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The staff was very friendly and helpful. Their mascot was a very cute mutt of a dog. It was bare basics, no soap in bathroom, no hairdryer, no frills but very clean. Also no restaurant even though it advertised as having one.
Access to aitport. We missed the last bus from Frankfurt main station (10pm) and had to catch a taxi.
New hotel located just in front of the Frankfurt Hahn airport and with a very good price-quality ratio.
Location could not be better - Right in Frankfurt Hahn-Airport. Clean, efficient, warm and great breakfast.
Ok hotel just across the airport. rooms really minimum size Size of room and only seating for one
The hotel's location right in front of the airport terminal makes it ideal for passengers catching an early morning flight from Hahn.
service attitude Telephone was not really usable--or at least no one seemed to know how to use it!
Room fine, however noisy early in the morning with the sound of showers etc probably the fabric of the wall construction
The location is just awesome - it´s literally in front of the airport. If your morning flight is delayed you can conveniently wait in your room as we did. Besides the price is good also!
Free web few intarnational tv chanels
Very attentive service. Good food. Comfortable room.
Pleasant, helpful reception and attention.Comfortable room.Good food. The Postcode given covers a fairly large area and it was a bit irksome finding it after a long days travelling.
Nice hotel in lovely countryside location. Comfortable rooms, some with balcony. Nice outdoor eating area if the weather is warm. A lot of the food provided is sourced from from their own farm and is of high quality. They also make their own schnapps which is available for sale. Only 30 mins from the Rhine.
sehr friendly staff, excellent breakfest service. Nice environment. none
beautiful environment, nice personnel, very good services
A very good hotel. Nice people and location. Also very tasty and good restaurant! A hotel I would recommend to others.
The hotel is beautiful, very clean and comfortable with easy access to internet and adequate parking space. The surroundings are very nice and very quiet. The breakfast was a bit scanty. No choice of bread. The restaurant is not very well run.
good service and quality of hotel restaurant, free internet, high quality breakfast buffet, quiet room
Nice restaurant, free parking, excellent breakfast Noisy
We liked the convenience of having the castle to explore, a restaurant with views, and our room in close proximity. The free parking was also an added bonus. The view from our room was beautiful! The king bed is actually two twins pushed together. Not to mention, the bed/s were not very comfortable unless you like a hard bed. You are definitely paying for the castle aspect because the rooms were average.
The Breakfast was excellent The room was far too hot - should have had air conditioning. No information in English, we did ask but none was produced. The hotel was very overpriced
We enjoyed everything about our visit and will tell all of our friends Our timing was bad because the castle tour wasn't open yet!
We appreciated every part of our stay, beginning with our arrival. Although we arrived well before the regular check-in time, the staff found us a room that we could have immediately. We were first afraid that this new room in the villa would be less desirable than the room we reserved, but we were pleasantly surprised. The view of the Rhine from our balcony was superb. The view from the dining room with its wide windows was also great. We reserved a table for dinner and were surprised when the hostess led us away from the window area. However, we were given a table in a lovely private alcove which also had a view. Generally we found our experience to be better than we expected from the guest reviews we read.
Excellent location with superb views, ok dining room with average service.
The guest room was clean. The guest room was far from reception. There was no porter. There was no explanation about the location of guest room from reception staff when I check-in. That's why I misunderstood that the guest room location is near by reception. After I checked-in, I carried 3 heavy buggage to the in front of reception which locate at the 1st floor. At that time they explained to me about the location of guest room. So that I had to carry our buggage to downstair again. I reserved the restaurant at 8:30, but the restaurant couldn't prepare the table for us on time. After they provided for us a very small table which located close to reception without any tablecloth! The table was too small to put all meals and noisy location. I was disappointed.
Breathtaking location, nice wellness area, average service, average dining room Hot room, no aircon, tired dated bathroom, no hotel information in the room in any language, overpriced
Convient, historic Buildring going on outside room area, when at 9pm an tired the hotel staff explained they would be working onther hour! Disapointed in guest relations.
They offered a nice food.
Excellent Location. Clean comfortable rooms. Friendly staff
excellent food and ambience no drawers in the rooms we had (2) to enable us to empty cases! Rather odd esp as one room was large
Very friendly staff and always ready to assist. Porter service to get luggage from parking to the castle is great as the person brought the bags to our rooms (tower rooms). Staff checked us in at 12(noon) and very accomodating with an infant. Two people in our group were vegetarian and dinner main course option was not to their taste but the hotel tried to accomodate the special meal request.
Room was great and booking.com got us a great price. Dinner was good as was breakfast. If you are looking for being in the middle of the action, this isn't the place. It is a walk to the city, but for us it was perfect.
The view. The food. The service. All of the welcoming touches. None
We liked the authenticity of the Castle. The staff made us feel special. They were well educated on the food, wine, history of the area. Also very accommodating when it came to luggage needs. There was no language barrier, as all staff spoke english. I highly recommend this site as a "special" place to stay no
Beautiful facility and friendly staff. If the restaurant had more choices of food, that would be better.
