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The hotel is vary new and has potential to become quite nice with its unique designer rooms Hotel was too new, still many 'teething problems', e.g., no iron board, no chair at desk, not enough light in bathroom, design of room was not very nice, no way to reach reception from the room, no room service, minibar not filled, still a lot of construction / decoration going on inside, etc.
New hotel set in good location within walking distance of the train station rooms are large clean and comfortable the Breakfast is expensive, but there are plenty of bakeries close by.
Good location in the centre of town. Very helpful and friendly staff when we arrived. Large room with good bathroom. Despite its central location only slight road noise gets through to the room so we had a good noght's sleep. Large and comfortable chairs in the room. Its a 'design' hotel which seems to mean that stuff looks good but is not always very practical: no shelf in the shower for soap, bedside lamps did not provide enough light to read by, 'open plan' wardrobe rather impractical, coffee machine difficult to operate (under the somewhat gloomy lighting). If you don't mind these kind of minor irritations then this hotel is fine
My room was a good size, comfortable and quite stylish with a nice bathroom, good shower, coffee machine and free in-room wi-fi.
the art all around, nevertheless the hotel is not at 100 % ready ;)
The room looked really cool, very spatious, the bed was heavenly and the bathroom was also very luxurious.
Difficult to say, Hotel just opened for a couple of weeks, the inside organization has still to find their way. But is ok to stay in a further visit to Eindhoven at the same hotel. Found kondom under the CR when enterred, got as an offer to change the room and a bottle of wine. Missing hotel infos at the room such as tel directories, city map etc., Clothes have to hang openly in the room and very hight-suitable for tall dutch people
Very different to standard chains, huge rooms, very artistic designs throughout hitel
Room was amazing, and so was all the staff. definately come back none
the decore was good. It was to cold and the heating in the rooms could not be turnred up even though i asked on three separate days, it was not finished and the advertized gym was not yet open.
people coming in the room early in the morning to check the minibar
The staff were friendly, hotel comfortable and was in a great location to see and do anything (shopping, nightlife etc.) would recomend to anyone to see the city City Tax. - Although small in value I Wasn't made aware before my visit that this would be applied to my bill.
Location is very convenient, room is large
It's a good hotel in general Very friendly staff The fitness center opening hours are weird
The Lovely feeling of welcome and rhe claeanliness flowers etc .
Clean, comfortable king-size bed
Room designe Water down in shawer
stay at the room, restaurant, bar and breakfast no.
Closeness to city. the bed was superior. 1. Couldn't get into restaurant for dinner Saturday night. 2. Jacuzzi seat in pool did not work. 3. Heating element did not work in room.4. Had a junior suite. Was next to public parking lot. From 1am till 4:30 am while bars let out loud Houligan behavior in parking lot. I complained to front desk, they could do nothing. very very disappointing
Staff was helpful with issues, location is great, breakfast was tasty and sufficient. Part of the hotel is not yet renovated, and those rooms are quite 'overused'. Do not expect to have a big spacious room when booking 'superior' room.
The king sized bed was very comfortable. The free breakfast buffet was delicious. We were on the side by the main road on a Saturday night. It was unbelievably noisy when the bars let out at around 4 am.
They had a good breakfast
The tasty food in delivered straight to the room was excellent! None smoking rooms throughout the hotel
Very central & close to the station, shops & entertainment Air conditioning did not work & public rooms smelled of smoke
Free wi-fi available in rooms at the first floor. If you live higher, you have to go with your notebook to the lobby. Room quite small, but very modern. Nice bathroom.
the breakfast was escellent, one of the best i have had i booked a double superior room, on check in thwy changed me to a superior single room with a single bed. this was very small and the mattress was very uncomfortable. also the walls were thin and you could hear guests arriving in the early hours
the staff were friendly and accommodating The room did not have any of the standard 4 star treatments, of conditioner, shampoo etc
The minibar was reasonably priced. The room service food was excellent and delivered very quickly. The windows do not open in the room. The minibar, although reasonably priced, did not have much of a selection.
Restaurant was good and serivce was very good No tea coffee making facilities in room
There was a big improvement on the evening meal in the dining room in relation to the last 5 years. My wife and I were woken at 1 am from noise in front of the reception door during the Saturday night and again after that.
