Clean and well maintained
The hotel was in a great location for access to the city and the sports facility. The staff were most helpful.
What could be a really excellant hotel let down in little ways. Staff deliverying 'something' rather than what was ordered was a common problem. Inattention to detail in all areas
Very new and clean; nice shower.
Very simple and modern hotel. Nice but small room. Chip expenses for every night. Nothing
Exellent staff, good room to stay for family with childrens Some difficult to find this hotel by car, because the street name Europaallee is new, and my gps not find it
very good location, next to the main railway station, clean and modern, quite big rooms, friendly staff and at a good price. i totally recommend it!
Place near to city town calm free parking nice breakfast room and good breakfast
absolutly new hotel on really good place 5 mins to the centrum! the reception have onen hours and when you need something you must wait till the time then they have open ... but i have no problems there !
Room was clean and modern. Good value for money. Breakfast could have been more varied.
Choice of food for breakfast.Garage parking for the car.Staff spoke English.
The hotel staffs were friendly. Although some of them couldn't speak in English well (or at all), they somehow helped me kindly. There were neither an air conditioner nor a refrigerator. I could only use a small fan in the room.
we wher right down town, also the owner of the hotel was very caring . all was good. loved a larger room but we gat great value for thr price
Clean room, helpful staff Lack of parking
friendliness and central location the hotel is very nice and i have no bad remarks at all
Close to train station, excellent breakfast, comfortable bed, big wardrobe, clean, warm, free unlimited shower gel, internet in the room. The most remarkable thing was how kind the staff was. They allowed us to have breakfast on Sunday at 7AM, they have 24h reception desk, they gave us a discount because the credit card machine wasn't working.
very friendly staff, central location
The Hotel is near the Train Station (400 meters), just in front of the main pedestrian Avenue with all shoppings, bookstores, NordSee restaurants, etc. There is also a SuperMarket inside the Train Station. The room and bathroom were hyper clean, the matress was excelent, the room decoration has good taste and the breakfast has good quality. If you can speak German everything will be easier.
on arrival we could not speak german and the night man could not speak english, but he was very good helping us to check in and find the way to the garage for our car, when we were checking out we were informed that we could only pay in cash because the credit card facility was not working as a result of this they did not charge us for the garage parking, which was very nice of them
Very large double room. Even though the room was totally undecorated and had no atmosphere it was very efficient and everything worked. Perfect for business. Receptionist was (and kept on) smoking. He was friendly, though.
Breakfast was very nice with great coffee! Room was cold at night and bead covers were not adequate. I generally like to sleep in cooler rooms but this was uncomfortable.
The room was very basic. The hotel is old and needs some remodeling. You do not feel very welcomed.
Very Good Breakfast, Room Very Clean Ok, Free Internet but a lot of Service Cut
Excellent buffet breakfast. Swimming pool and sauna
swimming pool and sauna. excellent breakfast the rooms were quite basic
That little swimming pool with sauna in the ground floor is a nice little extra. Free WLAN access is also great though a bit erratic.
The cleanliness and size of the room, the location was central and easy to find. No tea making facilities in the room
east to find, within reach of the town centre on foot 10mins, good breakfast. Nothing much, no parking but public parking which is cheap very close. stairwells could do with a bit of refurb.
Sauna was excellent, reasonably large swimming pool. Free wireless internet access. Breakfast was good and hotel staff was helpful. Location is a walking distance (5-10 min) to the centre. The rooms were really basic but good value for money.
The staff were superb, as was the food nothing was too much trouble
nice staff in reception; spacious family suite Turkish sauna was ugly; in sauna area there was only one warm shower; there was no drinking water available in wellness area; pornographic trailer popped up in television without any warning
Veryn nice comfortable rooms, pool was super. Fresh juice from oranges at breakfast In bthe bath room there is no drenage on the floor, typical german, After the shower you have to dry the floor with your towers!"#%&)(
The hotel is in a quite street and therefore I got a good nights sleep
Breakfast buffet and service were excellent. Rooms are spacious. Definitely not a 4 star hotel. No air conditioning, rooms were very hot and noisy. This hotel is *not* situated in a quiet area. We got a room on the street side of the hotel, although the hotel was almost empty. The railroad traffic during the night was very irritating.
AC was very noisy.
