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We only stayed for one night but it was great to get there and park at the hotel, book in dump our bags in the room and have a couple of drinks in the bar. We had a complimentary bottle of wine and fruit basket in our room, we chose to eat in the bar, we could have eaten in the restaurant, the food was gorgeous and the staff very friendly. it really is a beautiful old hotel a good breakfast in the morning. I probably would not have chosen the four poster room if another had been available, just because of the extra expense but on the other hand we do like a room within the hotel rather than in the courtyard of a hotel nothing to fault
Very friendly staff
Location and friendly staff.
Plesant staff. Decent breakfast
Convenience of location, comfort of the hotel, courteous, friendly and helpful attitude of all the staff, good quality food
Very clean. Accessibility. Easy to park. Walking distance to town centre. Lack of tv channels. People expect some Sky channels now. Slight road noise.
Excellent food and very convenient location The fire alarn at 2.45am with no guidance or advice from the staff as to the problem
The hotel was in a great position to visit Burford and surrounding area. The food was first class and in fact servings were too generous! Lovely olde worlde hotel Would have liked a firmer bed
Staff making us feel well taken care of. On a busy street
Lovely hotel, high standards but a relaxed and warm atmosphere. Really good food, very nice bar with good beer and a log fire (it was November after all), rooms clean, comfortable and well appointed. Popular with the local community too, always a good sign.
Location and value The attitude of certain staff members
A lovely friendly atmosphere at this family run hotel. Great food and a lovely location. As a centre for exploring the Cotswolds this is ideal. Nothing.
Friendly staff providing excellent food and service
The location was excellent. The room was excellent - old and full of character. Staff were very friendly and helpful but not too intrusive. Room was a little cold - towel rail did not work
4 poster bed, and new bathroom room was very small- difficult to get in the bed, other side to wall. room was unheated when we arrived- late.Owner supplied a convector heater to plug in !
Friendly staff nice people super room Nothing
The friendliness of the staff The Stairs
A lovely hotel with very friendly staff
Very freindly great food all round fantasitc accomodation Nothing
Cosy room.Welcoming and attentive staff. The smell of wood smoke from the log fires in the bar and friendly atmosphere throughout the evening.
This was a repeat visit so we knew we really liked the hotel enough to want to go back. The staff are very welcoming and friendly, the cooking superb - especially from the extensive fish specials in the restaurant - and the room we had, spacious, comfortable accommodation. For those who like walking, the hotel is on a footpath - just walk out the back of the hotel and you're in beautiful Cotswolds countryside. Being on the A40 there is inevitable road noise, even in our room which was at the back of the hotel. This didn't spoil our sleep and was expected.
comfortable bed location not as suggested by website - was a long way out of the village. guest lounge closed most of the time. certainly not the cosy atmosphere suggested on website.
Room upgrade. Bar area. Wide choice of food. Food was excellent on the first night. Just 'good' thereafter.
The staff were friendly and the food was enjoyable. The quality of the two rooms were good (newly refurbished), but there was no mirror in the bathroom. Staff were aware of this.
All the staff were very welcoming and breakfast was excellant Nothing
The food at this hotel is absolutely superb, probably some of the best food we have ever eaten.
Staff very helpful and friendly. Food excellent Everything was good
Their food was excellent, all staff went out of their to help you
Relaxation with the comfort and willingness from staff to help with our needs. Food was excellant with a good choice on menu ....
Pleasant atmosphere, cheerful staff and good food The noisy road outside