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The location was quiet and relaxing. The breakfast and room were good. Communication was difficult on occasion. The staff spoke very little English and my German is limited
Very pleasant and helpful people. Food excellant. Room cleaned every day.
The quite and the surroundings. No meals offered besides breakfast.
The hotel room was neat and clean and exactly what we needed for a one night stay over. The hotel staff were also accommodating.
Although the exterior of the hotel looks like a 1960s public housing block, the interiors are stylish and the mountain/forest views great. Pool and sauna complex very good and included in price. Needs better internet access and English-speaking television. Lift very slow to arrive.
The rooms are all equipped with kitchenettes.The Hotel has a childrensclub.
Nothing booked out after one day Everything
Good staff, excellent breakfast, great shower! We were the youngest people there by about 20 years! Lots of elderly guests. Also no double duvet - 2 singles!
Efficient check-in. Room a bit basic - no tea/coffee facilities, limited tv channels, no bath. No reception staff after 2230.
Especially the smiling and committed staff. My 6 y.o. son got some small presents from the staff as well. My 6 y.o. son and I got a smokers room even we are non smokers. The smell of old smoke was terrible. I'm not sure whether we had the option to chose through booking.com's booking process? We did *not* complain to the hotel about this. They might have granted us another room in case we did.
The only good thing was that the room was quiet despite the hotels location at a crossroads and the breakfast was OK. A walk around the lake located across the road was pleasant. The evening person at the desk spoke no English (Der Hotel Englischer?) and was not particularly friendly. Despite the pretty picture on the booking.com site, the hotel is across the street from the small lake and is actually situated on a busy intersection - not really the country setting we expected. The no smoking rooms are located in a separate level where the halls were being renovated. It was like walking through a construction site to get to our room, with furniture in the halls which had been stripped of wallpaper. The fire extinguishers had also been removed for the renovation. (Smoking room hallways looked great though.) Our room was clean and quiet but the TV was beside the bed instead of in front. Not one English channel in this hotel. (Der Hotel Englischer?) An oversize armour at the foot of the bed left little free area in the room. Tiny recently renovated bathroom, but shower head had a kinked hose which had to be jury-rigged to allow water to flow. Then the shower was OK. Perhaps our experience would have been better had they not put us in the construction area. They didn't even warn us at the desk. I would have taken a smoking room in retrospect.
the staff were superb, the food was beautiful & well priced, the room was a good size,
Location of the hotel / personel
Run by close family who were very helpful and pleasant and moved me to a bigger room to use internet facility. Unfortunately it did not work. Food was also excellent and wide variety of choice and reasonable value. Would be good to provide wi-fi facility like most German hotels further south.
As a "travelers passing through" for one night we didn't have the time to see all that the hotel and its surroundings have to offer, but we got just what we needed. All I can say is that this is a very warm and welcoming place. The family is so happy to welcome you as guest in their hotel! And the food in their restaurant... mmmm... delicious!!!
Nice size and (mostly) very clean family room. Good restaurant. Close to the National Park Lack of Parking. No Wi-Fi. Bottom of shower outer casing very dirty. Room cold on arrival. Breakfast adequate but not spectacular.
The hotel had a wonderfull garden, the athmosphere was very nice and feeling much at home
the staff and the breakfast were amazing!! The hotel was clean and homelike. Hard to find the reception and in a deserted little town with nothing to do without driving! Overall though a wonderful relaxing weekend!
Clean hotel and friendly personel No
I think the location was very good, quite place for families and young paars, good breakfast the hotel is working with the minimum personal, The waiter in the restaurant was the owner, receptionist and for other things, in my opinion a three star needs to operate with more people but undestand that it it a family Hotel so the cook is also the owner also we had to ask specially to give us some gel and shampoo as we thought a 3 stars hotel must have those items.
Helpful staff. Self-service bar Restaurant a bit expensive
Hotel was quiet and in a good location on the outskirts of the town Uncomfortable bed
Comfortable room with in-house restaurant and billiard room The shower could not be fixed in its holder well and became dangerously hot during temperature fluctuations at times. Hotel staff not very forthcoming with information on hotel facilities. Hotel lacks a large comfortable lobby for guests, common room is very small.