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We liked the friendly welcoming attitude of the owner and staff. My wife is recovering from an illness and was allowed to stay in the room undisturbed to rest and feel at home.
Clean room and facilities Have to pre-order breakfast, room needed airing.
When we arrived we were greeted by a very courtious young woman. She showed us to our room which was very nice and spacious. The breakfast was very nice, cooked to order. Would stay again.
Lovely room, friendly staff and an excellent breakfast. No bad points.
The room was clean and comfortable. No information in the room. Not told how to contact staff. Insufficient towels supplied.
Clean, comfortable, friendly, value for money. Road noise (lorries 24/7)
Access,good hot traditional english breakfast,bright cheery room None
Unfortunately the dining room couldn't be used because iof drainage problems
Very nice with polite and friendly staff. Good sized rooms, well decorated and very comfortable. Good breakfast.
The friendly welcome, a freshly cooked breakfast,comfortable beds and plenty of hot water, on site parking.,freedom to adjust the heating. Noisy at night,because on a busy road. We should have shut the window!
The staff could not do enough to make our stay enjoyable. The food and service were some of the best I have ever sampled. First class in every respect.
Good hotel. Friendly staff. Not much. Room was a bit small.
all very good no
friendly and welcoming - good level of quality Maybe some dried / fresh fruit with the continental breakfast
pauline was very nice and looked after us ensuring we were ok and everything was to our satisfaction. the hotel and people looking after us was first class very happy nothing
very friendly and helpful staff which makes you feel incredibly welcome and like you are vip guests. clean room, decent facilities, excellent breakfast.
I was on a short business trip and needed to stay for one night. I therefore needed a bed. I could have chosen a 2-3 star functional hotel, but found a 5 star restored mill owner house with very friendly staff for similar money. My room was very comfortabel with some nice touches - a jug of fresh milk in the fridge. No Sky so could not watch the Champions League (there was freeview).
Very comfy and cosy and staff couldn't be more helpful.
Everything. I greatly enjoyed the Hotel, Moss Lodge completely. The workers there also so easy to talk and speak friendly. They act what we want to before we notice. So impressive hotel, Moss Lodge. Nothing.
The whole experience, from being shown into the lounge and offered drinks on arrival to being shown out when we left, was sheer delight! The staff are wonderful, rooms spotless and bed very comfy, brilliant shower and fabulous food. Can't fault anything and we have booked to stay again in February when we go up for a party! No!!
Friendly staff; excellent food.
staff were extremely helpful at all times and room facilities were of very high standard for the price charged for the room. food i.e evening meal was also very good (I did not have breakfast as I left for work at 6.30 am)Incidentally I have already re-booked the hotel for another 3 nights this week No complaints about anything
Staff were generally very polite and helpful. Good value for money I pre-paid £21 for my dinner via the internet but no-one at the hotel seemed to know what 'dinner' actually covered, in many cases the items on the menu does not amount to £21. I think it needs clarification on the internet.
Quality of food en-suite to room was shower room only
We came to the hotel as we were attending a funeral the next day...so we didn't have much time to spend there, we had a comfortable room.,and enjoyed breakfast. Didn't like there was not enough toiletries in the bathroom...only enough for one,even then, one person couldn't shower with the size of bottle.
We had an illness in family and hotel staff were very helpful. Also, we were going to a match and they gave good advice, particularly barman who was at 1968 European Cup Final !!
Noisey residents in adjoining room, child crying all night
the full breakfast, hot water from the shower, cleanliness of the rooms and comfort of the bed. ,the prices on the drinks.
The breakfast was delicious and the restarante and staff made it a pleasant experience. The fact that the headboard wasn't safe and the tv had parts missing, and the remote had missing backs and missing tiles in the bathroom
Hotel staff were very friendly and courteous. Overall, for the weekend, excellent value for money.
very comfortable bed Not happy at all, was woken by my partner at 4am as his arm was covered in blood, we found small pieces of glass in the bed, reported it to reception who said they would talk to room service but did not offer any compensation
Cleanliness of room and grounds were excellent, always a winner with me. On the website breakfast was offered at £11.50. Upon arrival was informed that it could be purchased for £7.50, if that price had been offered online I would have bought it.
Good friendly Hotel
Comfort and cleanliness Noisy room next to store Strange notion of advanced pay
everything its the secound time ive stayed for 2 weddings i loved it will defo coming in the future.
