Overview

Best Western Shenzhen Felicity Hotel

1085 Heping Road, Shenzhen 518010, China
+86 755 2558 6333

$52+

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Rates

Overall guest ratings

8.6/10 Excellent
Based on 20,548 reviews
See all reviews

Review highlights

  • 9.4
  • 8.8
  • 4.9
  • 4.1

Good to know

  • Clean rooms
  • Good accessibility by car
  • Train station is close

Nearby

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    About

    Stay at this full service Shenzhen hotel with all convenient location around that make your business or leisure trip more comfortable! The BEST WESTERN Shenzhen Felicity Hotel is in the heart of Lo Wu District, convenient to business, shopping and transportation. Business guests will appreciate the full service business center, complete with meeting rooms and banquet facilities. Other hotel amenities include a fully equipped fitness center, large outdoor pool, disco and onsite restaurant and lounge, offering a variety of Chinese, Japanese and international cuisine. Transportation is available from Shenzhen to Hong Kong city center and the Hong Kong International Airport. Make an online reservation today at the BEST WESTERN Shenzhen Felicity Hotel and save! Enjoy your stay!

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 20,548 reviews
    • 9.4 "Terrific location."
    • 8.8 "Good value."
    • 7.7 "Good service."
    • 7.6 "Good bar."
    • 5.7 "Rooms are ok."
    • 4.9 "Breakfast is below average."
    • 4.1 "Internet is poor."
    • 3.5 "Vibe wasn't good."
    • 3.4 "Bad amenities."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 3,082 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "Easily accessible by car, said 97%."
      9.8 "Near to public transport, according to 98%."
      9.6 "Good access to the airport, said 96%."
      7.7 "Great parking, according to 77%."
      7.5 "75% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to sightseeing."
    • 9.0 "Excellent value."
    • 7.6 "Good pool."
    • 6.8 "Service is ok."
      6.7 "Only 67% thought the service was professional."
    • 5.4 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 5.0 "Breakfast is mediocre."
    • 4.4 "Internet is poor."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 2.6 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      4.9 "51% didn't like the unstylish hotel."
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    Overall Rating

    8.3 Excellent
    Based on 3,493 reviews
    • 9.2 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "Near to public transport, according to 96%."
      7.2 "72% enjoyed the restaurants & bars nearby."
      9.6 "Good access to the airport, said 96%."
      9.2 "92% liked the proximity to sightseeing."
    • 8.4 "Good value."
    • 7.7 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.5 "Housekeeping was great, according to 75%."
    • 7.6 "Good pool."
    • 6.0 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.3 "Breakfast is mediocre."
    • 4.1 "Internet is poor."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      4.4 "56% complained about the elevator."
    • 2.6 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
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    Overall Rating

    8.2 Excellent
    Based on 11,301 reviews
    • 9.4 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.8 "98% thought it was easy to get to the train station."
      9.8 "Near to public transport, according to 98%."
      9.6 "Good access to the airport, said 96%."
      9.2 "92% liked the proximity to sightseeing."
    • 8.8 "Good value."
    • 7.2 "Good service."
      7.3 "73% thought the service was very professional."
      7.8 "78% found the staff to be very friendly."
      7.3 "Housekeeping was great, according to 73%."
    • 5.7 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 3.9 "Breakfast is below average."
      1.7 "83% said the breakfast was too expensive."
    • 3.8 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      3.1 "69% complained about the elevator."
    • 2.6 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 2,671 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "Easily accessible by car, said 92%."
      8.8 "88% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
    • 8.4 "Good value."
    • 6.0 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.4 "Only 64% thought the service was professional."
    • 5.6 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 4.7 "Breakfast is below average."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Train station is close"
    data provided by TrustYou

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