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The period we visited the hotel was actually "out of season" for the area which is actually a winter/ski destination. Very friendly atmosphere. You feel like at home. The owner does his best to make you feel comfortably and he is very willing to guide you so as not to miss anything that you should visit in the area.I strongly recommend this to people that need a few days of relax and village life experience.
Very new hotel,very clean and very well managed location a little out of the main town
free internet/ answers to questions/ hearty breakfast/ home touches (eg. being awakened by a rooster)/ young, helpful staff/ very pretty there should be a dining room (you have the facilities)
the welcome package with the explanation of what to see in the area and the family like breakfast
Nice rooms, Freindly staff
Clean room, not central area, easy parking, 24 hour reception. Quite easy to find. Its a new building in a residential area. Proves 100% that internet works excellent for their sales. Good job. Not for a romantic weekend in Kastoria.
The rooms are perfectly clean, the staff are veryhelpful and kind, especially the owner of the hotel is interested with every guest one by one. The hotel building is new and architecture and internal design is very nice. The hotel is located in the hill side of Kastoria and almost all of the rroms have a nice lake view. I would thank to all hotel staff and the owner for their perfect hospitality which can rarely found in Greece... I would suggest the hotel staff to change the rooms' pictures with some better ones since the actual situation of the rooms are better than the existing pictures in the WEB. Thanks for the hotel staff to be so honest...
The staff were very friendly very nice and helpful first they upgrade us to a large suit with a wonderful lake view and a big balcony very nice hotel and room nice hounors good breakfast
Great hotel, excellent staff. Very new, spacious room (actualy very big room). the design is very beautiful, flat big screen TV, good breakfast with fruits and local food. Definitely value for money. Location is ok, not at the shore of the lake and u need to walk till the center and the lake for 15-20 minutes. Otherwise, we have to use taxi. Very satisfied with the service, hospitable staff.
The personnel were quite nice and seemed to really look after the customer. I believe the price should have been somewhat lower for this particular room at this particular hotel i.e. below 100 euros / night.
All was excellent. I want especially refer to staff behavior, the cleanliness of all areas of the hotel and the location.
Beautiful building, nicely decorated room. Friendly hotel staff. Good location in Kastoria (close to the seaside and the Byzantine Museum).
It was a perfect little hotel, the staff was very helpful and friendly and everything was clean with attention to the detail. I recommend it 100%.
quiet, politeness it's dificalt to park a car
everything above average. very friendly and extremely clean. beautifull design and elegant furnishings.
Everything! Amazing staff, ever so helpful, nothing was a worry, room was amazing! Nothing, everything was perfect
Excellent position, close to the city center and to the lake. Friendly personnel. Wireless Internet available in the room, free of charge. Good breakfast. Noise from the street.
I can only recommand - polite and English speaking staff, perfectly tidy room and internet access available. Not in the middle of the main road, therefore silent but at the same time close to the center. No. It was a very pleasant stay
Good place for 1-2 nights. Excellent location, 1.5 km walk from the center. Near to coffe's and bar's. very friendly stuff. the room is small but ok for a couple. Old beds. Very small balcony.
location, view poor breakfast
I could see a very nice landscape. The parking of the hotel.
The location. No.
good for 2 nights
very helpful and friendly staff; good value for money; good location in city centre rooms not very clean; poor breakfast
Location of the hotel was outstanding and the friendliness of staff very good and helpful. The room we had was a good size. Overall I would stay again as the price was fair. The breakfast could have been improved by regularly checking to see that the water for tea is hot and that the choice and selection for the breakfast is increased a little. The bathroom needs to be cleaned up considerably. Grout between tiles is dirty and old and detracts from the rest of the room.
Although I made the reservation by visa and in the info about the hotel it mentioned that they accept visa they didnt have a visa machine to charge my card and I had to pay in cash. I was left with no money after.
Hotel is at beautiful place with a wonderful view. The hotel building itself is very nice, and perfectly fits to the area landscape. The only disadvantage is that without asking locals, you can not find it easily (but I guess that this can be taken as an advantage for the people who like quiet and hidden places).
Just perfect. Beautiful decoration, wonderful views. Very clean. The owner makes a great Greek pie for breakfast.
Absolutely lovely place to stay. The owner and his wife are some of the most friendly and hospitable people you would ever meet. They really make you feel as if you are a welcome guest in their home. Fantastic location, awesome view from the balcony, charming atmosphere, cosy and comfortable (however small) rooms, home-made food for breakfast... The best value for money. We planned to stay for two nights but due to the quality of this hotel extended our stay by another night. Would definitely stay there again!