Our room (separate cottage) was fabulous. At first I was a little disappointed that we were not in one of the inside rooms of the castle but I quickly got over it realizing how wonderful our little cottage was. Great sitting room with our own library and a huge, luxurious, beautifully tiled bathtub, all very private with great views from most of the windows. Lovely! Some of the staff could have been a little more helpful (and friendly). Also, the restaurant closed up just a little too early, another 1/2 hour (to 9:30) would have been helpful.
Comfortable bed, complete privacy, excellent breakfast. Splendid views of Rhine.
What a wonderful hotel! Great view, romantantic room, perfect service. It's expensive, but definately worth it.
The Waitresses dressed in tradirtional German attire and their engaging presence, was a nice touch. The smell of fresh baked goods wafting up to our 3rd floor room when i opened the balcony door was delightfull. No elevator on our wing.
Very convienent to Hahn airport. Family room was very large and clean - Bathroom very large. Staff friendly and helpful.
the staff were very friendly The bar was awful
shuttle into airport Frankfurt/Hahn breakfast can be more better , coffee was very bad :)
Very convenient for the airport. You can walk to the airport - 12mins, or take the mini-bus after returning a hire car. The rooms are modern, and the breakfast is good value.
Extremely friendly, helpful staff. Quick, comfortable transfer to and from airport. Hotel very close to airport. Very comfortable, lovely room. Excellent breakfast. Couldn't have been better!
The hotel is very near the airport, and they make it very easy to start your trip off in a friendly manner.
It was quiete. Cappucino
Close to airport, clean, big room, free parking
Great staff. Nice material choice and cleanliness of rooms.
Obviously a brand new hotel that still has some finishing touches to attend to; however very convienient to the airport with a magnificent breakfast. None
Excellent service We order honeymoon room, but did not get it, but when we have to pay - we have to pay about honeymoon room :(
the hotel staff was excellent, very friendly and helpful. They helped me in brinnging back the rented car in the middle of the night with snow. Dinner was good and price reasonable.
Staff were lovely and free shuttle bus anytime we wanted was excellent service. Would definately stay again. Food was great too. I liked everything about it
Spa and very clean room; extended parking and shuttle service. None
Very clean, comfortable. Breakfast was very good.
Very clean. The sauna and relaxation room were lovely and the receptionist was very helpful and obliging and also had very good English, which was a great bonus. We had dinner in the restaurant and it was very good. The coffee etc. for breakfast was well done and there was a very good choice and likewise for teas. Nothing too bad - tea and coffee in the room would have been lovely. It was very wet when we arrived and we were a bit soaked, so a cuppa in the room would have been good. The breakfast was good but the milk and fruit area could have been colder. I am not sure if the fridge was working or not.
Beautiful, modern decor. Great interior--lovely restaurant Wonderful spa area and sauna Room extremely small, no instructions on telephone, unable to reach front desk. No clock in room, no glasses for drinking in room.
Friendly staff, airport shuttle, comfortable beds excellent food in restaurant. when I forgot an item and rang them they searched and found it for me and agreed to ost it home for me . Nothing.
Staff were excellent, situated within 3 -5 mins Drive of HAHN terminal, regular shuttles
Very friendly staff. Free transfere from airport to the hotel. Nice and clean room and very quiet.
Very personable and courteous service, very clean and economical.
Very good restorant!
Excellent hotel with very friendly staff and beautiful restaurant attached. Good pubs down the road too.
free transfer - only as at the airport reservation desc
Location is good, cleanliness is good, very peaceful, breakfast ok, price ok... Room was quite cold, in october...
The hotel was OK.The price includes a transfer to/from airport. Supermarket nearby.
Very special and personal attention from the owner of the hotel. Tasty food for breakfast. Silence around. No visible reception desk.
Very good Restaurant was poor
Good place to while away some time between flights, walked around town, good restaurant.
A really beautifull child friendly hotel. Excellent room and very helpfull owners. Ideal for overnighting at hahn. A car would be necessary,however, for longer stays.
It is a hotel with a really good price quality relationship, 10 minutes from Frankfurt Hahn Airport. Very friendly staff. I recommend it.
The Staff were fantastic!!
A nice hotel that I would recomend to others. Need a better map to the hotel
just the dinner and wine the owner wasn't flexible at all. He doesn't know what customer care is.
15 min from Hahn Airport by free shuttle service
The room was fabulous. There was an excellent view and it was very state of the art. I would recommend it very highly.
The restaurant was good value for money & the rooms were not expensive. There was a shuttle bus to and from Hahn airport and we left the car at the hotel for no extra charge. It was only 10mins from the hoteml to the airport.
This family run hotel is a gem. The family are very warm and friendly. Our room was immaculate and very very comfy. Our evening meal was excellent and we highly recommend their cousin's white wine. The breakfast was great too with plenty of choices for everyone. Absolutely no. They even had a small map that they gave us to make sure we could find our way to the airport!!