Hotel staff were very friendly and the breakfast was lovely hotel is €40.00 in a taxi from the airport, you need to get the bus to eindhoven station from the airport and then number 171 or 172 or 7 bus from eindhoven station and go to motel eindhoven stop it's much cheaper that way. Also no tea/coffee facilities in the room
Design of the room (arrived at 23:00 and left at 7:00, so the trip was very short) Internet fees is too high, it should be included on the room rate
nice rooms, good breakfast included far from the cetnre, shuttle service to the airport only from 8.30, breakfast from 6.30 (if you need to go to the airport in the morning, quite problematic)
It was conveniently located for my purposes.
Friendly and helpful staff.
Free use of the Gym and swimming pool Room lighting could be a bit better
clean room far from the station
uitgebreid ontbijt dichtbij universiteit en centrum To use the wireless internet, you had to pay a lot.
It's 3 minutes away from Central Station. Breakfast was OK - however scrumbled eggs made of egg powder it's not something to be proud of. I stayed there for 3 nights, then I checked out. My flight was cancelled and I tried to come back to HI. Unfortunately, they treated me as regular customer and offered the same price as for all other new customers, not to mention that I am member of HI Priority Reward Club... Very dissapointing!
Location was great. Breakfast was excellent. Nice heated pool. Internet charges--- way overpriced!!!
Great relaxing bar and welcoming friendly staff Nothing
Room size. View from my room. Air conditioners definitely need replacement or repair; they are way too noisy.
The quality of the food and the service was excellent.
The room was comfortable and clean. The towels and pillows were fluffy and comfortable. The reception was friendly and welcoming.
Greatlocation, very spacious rooms and good way to work with two people in the room, also very central in eindhoven No sauna but its ok ill live
central for the city
The location just behind the central station and the fact that is great value for money
Only ther for 10 hours. Atye elsehwher Female receiptionist was multi tasking during check in, and forgot to pass on the message that I receive an early morrning call at 0600 hours.
location coffee machine in the room needed cleaning
We greatly enjoyed our first visit to Den Bosch
The food in the Brasserie was excellent and the service very good. There seemed to a problem with the internet service provided by the hotel which was partially solved on my first day but they were totally unable to provide the service on the second day.
Excellent staff, clean rooms, wonderful food, good gym and great location for discovering the city.
Its location is really perfect, in the middle of the City Center. The hotel is relatively (of not absolutely) expensive. About € 154,00 for one night, without breakfast.
Only stayed one night but it was conveniently close to everything. Room was comfortable and clean. Breakfast choices were good.
location of the hotel I asked for a non-smoking room an dreceived a smoking room. The hotel staff didn't do anything about that and didn't try to offer us anything in return. It was just our problem!
Your mickey mouse parking garage is way too small.
Location was very good. Breakfast was good. Staff was very helpful.
great parking, temperature management per room, calm, just big enough room, storage could be a little bigger
Polite efficient staff and very well positioned from airport. No
Very late arrival, but you would have thought it was mid afternoon, excellent reception staff.
It was very easy to find ( I used the Airport as a landmark ).
Quiet country-like location with easy access to major highways. Very convenient free auto parking. Very slow dining service.
Hotel was clean and well presented, staff were very nice. No - Hotel was excellent.
Perfect location, close to motorway and airport. Superior room is fairly spacy, with movable desk, sofa and set-up great for business traveller. Own restaurant and bar. Choice between room with bath or shower. Wire and wireless internet in room. Although decent meal is served in hotel restaurant there can be great improvements (vegetables overcooked, French frites too long in fluids). A modern business hotel should not charge for WiFi in the room (although 5 euro is not too bad). Minibar prices too high (EUR 3 for small beer or soda, EUR 3,50 for nuts).
in all honesty: the bed. the room was really nice. my meal (dinner) did not live up to the expectation
Very practical near Eindhoven Airport.
Friendly staff and convenient location Having the resturant open later would have been good, we were late back after busy day and although the bar food was OK a little more pampering may ahve ease the furrowed brow.
cleanliness of the room
The staff were exxtremely friendly. The rooms were very clean. Food was great. No.