The speed of the Wi-fi Internet was too slow, especially in the evening.
practicle and comfortable hotel for business traveler, best value for money in the area not very good mattress, only 1 pillow in room
The convenient location of the hotel. We were walking distance from pedestrian shopping area, train, highway; but very quiet inside.
The Hotel staff are very helpful, friendly and approachable especially the service staff at the front desk. Greatly appreciate their service for making my stay very pleasant. The envoirnment in the cafe is very good except the food. Need to work harder on the food.
Good four stars hotel There were neither peignoirs nor sleeppers in the room.
Nice location, friendly staff, rooms are spacy and quiet. it is right next to the Mercure with a better value for money. No free Wi-Fi, the hotel wanted 10€ to use their parking, don't do that, you can find places in the streets. The shower curtain was not 4 star standard, I would think shower cabins are not too much to ask.
The wellness zone. 5 Euros for the Whirlpool (most places free, but ok). It was great to relax on the top of the building after a day of work.
Unfortunately I only staid one night! Hotel is great! Sleeping at the street site! Earlie cars make noice at morning 06.00 hrs
Hotel La Residence staff was really just friendly and outgoing. The front desk staff was great in asking for info, resturants, places to go. I ordered flowers through the staff for my girlfriend and they were there at the front desk with in 30min! Great! Later to be delivered to my room at the right time! Frau Clever I think and the rest that worked the weekend of the 18 Jan 08 - 20 Jan 08 were awesome really made it a great stay. Nothing I can think of.
Rooms were clean and tidy, breakfast was good Location discription incorrect. Claims to be Saarbrucken but is at least 4km from town centre
Nice enough place to stay for the price in a fairly quiet area. Close to the rail station to get into the city. Bar/resturant didn't seem to be open in the evening, I didnt ask why.
There is easy access to the hotel from the Autobahn and it has a nice restaurant. There is no elevator. Parking is on a busy street in front of the hotel - first come, first served. The room small, the bathroom is small, the decor could best be described as "early bordello." Wired Internet cost an additional 4 Euros/day.
The waiter was very courteous and kind and waited for me till late in the evening despite my delayed arrival. The room was clean. The room was pretty austere. Even if it was very calm and clean I felt disappointed by the style there, especially as I had read the rooms have been recently refurbished. The hotel is among residential blocks and although I didn't explore the surroundings it seems far out of downtown (but this has to be checked).
The staff, and especially Juergen & Claudia, is wonderful, and made us feel very welcome, treating us like family. I highly recommend this hotel.
Very friendly staff, nice location, free parking, very nice room, delicious breakfast.
Our hosts were fantastic! Very friendly and welcoming. The stay was very private. The hosts stay out of your way except to provide any meals. On the other hand, if you prefer to talk, as we did, they are very personable and easy to talk to. We spent an excellent time discussing their Alaska cruise and looking at pictures. Also, since they also operate a spa, the bathroom was appointed very nicely. Tub was six feet long, heated floors, separate shower, lots of nice amenities. Would highly recommend this hotel. The hotel is in the small town of Hornbach, making it a very quiet place to stay, but only a mile or so from the Zweibrucken shopping outlets, so you can reach the city very quickly. Would love to visit again! Nothing.
We felt very welcome. The staff are very friendly and have very good knowledge and information about the immediate and surrounding area. The room was spacious and well presented. There are good facilities available too.
Very friendly people letting a nice and big and well equipped apartment. The letting is rather a B&B than a hotel.
Excellent hosts. The booking confirmation form sent did not contain the phone number of the hotel and we ended up paying an unnecessary €12 for a taxi.
We were made to feel very welcome. Monika added so many extra special touches such as complimentary cakes and coffee on arrival, with chocolates for the children. Gluhwein one evening. Extra breakfast etc..We were collected and taken back to the airport and the designer outlet by Monika and her family.This was so much more than just bed & breakfast and we would definetly recommend this guest house
the relaxed feeling plus the steamroom and sauna bath nothing
Very pour breakfast, in all the beds were not fresh linen( I found a lot of hair on the beds, apparently someone was asleep before us in these beds, and after the first night, I gently asked the owner of the hotel why on bed sheets hair and dirt, the owner of the hotel said that it could not be, but it changed us all bed linens),
We loved basically everything about our stay, including: delicious breakfast, friendly staff, comfortable room, location and more. It was just perfect for a relaxing time away. The free transfers to and from the airport were perfect and allowed the journey to be less stressful. Free bike hire was a plus as we were able to explore the countryside. 100% loved our stay! No..
