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Kindly staff Very expensive wlan
Location is not good. The hotel is old and ugly. They lack personal. The restaurant is not open when you need it. The hotel does not deserve 4 stars.
It was a very nice hotel for an extremely reasonable price, I'm assuming it was because a buisness hotel and we were there on a Saturday. It was in a rather remote location
Standard comfortable rooms. Reception was very welcoming and accessability of the parking. THe price of the hotel is too high for what it offered. It seems that in Germany there are no rpoper double beds. Doublebeds are twinbeds next to each other. So was the case with this hotel.
Good for its price.
Clean, nice staff, near the autobahn, excellent breakfast, ideal for travellers
Easy to access to the hotel from express way by car, parking, quiet, and good for the money. distance from the city center.
Everything was smooth
The room was very nice - we got a bigger room when the saw we were 2 adults and 3 kids. The food in the restaurant was very good and the breakfast was just superb. we´ll be back if it fits our traviling plans.
wifi at 17 euro per 24 hours
A beautiful historical building in an excellent location. The desk staff was unsure about my reservation and requested a "voucher" which I did not have because I booked the hotel online. More detail to cleanliness would have been helpful. The bathroom smelled a little - but perhaps it was because of the rain and high Danube levels.
Good location. Larger than average room. Excellent Italian restaurant in grounds of hotel but not open on Sunday. No air-conditioning. Very noisy side street next to room. lack of coffee shop.
The breakfast is excellent and the rooms are very big and well equipped The room key is old style, with a very big and heavy keyring. I guess it's time to change to card style keys.
Friendly staff; large rooms. No air-conditioning. Rather hard beds.
5 Star facade... 1 Star hotel Ensure that there are no parties until 3 am keeping the guests from getting a gaood nights sleep
Excellent poition for visiting this most interesting city. A lovely breakfast was provided each morning and there was a good choice.
The noise at night made sleep impossible. Overall the breakfast buffet was barely satisfactory the coffe was the worst I've ever been served.
Location of the hotel is perfect especially if you travel by train. Everything is very charming, starting from the main lobby and reception, including the room. Breakfast is also very good. I would like to stay there again!
Fine arrangement of the hotel, cozy hotel Not good cleaning of room
friendly personal not good clean of the room
smaller city - ease of getting around - conveniet better quality eating houses a little too far away
Size of the room - quality of breakfast buffet - location After many years of use the carpet in the room looked used and not quite of optimal cleanlyness
The hotel is nicely situated on the Danube in the heart of Regensburg with beautiful views of the river and old town. It's a short walk from restaurants and bars. The staff are incredibly friendly and rooms are spacious and have all the facilities you would expect including free Wireless Internet. The wellness area is tiny and rooms can get very warm due to the lack of air conditioning.
Excellent view of the old city from the terraces of the Hotel, variety of food (breakfast)
The views from our room no, everything was excellent from start to finish
clean, cozy and perfect location
Welcoming Hotel staff, excellent hotel location in Regensburg, providing pretty good value for money We had the room upgraded as we wanted to have a room located away from the lift & service areas, as I have a 4 year old child (cost us an additional 13 EU), even though I requested this 5 days before our arrival via mail. However, I am surprised that this upgraded room and the normal level rooms do not include free tea or coffee making facilities !! Also, not too impressed with the TV service, only one channel of 24 programs in English language (even Eurosport was broadcast in German language). these 2 points disappointed me with regards to value for money !!
Walking distance to old city
Location, helpful reception staff, intriguing conversion of previous industrial building Finding it is difficult by road. Breakfast service was rushed, hectic and impersonal due to demand
Great location, good restaurant, good staff
Our Danube view Room was huge. The location was wonderful, great view of the cathedral and the city, especially brilliant at night. This hotel caters particularly for business clients during the week. At the weekend there appeared to be busloads of tourists.
Excellent parking; clean modern building and helpful staff. Free bicycles avallable The room was not available at the appointed time and we had to wait for about an hour.
