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The calm air and proffessionalism of all the staff, made me feel very welcome and secure. The checking out time could have been a little later at the weekends.
The breakfast choice was very good The bed & pillows were very hard
The hotel was warm, friendly and clean. The breakfast was particularly good as it was cooked fresh.
Really helpful staff Hotel is shabby and needs updating
The hotel was quite good in all areas I thought the quality of food for dinner and breakfast was very poor
location and pool
Easy to find, be easier if direction of travel on M62 was mentioned Radio facility did not work
It was convenient to the M62 The Television did not have cefax, Breakfast was extra
Hotel location close to city and highway
Well mannered helpfull staff.Good facilities and set just out of town away from noise.Good standard of cleanliness Menu in restaurant not very accomodating.Not a lot to choose from
The staff were extremely helpful, polite, and welcoming on every level. the rooms were very warm and very clean, and we had an excellent nights sleep. The breakfasts were freshly cooked to order and there was plenty of variety. The hotel was very close to the town centre.
The staff were very welcoming and helpful eg we were able to leave our luggage and pick it up later. The room was clean, quiet and pleasant and the facilities good. Nothing...all good
Good breakfast, excellent staff, clean and comfortable room. No bar or lounge.
Very central, friendly staff. Comfy room. None whatsoever
Hotel needed some TLC around the edges but staff very helpful. Good value. Furrniture in the room needed updating.
The staff were excellent, made sure everything was to our satisfaction. Nothing
helpful staff, lovely and warm on a freezing weekend, comfey beds, and central to city. no bar, but reccommended great real ale pub 5mins walk away.
Pleasant staff, comfortable room. Good breakfast, good price. Central location None
I found the cambridge lodge to be in great location, staff friendly and room very clean and comfortable
Attentive and eager to please staff. Good breakfast Central location makes for easy walking to town centre Some aspects of cleaning.
Good service. Lift out of order on day of check out.
The bedroom allocated to us was lovely. So different from your usual square, uniform hotels rooms. The wide corridors and peaceful atmosphere were very relaxing. Breakfast was excellent and the staff superb. A really nice experience!
good location to venue i was attending room was clean and warm staff helpful food good good hotel
The decore is too modern for a victorian building.
This is a striking building very sensitively updated. The hotel is stylish without being pretentious. The food is excellent and the staff efficient and pleasant.
The decor and ambient of the hotel once you are inside belie the location. The staff were polite and helpful, which makes one feel at home instantly. Overall, a great value for money experience. The bathroom could do with some help. Windows gerally looked incongruent with the state of the room - looked a little outdated and dirty. Attempt at concealing it with blinds didn't seem to work!
the rooms were very clean
loved the decor very hot in the hotel room
modernised hotel, friendly staff
Friendly helpful staff, good facilities, comfortable nicely furnished room. Food in hotel bar was good and reasonably priced, liked art exhibition in progress.
A bit basic in terms of facilities inside the room, such as toiletries
The hotel staff and services were excellent.
easy to get to .... good location.... made use of the cinema ......
Convenient for the City Centre.
My husband loved the size of the shower and the cooked breakfast in the morning,. Our bed seemed to have a dip in it, it felt uneven.
The room was comfortable and quiet.
The staff were friendly, the room was clean and spacious. I would definitely stay there again Nothing
Hotel was great and we were very impressed with the city of Bradford
Room layout and bathroom
We found Hollins Hall in a delightful setting, very friendly and helpful and courteous staff and a lovely swimming pool. The bedrooms were comfortable and clean and we enjoyed our too short stay very much.
The pool was very good apart from the lack of cleanliness around the changing and shower area. Although the pool was good the lack of cleanliness around the changing and shower area was not very good. Food not as stated on the menu in the Zest bar. Breakfast was good but kept running out of food and orange juice so had to ask staff to sort.
A smart, clean and tidy hotel. The receptionists were patient and polite and nothing is too much trouble for them. I didn't receive a confirmation email from this website
super quiet room, fine bed, nice surroundings
Very relaxing in all areas of the hotel
The hotel was attractive with a nice setting and our room was very comfortable. The food was also of a very high standard and the service provided by the staff could not be faulted.