Friendly Husband and Wife owners made us feel very welcome. Amazing waterbed and luxury bathroom, with zacuzzi bath and body massaging shower, with radio!! Excellent value evening meal, and superb breakfast
The guest house was excellent value and the food was great, would go again
We have used this hotel for a number of years as it is a convenient stop-over. It is clean, with a reasonable sized room for a good price. the meal in the restaurant though pricey was good. Breakfast is far too expensive!
Hotel is in a pretty area, and the price was quite ok. Our room was not cleaned, i saw strangers hair in the bathtub, made me have bad dream that night.
Only stopped en route 2 nights (1 outward-, 2nd homeward-bound) but enjoyed both, for comfort, friendly atmosphere and ease of access to / from the Autobahn. Requires a more traditional German menu (excepting breakfast which is perfect) , balanced with the occasional 2 - 3 'foreign dishes', (for those who do not know German cooking better).
No other hotel available near the station Wi Fi was at a cost .But did not work in room.Also, in the lobby ,it was very weak.
Business I reserved a non-smoking room, but staff told me there was no space when I checked in. The room was soakd with an offensive ordor of tobacoo, and it was terrible.
Helpfulness of staff A little dissapionted with the service from staff in the resturant, during the evening meal on the night of 7th July 2007.
Large, comfortable room and good bathroom for very reasonable price. Restaurant also good. Charging for bottle of water in the room - most are complimentary these days.
Excellent stay for me and my family. I recommend this hotel close to the French border.
Easy parking and close to railway -- easy to get to city centre.
The staff were welcoming and the food in the restaurant was good No drying room or radiators in the bedroom making drying of soaked motorcycling gear impossible
An ancient monastery undergo a very nice and modern renovation. Very romantic location with superior restaurants and very good wellness area.
excellent service and surroundings throughout no
The gourmet meal - it was fabulous!! I wasn't crazy about the "Shaker" style decor in our room.
The excellent stafff provided a very personal service which is very unusual in hotels nowadays. The food was excellent and beautifully presented along with wonderful surroundings. We have not been this impressed for a very long time...5 stars to all concerned.
great location, wonderful staff. The best I've stayed in in the area
Wonderful property. Setting and renovation was wonderful. We had a very good meal in the restaurant.
the beautfil surroundings and the staff were exepationally helpful and polite. I did not like the fact that there was no tourist information in english as i would have been interested in exploring the local area.
Everything has been excellent throughout my (unfortunately) short stay; the monastery has been restored very well, friendly staff and an excellent room completed the positive picture. As a cherry on the cake, the bill has been reduced from my expectations. A truly remarkable place!
Friendly staff. Breakfast ok. Welcome drink in bar at arrival. Near location to nightlife area in Saarbrücken. Biljard table available in hotel bar. The hotell is located in an old building and the room may need soom upgrade / renovation since it seems nothing was done for a very long time... tv poor channel selection if you do not understand German,
great breakfast, homely atmosphere lack of information provided in the hotel, e.g. no maps of the area, details of local restaurants included name but no address or location, very narrow and squeaky beds, no bath, poor quality bathroom facilities (thin scratchy towels, shower very ineffective), no bar or minibar
Excellent location in the centre of town. Friendly staff. Good breakfast.
Close to the town centre. The squeaky/loose bed in the triple room, same as last year. Needs replacing.
Breakfast / Informal atmosphere / Good communication Shower, because we could not stand in the bathtube,... The ceiling was too low
Tthe staff was EXCELLENT--they helped us with our many problems with the Language, finding other dining places and facilities. Parking, etc. We went to Saarbrucken to put our daughter in the Klinik at Saarbrucken and had numerous minor problems and the staff and owner were very helpful with all of them. We would highly recommend this Hotel to everyone and would stay there again if we have to go back . It did not have air conditioning and it got hot on warm days.
Close to the city centre Squeaky beds
- geographical location - poor breakfast - the person at the reception didnt know even 1 good restaurant where to go
very good cake at breakfast
Large room, good location close to center. Nice people. Old facilities, bathroom ect but useable. Hotel is ok but not value for money.
