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great location & surroundings, good WLAN, friendly & helpful staff disastrous beds, too soft, too old, all rooms with twin bed arrangement that move apart :(( . breakfast buffet does match 4star standards: no fruits, powder eggs :(, little variation, noisy cantine-like atmosphere in breakfast room.
Quiet, peaceful location but only a short walk (15 minutes) to a nice village with lots of restaurants, shops etc.
Comfortable rooms, very friendly and helpful staff. One of our two rooms had a strong odor of rubber. It may have been the carpet pad. It was not too unpleasant but it was noticeable, especially upon walking into the room.
A warm reception from the staff, very friendly helpful cleaning staff, well organised, all in all very good.
good bed, friendly staff, nice location I expected more value for money for a designroom. Last time the room in a Blooming arrangement was according my expectations but for the price of a designroom I expected a little more!!!! Rather basic. Little detail: in shower no place to place your soap etc.
Nice location, specifically for training. A few small issues with the quality of service and attention to detail - I would have expected better from a 4 star hotel.
nice clean and design hotel no airco on the room, but somkind of airvent.
Nice location...would be nice for longer stay in warmer weather. Groovy decor...something different! We booked loft rooms but they were given away becuase we checked in late...although we called to say we would be late...and no price reduction!!
Great location. Very comfortable beds. Bad service at breakfast. Airconditioner in the room did not work. Not enough towels in the room and had to ask several times before we received two more. Public areas were not very nice (lobby, hallways, elevators, etc.). Overall customer service poor.
location, rooms, the workshop we did whilst there - bubbles and sushi the pressure to place orders for meals, service of the conference support staff (whilst trying replacing the projector speaking on the phone and to each other whilst our meeting was already in progress)
It was a close distance from the station and to the town, a perfect location, although it was on a main road, but this was not a problem as i was at the back of the hotel
cleansiness of the room and bathroom, location it was freezing cold in the room, even after having switched the heating on for several hours. The reception informed me that this is because all of their hotel guests like their rooms freezing cold...
It is a very clean, comfortable hotel with a friendly and efficient staff.
Size of room, and location
Everything was perfect.
Good location, can walk to downtown Alkmaar, parking on site, very freindly staff.
Friendly staff, very close to citycentre, nice breakfast. Room was very hot, even at night.
Staffs are professional, friendly and helpful. Tall ceiling of the hotel room - I like it.
Excellent value for the money, good for business. Huge corner room, real soap, many room comforts. a defect mentioned is lack of restaurant - but a wide, wide selection of excellent ones available starting 200m away at the historic city center. Free wireless only in the lobby, in rooms very expensive.
Breakfast and bar in the evening
The rooms were comfortable and of good size, and the staff were good. The choice of food for breakfast was very good and well presented. The Hotel was at a good location being just off the motorway and within reasonable walking distance of the town. Parking was ample and free.
i was happy to find an iron+board in my room as well as a cofeemachine. the staff at the restaurant was kind. i thought the dinner menu rather poor, i reserved for the dinner offer together with my room reservation.
Proximity to Cheese market and City center
The service at the chinese restaurant.
We had a room for tree persons,the room was very convenient and roomy.Breakfast was excellent with a large assortment. none
Very convenienty for az football stadium No swimming pool
the hotel was very clean we took tripel room and it was very big and comfortable the staff was very nice. the only thing that was problematic is the hot-there is no aircondision.
General no problem There was no possibility to make some tea at the room, nor there was a fridge
the room was very clean the breakfast was poor and not very good; the restaurant is to small and there is no place where you can sit and have a drink. we did'nt know it is a " Zorghotel ".
Fantastic reclining bed's with large clean room's. It is a very quiet hotel with most guests being 50+ years of age. Location is slightly out of centre.
car park is "public" and our car was broken into at 1.30 a.am. Hotel security almost caught thief who made off on bicycle! Later help was 1st class good facilities and comfortable rooms
good size room no
Absolutely Everything Perhaps some relaxing comfy chairs in the lounge bar area.