Really good country location yet within easy driving distance to Leeds, Bradford or the airport; good public transport links; near to Dales. Staff very attentive and professional. Nothing
everything beautiful location, friendly staff, lovely accomodation
A clean and pleasant hotel let down by poor services The hotel lost my booking, there was no Wi-Fi available in my room & the staff forgot to bring my coffee at breakfast. The papers din't arrive until I was checking out which is far too late. The hotel also tried to charge me for the phone call to the ISP to resolve the Wi-Fi issue.I've used this hotel a couple of times before but they do not seem interested in retaining my business. The hotel should have offered to reduce the bill because of the disappointing service but this didn't happen. I will be staying elsewhere next time.
Thet was clean and very quiet at night, and in a very safe location. The breakfast was very good but being a buffet was cold
Good spacious room, good location, friendly staff, excellent value for money nothing really
Comfort of room Cooked breakfast had obviously been on hotplate a long time and was not at its best
Nice clean and well postioned Hotel Myself and my wife were kept awake until 6 o'clock in the morning due to the night club opposite, it was'nt the music but the noise of the people outside the club. On check out the reception staff did not seemed to bothered with our complaint. This reaction leads me to beleive that this a regular complaint at this hotel.
New, clean and comfortable rooms. Bar on the ground floor also very nice. Stayed on the 7th floor and had a great view of the city. No free onsite parking
The hotel's location is excellent. There is NCP parking just behind the hotel with a good price for 24 hours car park. Nothing. Everything was above the expectation taking into account the fair price.
Room comfort The staff in the dining room in the morning ( had breakfast only) would need to be more proffessional, i.e. in serving and dress. Staff were friendly.
It was lovely & warm The shower could do to be a bit more powerful!!
Close to the event we were attending at Brockholes and the warm friendly atmosphere. Noise from upstairs and outside car door banging.
The area and appearance
The reception and bar area are lovely but the rooms are a little dated and basic.
Efficiency of restraunt / bar staff minor details such as no soap in shower, TV remote batteries not working
You could use the Sauna, Jacuzzi and also the steam room included with the hotel stay. I didn't like the fact that a member of staff knocked on the door early in the morning (even though I didn't ask for a wakeup call) and then all of a sudden walked in by using her master key, untill she saw me and said sorry and walked out.
good facilities good price
Staff were attentive and friendly. No lock on the room door, housekeeping just walk in.
Surroundings pleasant enough and convenient location. Resturant was way too expensive! £17.00 for most main dishes and not much on the plate. I skipped the £13.00 breakfast on principle. Also, when are hotels going to realise that £6.50 for an hour's internet use is not going to work?? Internet use should be included FOC.
easy access from motorway and excellent site for city visit.security for visitors is excellent. noise from adjoining disco club - fire alarm activated during night but no voice directions as to whether real or false alarm. either during ar after. early morning call not r[pt not received.
Convenient for traveller, comfortable, friendly The Service in the restaurant was a bit chaotic , drinks arrived after the starter was finished...
the staff were friendly and helpful
The hotel is clearly under a refurb programme, and, In all honesty, anything will be a massive improvement on its current state. It was shabby, very dated, had faulty lighting, was not very nice at all...........
its was a very nice hotel,a nice surprise as so cheap as well.the breakfast excellent. nothing ,it was a brill place.thankyou.
Comfortable and good value
location and price A bit tatty but in the middle of improvements, so should get better.
Very noisy toilets when flushed
Plenty of parking, good location for me, newly refurbished, good starting point.
Staff were very friendly and helpful although I did not eat an evening meal, breakfeast was excellent. Good value for money all round.
Excellent food and warm and friendly staff Wifi should be free
Polite efficient staff. Good price for Triple room The fire alarm went off by mistake at 02:30 AM , sounded for 2 seconds and then was switched off.
booking out room, service in dining room, and hotel being on an industrial est
The Care and cheerfulness of the staff was a breath of fresh air. Thank you The bar closed a little early but thats fine as their were limited staff
The lovely large airy rooms and all the majestic qualities of staying in a grand Victorian hotel.