I found the staff very pleasant, and the room comfortable The bar was never staffed, and it smelt of stale smoke, even though i was the only one in there.
Clean, neat and quite modern Nothing
Refurbishment of room good. Accessibility of room. Twin room for myself and daughter (14) who was training for cycling racing next day at Manchester Velodrome. The walls were like cardboard and we heard everything that was going on in the next room all night (sex). Therefore no sleep. How should we complain?
Spacious with facilities including free intertnet access, Only stayed B & B so acnnot comment on food. Bar was helpful! The hot water was not hot. I understand they had a problem and were dealign with it.
Excellent food. The hotel was lightly booked (4 tables in restaurant used)so it seemed unnecessary to make me walk 500 yds to the farthest point in the building and up a floor.Next time I will request a closer room to reception
Convenient location for my business commitments, easy to find and easy to get to.The gym was good; I always look for somewhere with those facilities. Gym machines are tired and need servicing, e.g quite a few of the the headphone connections are broken. The piped music in thew gym was too loud.
The food quality was exellent and restaurant staff friendly. The reception staff were however not rude but not frindley or engaging. Long wait for service while thry sat in their back office, A hotel that thinks its 4Star but isnt quite there
Comfort of the rooms,leisure availability
Bistro food was excellent - children where welcome. Didn't like that the children couldnt use the pool in sunday morning before we checked out - they were very disappointed only could go in 1pm until 5pm. Also service was very slow at breakfast on sunday morning and not much food left - no good value for money for what we paid for breakfast.
the rooms are of good size food is nice but waayyyy to pricey i have been charges twice on my debit card for the room, the staff is no not helpful. i spoke to someone over the was then went into the hotel spoke to them again about this matter was told refund will be done in 24hours and im still waiting for a refund 10 days later. the service is awful.
The gym and the pool/spa complex. Reception were very helpful Breakfast a little expensive
I stayed at the hotel with my daughter for two nights and we have a fantastic time. The staff were friendly and the facilities excellent. I will definately be going back. Well done!!
Use of pool and spa area.
Lovely hotel, real value for money, close to motorways, will use quite a lot for business clients
Being in business myself I always look closely at the way staff are towards customers.I must say the staff especially the bar staff were polite and showed great pride in their work.
Ground floor room was comfortable and clean. Self service breakfast with very poor instant coffee. We stayed for a family wedding. The service throughout the function was extremely unorganised. Soup cold, turkey hard. young service staff which didnt seem to have a clue with no-one organising them. i would not reccomend hotel for a function but would for the rooms.
The meals were served very efficiently The furniture in the bedroom was slightly tatty - the wardrobe did not have a handle and a strip was wood was falling off it
Comfy bed Woken by other guests getting up early
Clean well appointed room, helpfull staff, excellant bar/ restaurant. Would definitely use again and would recommend View was not very good!
Very comfortable rooms. Friendly helpful staff. Excellent restaurant facilities.
Noise made by staff late at night (e.g. moving barrels) at the back of the hotel outside my ground floor room window (104)
Everything about the hotel was first class
our daughters wedding was held here some years ago and we had forgotten what a lovely building this is with the original ceiling moulding , chandeliers and open fireplaces. I would recommend it and definitely stay here again. we ate in the fallen angel restaurant and the food was good, wine reasonably priced and service excellent
The location was spectacular plus it was only 1.5 miles from my son's home. we were visiting new grandchild and wanted somewhere convenient to stay!! Would definitely stay again. The fact that the beer pumps were not working was a bummer as I prefer draught beer!!
Friendly, inexpensive, laid-back.
Comfortable room, nice and clean
Very basic and seemed expensive. I like dogs but they have no place near a kitchen. Dont like to see staff smoking near kitchen either.
The staff were very friendly and helpful Rooms very dated in decor and design. Felt it was overpriced
Well located for Oldham and surrounding areas. Good value. Very clean and comfortable. Good breakfast.
Meal portion size too small
Excellent evening meal offered at a very fair price.
A very peaceful location on the edge of the moors, but with a pub and an Indian restaurant within staggering distance! A pleasant roomy hotel with helpful staff.
Clean & comfortable room. Excellent Breakfast
Comfortable, roomy and clean. Suited perfectly for our visit to friends. Hotel quiet especially with close proximity to motorway.
Was clean £9.00 for wifi is a disgrace
Easy to book. No fuss.