Good breakfast dangerous narrow stairs to upstairs suites
location/ and we got a larger room with spa as welcome.
It is a small hotel with "dépendances" opposite the main building, it doesn't look like a hotel but more as a city mansion. excellent location near the centre (5 min walking) and quite easy parking the room we booked was extremely small, e.g. the door opened against the bed, no space for luggage, very small bathroom. We got another, somewhat bigger room were one had to sit on the bed if the other one would walk around the bed. It was under the roof during a warm week and at night temperatures stayed high (small window, no airco)
A warm and cozy hotel. Very freindly staff. Close to center of the village.
The breakfast We had the weirdest room.large suite (?) with the most enormous shower in the middle of the room.not the best for a family!
Friendly staff, clean room, ok breakfast, good location Small room, noisy (thin walls)
Good hotel and excellent breakfast! Breakfast included in the roomrate, which was very reasonable for the location and the ambiance. Bergen is a very nice village and the surrounding countryside beautiful. Only a couple of miles from the beach. We are not impressed with the bathroom. Very small, but to be fair, very clean and adequate.
Atmosphere, breakfast was included, staff was really friendly no
Good friendly service. Excellent breakfast buffet. Ample free parking
Rooms well equipped with plenty of room. Lots of attention to decor - if a little camp. Considering they have spent good money on the decor etc, the towels were a bit mean.
free wifi, nice bar and restaurant on main floor, close to everything, free breakfast not really - great value for money. If anything my room was on the street and a bit noisy
friendly service. Nice room parking space
Spacious room with extended bathroom facilities no hotel parking but reasonable public parking close to hotel
LOcation of hotel was wonderful, close to everything. We walked and rented bikes to go places and the train was very close too. The hotel was actually on the wonderful city walking tour. Yes, our room faced the street....terrible sleeping, we were there from Thurs to Monday and the only night we really got any sleep was Sunday night. The street is narrow and all the bar/street noise travelled right up to our room. It was too hot to close the window so ... it was bad. I would ask for an off-street room next time, if I had known.
attention to detail none
The Hotels location; 10 minute walk from railway station and 2 minutes from centre of town
Very friendly and helpful staff, lovely rooms, excellent location. We loved the fact the (very good) breakfast was served at the table - it makes a real difference these days. We wíll definitely go back.
Location, ease of parking, un-intrusive staff......
Breakfast far below average, room to small for price, bath room only soap etc for one person, bad organisation (wrong room number, room not clean on arrival)
Excellent location, very quiet. Room very nicely furnished, with modern shower room. No hooks or shelves in the shower room to hang towels or store items.
The friendliness of the staff. The quality and good value of the food. Lack of on-site car parking. Room facilities a bit basic.
friendly service, supportive, cosy atmosphere 3-Bed room with toilet/shower open to the room, no bathroom-door. More style for a youth hostel.
Bed was made of memory foam and amazingly comfy. Cereal and dark bread very nice at breakfast. Room very sparsely furnished and basic. Paying in advance made me feel that I was not trusted. Pqrking axkward. Price quite expensive for standard of room, but Holland is dear generally.
Very good location, only a few meters away from the bus stops/railway station. Good breakfast, included in the price.
very close to train station and near to the city center, breakfast was very good, staff was nice and helpful, bathroom was large and useable
Parking is a problem, overnight parking has to be in the station car park. The room we stayed was accessed from reception (which is the bar area) via the street, the room although clean was very basic
location poor breakfast
Friendly staff. Good location
Staff friendly, helpful. Good breakfast. Room clean with large with comfy chairs.
