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Excellent food, good service. Lovely character stone building with clean modern decorations. Still have the original mill wheel housing as a feature. No problems.
excellent food; staff very welcoming and capable- nice attitude, willing to help in any practical way; went `the extra mile` mattresses were not up to standard, we felt - but we may be fussy
good food slow breakfast service
Excellent accommodation and breakfast
Room accommodation very clean and bright. Bar and restaurant very comfortable, with a welcoming log fire in the evenings but most of all the food was excellent. None
Excellent food in the restaurant Room clean but furniture & fittings slightly on the shabby side, Could do with refurbishment
Beautiful clean building with excellent food. The price was below the experience we received. I would highly recommend this hotel.
Friendly staff; good range of food and drink options, i.e. formal dining or bar meals.
A warm welcome, convenient, well- appointed room, spotless bathroom, plenty of hot water, very helpful staff and a pleasant breakfast. Very obliging bar staff who provided us with a late snack. None - other than appalling weather!
Atmosphere;friendly but not overbearing staff;good food I do appreciate that refurbishment is ongoing, but the twin room is in need of upgrading.
I felt that for the price of the room, it should have been more spacious! A more overall welcome!
The Staff were friendly The building was extremely old and the floor is uneven and not level in some places, this was understandable due to the age but my bed (room 4) was not level and when lying down my feet were higher than my head. I found this disturbing to sleep on. I think they should address this issue as it definately effects the comfort of the stay.
Comfortable room.Excellent food with helpful, friendly service No air-conditioning in the room
the atmosphere of the hotel
Did not like noise from a wedding reception below our room and the need to move rooms at 11.30p.M.
Atmosphere - mixing the old with the new
Good example of historical coaching inn Rather expensive, breakfast food patchy in quality.
reception by staff and dining facilities excellent. Evening meal and breakfast top quality. Floral display beautiful and antiquity of hotel wonderful the rooms and hallways leading to them require a little "refreshment". Though comfortable, given the tariff, I felt some improvement in this area would bring enhance this beautiful old hotel.
Nice looking place, very traditional English decor. Perhaps we caught them on a bad day but there was some initial confusion about our double room being a double. We then had to change rooms because of a shower fitting that hadn't been repaired. Staff accommodated this fine, but we'd not have been able to if it had been full. Very expensive for what it is - Central London hotels are cheaper than this - and it doesn't really offer anything to justify the cost.
Friendly staff and very clean rooms.
Excellent rooms lovely and clean very helpful staff nothing was too much trouble would def go again excellent food the steak night on sat was to die for lovely location
Staff friendly Plenty of hot water Tea and coffee making facilities Bathroom extractor fan runs loudly for 20 minutes after switching off! Staff gave wrong times for breakfast so that we arrived at the time specified to find the hotel still locked up! (No way to start your weekend break by getting up early!) Bathroom was tiny!
The friendly and attractive guy who checked us in. Very comfortable room. Nice having a Pub on site. Pleasent and rustic atmosphere. Needed instructions for the heater in the room. That it was at the top of a huge hill from the train station.
None Breakfast overpriced, no choice, toast soggy and already margerined yuck!, Mushrooms raw, had to search other tables for milk!, No towels on arrival had to ask
nice plan room ideal for touring local area, nice pub food room only had a bed in so no where to sit and only one bed side cabinet
The staff were lovely. As the room was a chalet style away from the main pub was perfect as quiet and private.
Room was basic clean and functional This Hotel was at the top of steep hill about 20 minutes walk from the centre of matlock too far to walk. We arrived at 8.35 which was too late for food and needed a 7.30am breakfast which they couldn't do. So if you are travelling from far away and arrving late and want an early breakfast don't stay here
The staff were very friendly The beds were dreadful Very uncomfortable. The room was cold.The shower was broken and bathroom was very small. Awkward to manouvre around!
Clean Good parking Room was quite small
Great roaring fire in the grate, good beer, and very friendly locals in the pub