The manager was an excellent host and made us very welcome. The breakfast was good and the view from the breakfast room was superb. The room was comfortable and very up to date. It was difficult to find from the Hahn airport, although once found it will be easy to go back.
Friendly staff, and for once a hotel has figured out traveler's need more than one electrical outlet in their room. The rooms with balconies overlooking the Rhine are extrememely nice, and despite being at the center of town the hotel was quiet.
The quiet location No id request from the staff, we booked in without showing any identity at all.
Stayed in Room 10 overlooking the Rhine, with small balcony. Very large room, but small bathroom. Very clean and comfortable. Hotel is directly opposite the KD line stop. Did not eat in the hotel apart from breakfast, which consisted of smoked salmon, boiled eggs, salami, cold meats, cheeses, rolls, juices and cereals. The owner was a very pleasant man. Very convenient for train also. No.
Very big room with wonderful view on the Rhein Bit old furnitures in the room. Unpleasant smell in the stairwell, but fortunately not in the room.
The owner couldn't be more helpful. He seemed to take a personal interest in every guest. The situation of the Hotel is perfect with beautiful views over the Rhine. A balcony room in the summer would be perfect. Ideally situated for hiking.
There was a wonderful view of the Rhine and a castle from the balcony. Nice variety offered at breakfast. Friendly, helpful management. The KD cruise line docks directly across the street and the train station is a few minute walk. Great location!
Excellent location, spacious room with a pleasant view, very friendly and helpful proprietor. In-room mini-bar would be nice.
This hotel is located in a very good spot in the town. Right in front of the KD boat tour pier of the Rhein river. The cat castle is in a window view. The hotel manager is always asking if there is any problem in your stay.
Great location overlooking the Rhine right near the KD ferry pier. Really large room, well furnished, good place to stay in St Goar.
A warm welcome from the owner who spoke excellent english & offfered advice on where to visit,eat etc.Lovely spacious clean rooms.A plentiful breakfast with warm rolls, fresh fruit,cheeses,meats,cereals etc.A perfect location for touring the Rhine & Mosel regions & local hiking.Close to many shops & restaurants (should you choose to eat out) & next door to the attractive castle & grounds.
View of castle out room window. Staff amazingly polite, efficient and accomodating to our needs/wishes
Friendly management and staff
Excellent restaraunt, though it fills up fast on the weekends. Very clean and quaint rooms. Great breakfast and staff.
pleasant central location and setting (church and castle out the back window - and the outdoor beer garden). Excellent food for both dinner and breakfast
My room was very spacious with an excellent bathroom. The staff was very friendly and helpful. The evening meal in the hotel's restaurant was very tasteful and excellent value for money, breakfast was faultless.
Very helpfull staff. Food in restaurant was very good and staff had good local knowledge.
A little difficult to find in the dark .Excellent value for money, speaks excellent English, Clean surroundings and appetising food food at a excellent price. We will definately visit this place again. Very old & historic castle & buildings well worth a visit
lovely historic building, friendly, family run, excellent service, food and wine.
We found the Hotel to be utterly charming and enjoyable. It is conveniently located (although the town is so small the hotel could have been located just about anywhere.). Our room was a very cheerful yellow. Very comfortable and clean. There are a lot of stairs in this building. People with difficulty climbing or limited mobility would have a hard time here.
In my opinion, this hotel was in the best location in town. Our view was of the oldest building in the town. Bacharach is a very nice little town.
Wonderful hotel in a beautiful Rhein village. Overlooking the market square but not noisy at night, as the village is small and very quiet, and the hotel is not near the train line. Ask for Room 2 which has a lovely balcony overlooking the market square. A much nicer overnight stop than the tourist traps of nearby Bingen or Rudesheim.
Centro location in town and the room was very comfortable
The location of the facility and the rooms really were very nice. Since we were there during the end of the tourist season, the resturant was not open at convenient times. It was closed for dinner both evenings of our stay.
Charming as to a genuine German hotel, clean, great value, excellent location in beautiful Bacharach. We would return again and again!
All of the above listed items. Also, our room was a suite/apartment instead of the expected 1 room (double bed/cot). The staff was extremely helpful & pleasant and the town of Bacharach was enchanting!
Size of room & bathroom, cleanliness, great location in town. Quality of breakfast.
location and hospitality of the young owners. These days, in-room internet wi-fi is expected. At Am Markt, it not only was not free of charge, the charge of 8 Euros per hour is exorbitant. For this reason I would not recommend this hotel to others unless they had no need for internet access.
the location is good. 10 mins walk from the train station. It's also near the pier and tourist center. We can easily arrive the tourist attractions. The bathroom is too small.
The Hotel is situated on a nice location. We were there during Nature One ... there was no problem getting in at weird hours. Also , the hotel has got something to do with some Christian organisation , but don't let that scare you off in any way ... it's just a regular hotel and they won't make you do extra prayers for visiting Nature One :) It's a very basic hotel ... the double room we got were 2 seperate beds ... there's the Christian thing I was talking about in the comments :) ...