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Breakfast was fine - not much else in the immediate area so recommend to have the hotel breakfast. Parking on site. Close proximity to internet centre and laundromat. Our room, a standard double, was very basic and dated, nothing like the website appears. The kitchenette advertised came with absolutely nothing to make it usable - no kettle, cups/plates, cutlery, cooking pans. Room maintenance was very sloppy - we had to ask for something every day - no toilet paper when we arrived, towels taken but not replaced every day. The reception staff however were very friendly and helpful and speak good English.
price parking lot is rediculous, too narrow making it very dangerous, lighting issues, parking spaces not well indicated (i.e. poor signage)
Good location, close to center and highway exits. Very simple no-bullshit access to internet and parking. Room had a fridge and a stove, very useful if you plan to stay for a few days. Tight parking and budget-hotel shower, but other than that, no serious issues.
The hotel is located very conveniently, the secured garage is a great advantage, the staff was very friendly
Nice room, secure parking, friendly and very helpful staff. The hotel is clean, modern and has good facilities. Centrally located it was ideal for exploring the town and there are a good selection of restaurants nearby. The room was very hot and the fan provided did little to reduce the temperature. It was difficult to sleep. The room was very nice despite the heat.
The hotel staff was really very friendly and very flexible to help us, I was there with a van to move my son to Valence and using the parking lot eg. was not that easy...
the underground parking was greatly appreciated the kitchenette area had no equipment thus unusable and the sink had a musty smell - not a problem overall.
Decent room for the price. Just a stop over night on the road so it fit the need. Long way off motorway to this location.
Friendly personal, Excellent bed & pillows, Free WiFi, Parking closed at inner yard. Easy access to parking direct from the floors
Moder in the good sense of the word.
Good accomodation, clean, staff helpful, good location in valence.
Maison Pic is on a rather drab street in Valence. Our room was large, bathroom was lovely. Prices were more than a grand hotel in London I would put it in the same class as Hotel de Ville group in the UK except the prices were obscene. 20euros for a bottle of still water from the mini bar. I found the restaurant overloaded with staff flitting here and there. Food was good but for a plate of lamb at 90euros it should have been amazing and it wasn't.I would not rate this hotel above average but with a totally exaggerated idea of its own importance. It is not in the same league as Le Manoir which serves much better food has more beautiful rooms and is considerably cheaper. Too many staff in the dining room. Food in my opinion was over salted. They did sya Anna Sophie was not on duty so perhap that is the reason. We found dining there not an experience we would care to repeat, it is all too articial and they seem wrapped up in their own importance.
A most beautiful, stylish and comfortable hotel. Suberb service and wonderful food. One of the nicest rooms we have ever stayed in.
The dinner is excellent and the 3 stars worth. Staff is very kind and immaculate. Room is excellent. no
Reception happy to change the room at our request. Excellent pool and nice gardens for relaxing with also shade.Convenient location for travelling on autotoute.Staff and service good.Liked the private terrace outside the room. First room offered was opening right onto the restaurant so no privacy at all. There were plenty of rooms available so this one should not have been given to us in the first place. Breakfast good, dinner pricy but ok and 1 magret between 2 was not very generous.
The location was good, room was good (bit small, but clean). Hallways leave a bit to be desired in "decor". Restaurant ws great. Good access to the Motorways which was what we needed.
Everything, professionaly run by excellent staff
The staff were very freindly and helpfull and the food was good, as the menu was only in French the reception printed it in English for us.Very good None
nice restaurant and good brakfast. free parking inside the hotel. position very closed to the motorway. nice view from the room.
We appreciate dogs allowed
Excellent mood lighting in the room and food in the restaurant was 1st Class.
Staff, tv was not working, wc sepparate of bathroom
The standard of the bathrooms, they need some refurbishment.
Staff at reception very helpfull, rooms comfortable, The menu in the dining room could have been a bit more interesting, not a lot to choose from. The bar should have some one there all the time, really not very good. The person that did serve was very unfriendly, not a good person to be dealing with the public,
breakfast buffet + free wifi diner
Good service and big room Smoking smell for a non-smoking room. Very disturbing
Room stank of smoke
The room was excellent: large enough and extremely clean. The safe had a problem and could not be used.
good location close to motorway
The rooms were very big and the bathroom were very nice. The parking was save and oposite the hotel was a petrol station. The service was good, too. It was a bit strange that fthe toilett and the bathroom were in two room. Some hairs of the guest before in the bathroom and some stains of glases on the badside table.
restaurant prices far too high. 13.90 eur for a curry consisting of 4 small pieces of chicken, a tablespoon of curry sauce and a lump of rice
It's interior is rather old and in need of refurbishment. During breakfast the staff was already removing the breakfast and we had to ask several times to bring us some coffee and bread.
convienient stop off the motorway..good price..would use it again
Used the hotel as an overnight stop en-route to uk from Spain. Hotel was easy to find. The reception staff were very friendly and helpful, there was a good buffet style breakfast. Free wifi and secure parking were added bonuses.