We now the city of Alkmaar, Holland and this hotel is just accross the railroad station and all busses with connections to many parts of the north of Holland. Also Alkmaar is an old city and easy to walk about and of course their famous Friday cheesemarket during summertime is interesting to visitors. No, we liked it. People have to realize this "hotel" is actually a number of small homes transformed into rooms for visitors. Good breakfast and also dinners.
near the coast we asked for a non smoking room in our reservations. However, when we arrived they only had smoking rooms.
breakfast I have to pay the parking even it is inside the hotel
We had a large room, it's situated in a nice environment, everything looked fine and clean. Breakfastbuffet was okay as well. The staff was very kind and helpfull.
vriendelijk personeel, plezierige sfeer, comfortabele kamer kamer is donker door bruine bekleding cq kastenwand zodat inhoud kast slecht te zien is vegetarische maaltijd niet volwaardig en staat niet omschreven op de kaart
Reasonable family room. Pretty good food. Generally value for money Not much atmosfere. Value for money, but nothing special
Excellent restaurant, nice decoration, very kind staff Room was kind of dark (ground floor), bedding needs to be changed
Very large room at standard price. Lovely atmosphere. Staff were great. In general the experience was somewhat above expectation. Would say 4 star plus.
location, swimming pool Hotel staff was not sued to make an invoice for a company (VAT number); the remarks made during the reservation where not read by the staff; fridge was not working - nothing was done about this. Hairdrayer same thing. Family rooms are old fashined
Restaurant is very good, staff is friendly and helpful, rooms are nice, location excellent. Door in room made ours quite noisy (first night noisy guests in adjacent room). Sauna and swimmingpool not very inviting. No bathrope and slippers in room (usually they are free in 4 star hotels, but in this hotel they could be rented for 11 euro per stay)
Breakfast was chaotic. Very busy and no staff
Room confort Breakfast is not very varied, food is provided in very small quantities and is missing rapidly. Some efforts are recommended to improve breakfast quality.
staff were very friendly and helpfull the taxi service we used doubled from the day we arrived which was not the hotels fault
Friendly staff and comfortable rooms in a great setting with countryside views within easy reach of Amsterdam as well as seaside resorts such as Zandvoort and Egmond-en-Zee. There were only a couple of English speaking TV channels, but I didn't go there to watch TV, so it wasn't that important.
Very convenient for the beaches and town of Alkmaar. Pleasant surroundings The breakfast buffet looked disappointing for the price so we chose not to have it
Very good location and friendly staff. Very convenient to have bicycles for rent on premises. Restaurant was quite good for evening meals. Would have appreciated brewed coffee instead of from a machine for Breakfast. Breakfast offerings were depleted by large tour groups on one morning. And too many items prepackaged in plastic. Gave a less personal feeling. Was charged 12.50 euro for a lunch packet which simply had the same items offered for breakfast.
Easy to find, vast parking, large room, large bed, free WiFi at the restaurant & lobby. Poor TV channel offer, Charges on WiFI from the room.
good place for travel by car in this zone
Friendly personnel. Nice Bar & Restaurant. Ample parking Dinner service slightly slow
Friendly and helpful staff Bedroom carpet required cleaning, possibly stained by coffee/juice otherwise the room was well cleaned every day.
Quiet location, vast parking, large room, free WiFi at the reception and bar, large bed, good rate sometimes, easy to find, excellent restaurant (good value 3-course dinner). WiFi in room with charges, but cheap (€5 for 24h), location noisy at the last stay, due to construction works on the back of the hotel, street on the back noisy in the morning (garbage trucks backuping).
Reception and evening service staff were very helpful. Good size room. Upper restaurant had excellent service and food. Slight smell of the "drains" in the bathroom.
The location is just opposite supermarket, easy for me to buy something that I need during my stay there. None
The location is in the centre of Bergen. Brilliant for walking and cycling holidays. Very close to the beach! Bergen is a very lively and lovely village!!!
Cleanliness of the room, hotel location
Well run hotel, pleasant staff, room clean and up to date, spacious. Excellent central location. Recommended for couples, unsuitable for children as location lacks entertainment facilities. All people booking this hotel must be warned about the strict enforcement of parking in Bergen. Permits are available at the hotel. Do not leave the car unattended while getting the permit. Buy a ticket or have a member of your party stay with the car or you will get a ticket!