Good, clean and friendly hotel. The restaurant was surprisingly good for evening meals. A business hotel, pure and simple, with no frills. I booked a double room for solo occupancy and so I found a double bed with a single duvet. Thought that was a bit mean.
The reception staff were very helpful with advise to see the most interesting sites etc. The restaurant was very good with helpful staff.
The restaurant - the chefs are very good
Very close to Congresshalle and shopping area
The staff was very well trained and pleasing, hotel was clean and up to the mark
The female hostess at the desk, wish I remembered her name. Very graceful, cordial and helpful. The price of breakfast that we did not have.
Location - close to city centre and motorway A bit noisy due to closeness of motorway Limited parking, both undercover and open - wasn't made clear that there would be a charge for undercover parking and that free parking was available.
Average on the low side for a 4 star rating, but very helpful and friendly. The location is good for a walk through town and close to the Autobahn for easy travel.
Loved the city Just the cost of breakfast
nice restaurant (and great breakfast), and staff the hotel is rather old, the room was large but the equipment was very old, the two beds were small, the terrace was not clean and with weeds, we had only one towel in the room, the bar was not very confortable.
A 140E room shouldn't feature a "plastic" shower
I asked for a quiet room and that's what I got. Following the guest reviews on booking.com I booked a room garden side of the hotel. These rooms are a bit more expensive but it's worth the extra expense. The rooms on the front face a busy street and a railway line. You can't use the aircond because it's too noisy. This was not a problem for us given the time of the year we stayed at the hotel.
Nice hotel a good stay could find no faults
Hotel Staff are Excellent Bed covers are far to small....
The room was excellent and the staff very helpful Having to pay for parking
Hotel staff was friendly and the breakfast was great! I also liked that the room side was quiet. A free entrance ticket to the casino was nice which came with one free drink. I upgraded the room because it was for my husband's birthday and the room photo looked beautiful! However, the room looked very different (a lot simpler and not much decoration) comparing to the beautiful decorated room photo they posted for the rooms. They should post the photo of the room that is actually available for the price.
The staf were friendly and polite. You feel as a guest you are welcome! The Weddingsceromonies once a week were too noisy. we couldnt sleep and we could not use the facilities, where the celebrations are
the nature around was beutiful. a beutiful breakfast. the room was small.
Good service, food and locality
Family style hotel, really clean and tidy. Decoration of the room is frankly to be improved. Also more English-speaking staff would be welcomed.
Very friendly family business
Very friendly and helpful staff. Two out of three we came across spoke good English. Clean and tidy rooms - must have been renovated fairly recently. Peaceful and quiet area. Parking in the street. We found a space right in front of the hotel but it could be tricky if they get more guests or when locals turn up in force. Access to rooms through the dining area - not a major problem but a bit inconvenient.
Exellent accomadtion very helpfull really funky rooms Nothing
Room (Moulin Rouge decor) was very special! Car park was very tight.
Trés chic. Difficult to find - but normal route beside river was flooded ;-(
Good experience. went especially for the Molin Rouge Room - wife thought it was brilliant! Bathroom was great as well.
A little hard to find the hotel.
Very easy to find the hotel,well signposted from the motorway
The cleanliness of the hotel room was excellent, the service was top class and the staff were very friendly. None.
Good location Room didn't have air conditioning
Convenient location. Friendly service. Excellent breakfast.
No air con and the very close-by church started ringning its bells at 6am!!!
Kind, helpful staff; very central location, overlooking Josephskirche, meant you could walk everywhere in town; fantastic organic/fairtrade breakfast. Our room was certainly not luxurious, and perhaps a little tired, but it was perfectly adequate, clean and comfortable. A minor and fairly obvious point, but being in such a central position, and with a front-facing room, there was a bit of street noise at night. My wife says she didn't notice it, but I did.
The staff were very friendly. The breakfast was excellent, and included in the price. The room had a good view across the road to the church, and there was no noise from the street in the morning. It was only 5 or 10 minutes walking from the station and was very easy to find.
close to downtown, clean, very basic rooms, nice breakfast rather tiny bathroom
Very delicious breakfast buffet. Comfort room only has a bigger bed. Partly inhygienic: small blood stains on bed clothes, dusty ventilation holes in bathroom.
Breakfast Poor Room facilities and bad Smell
All of the staff were very friendly and the location of the hotel is wonderful for experiencing Saarbrücken