The rooms were lovely and spacious, well provided and big with comfortable beds and looked bright!
Nice hotel. Close to the highway, but we didn't notice because of the sound isolation. A bit from the city centre though. Recommended.
Quiet, very pleasant staff, convenient for the town centre No
Excellent room with high speed Internet. Great buffets available in restaurant. Nothing
Service was very good..The food was exelent..
Excellent location convenient for motorway but quiet. look out over the lake whilst having breakfast. Nicely renovated reception/bar area. Nice size rooms, lovely bathrooms. Most staff excellent - friendly, efficient and helpful. One of the chefs very grumpy with no eye contact or suggestions as to what was available, just raised eyebrows and and an upward jerk of the head. Also one of the weekend breakfast waitresses very rude and clearly thought she was above doing the work ( any work ). The contrasting chef and waitresses on Monday morning altered our impression of the hotel. We were asked if we would like omlette, scrambled eggs ( with cheese and bacon, which was absolutely delicious! ) If this chef had been on duty all weekend the whole experience would have been far, far better.
Easily accessible, nice & clean rooms - exactly what you expect from such an international hotel chain.
Excellent services from staff, very impressed. Nice rooms and comfort. None
L great pool and bar
Really beautiful hotel. Triple room is too small for three people. No minibar.
Very good attention towards our daughter ( 7 years old ) .Meals were very good.
convenient location standard room was 'tired', in need of renovation. bed was soft, sagging. superior room used on previous visit was excellent.
Excellent place, and good relaxed atmosphere.. Internet facility, which is a very common feature was charged heavily.. secondly inconvenient for people not by their car..
Gym/pool did not open till 7.00am which is too late for 9.00am meeting starts.
Staff extremely kind & understanding, a place to relax and no one would bother you, unless you required help.A beautiful relaxing place. Did not realise that we needed to book the restaurant for the evening meal, and had to eat later than we would have like, although again not a problem.
Nothing very bad hotel Very bad hotel . The rooms are very far away from the reception at least 200 m .Your are lots in the corridor . You have to pay for a limited wifi . The breakfast is open only at 7 am . Don't go there!
Excellent location for local towns, villages, e3 Strand, a short ride by local buses or bike; short ride from Eindhoven - 3 bus routes available, all have a bus stop outside the hotel; beautiful hotel grounds and woodland can be explored on foot or bike hire from the hotel; great facilities: sauna, swimming pool, gym, sports amenities; bar and restaurant offer a rich range of food and drinks; rich continental breakfast is served every morning; room service on request; snack/drink vending machines can also be found along the corridors; staff are applaudingly multilingual, very helpful and informative; room and bathroom are clean and spacious; free boradband in hotel lounge; 24-hour reception; room check-out time can be changed to 5pm. No bad points; the location is not a disadvantage - the hotel is efficiently connected to Eindhoven by buses, the peaceful surroundings and nature are yours to enjoy; this is a business conference centre so you naturally have to expect business travellers and on occasions international sports teams - all is well organised, sports teams train in areas away from the hotel premises; remember that this is a 4-star hotel after all so if you're not happy with something don't wait to post a bad comment online - talk to the hotel staff and managers and they will sort out your worries professionally and efficiently.
hotel location room was very basic and area of room location felt like a hospital not a hotel.
Convenient for where I had to go The fact that breakfast was not include in the price
the staff were helpful and freindly - spoke really good English. Also, the facilities were what we needed - pool and sauna espcially was useful for our group.
Breakfast, friendly staff, clean hotel, swimming pool
The staff were extremely helpful (also with an off-question concerning a place where I could get classical music CDs in town), and I was impressed with the room decor. If back in Eindhoven, I will definitely stay at the PPM. The elevator is rather dingy, and does match the overall favourable hotel image.
Nice room, good size, good location - very central, Great breakfast.Friendly staff in reception and breakfast restaurant, easy check in, baby crib provided free of charge. Tea, coffee and kettle provided in room free of charge. Great Indian Restaurant accross the road. Room could have been a bit cleaner, a little dusty and no soap in the bath room (this was replaced the next day by house keeping.) No opening window in the room, There was a mini bar fridge but it was not stocked, there is an Albert Heijns supermarket close to the station so you can stock up on drinks and snacks. Limited room service menu.
