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Everything was quite worn but still in good shape inside the hotel. General feeling was that somebody has always taken care of the place. The backyard and the playground were not fully maintained. It was surprising and was not fully in line with the internet description of the hotel
staff was very approachable and professional nothing special
Nice room with a terrace, good breakfast and cosy restaurant It was quite cold in the room
gorgeous location and not far from some beautiful historic towns. We had just driven 5 hours from Paris where we paid more than double for a room a 1/3 of the size and unfriendly staff. Fantastic hotel and would definately go back, the rooms were spectacular. The garden areas around the hotel were gorgeous, just wish the weather would let us explore everything a bit more. wasn't a lot of choice for breakfast when we came down for it, but we were late arriving for it.
Excellent Food , Location, Comfort of Room
Lake, pool, and restaraunt were excellent No heat in cabin and very little hot water.
The accommodation rooms were spacious, well appointed and overall provided a feeling of luxury Views of the lake were limited, and there was a very long walk from the accommodation area to the restaurants and bar.
Excellent staff. Swimming pool. Prices of meals. Size of portion from a la carte menu. Check out time of 10:00.
Very good value for money, many sports/wellness activities, extensive kids program, good base to explore Eiffel region
We stayed Wed. & Thurs nights and the apartment we stayed in (#501) was absolutely excellent especially since we only paid 38 per night. It had a small kitchenette that was well equipped, two pretty comfortable sofa beds, a separate bedroom and a beautiful small bathroom equipped with hairdryer and sundries. The staff was extremely helpful, everyone spoke English and the pool was absolutely gorgeous (pool entry was included in the price- just remember to bring towels with you to the pool as there are none poolside). The apartment and Landhause are separated from the main hotel which is not a problem (you can use enclosed walkways to reach the hotel) but the road to reach the apartments and hotels needs to be widened. A large stretch of the road is wide enough for only one car with no way to pull over to let someone pass. There is a huge dropoff so I cannot imagine what it must be like when there is a large amount of people at the hotel.
Good facilities,great location..Stayed in cottages which are excellent value and relaxing..health spa was excellent and price very reasonable...Note 99% of guests use the facilities of health suite nude...email beforehand and they will send a list of activities for guests and kids activities..Good terrace restaurant. Good for a hotel to offer services as an extra benefit and notto charge extortionate prices for these services. Room had not been used for a while so there were cobwebs and spiders .The room was clean but needed a "spruce up" before arrival
De overdekte sportfaciliteiten: squash, tennis, groot zwembad, ... . Een tiental goed aangeduide wandelingen met start aan het hotel. Gehorige kamers, kamers van de appartementen liggen op 7 minuten wandelen verwijderd, waarbij je vier liften moet nemen, van het hotel (ontbijt en avondmaal). Kamer naast ons waren mensen met een blaffende hond dit vind ik echt ongehoord en ik zal in de toekomst zeker geen hotel meer nemen waar huisdieren toegelaten zijn. Hotel bomvol Belgen, tweede dag bij ontbijt geen broodjes meer. Geen mogelijkheid tot avondeten indien niet gereserveerd. Temperatuur rond zwembad en het zwembadwater onvoldoende. Na vorige positieve ervaringen met Dorint is dit een veel mindere ervaring. besluit: deed me bij ontbijt en avondmaal aan een Turkse all in denken ... niet echt positief dus.
The price is good. The pool is large and pretty. Our room was cool and kid friendly. Overall it was really excellent.
It is a great place for family bonding. There is enough to do for everyone - all age groups. The staff are friendly and accommodating. The champagne breakfast buffet is excellent. The international buffet in the evening has the right balance and amount of starters, main dishes and desserts. The hotel side is great for the convenience it offers but the apartments are perfect for a family particularly with little children.
The beds in the room were good. The kitchen smell hanging in all corridors was disgusting. Although the breakfast was OK, the replenishment of the food and drinks was bad. Everytime waiting for new food and drinks (or eating cold eggs laying on a plate for a long time).
Friendly staff. Clean and well serviced rooms. Well located and easy to find. Possibility to have dinner in hotel restaurant. Too soft pillows. Dining room rather hot (no AC).