This hotel has a stunning modern atrium design that makes the entire atmosphere seem light and welcoming. The rooms are beautifully decorated and, for travelers wishing for a soak in a hot bubble bath, the bathtubs are exquisite! The hotel restaurant offers fantastic dinner options and breakfast is quite nice. If you'd rather dine elsewhere, the Pizzaria down the street is a few minute's walk away.
The restaurant is absolutely fabulous!!! We had great food, great service and the price was reasonable. Breakfast is also very nicely done.
Room was a good size with an excellent bathroom and shower Too near to a main road junction. The traffic noise on the front and lft side of the hotel could be heard with the window shut
Only I want to try a new hotel.
very modern architecture and and pleasant equipment, good kitchen
verynice new hotel, great breakfast little bit out of the city
The staff was outstanding!! Very courteous, even though we didn't speak any German. The rooms as well as the hotel were maintained in a meticulous fashion. Value for my dollar,or Euro, was exceptional. I travel for business, more than 200 days per year and the establishment ranks in my top 5 best hotels. I would definitely recommend this hotel to anyone. I will be going back to the same area again in the next few weeks and I will be staying at the Best Western Premeire Regensburg for that stay, which will be for more than four weeks. The only negative point I could bring up is there were no laundry facilities, though I doubt this hotel was intended to accomodate extended stay patrons.
Great staff, perfect English, the evening meal in the restaurant was very good. As the car park is under reconstruction they let me park my motorcycle in the front of the Hotel! Nothing, everything was great.
Nice new facility with large modern rooms. Wireless internet. Excellent breakfast and a nice nearby Italian restaurant.
The personnel was very friendly and helpful The bathroom is too small and not really a 4*
The friendly, helpful and efficient staff coupled with wonderful fresh food at reasonable prices.
friendly service, excellent breakfast, parking available and included location next to noisy and busy road
Smoking and big room
Only stayed overnight, We walked into town which was convenient.The room was large and comfortable. If I have a concern, it was at breakfast, where the staff were over attentive, hovering, waiting to take your plate etc. Which is better than not caring!
good brakefast, comfortable beds a bit dirty
Large comfortable room, walking distance to old town and excellent shopping center,breakfast buffet excellent, staff very friendly and well dressed
The hotel is neat, the personnel is friendly, and they serve good breakfast.
The Restaurant, lobby, convenience to town and shopping. A couple of the Receptionists were not friendly.
The hotel is about 15 to 20 min walk from the heart of the town of Regensburg. It was spotlessly clean, however it is worn out and certainly in need of serious renovation. Breakfast was great and the staff was very attentive. Spacious parking is available free of charge. As i said it is very outdated.
Great location for roaming through the old town, although that also adds quite a challenge for checking in, in terms of accessability. Parking garage was quite a hike away. Otherwise, pleasant stay.
Hotel had excellent central location, comfortable rooms and very helpful staff. Rooms a little small but adequate.
The hotel is located in the middle of the city center and it's great for visiting the city Car parking is 1 km away from the hotel
Close to all amenities - right in the city centre of the hustle and bustle. Walking distance to all attractions. No taxi's required at any stage. There was no bath in our bedroom.
clean and spacious room with free wifi, nice breakfast with variety choices of breads and cereal a bit far from train station(15mins walk) but is however located at the old district near to the river donue
Rooms were charming and extremely clean, breakfast was wonderful, location is excellent to see Regensburg by foot. Parking was too far, no valet service.
Lovely small hotel in great location right in the middle of the old town. My room was at the back but looked out towards the very close cathedral spires which were beautifully flood-lit at night. Room and facilities small but excellent. Friendly staff, good breakfast.
Room was warm, comfortable and modern. Location superb, right in heart of old town - could walk everywhere easily. Breakfast choice was excellent.
Excellent location, friendly staff, nice restaurant and a great value. None
The location: the hotel it is very near to the cathedral. The restaurant is very nice. The hotel does not have parking. The Hotel is in a very narrow street: you have to stop the car in front of the Hotel to drop the baggages, than you have to drive backwards (50 m) and park the car more than 1 km away (500 m on foot).
The staff was very friendly and easy to converse with the location was a bit difficult to find.