Staff very friendly and helpful. Room very good value for money No
Friendliess of staff,location to city centre. Rooms need updating,Stench in lift
it was a disgrace that it was not made clear that we could not book into our room until 9pm
Clean, spacious room, friendly and helpful staff; what I expected of this group of hotels
Bathroom was nice; beds comfortable. Not too far from city centre. Smoking preference wasn't available.
Very Central, good atmosphere, friendly staff
I love their location! right in the Market area, and so close to shopping, nightlife and train station. Parking in the mall that's connected to the restaurant is super convenient, too. I love the restaurant! So beautiful and great food too! I love the buffet! great selection! I love my room! great size for the $$$. I woke up on Sunday (day before Queen's Day) at around 9am with a guy stringing up orange balloons right outside my 2nd floor window. Kind of startling.
Great Location (center of Eindhoven), very helpful staff. No minibar in the room. Everthing else was in order.
Good location in the city center, easy parking, quiet. Bars and restaurants nearby.
free internet noisy environment, old furniture, problems with tv reception, no minibar,small breakfast choice
The room was a good size and staff were helpful and friendly. There isn't good noise insulation between rooms on the same floor, so the first two nights were fine, the last night not. And the lighting in the rooms is very dim. Even after swapping lamps round, it was difficult to read comfortably..
Excellent location, clean room
Staff was extremely friendly. Also, free Internet connections were available from the rooms.
Everything was ok- modern, comfortable, excellent location
Good hotel with an excellent location and within the budget
The Mercure Hotel is very clean and quiet despite of its position on the highway
Staff very friendly, food in restaurant very good. Location is poor, next to motorway and no local facilities. TV not great, in room "on demand" not working, all Dutch channels. No tea/coffee in room.
Central location without being in centre of town. Smoking allowed although we made little use of it.
Friendly, helpfull staff, excellent food, free internet access None
Location Room furniture. The bed was hard and the pillows inadequate.
Good helpful friendly staff, nice clean rooms, i'd stay there again.. The location was quite a way from the town centre and next to a very busy motorway. However the rooms were quiet, and there was a regular bus service from nearby to the town centre.
Friendliness of staff, good quality of food, accessibility Just a little noise from the motorway during the day, but not too bad.
Location was very convenient for our purpose in the area; hotel staff was friendly; breakfast was good. 1. bed was quite small for two persons 2. inflexible
Very friendly and helpfull staff, clean room and most of all: bikes to use for free!! Brand new & comfy bikes that help you explore the area and get to city centre within 15 minutes. Fantastic idea !!! The look 'n feel of the interior of the hotel is somewhat old. We noted a more then a few signs of deterioration. Loose paint scraps & scratches doors, bed covers that have been worn off. Mould stains in the shower cabin (linings). In general, the hotel needs a some doing up to keep up with the standard of 4 stars. Didn't like the tremendous amount littering caused by neighbouring McDonnalds visitors, it makes the area much more unpleasant that it should.
The staff were helpful and attentive to my needs. Absence of cofee making facilities in room
The hotelstaff was incredibly helpful. Great location in the middle of the city centre. Inhouse parking, eventhough in the middle of the city centre! If anything... they did not have scrambled eggs for breakfast.
The room was a very good size and the was a good variety at breakfast. The access to parking wasn't easy
the bed even though it is all twin beds the bed was so comfortable we had a large room but our friends got small rooms which would not be suitable for 2 people over all would stay there again breakfast wish hotels would do more than Continent and a nice egg or bacon would be lovely.
The position down town Due to trafic restriction it is difficult to reach the hotel by car and there is no parking but in the garage of the hotel
We found the hotel clean and comfortable and we loved the breakfast which was included
Very good value for money, friendly helpful staff, brilliant location
Great, central location. Facilities were clean. Inability to help support reasonable service requests.
Excellent location in the centre of town. While the hotel is fully non-smoking, some people of the staff were smoking in the lounge/bar on one (only one) of the nights.
The friendly staff at reception; good location if you like to be in the heart of this pretty city The whole hotel breathes an air of dated-ness; the breakfast is stock standard and very boring; no fresh fruit for example.