Rooms, comfort and location. Nothing.
nice, comfortable room, nice tv screen, good breakfast; right in the center of town
All is nice (vast parking, nice restaurant, competitive price, WiFi, good breakfast). Location outside of main places (need a car), noisy in the morning of week days due to close industrial area (trucks).
Friendly staff, nice rooms, parking facilities check in limited to the time period from 3 pm to 9 pm; no mini bar; I was lucky enough to check in at 12.30.
Why arent more hotels like this? Loved the spacious rooms,enormous bathroom with twin sinks & walk in shower. Very easy to check in with creditcard and no need to checkout. Helpful girl on desk us showed us to our room and made sure numbercode was all ok. Breakfast was so good we ate in restaurant in evening.What a treat-great food, excellent staff,lovely atmosphere with open kitchen,all at an affordable price. ok so location isnt the best but very convenient for trips into Alkmaar,coast,even islands.
Location easy to find, vast parking, clean large room nicely decorated, all included package (WiFI, breakfast), quiet place.
Nice room, quite quiet location, vast parking, good restaurant, competitive room pricing, with breakfast and WiFi included, warm welcome. Place alittle noisy in the orning due to closeness of industrial area (truck engine rumbling).
We received a very warm welcome at this hotel. Our rooms were quite small but clean and comfortable with good modern ensuite facilities. The hotel is in a quiet area of a busy little town, with a quiet garden where you can sit and have a drink in the evening. The breakfast was excellent with plenty of choice. We found it conveniently near to the LF1 cycle route for cycle touring. A very reasonable price for the facilities on offer.
Friendly, Very clean, comfortable beds, excellent shower and hot water supply, excellent buffet breakfast. Tv Dutch and German in rooms. None
For a short tripit was excellent. Staff was very helpful and provided direction for the local tourist attractions.
Everything was excellent with a friendly atmosphere, good food, comfy, clean room and lovely quiet setting. Wilma does her utmost to ensure that you have a relaxing break. Top marks!!
Een lief hotel met heel aardige eigenaresse met haar zoon. Goed bed. Prima ontbijt. Loopafstand naar centrum
Quiet area, quiet hotel and good basic facilities. Car parking could be difficult, bathroom a bit small. Beds a little soft.
Very friendly, welcoming and accommodating.
Een zeer hartelijk welkom bij aankomst, na een lange fietstocht. Een heerlijk ontbijt en een vriendelijke gastvrouw die aandacht aan haar gasten schonk.
Position in town No
Friendly staff and good location with atmospheric restaurant-typically Dutch. Would have liked better pillows and duvets
Very friendly staff, good service, good food in the restaurant. Nice large rooms, excellent shower. Very close to lots of walking opportunities and not too far from the see, which we like as well.
Nice well equipped little cabins. Calm area. Relaxing. Very friendly hostess. The cabins are located in the hostess' backyard. They run a agriculture farm, and the cabins are in the field on a nice piece of grass land. The shower drain was not working very good. In short time I was standing in several cm's of water. So a long shower was not possible. Also the floor of the shower was very cold, too cold. Somehow the heating didn't work in the toilet/shower area. In the general living and sleeping space the heating seemed to work ok. Simple things that can be fixed.
It is near by the city centre. The beds are good. Room a bit too small, nice breakfast.
The location was great and was looked after by staff for any personal needs. The room smelled a little musty when you first entered.
