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The service of the hotel staff, they make it true to solve a "problem" within 15 minutes.
Location for access to Brussels. Also the staff were very friendly and most helpful. On checking into our room we found a pair of dirty socks and a used shampoo bottle in the shower. The room itself was clean as was the ensuite, but the shower needed a little more attention.
No rooms with 2 separate beds. No Kleenex in the rooms, Only 1 towel per person. No washcloths. No shampoo.
Staff were helpful and room was very clean Lack of leisure facilities and the restaurant menu was limited
Quiet room during night, good breakfast Evening restaurant was closed, but snacks were offered.
Excellent staff performance. Polite and friendly.
This was conveniently located right off of the highway. They serve food (not *good* food, but food) and drinks 24 hours. The room seemed a little dirty, and the staff was inexcusably rude.
Good central location, easy to find and friendly, helpful staff Breakfast was incredibly dear - 13 euro each - for what was just a continental buffet. Was still tasty, but too expensive.
Location, this was very easy to find. No bacon at breakfast. rooms do not have bathrooms but shower pods.
This was exactly what I wanted: a convenient location, just off the motorway; the room was quiet and well-designed, perfectly comfortable, with a decent shower (not some tiny thing which you bump your elbows on). The staff spoke English and were very helpful; the bar was open, food perfectly adequate if not elaborate, check-out was fast and it was easy to get back on the motorway again. I will definitely stay there again.
The staff were very helpful and had a very good grasp of the English language. They made us all feel very welcome on arrival and were more than happy to help. The breakfast seemed very overpriced.
Exrtemely professional staff who offer a level of customer service in an unobtrusive manner. Underground car park is a bonus.
No doubts the best hotel in Aalst Breakfast is way too poor for 4 star hotel.Reminds a free meals for homeless.No toilet paper in room.Prepaid internet.Must be topped up each 18 hours.Poor choice English speaking chennels - only CNN and BBC.Do not open windows,use air conditioner.Mosquitos will annoy you all night if you keep windows open.The rest is fine
Pay for parking
Friendly staff and clean comfortable room with excellent breakfast buffet. No, really good and I am fussy!
The reception staff on arrival was very helpful, he gave us a map of the area and was very knowledgeable of the area. We visited the main centre and shopped during the afternoon. The room was very clean and well presented. During breakfast we could have asked if we would like more tea/coffee! We where given a small jug, but if would have been nice to have been asked if we would like more.
Cleanliness of the room
Cosy and clean rooms, quiet good breakfast. Nice restaurant and cuisine. Private parking too expensive.
Nice rooms at an affordable price Breakfast is very expensive at €19 per person
Very comfortable, excellent breakfast, helpful staff, clean, good shower.
more facilities for women in the room. I.E mirrors plugs etc for makeup and hair No mirrors or plugs in room for makeup and hair
Even if it is in the countryside, it is a little bit noisy: many trucks are passing close to it and you can hear easily from the room (mine was at the first floor).
Hotel was clean, modern and the room was a good size and bathroom facilities were excellent. Food at restaurant was good and staff were helpful.
The room was spacious, we could choose twin beds and the location was convenient. The breakfast staff and service was sub-par on the weekend.
Please write at least 15 words First of all location - totally ridiculous, far from everything except some cargo areas, even navigation system was confused. This is really basic hotel. Exercise room is just a normal room with rowing, bicycle machine and something else - even in my block we had better exercise room. My feeling was more like I'm staying in a motel and definitely not 3 star. It was clean but for the money I would expect more .In the room there was small electric kettle and some coffee.There is bar but not manned and you need to look for somebody to get a beer. I did not try restaurant except the breakfast - nice little buffet - nothing special but you can live with it. Staff at the reception desk very friendly and helpful, communicate in English - not the thing you'll take for granted in Belgium.
comfortable beds , nice shower position in middle of industrial estate
New and very clean hotel. Lots of parking and a good restaurant. The room needs a reading lamp as the fixed lighting is not bright enough for working. Also the wireless is weak if you have a room on the ends.
I really liked the functionality of the room Matrass a bit too soft
Staff were friendly. The fitness facility is extremely limited and not well thought-out. The location is on the edge of an industrial estate. Not within walking distance of other amenities.