Good for one night stay when you have a car. Good quality and service. It is located far from the centre inside strange shopping district. Nothing to see around (exept an artifical pond)
Nice room and it's amenities, if you ask you can get small kettle and tea and coffee to your room free of charge, which was great because it was rather cold outside. The hotel is in the nice modern business area and as I arrived on Sunday afternoon it was very calm. Assume same for the after business hours. There's a rather big "general store", ATM and Subway (sendwich shop) within 5 minut walk. Good breakfast buffet. Plenty of parking space. Artifficial lake just behind the hotel. Only minor points. It was very cold outside (unusually cold for the beg. of September) and the central heating was off, but as I said, tea has partially made up for it. I guess that wouldn't be problem over the winter. Hotel restaurant is closed on Sundays (so I was told). There's a Chinese and Thai restaurant about 3 minute walk from the hotel - I don't know about food because in the Chinese as I walked away the instant I opened the door. It stank of years old cigarete smoke. OK, this is not supposed to be the review of the nearby restaurant, but if you arrive on Sunday, you have to do with Subway sandwich. I didn't mind:-)
The breakfast buffet was well organized.Internet in the room was free of charge. When i visited the hotel the restaurant was closed because of a holiday season.The staff sent me to a chinese restaurant but when i got there it was closed for renovation.
We had a great view a lake. The room was plenty big.
was noisy thin walls it appeared to be located in an industrial or business park had all sorts of diesel trucks lifts etc starting up pulling in and out, tiny hard beds, tiny rooms we had to take turns moving around in the room, no curtains on bathroom window very cheap decor the shower was smaller than the one in my camper. not real clean appeared clean until you looked the one thing I did like is parking is free unlike most there and the internet was only good for one hour you got a little voucher that said one hour in a 24 hour period.and would not work any longer you could use the single computer in the lobby that had no privacy anyone in the room could see the monitor,I give the hotel a minus 4 no washrags the staff I know I was visiting their country but they advertyise for our business, barely any spoke English very minumul breakfast scrambled eggs lunch meat and a lot of bread the second day they did have a bratwurst or something for breakfast, most hotels we stayed at had bacon eggs breads sausage etc:
My room was comfortable, bright and happy - the food in the restaurant is good, the staff were kind about the fact that I don't speak German ... it was just a really nice place to stay
It was ok, but not too much... Very big rooms but it's far, far away from a 4-star hotel. On German standards I would give a 3-star max. Few hours before arriving I called this hotel to book a room for one night and I was told that the hotel is fully booked. I was surprised and I looked on booking.com, from my phone, and I found plenty of rooms for that night, so I made the booking this way. Once arrived to the hotel, the room was booked and no one could explain why there wasn't any availability by phone...
Meeting is seperate from the hotel building so we must go out to enter the meeting room that we made a reservation.
Excellent breakfast buffet. Reception staff very helpful. Free internet service in reception area for guests. The outside of the hotel was being refurbished and workers were setting up scaffolding the four days we were there. Noisy and had to make your way around scaffolding materials when leaving or returning to hotel. No washer and dryer for guest use. Laundry service very expensive.
The room was airy. The breakfast was excellent. It seemed that they put emphasis on the restaurant. The pillow was unusable. There was no fridge in the room, but its place. I could hardly switch channels on the TV, it was quite old. The water in the shower was turning from hot to cold.
Very friendly and helpful staff. The hotel offered evening meals which provided an option to going into town. Good additional facilities e.g. swimming pool
The sauna, steam room and pool were fantastic! So relaxing, a perfect way to end a busy day! The pictures of the hotel make it look much bigger and in a better location. Our view was of a construction site...
Excellent staff attitude. Decoration of hotel was not typical of a hotel...very nice, much like a boutique hotel. Location is great as it´s about a 5 minute walk to Rossio Square and Baixa. 15 mins. from airport. Would stay again. breakfast was expensive so we went down 2 blocks towards the water and ate at a cafe for 9euros.
Clean, efficient, friendly staff, conveniently situated for motorway and a good breakfast
An all round good hotel which is easy to find and with ample parking.
quiet and relaxing, excellent rooms and enjoied the sauna and pool. however, the bathroom could have been a little bit bigger.