The friendly atmosphere and the breakfast
reasonable breakfast situation: too much noise; the hotel was situated in a so called quiety street
The new decoration N/A
Friendliness of staff and the location, which is beautiful. The hotel is an old house that has been converted. The stairs are very steep and quite tricky . If you are staying, ensure it is on the top floor, because the noise from creaking wooden floorboards above is significant and will wake you up.
very kind and pleasant staff in this time of year the seagulls and jackdaws start making an awful lot of noise very early
The place has great character. It is connected to a really nice eetcafe across the street. The price was very good and included a very nice breakfast. It is right on the edge of town, so you are close to many restaurants and shops. Access to the woods and dunes is an 8 minute walk and the beach is only an 8-10 minute drive. There is also a cozy area with a fireplace and lots of couches, on days you want to relax. The parking is an added cost at 7.50 euro a day. We brought our dog and the room exited directly outside, which worked well for him. The room was small and the beds quite narrow. But, for the price, it was a good value for money.
Location, hospitality No
Been situated in Bergen and the accessibility to surrounding countryside as well as a 40 minute drive to Amsterdam.Breakfast was good. We would use it again should we travel in the area. On arrival reception could have been better. Aircon or fan in rooms would be a big plus.
Helpful receptionist\free internet Wet shower room with inadequate shelves
The place outside Alkmaar. quiet. Another pillow. and something else to take over me in the night.
very clean, effiecient service No kettle and drinks in room.
good location for touring this part of Holland, within walking distance of old Bergen restaurants
The breakfast buffet was excellent. Staff was helpful and friendly. We were able to switch to a different room at the back of the hotel away from the noisy road on the second night. Secure place for bicycles. Room on the first night was hot (not even a fan) and faced a busy road. The traffic noise was loud with windows open and it was too hot when the windows were closed. It was further from the town center (Bergen) than we expected but it was a reasonable walk.
Personal touch and unusual decorations. Politeness abd friendliness of staff.
Comfortable room. Friendly and helpful staff. Very quick reply to email question about my booking.
We liked thew friendliness of the staff and we thought that the breakfast provision was top class. The english language formatted information could be better for english speaking guests.
The Hotel was well located on the edge of the town within about 15 min walk of the centre. Quiet location. Facilities were basic but comfortable. Beds were very low to ground. Car parking could be difficult in the road outside.
Good price and very good breafast There was no hair-dryer in the bathroom and the hotel a little far from the city centre.
Very friendly staff and clean rooms.
Very nice and large room, nice staff. The bathroom was in common with the other two appartments.
I would go back to Alkmaar just to stay at this family hotel again. It was so nice and comfortable, that we did not want to leave to do sight seeing. It is in the middle of the shopping district and very close to the cheese market, so you can easily pop back to use your own bathroom facilities rather than public ones.
The Hotel isin a very suprizing location, the room is very comfortable and clean, 5 minuts from the center and we loved it. The only remark is that you shuold mantion in the web site that during the day to come to the adress of the book store.
Use of kitchen was great. Nice spacious rooms, good location, fair price. Friendly owners. The bathroom is shared, and the door to access it is in the dining area. You have little privacy using the bathroom if people are eating. It is a bit of a poor layout. Noisey rooms - church bells, thin walls, noisey soda machine in hall.
The area was very clean with towels, dishes, TV, movies. A great place to stay with everything you need.
The location of the hotel is excellent as it is right in the centre of town and very close to all the shops and nightlife. The rooms were very big, clean and comfortable.
We liked the large space, especially for two families with small children we had fun. The interior is modern and luxury decorated. We could make use of the kitchen. The third appartment was not occupied so we had the whole place for ourselves. The owner is very helpful. The views from the hotel are on the roof in between the shops in the walking area. The breakfast was very basic, but there is a good bakery next to the hotel.
It was great to be able to cook for ourselves after 2 weeks of dining out and do some much needed laundry. The location was great and the appartment is huge and very well appointed. I wish we had known that we had to go through the shop on the other side of the building to check-in or call the person. Since we couldn't read the sign that was probably saying to do so, and the booking didn't mention anything about it, we saw a phone number and my husband had to track a pay phone all over town to be able to check-in. I would suggest that booking.com mention that point in their hotel description or the booking voucher.
location to the shops seagulls and church bells keeping me awake.