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Room as booked as Execuative plus but only and execuative room as provided which did not match the pictures on the web site
A fine hotel in a very central CBD location. No.
Good size room. Knowledgeable concierge. Perfect breakfast staff. Too expensive hotel parking.
Location All good
The location was perfect, the staff were very friendly and helpful,and the room was very comfortable. I know parking is very limited in the city, but I did think the price for valet parking was a bit steep.
The close proximity to the city.
The facilities and the staff friendliness. The parking fee is too expensive.
We have been there a few times and find the central location to be excellant plus we know in advance that the standard of the accomodation will not disappoint There is nothing not to like
Great hotel and location. Very good breakfasts
Location was excellent. Staff was friendly. Met the Hilion standard.
Profesionality and kindness of staff. As I checked out there was a surcharge because I was paying with credit card ... I showed my 'booking com' reservation where nowhere was written about this surcharge and they took it off! This is really added value and I will go back!
Kabuki Restaurant Had lunch at the courtyard restaurant and thought the service poor and the prices high.
Close to the function we where attandind Hotel needs a face lift
Closeness to all city facilities. nothing
Good location. The breakfast is too expensive.
Look and style. The ambience. Location is terrific. Mini bar pricing was not competitive. > Pillows were not comfortable. > Handle on televsion cabinets were broken > The smell of the bathroom towels were not pleasant. They were clean but the laundry powder used was not fragrantly appealing > Bar staff on the night were not managing the waiting patrons effectively
Every time I stay at the Stamford Plaza Brisbane I always leave feeling like the staff have gone above and beyond to make my stay enjoyable. When you require a twin room it would be nice to have something bigger than a king single bed. Even a double bed would be a better option.
Attentive staff, and a delightful location for breakfast, in particular (The Brasserie). The quality of the breakfast was also very good. Rooms just a little clastrophobic. And it would be nice to be able to open a window rather than rely on airconditioning. A balcony would be even better! However, I note a male person "fell" from the balcony of an adjacent hotel on the evening (or there abouts) we visited!
Easy check in, quiet location
It is a very comfortable place to stay. We couldn't use the hotel on the Saturday night as it was booked out with functions. On the Sunday night nothing was open and the riverside bar had a function. We still have our free drink and food vouchers as they couldn't be used.
a classy yet relaxed hotel. breakfast was excellent but was only worth buting when we got the discount vouchers as it was rather expensive otherwise.
helpfulness of reception staff Noise - we were in room 117 and it was very noisy between a function in the atrium and a bar behind it. Lack of a plan to show us where facilities were.
Friendly, knowledgeable staff. Excellent location and presentation of the hotel. On site parking, dining and in the Brisbane CBD.
We loved being right in the heart of Brisbane, and having the casino for entertainment was great Loved the deep bath
Pleasant location with an old world feel A bit expensive
It was great to be so close to all facilities that were of interest to almost every type of person for e.g. gamberling,dining,clubs and pubs or just driving around exploring sites of interest. Not knowing where we were going we missed the valet parking "twice"because we couldn’t see any signage so just went to the public car park but is was just as good I believe anyway as our parking was validated. Thanks guys!
Classy hotel,excellent large rooms & great position.
bathroom grout was covered in mildew. really unacceptable in this level of hotel. pool closed too early at night.
The staff are amazingly friendly and helpful. We had a wonderful time and always felt welcomed. The shower/bath controller stuck so water comes out into the bath but that was more funny than unliked and it just meant that the pressure was low.
Location Complimentary water and chocolates were not there on arrival. Delivered 5 hours after. Coffee machine but no coffee cups, delivered 2 hours after I called reception. $38 parking fee.
First class buniness man hotel. Great staff
Excellent check in and check out service and also service at Cuvee lounge also excellent
hotel was fab. staff were so friendly and very helpful. great breakfast buffet with great selection.
The room was tidy and the complimentary champagne made the evening - though it had to be asked for. The concierge seemed rude at first during check-in.
Convienient for public transport & city access. Feather/down pillow.Comfortable room.24hour facilities
very helpfull and friendly staff. I can not complain
It was such a short visit but concierge desk most helpful The coffee - need a good barista
Excellent hotel, well placed in Brisbane city centre.
Location very good. Rooms excellent. Good pool. Bar staff rude when complained to reception about attitude, unsatisfactorily resolved.
We loved the restaurant and the proximity to the city shops and cinemas was very convenient.
Everything was perfect. Lovely staff. Lovely rooms. The room was great value but everything else was very expensive.
I liked the bed, and bed linen. The actual room was lovely and the hotel itself was impressive. I was very disappointed with the state of the pool. They should have closed it as the area was under construction. Instead they kept it open and it wasn't heated so you couldn't swim in it anyway. Plus there was construction grit all around the pool which you could feel when you walked around it. I purposely chose the Marriot for the pool as we were planning on using it with our 3 year old son as a great place for entertaining him. Upon check out too, one of the staff on reception tried to charge us for breakfast though it was included in our booking. She then didn't believe us and we had to produce the email that we'd received from bookings.com. The impression she gave us was that she was reluctant to accept even this as proof!