The food was excellent and reasonably priced. The room was enormous and the staff very friendly. It was very cheap too for my family. Breakfast too was good. No curtains in the room and it was a bit noisy.
Food in restaurant was poor quality. Soups made of powder.
We had a large family room. It was the biggest room we have evr stayed in.
The Hotel is very clean with a newly fitted shower room, we like Bitburg as its centrally located for the Mosel ,Trier and Luxembourg,You are right in the midst of the High Street but with no noise as the Double Glazing is good, The Beer is the best in the world and the Breakfast was all you needed,I also recomend the Restaurant but book up as its very popular with the locals. I will be staying again.
Lovely hotel in a pleasant location; excellent breakfast and evening meal. The staff could have been a little more welcoming on arrival and in the evening restaurant, although the breakfast staff were first rate.
Motorcycle friendly- let us use their garage to store bikes overnight. Good central location for Bitburg, a beautiful German town. Hotel also a pub/restaurant so very convenient for these facilities.
Great location in a charming town.
Very friendly staff and good food
The hotel was in the middle of the centre between all the shops.The room and the bathroom were very clean,large and new renovated and the staff were very friendly.It was a very nice stay for a very good price.We would stay there again.
Great hotel, we had a private wing! Since we requested two non-smoking rooms we had in a different building two rooms with an own entrance. Really friendly personnel! The breakfast was superb; everything we requested was brought to the table. Good food and fresh as well. The hotel is in the centre town so you can choose to eat in the hotel or in a restaurant at the other site of the street, which is the main street of Bitburg. Which gives you a lot of opportunities! Hotel is clean and rooms are spacious.
Convenient location. Pleasant staff Extremely poor quality of Internet service. It did not work. Stairs are steep and had to negotiate when carrying your luggage up to room.
Very pleasant and helpful English-speaking personnel, spacious and comfortable room, good food, safe parking
friendliness of staff, unique atmosphere
Friendly welcome, good food and beer, ideal location for visiting Bitburg.
Nothing Having asked for a ground floor room when we booked in January, the only room available was on the second floor. No consideration was given to disabled guests. There was no restaurant available for us.
Excellent location, Friendly Staff and very good breakfasat selection
Nice welcome, clean room, at the backside of the hotel it was very quiet during the night
Staff was very friendly, room was very nice and comfortable. Great location to the shopping area.
Familiarity of the staff - Privacy - Close to the highway //
Good location in the heart of the village with some stores and restaurants. Small room with very small toilet, the shower cabin is ok. The internet connection is useless, it is so slow you can't even open a hotmail page although my connection to the WiFi modem was strong enough.
Well situated in a very nice little town, nice beds, big bathroom, friendly staff, nice breakfast, good german value-for-money-restaurant
It was clean, It was not difficult to find, It was advertized as quiet but it was very noisey, the traffic past our window started at 6 am,At breakfast the staff were busy coming past us continually with surplies, stocking up the shelves,door open, doors close, continually. It was like having breakfast in a store room . why couldn't the wait till 10 oclock when breakfast was over?
The room was clean and spacious. Breakfast was plentiful and staff very attentive. There was no shampoo in the room.
Everything. It was a wonderful stay. The staff was extremely helpful and the breakfast and accomadations were wonderful.
Good quality hotel which I have stayed at several times. Good location in the centre of Prum Nothing
We have stayed here on numerous occasions and it is an absolute pleasure. The hotel is spotlessly clean, fresh and welcoming. No rush or hassle. We will stay there again.
Used this hotel before and would use it again
A covenient stopover on the way from the UK to the Dolomites. The hotel is fairly near the motorway, it has good, simple accommodation, is in the centre of the town, which has many good restaurants. The staff were fabulously helpful- my wife got a red-eye and needed some drops on Sunday morning; they phoned around the local pharmacies and when they found that the one on duty was in a village 10kms away, they phoned one around the corner and persuaded him to open up for us. Not only was he extremely attentive to the problem, but he spoke perfect english and was happy to prescribe the right drugs to sort out the problem.