Very comfortable room. The hotel owners were very welcoming and kind and the staff pleasant and efficient. Breakfast was excellent with a very wide choice. The hotel has plenty of parking space and is about 10 minutes by bus from the town centre. Bus stop, very conveniently,about 50m from hotel.
The breakfast was very good. Thank you.
Relaxed and friendly atmosphere. All staff keen to assist. Although a little outside the main town of Regensburg public transport was available close by and was frequent.
Nice atmosphere, perfectly preserved in this 18th century small, cozy hotel. Rooms are exceptionally clean and nicely decorated, bathroom is equiped with modern plumbing. Breakfast selection was modest, but fresh bread and scrambled eggs made it complete. Hotel staff was very polite and ready to help: we needed a charger for our Nokia and were surprised to get one immediately upon our request (taken out of a box with couple of dozens of chargers for other types of phones).
The friendliness, hospitality and service from the owner and the staff were outstandingly good; better than excellent. The Hotel was well situated, beautifully appointed and superbly fitted out. There was a large selection of very good fresh food available every day for breakfast. We liked everything about the Hotel.
Great proximity to everything. Clean room, modern bathroom and very helpful staff.
The room was big and clean and comfortable. Loved the cafe associated with the location. Great coffee! Good prices, excellent central location in a neat city. No elevator, so 50 steps up carrying heavy suitcases was a workout. Price for the room was rather high, but the location is excellent, and we were there for just one night. For a multi-night stay, we'd probably look for a better deal. :)
I wanted to stay in the old city of Regensburg and this hotel I found upon arrival was everthing I had expected based on the description on the website. It is beautifully appointed and althought my room was small (my choice in category) I would return there without hesitation and opt for a larger room
Wondeful rooms, though it was a bit hot while we were there, requiring the windows to be open and cafe/street noise can be bad. Great staff, great location. The breakfast buffet was delicious.
A special boutique hotel with every room having its own design, name and decoration. Very nice building, centrally located, terrific, hitech bathroom, spacious room and huge, comfortable bed. The breakfast room was somehow dark though cozy. The personnel could hardly communicate in english. As the hotel has a restaurant-bar on the ground floor, it may be noisy at night when windows stay open and people is sitting outside. The lack of elevator may be a problem in case of heavy luggage.
We loved everything about staying in this charming hotel - small hotel with large rooms and very modern fittings, loads of charm and extremely helpful and friendly staff...In a great location in the old town.
Perfect location right in the heart of the city, excellent breakfast, cosy room, helpful staff. No lift, (in our case) not possible to park on site
We stayed in the Pope Benedict 16th room (all the rooms have vaguely religious themes). It was charming, comfortable and spacious. Good value for money: €135 inc. breakfast. Excellent location for visiting Regensburg. Cheap parking nearby at the Theatre Parking lot. The breakfast buffet and breakfast room were not 4* level.
Wonderful location in a beautiful German town. The staff is very nice, the room was clean and well-equipped. A tiny downside is the internet which worked but could work better. Highly recommended.
The building was stylish and very comfortable. Great breakfast and superb location too.
Location is perfect.
Its position, its efficiency, very high standard of cleanliness and condition. Bar closed when we got back at around 10pm, had to use the adjoining place, full of rather odd people.
location. breakfast not included as well as parking facilities
First trial at this hotel under new management. The rooms are very nice Toilet very dirty at arrival, not cleaned at all ! Next day used glasses, with toothpaste inside were replaced as being clean. The price for the internet is extreme high, for this reason I would go to another hotel next time. I have been in this nice hotel before under other management, service and cleanliness were at a much higher level.