Very friendly staff and great facilities, good proximity to brisbane attractions (few though there are)
Bathroom needs updating. The bathroom title are broken and worn. I paid for 5 star. That doesn't meet my 5 star standard
Everything was excellent, great river view, good room service
close and conveinient to city, luxruy and relaxing enviroment with excelent frsteraunts and staff
the room was spacious with nice view of stony bridge, lighting up whole night. Enjoyed very much of the river view Swimming pool was locked in the morning. I had to go to reception every morning for a week to open the door. Someone from the hotel tried to charge 16,000 $ on my credit card and I had to deal with my credit company. International phone call to my credit company for 10 minite costed me about 150 AUD. No one apologised from the hotel until I demanded it.
Very upmarket hotel upgraded to the executive floor everything available
the whole place was fantasticthe staff couldnt do enough to help us we will be going back again the stay wasnt long enough
We enjoyed the welcoming staff at reception, the room was very comfortable. The staff in the bar, coffee shop and restaurant were all very pleasant. We also left an item of clothing behind and the staff were very helpful finding and returning same
Helpfulness and friendliness of hotel staff and good selection of foods at breakfast.
Comfortable room, nice size The TV was slow to operate and awkward to turn on. Room prices seemed quite high, probably related to the Ashes being played in Brisbane at the time.
its ease to the Convention Centre and South bank. Train services very accessible also. Probably a little excessive in price during peak periods.
Dining room menu was limited and food was not of the highest quality.The CBD bar had basic food( chips.burgers etc) but extremely noisy. As a rydges priority guest, because we booked through you,we were not allowed the 10% room rate discount.next time we will book direct with the hotel.
Rydges has a great location. Close to South bank, concerts, shopping, galleries, etc.
accessibility to southbank, its market and resturants. The fact that for the 5 nights I was there the gym and sauna were not operating due to renovations. This was not stated on the Hotel.com site. It was one of the reasons I booked it.Very disappointing. The hotel did provide alternative places but its just not the same and inconvenient.
The offer of an upgrade of rooms for only a little more each night. I was attending a conference, all facilities and events well coordinated and of a high standard. Great location, spent most of my time in South Bank. Everything was at our door step. Friendly, knowledgeable staff will to help us with all requests. All good , I can't think of anything not to like
Very helpful easy access godd area for eating and entertainment unable to get hot drink later part of evening in the cafe area
The location is second to none for ease to walk everywhere. I think it is expensive for what you get-i.e. no wireless internet included.Unable to book through reception over the weekend.
Perfect Location to the Southbank Markets, Brisabne and beautiful restaurnants Not so much the hotel, but the Taxi service they phoned for us & used was very poor.
very helpful and friendly staff, very efficient at check in and check out bed was not ideal - one side sagged, bathroom a bit outdated/tired
The staff on reception and in the restaurant were extremely helpful and we would have no problems in recommending the hotel to our friends and family.
The fact that the Supermarket and Direct Factory Outlets (DFO) which houses most Brands are directly next door to the hotel is excellent and very convinient for travellers like me. One can also catch the TBus right outside the DFO to the airport terminals. I am already recommending this hotel to my colleagues who usually transit through Brisbane. It's an exellent location and very convinient if you wanna do last minute shoppings before boarding a flight. None
comfort and cleaness to far from city and can't get more dinner options
Proximity to airport for early flight nothing
Polite friendly staff, good access to carpark and to the airport. Liked the televised arrival / depature facility for Brisbane Airport. Great restaurant with reasonable prices. For a hotel only 3 months old we were surprised to find towel rails rusting and no power point in the bathroom. The bathroom was badly designed, cramped and fogged up very quickly (maybe the cause of the rusting towel rails)with the steam intruding into the bedroom area if the bathroom door was left open and fogged up the dressing mirror. The entrance to the restaurant gives a poor impression with its matt finish white painted solid doors badly marked with shoe scuffing etc as there is no kickboard. Not a good impression for the restaurant.
location, room ok food very poor, very expensive: ripp-off ! one of the attending persons at the reception was there only to collect his salary, not really interested to attend "guests"
We flew in late and flew out early the next morning, it was comfortable, clean, and close to the airport. If I flew back though Brisbane I would stay there again. There may be a shuttle bus, but we weren'r offered a shuttle bus to the airport so caught a taxi for $17, We thought that was an expense we shouldn't have to front considering it was the "airport hotel and the cost of the room.
Nickel and dimed, plus you have to request real pillows
Atmosphere was good. , Liked the heritage aspects. Better location than centre of city but convenient to rail. Excellent restaurant. Our room 305 was a bit tight - next time we'll ask for a larger one. Mattress on the bed is perhaps near its end of useful life.
clean, self contained, bed great/ small complex, easy come n go bottle opener needed replacing, I did a questionare and handed it in to reception already, maybe a small bottle of wine 300mls instead of a bottle 750 mls as I was alone
The meals at Armstrongs Restaurant were a highlight of our stay. New carpet had just been installed in our room so there was a chemical smell throughout our stay,
Proximity to Train line and city centre (short walk).
Convenience to Central station, and Queen Street Mall for good restaurants/dining when you arrive late. Very polite and helpful staff, impressed with pre-arrival call.
Convenient to central station Bed was uncomfortable. Lack of pleasant outlook. (I am confused as to how any response to this question can be separated from the instruction not to use this for complaints.)
Friendliness of staff and the old world charm, but food staff need to review their efforts noise from traffic
Staff very friendly; hotel itself maybe due for slight make-over Bit down-at-heel furnishing-wise