What did we like? The cafe outside the hotel. Not sure if it belongs to the hotel but the food, beer, and service were excellent. Our room was a bit basic, but I can't complain at the price.
The staff was very kind, they did their best to communicate in english. The food was great. The location of the hotel in the forest and the lake nearby is beautiful.
Good-sized and nicely appointed rooms, bakery on site, good food at good prices, nicely cooked trout from the hotel trout farm. Unfortunately, flies were a problem even inside the restaurant.
The area was the reason we chose the hotel. The lake and its beautiful surroundings were two minutes to the hotel, so we were satisfied.
Friendly and we felt at home
Friendly and relaxed atmosphere and a warm feel to the hotel very nice Nothing
Very professional hotelier. Had great suggestions for activities in area we could do within our timeframe. Was very familiar with area. Food was very good. Would've stayed longer if we had the time!
nice people, nice environment for walking, great views the shower is old-fashioned, but well functioning
We were disappointed.We were out of the season and were the only guests in the guest house .The room was comfortable with the kitchen but without telefone , no public telefone in the house , the internet is only in the main house and very expensive . The bed is very old with the holes in the sheet and dirty blanket under the cover. We stayed for 3 nights without towels change .The room needs repair.The breakfast was miserable as well.It was too expensive for what we have got .
nice appartment limited cooking equipment
beautiful house, great views, excellent location, quiet house and neighborhood, good food.
The owner is a very nice person, the atmosphere is cozy, and general impression is good.
country and location of the hotel food and payment (extra money for using credit card)
Friendly staff that were very helpful and made us welcome on arrive
Great room, vegetarian food, sauna and host. Fantastic hiking advice
Very good location, , cozy room, and excellent service. Dinner was also delicious.
Very good value for money. Restaurants within easy walking distance. The accommodation is very clean and tidy but the external stairwells are scuffy. Some people may not like the presence of school parties, however German children are very well behaved. The hot water taps have to be run for 15 min. before it gets warm.
Only the night noise created by youth & drinking sponsors
Easy to find. Accommodation adequate Bit far out of town. Noisy youngsters during the day - unsurprising but settled down at night.
Nice staff, nice place. Not in the vicinity of the city, but was no problem for me.
very friendly staff I wish they had been able to take credit cards for purchases in the restaurant
Excellent value for money
Free internet access. Evening meal was good value. Not expected. Expect to be paid cash and not keen to give receipt.
very nice hotel, good location and very nice staff. maybe the beds could be what longer in size
The breakfast Too remote
Nice and friendly hotel-staff. The rooms are large, comfortable and romantic decorated. Restaurant is good. Hotel is situated in a nice old village-centre in a quiet environment. Surely an hotel to go to for a week(end) of rest and relaxation A little bit annoying is the fact that the hotel has no lift. Therefore you (with luggage) have to cross a corridor and climb 3 stairs before you reach the 3rd floor.
the village in which it is located is charming!
the warm welcome and efficient staff the make your stay relaxing and enjoyable.... this being our second trip we had another excellent two day stay lovely food and super surroundings. no
Freindly host. Good price. Checkin an late night entry.
large and clean family-room, friendly staff, excellent cuisine
Very friendly owners Beautiful location Very peaceful I liked everything about it!
Good location in the village Owner has messed up booking and did not have our room for 3 available so we had to split up the family between 2 smaller rooms. They were apologetic, but it was a pity that this happened. Also a late arrival at 8:45 pm made dinner timing difficult and we waited some time for service. Breakfast was better.
Hotel owners were just wonderful and spoke English which was so helpful. Having drinks on the patio in the backyard was idyllic. Dinner was very good. (Included) breakfast buffet was good, including excellent coffee. The town of Dudeldorf is a very charming place -- we adored it. The town belltower is close to the hotel and the bells ring for a while every morning starting at 7 am. We didn't mind (we were getting up at 7 anyway), but it is good to be aware of this. There was some jet noise from the somewhat nearby air base, but it was not that bad (we enjoy plane spotting, so we did not mind at all). The hair dryers were low-powered.