Just what we needed after a long drive- comfortable room, excellent restaurant and very friendly staff. We were so pleased we stayed at the hotel on our homeward trip. No
Good clean room with free wifi. Restaurant closed on a Saturday night.
Good location and easy access from motorway. Comfortable simple accommodation with helpful staff and good restaurant.
A basic hotel, staff always friendly and efficient. Bit close to the railway, but I knew that from previous visit and accept that.
We were very disturbed by the noise from the outside people on the patio either having a drink or a smoke. It was not that they were rowdy but their voices echoed badly..
i liked the staff, they were very friendly and helptul.
We stayed at this hotel a few years back and did not think very highly of it then it had not improved , the lighting was awful the room very cramped see above
good and safety parking
Lovely comfortable room. Lush bathroom. Absolutely fabulous food. Great attentive service with a smile.
Beautiful, peaceful location but with easy access to major routes. Family run hotel with friendly helpful staff. Excellent room and bathroom. Rather expensive overall and no obvious reception - perhaps because they are still renovating after a fire. We were not affected by the renovations.
Nice rooms, beautiful garden en view on the area, good restaurant.
Beautiful grounds , a natural setting with space ,a very very comfortable bedroom with a rare feel of privacy not found in many hotels, very well maintained the air con is a great plus. Swimming pool is big enough to have a really good swim with a fantastic view . We had a very good meal fresh excellent produce every meal not over played with ,the service was just perfect with a charming smile the photos do not do it justice
Excellent food in the restaurant with the hotel in a quiet and peaceful location - exactly what we wanted ! We were fortunate to be ungraded to a suite which was delightful. We would recommend La Cardinale without hesitation.
Quiet, beautiful gardens, private sitting area no hospitality tray provided
The room was magnificent
Excellent setting, huge pool, beautiful big rooms, free internet, great breakfast
High-class countryside hotel/farmhouse with all facilities. Very friendly staff. Excellent dinner and good breakfast. Quiet location.
The location is charming, in a rural setting. The room and bathroom were excellent in any respect. Comfort parking. Breakfast was basic and overcharged.
It was simple but it was good The badroom the shower
Reception staff were friendly Room was small, dark and smelly of damp, the bathroom was moldy and very dated.
very nice and helpful staff shower was very noisy and the room a bit cold at night
Breakfast :-) a new motorway by-pass is making it harder to find the hotel, because it's not on the map or GPS navigation yet.. (driving form Genova)
The staff were friendly and the food was good. My husband wasn't able to connect to the internet in our room.
good location and accessibility when travelling to the cote d'azur, Friendly people, however the room and especially the bathroom need more attention as there was a very distinct fungus smell. the bathroom needs to cleaned
Efficient, functional and cheap
It was extremely noisy. Breakfast was a joke: no milk AT ALL, poor coffee and bread baked on the spot. It does NOT deserve 2 stars. it's barely 1.
Choice of television channels!! Nothing
Due to weather the hotel was very busy The female receptionist staff worked very hard to look after everyone and serve us with a very good buffet as well as run the bar Many thanks to the very plesant staff
Nice location, good bed. Unprofessional staff, general (still common in France!) arrogance towards non-French speaking guests, expensive.
There was nothing that I particularly liked about the hotel except possibly the staff were friendly enough. It was a little to far from the main moterway for our purpose. I know that there is a Campanile at Valence North and this is closer.
Clean. Adequate comfort for overnight stay, tea and coffee facility. Dogs accepted. Strong smell of tobacco.
Good facilities for an overnight stop on the long drive to south of France, and at an excellent price. Friendliness of staff. Location near to a motorway junction.
Easy to find. Breakfast good. Dinner menu confusing and food not great.
Maybe the lcd tv in the room :) 1) The room was really small. That small that when sleeping I kept on pushing the light switch, the lights switched on in the middle of the night and I woke up like 5 times. I have slept very bad. 2) I booked a double bed and I have got a twin bed. 3) Breakfast until 9 am was a dramatic thing. I have been traveling a lot during the day before and I needed to sleep a bit more. When woke up I learnt it was too late for breakfast so I must have picked my car, go and search for a place to have a proper breakfast. That was not funny.
Staff friendliness, overall good quality of food, confort and cleanliness. The final bill is high.
The food was good, the room very confortavble and clean and the location great as we were travelling north through France.