Very comfortable, cosy hotel. Very friendly stuff, spectacular view on Castoria city. nothing
magical surroundings, fresh air..perfect
Great stuff!!! Very helpfull!! Very clean rooms. Close to the city of Kastoria (5 minutes by car)
Location overlooking the lake was excellent. The breakfast was simple but good. The staff was excellent.
Comfortable room, nicely decorated with a miraculous view to the lake. The breakfast was great and the hotel staff was very polite and helpful.
The hotel is done in the traditional style of the area and has a very nice original feeling. The view from the room balcony was just breathtaking. The couple running the place could not have been more helpful and I especially appreciated the fireplace in our room which completed the enchanting atmosphere.
Location Terrible. The rooms were very small. The staff spoke very poor English. It's a 4 star hotel and they didn't have iron or laundry service. They also tried to make us move on the second day to another room cause they had entered the wrong dates into the system. Also they gave us wrong information about the breakfast times, which made us miss it the first day
small rooms, very noisy when other people are passing your room,breakfast very poor,internet signal very weak
the design of the room we stayed in was very original. We loved the cookies and the bottle of wine in our room to welcome us. It was clean and comfortable and there was a personal touch everywhere. The lady at the reception payed extra attention to make sure we were happy and she was ready to suggest various places to visit in town. The map offered in the room was also an excellent idea. The breakfast was one of the best I've seen. there was originality and personal care in everything! The bathroom in our room was not as private as I would have liked since the glass door and curtain separating it from the rest of the room did not provide enough cover. I guess if there was thicker glass that was not see-through it would have been more comfortable.
the rooms are too small for 4 star hotel
To be so close to the town centre Poor parking. Very difficult to find - no sign outside hotel.Room tiny badly designed. Dreadful breakfast - cooked at 7.30 when breakfast started at 8. Cold fried eggs, omelletes and bacon just awful.
the hotel is extremely cozy. I would also like to comment that the breakfast buffet is one of teh best I have ever seen, considering the hotel size.
From the outside, this looks like a beautiful old house. The house has been gutted and now has extremely tiny and cramped rooms, garishly decorated and definitely overpriced.
Nothing Dirty rooms, very small space, poor breakfast, awful bathrooms, staff is not available when needed.
the Hotel has been recently redone very modern and nice The a/c cannot be regulated,the shower leaks on bathroom floor,they enter the room without knocking,there was no laundry/ iron available, they got our booking wrong and called the morning before departure to vacate the room,incorrect time for breakfast the first day(we were reimbursed) and the last day we were served cake with molde on it, the final bill was incorrect and no apology
the rooms were too small
The owner of Kyknos is very kind and polite, the rooms are clean, quiet and the building is brand new! Breakfast is excelent! In the rooms you can find a map of the city Kastoria which is very helpful if it's your first time in the city. It's 2 or 3 minutes with a car from the beautiful beach of Kastoria and has easy access.
Excellent hospitality, owners were always very polite and helpful. Very good location close to city center, rooms are spacious, clean and well equiped. Buffet breakfast was generous and offered good variety (and an excellent cheese pie). Would certainly stay again.
The room itself was good and the cleaness was excellent.Good breakfast.Very honest manager (rare event in hotels at all) In the room there was no regular telephone.
Rooms are very well equipped.The facilities, location and service are excellent.The staff is extremely friendly. The hotel is new.I highly recomment this hotel
Room and service was excellent.Staff was very helpful. everything was very nice.
Rooms are very well equipped (like flat TV) , spacious, stylish, great design, good furniture, very clean, very friendly owners, very rich breakfast (cereals, tasty fruits like dry figs, plums, apricots etc.) , warm atmosphere. The Russians like this hotel too because it is very close to one of the shopping centers for furs and the owner offers great advices about furs too. He also runs his own fur company. None.
It was a very nice and luxury room wit a big balcony and a very good bathroom. The breakfast was the very best on our tour.
EVERYTHING.And we mean it ! Rooms, friendliness,cleanliness. Abolutelely recommendable to everyone No
Newly built, good location
Nice Hotel clean good service from Managment and staff good breakfast value for money. Yes, on the second and third morning durring my 3 days stayed at the hotel the dinning room, during breackfast was very bussy with noisy guest, a number of them were smoking the small dinning area was full of smoke, but I was told that from the 1st of July smoking will not be allowed in the dinning area.