We loved the location in the middle of the old part of the city. The elevator situation was difficult for my elderly (84) father. It stopped between floor levels so luggage had to be dragged up or down a flight of stairs and he also had to climb up and down the stairs everytime we left the room to go anywhere.
comfortable bed only one bathrobe
Very pleasant and staff very friendly and helpful
the situation of the hotel was excellent and the garden very agreable breakfast buffet could improve
After 380 kms on a motorbike, I needed to relax and this was the right place to do it. Excellent value for money : prices including the wellness area which, among the dozens of hoteI I have visited, are only matched by one hotel in Hungary. Breakfast and the evening meal were good but nothing really gastronomic I had to use my poor German as despite having to repeat myself 2 or 3 times, the staff were not very keen on speaking English
The hotel was very nice and the staff was friendly and helpful. The only problem we had was that we had no hot water but the staff worked very hard to resolve the problem. The dinner was excellent.
Nothing stood out. Location was to far for seeing sights, pool was cold, had to pay for the steam sauna, breakfast was limited. I have stayed at much better hotels for much less money.
The food I believe was very good, along with the friendliness and helpfulness of the staff. Without out our own transport the hotel was a little outside of Regensburg and local transport was minimal.
Good location Room basic, but clean & safe
NIce quaint hotel in a small village Billed as being in Regesburg in fact rather far away. Staff rather "stiff" and unattentive.
The distance to the centre of the city and the number of lines buses. The connection to the centre of the city is poor.
The room was large, clean and well laid out. The bed might not suit everyone as it was on the firm/hard side. The pillows were not good, a common complaint I have about hotel pillows in Europe. No support. The glass door on the bathroom took some getting used to!! Door did not lock without key which is ok if you lock yourself out but a security worry, as you had to remember to lock the door every time you left the room.
Easy to find, quiet location, good food, typical of the area. No
Close to the most important company in Regesburg. Perhaps there's a lack of employees, since any time I went to the Reception I wasn't able to find anybody. But the service were good and the employees kind. As mentioned the lack of empleyees at the Reception
This was our second stay and it was just as good as the first time. Excellent, friendly, and accommodating staff who speak English. Beautifully decorated for the holidays with rooms that are also nicely decorated and are clean and comfortable. Great location and excellent breakfast. Nothing.
nice rooms. central location. Good service. Everything that you would want in a hote.
The is very nice, friendly atmosphere, everything works very well. Really I spent nice time there
The position of this hotel is great in the centre of the old town. Be careful, your GPS may not guide you correctly to this hotel but rely on the hotel's printed guide. We had a front room on the 4 th floor and the area was quite noisy with passing foot traffic on a friday night until very late.
Beautiful hotel in a great location. Modern decor, clean, yet cozy room with comfortable beds. Good, quiet air control system. Friendly service and great breakfast. Parking not so convenient. High cost of extra bed for kids.
The hotel is in the perfect location - one block from the Cathedral and one block from the Danube. The staff is excellent and very helpful, especially for a non-German speaking guest. Difficult to locate by car because of one way streets and signage.
Perfect location right in the old town. The hotel rooms were fantastic, The staff were all extremely pleasant and veery helpful. The hotel itself has aneat quirky side to it. Lots of art work and interesting rooms.
Good size room and quality bathroom. The breakfast is of good quality.
Convenience to city sights Room was expensive relative to other places we stayed in Germany
Very nice rooms. Very friendly staff. Easy walking distanced to everything you would like to see. I speak a little German, but it was helpful that the front desk staff spoke very good English.
WLAN use in lobby only
I liked the fact that the hotel is very centrally placed and convenient for the meetings that I had scheduled.
The location was very good. A little expensive. Not at all.
The location was ideal. Room was fairly small and there was no air conditioning.
Hotel was clean and comfortable! We had a mixture of staff - some very friendly and informative while others were very rude and impatient. Hotel is in a nice location - everything was in walking distance! No major complaints other than the rude receptionist.
Excellant location, right in one of the town centre plaza's. You can walk everywhere by foot.
Everything. The location, the personnel, the upkeep of the rooms, the value of the place. Nothing
We like how close to everything along with how claen and quiet the room was. no
I liked the traditional German character of the building and its position on the square. I liked the spaciousness of the hotel. The staff were very helpful. It was wonderful to be able to step out into the centre of Regensburg. The single down pillow was a bit soft and I would have liked more pillows so as to be able to sit up in bed reading.