Very nice chambre-d'hôtes, owners are very nice people, excellent environment to rest, great pool, fantastic view. If you like to be a few days away from stress this is the perfect location. I would surely recommend this place for 1 or 2 nights but for lunch/dinner I would go "downtown". Food and drinks are way too expensive, you cannot eat à la carte, only menu of the day at 38 euro/person, 1 bottle of wine 28 euro while France is the wine country???. Breakfast is very basic, only marmalade, no cheese, eggs,... so in general the name "hotel" is not correct, it's a high class chambre-d'hôtes.
The location is stunning, a wonderful place to relax and/or honeymoon.
The setting of the hotel was incredible. An amazing 'little' park to walk around in, great tennis courts, a beautiful pool, an incredible view over the rolling hills in the valley. This place is magic. In fact we were put up to the next class of room, which had very recently been renovated beautifully. I would have been happy to stay and relax in the room to soak up the castle atmosphere, but including the spa bath in the bathroom, there were too many things to do outside. Perfect for a romantic weekend stay. The hosts are wonderful and very helpful. You could hear people walking and talking above and around you from our room. The food and wine list which were excellent, but just a little expensive. But the very good price of the accommodation (for the incredible services and quality) makes up for this expense.
This hotel is fantastic - beautiful location, amazing rooms and fantastic food and service. We would definitely recommend.
The Chateau is located in the beautiful Ardeche region. It's quite an adventure to reach it but it's certainly worth it. Claude and Sylvie, the owners, are wonderful hosts and try to make you feel at home. My husband needed to go to a doctor and they even offered to go with us. Although English isn't spoken we still had no problem communicating. Sylvie cooks in the evening with lots of produce from her own garden and the food and setting was wonderful.
Excellent food. Quiet and silent. Excellent view from the Chateau and Poolside - ideal for romantic get-a-way trip. We found the trip down to the Rhone river and other areas somewhat long - 40-45 min.
Stunning position and beautiful building. Relaxed family atmosphere. A wonderful 3 days.
Stunning location and delightful chateau with period fittings and fixtures and pictures and teacups and friendly staff and art exhibition. The booking.com directions were wrong in the final details. When you get to Place Rampon and Rue Jules Ferry, you have to take the road to Vernoux (there is a sign here to Urbilhac) and about 1km outside Lamastre you turn left into the private drive for Chateau d'Urbilhac.
Staff very helpful. Handy in mid france for trip home from Spain No bar or food in evening
Very helpful staff. Free internet 15% discount reluctantly given at a local grill restaurant Strong odour of dog or other animal in the room hotel is located at the ensd of a large commercial shopping area hence it is completely soul less, dull. It took three goes to get the 15% discount at the recommended restaurant
Free internet using LAN, working very well. Big room. Far from city.
Pleasant staff (although I was assigned a non-smoking room even after confirming at check-in that I wanted a smoking room). Decor is modern and clean. Hotel is quite new. Rate was fair. It's not clear what audience they are trying to serve. It's very much a residence hotel (long-term stay). Sparse room fittings (e.g., no tissue paper, plastic cups). Sound travels through floor. Mediocre breakfast. Location is in a parking lot mall a 15-20 min walk from any interesting part of down (and down a fairly noticeable hill). I would recommend only if you needed a long-term residence on the north side of Valence. In that case, it certainly seems better than others I have stayed in.
Cleanliness of the room, friendly staff, conveninent location
Very friendly staff! Very good breakfast! The small kitchenette existing in the apartment was a really bonus (look for it hidden under a sliding door!)
I just don't understand why a hotel cannot create something on the wall of the shower to fixate the shower head. Breakfast is meager.
All were excellent
The staff is very friendly and helpful, the hotel is very nice, modern and open (the structure). The room is very romantic with red and black colours..! and the breakfast is yummy...! It's not walking distance from city center, we had to take a taxi everyday into town!!!!
Price Toilets not cleaned properly.Dirt build up above blinds where air intake from outside - never cleaned. That said everything else clean and bed comfortable. Location if without car difficult to access town.
free parking, free internet far away from centrum of city
I cannot fault anything about this hotel, the staff were extremely helpful and freindly. The food was superb and I would recommend this hotel absolutey. I will be staying at this hotel again without a doubt!
the riverside location was pleasant and the buffet breakfast, if rather expensive, was of high quality
good location. good value pool not in use. the control was due next day, so did not get to use it
very clean room, great price, excellent breakfast buffet location not the best but not a problem
Very friendly,efficient and English speaking staff. Excellent, secure free car parking. Good restaurant with clean and tidy public areas.
Unlike most hotels in Europe, the heat was already on when I checked in and, considering that it was about -3 C outside, that was a plus. It is extremely difficult to get to!!! I stopped at two other hotels for directions (having at that point been driving in circles for about 40 minutes). They were both extremely helpful (Campaline and Kyak...not spelled correctly, I am afrain), the latter even giving me a map...after which it still took about 15 min to locate. The receptionist was not very helpful. The lobby and elevator had an unpleasant odor, which the room, luckily, did not share.