train station."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "Good access to the airport, said 100%."
Breakfast

8.3 "Breakfast is good."
Bar and Beverages

8.2 "Bar is amazing."

7.8 "Delicious alcoholic drinks, according to 78%."
Food

7.9 "Tasty food."

9.1 "Yummy desserts, said 91%."

7.4 "74% loved the menu selection."

9.3 "93% enjoyed the snacks that were offered."
Service

7.3 "Good service."

8.0 "80% found the staff to be very friendly."

7.6 "76% said the concierge service was amazing."

7.0 "Housekeeping was great, according to 70%."

7.5 "75% were happy with the room service."
Wellness Area

6.9 "Sufficient wellness & sports facilities."
WiFi

6.5 "Internet is average."

6.4 "64% thought the wifi quality was ok."
Room

6.0 "Rooms are ok."

6.9 "Beds were acceptable for 69%."

6.0 "Only 60% thought the shower was ok."
Value for money

5.7 "Average value."

5.0 "The price was ok for 50%."
Comfort

4.1 "Not very comfortable."

2.5 "75% said rooms were small."

1.3 "Air conditioning was criticized by 87%."

3.5 "65% criticized the small bathroom."

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Based on 1,200 reviews

Location

9.5 "Terrific location."

9.7 "97% liked the proximity to shopping."

10.0 "Near to public transport, according to 100%."

8.8 "Easily accessible by car, said 88%."

10.0 "100% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."
Breakfast

8.1 "Breakfast is good."
Service

7.2 "Good service."

8.0 "80% found the staff to be very friendly."

7.1 "71% thought the service was very professional."

7.3 "Housekeeping was great, according to 73%."
Room

6.7 "Rooms are ok."

5.7 "Only 57% thought the shower was ok."
WiFi

6.7 "Internet is average."

6.6 "66% thought the wifi quality was ok."
Value for money

5.4 "Average value."
Comfort

5.0 "Average comfort."

6.9 "For only 69%, the noise level was all right."

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Based on 1,292 reviews

Location

9.6 "Terrific location."

9.8 "98% liked the proximity to shopping."

9.3 "Easily accessible by car, said 93%."

10.0 "Near to public transport, according to 100%."

9.9 "99% liked the proximity to sightseeing."
Breakfast

8.3 "Breakfast is good."
Food

8.3 "Food is delicious."

9.2 "Yummy desserts, said 92%."
Service

7.0 "Good service."

7.9 "79% found the staff to be very friendly."

7.1 "71% said the concierge service was amazing."
WiFi

6.3 "Internet is average."

6.2 "62% thought the wifi quality was ok."
Room

5.0 "Rooms are ok."

5.0 "For only 50%, the bathroom was ok."

6.8 "Beds were acceptable for 68%."

6.2 "Only 62% thought the shower was ok."
Comfort

3.4 "Not very comfortable."

2.0 "80% said rooms were small."

1.1 "Air conditioning was criticized by 89%."

View all review categories

Based on 1,292 reviews

Location

9.5 "Terrific location."

9.9 "99% liked the proximity to shopping."

9.0 "Easily accessible by car, said 90%."

10.0 "Near to public transport, according to 100%."

10.0 "100% liked the proximity to sightseeing."

10.0 "100% thought it was easy to get to the train station."
Breakfast

8.5 "Breakfast is good."
Service

7.2 "Good service."

7.8 "78% found the staff to be very friendly."

7.1 "71% thought the service was very professional."
WiFi

6.1 "Internet is average."

6.1 "61% thought the wifi quality was ok."
Room

5.5 "Rooms are ok."
Comfort

3.4 "Not very comfortable."

2.3 "77% said rooms were small."

Based on 830 reviews

Location

9.6 "Terrific location."

10.0 "Near to public transport, according to 100%."

9.8 "98% liked the proximity to shopping."

9.1 "Easily accessible by car, said 91%."
Breakfast

8.3 "Breakfast is good."
Service

7.3 "Good service."

8.2 "82% found the staff to be very friendly."

7.1 "71% thought the service was very professional."

7.4 "74% said the concierge service was amazing."
Wellness Area

6.9 "Sufficient wellness & sports facilities."
WiFi

6.3 "Internet is average."

6.3 "63% thought the wifi quality was ok."
Room

6.2 "Rooms are ok."
Value for money

5.5 "Average value."
Comfort

5.0 "Average comfort."

6.8 "For only 68%, the noise level was all right."