Clean, Accessible, Good Parking, Food and Bar on site, Sociable check in and out times, No charge for cancellation. Very friendly staff. Tv instructions and remote control were not compatible. Only one easy chair in double room No facilities for late breakfast on weekdays.
Designed extremely well, bright and cheerful, no dull corners, bar and restaurant were lovely, food great, rooms clean and practical, quiet, although we were near the M62 we heard nothing during the night, staff pleasant and knowledgeable etc etc we will return thank you again.
We were able to access our room room at 1PM instead of 2PM.
Clean rooms, Friendly Staff. Good food at the restaurant.
received a warm welcome, the room was clean as was the hotel, loved having a bath in the bathroom, the hotel had good parking and was nicely set away from the main road. The eatery next door was nice, breakfast very good. No
Good sized rooms. Good food. Friendly staff
Dinner was excelent and room was very comfortable. Staff very attentive and helpful Small TV only having terrestrial chanels
Beautiful setting Noise control and inability to control guests behaviour. Cold water when I arrived because I assume all used up the wedding guests. Reception not very welcoming.
Very friendly welcome, and a change of room was no problem. Good food. A nice mix of old and contemporary.
The breakfast 1No toilet rolls2No heating during very cold snap3Poor room standard
Friendly,attentive & efficient staff, excellent food, good location Bathroom needed some updating and re-organising all other aspects of accommodation well up to good standard
The size of the room was brilliant and very clean, breakfast was also very good, quality of the food was excellent
The staff in this hotel were absolutely excellent, dinner was superb Room quaint, very clean but pretty basic
convenient for the purpose of my trip at a reasonably good price, especially with the breakfast which was excellent value No lift - to get to bedroom I had to lug bags up the stairs 2 floors. Doors were not marked - difficult to know where toilets/conference room were from bedroom. Not told where to go for breakfast.
There was no shaver socket, only 1 hand towel and 1 bath towel for 2 people, no glasses, no hairdrier, just 1 teabag each and breakfast was only just adequate. Not at all good value for money.
Service in Dining Room good The one bed was broken and unusable and must be replaced in room 4; we were moved to another room roon 9 - there was black mould in the corner of the bath/shower which has not been cleaned off for a very long time this needs urgent attention.
Came back for a lunch after I left the hotel, got a nice lunch, they did not want me to pay for that!!! I expeected WIFI on the room but this was only in the lounge
Attentiveness of staff and the very good breakfast The hotel is tired. It needs sprucing up and redecorating. The brekfast buffet was cramped and didn't look good although it was excellent.
Ease of access from Motorway Smell of cigarette smoke in corridors
The staff were very nice When we arrived we waited for 20 minutes before we were seen at reception. The window was open in our bedroom and it was freezing cold but the radiator didn't work. I was charged twice for the room, but later refunded. They were very helpful in refunding it but if I hadn't had enough money in my account I would have gone overdrawn and been fined.
The staff were wonderfully friendly and helpfull. We arrived early in the morning and they did everything they could to make our room ready so we could have a rest after a long from flight from Canada
Dated shabby accomodation, sink leaked and shower ran hot and cold. TV remote didnt work. Wireless broadband only available in reception.
It was close to our Family Smelling cigarette smoke from other rooms.Breakfast not on time and not hot food.We did complain to the hotel.
All the staff were very helpful and nothing was too much trouble It is a bit tired. Failed to clean the room one day
good staff adn relatively good price. handy location breakfast finished at 9am, no residents bar, small pokey room
Location Size of room Service at breakfast poor Receptionist overloaded and unable to give us full attention
Good location within the town
Comfortable bed Food
Elegance, comfort and range of facilities in the room
The facilities and setting were very nice. Hot water pressure for the shower was nearly nonexistent.
Location Tv Channels Comfortable bed Window would not close in the bedroom so noisy and draughty - handle was broken off and locking mechanism was an old slider that was insecure Hot water was only a trickle - did not work on the sink tap until shower had been turned on first Not all items on the snack menu in the bar were available Shortage of staff who multi tasked between manning the reception and serving at the bar and food
Good sized room, friendly helpful staff Parking space was a bit restrictive especailly when there was the Wedding fair on the Sunday
Wasn't in the hotel that long, but all in all it did seem to be a nice hotel.
the staff were friendly and helpful. unfortunately a cleaner walked in our room in the morning. our sheets were torn.
I had a gorgeous room, one of the most beautiful I've ever seen, with an enormous bathroom and luxurious tub. Great water pressure, although my friends on the floor above did not.