The friendlyness of the people, the quality of the food. The cleanes of the hotel The didn't ,ake the bed proprely
Modern hotel with lots of secure parking. Very nice, spacious bedroom. Luxurious bathroom with seperate shower and bath. Convenient bicycle hire (modern bicycles, but only one size). Good value restaurant with excellent Dutch food. Unfortunately, the restaurant (and the kitchen) is seriously understaffed, with very young and inexperienced waiters and waitesses. Nobody seems to be in charge and it took more than an hour to get attention, order and receive starters (on two consecutive evenings).
Bed was ok, room was decent I totally dont agree with the reviews I read here about this hotel. It is a very old/fashioned hotel, with too little staff. We arrived at 23h and the bar was closed and there was nowhere you could get a drink. Our room was in another building really far from reception and you had to walk through outside and it was raining so i found it ridiculous. One of the waitresses was rude during breakfast, althought the other women were polite. They tried to redecorate the rooms but you can see it was not done by a professional, although it looks neat and clean, it´s not beautiful, and the bathroom is also not pretty although reasonably sized.
We stayed for 3 nights, and on all 3 nights we had disturbed sleep, 2 nights due to drunk guests shouting and slamming doors, and 1 night due to a domestic argument.
Staff Very Friendly and helpful Fod Excellent Have stayed at the hotel five times now. The decor is the same as it was in the beginning carpet in corridors are begining to look tired and worn needs an uplift
Good reception service & breakfast I have stayed a few times at the Vught Hotel. I think the bedrooms & breakfast rooms need to be upgraded.
Very enjoyable stay, very friendly staff and atmosphere would stay here again. No kettle in room is the only down point.
Nice hotel internally Externally it is kind of shaggy/old
Hello, my biggest complaint is the fact that internet (we are in 2010!!!) has to cost Euro 15 per day and is not even wireless in the rooms. I don't like the fact that you need to pay breakfast Euro 15 and internet apart. The rest is ok. Hello, my biggest complaint is the fact that internet (we are in 2010!!!) has to cost Euro 15 per day and is not even wireless in the rooms. I don't like the fact that you need to pay breakfast Euro 15 and internet apart. The rest is ok.
everything was perfect very busy place..thats all
It was only for 1 night, but the room was nice and clean. Breakfast was ok.
Good sized, clean rooms with comfortable beds. Very friendly, helpful staff, particularly in the restaurant. The breakfast is excellent, with a good selection and offers particularly good value.
yes!! dated 6.03.2010 on Saturday left at room 229 on the table ring, we went out, came to us as a cleaner and we remember about the staff not find! very strange! I do not trust in the hotel a! cleaner can remember where §?????
easy and quick very old
new refit [ room dinning and reception] smoking in the bar
Large room ("superior room" in separate building), parking in front of the room. Old (both room and furniture need renovation), smelly, dark. Does not meet expectations: "superior room" should be fully equipped (no cooker/coffe maker / soap from dispensers, etc)
Only a rude member of staff on checkout. All other things were very good
The breakfast is good. Rooms are outdated and need to be refurbished.
The frendliness of the staff The food was awful and the hotel was extremley noisey
very nearby the highway, good restaurant breakfast not included in the hotelprice; i had a luxery room, which was very nearby the parking place, so I heard the whole time people walking and talking and cars driving next to my room. The last time I had a standard room, which was much better than this 'luxery' room. So the next time I will book the standard room. The only difference is the mini bar, which is empty.
Friendliness of personnel and location The hotel is not very good (seems like a bit old and in need of some rennovation)
Restaurant staff humorous and attentive. Staff all spoke very good English making it a very comfortable environment for myself and my colleague who speak no Dutch.
excellent , close to bus and train station and in centre of eindhoven.
excellent value.perfect location.
The hotel is convenient for the city and only a short walk from the rail and bus stations. Staff were very pleasant and efficient. My room, 113, was a bit noisy (extractor fan?) and did not have a window to the outside, only onto the atrium.
Excellent central location, right in the main square.
Location - in a square in the center of Eidhoven.
perfect location for going out at night the rooms in the back are pretty noisy, thin walls
In the city centre