This is one of the finest hotes I've stayed in. It is very grand with a wonderful feeling of luxury and tradition. The interior, including the sweeping staircase looks stunning, like something from a bygone era. The staff were very friendly and helpful, as well as being extremely professional in their service standards. The room I stayed in was very good and was immaculately clean, as well as being very comfortable. I had a meal in the restaurant in the evening and I have to say, both the service and the quality of the food was top class. It has a central Bradford location which was ideal I was visiting the nearby Alhambra Theatre. Although I was only there for an overnight stay, I would definately recommend the Midland Hotel.
My requested 5.00am wake-up call did not happen - very annoying I had to check out at 5.45am - no-one on duty was able to check me out.
We had two rooms booked.1 room was ok,but the other was very small,with a fridge that wasnt working,and had water in the bottom.we needed a fridge for my sons girlfriends medication,as she has to take it at diffrent time in the night.we had to put the medication in our fridge,which ended up with us not sleeping very well.As we were with a wedding party,we checked in but didnt find the problems with the room till very late.the next morning i had a word with the man at reception,i asked him to tell the manager,and that i would be back after breakfast to see what he said.I dont for 1 second think he even told the manager,and when i went to check out he just said we should of said last night.he never said sorry either. man on reception,small room.rubbish breakfast.
Food for lunch and dinner excellent lounge relaxing area to enjoy a drink Compared to the communial areas the room was very shabby Some restuarant service not up to standard
The greetings from the reception staff on our arrival, the bar man in the lounge was great to talk to and made the best salmon and cream cheese sandwich. They were polite and were just willing to help you whenever they can. Totally recommended!! The staff made the place in my opinion and the rooms were clean and comfortable - I do think that some 'touch up' on decor due to wear and tear is needed but that is not what we were there for.
Everything was really good. The hotel upkeep of the hotel has been excellent and I have no complaints. The breakfast was very good.
Room nice and clean. I had a room cloese to the main road and it was very noise.
the breakfast could have been better and the service
Well organised, friendly staff. One of the bars run as a pub selling real ale. Excellent breakfast. A much nicer hotel than 5 years ago.
Very nice stay staff friendly/helpful/tidy No free Internet
Very Good Location for visiting Saltaire.
I can't fault anything about this hotel. The service was excellent. The room and bathroom was immaculately clean, and the bed so comfy that I wished I could take it home with me! If I book a hotel in Bradford/Shipley in the future, it will definitely be this one!!
The hotel was close to the venue of the event which I was attending. Attitude of staff, No water pressure in wash basin, barely enough to wet my toothbrush. I had to sit on the bed to read my book as there was no armchair, only an uncomfortable hard chair at the desk.
The hotel has a pub next door with very reasonably priced food. All week they do 2 meals for £10. Rooms are clean but bleak. Wi-Fi expensive. Not many TV channels as they try to make you buy more.
High standards of care and cleanliness and convenient location
Very clean.Staff friendly Continental breakfast a bit disappointing
Helpful, friendly staff. Breakfast not included in price - otherwise no dislikes.
Friendly staff, good television set ice and drinking water available. Drains smell coming up from bathroom sink
very enjoyable. The hotel provided a fine menu for an evening meal but what impressed me was the attention to detail in the room. No
the food was lovely and staff very friendly. n/a
friendly staff who changed our room from the attic area to first floor rather old fashioned and dowdy
Friendly staff, good beer, big breakfast (couldn't eat it all), excellent location for Picturedrome i.e next to it! Car park is a bit tight but I managed to squeeze into the last space. Anyone arriving after me would have struggled.
Plenty of good wholesome food in large portions. The room was far too hot and a little noisy.
the hotel was very central & on site parking was available, the breakfast was perhaps the best "english" I have ever experienced the room was a bit small & dated
Chosen on the net No
The hotel met all of my expectations no
the meals were great
very central, easy to find, food was very good and reasonably priced. drink prices were more expensive than other establishments around this area.
Food was very good and staff friendly Nothing
The breakfast, the location and the expansive cityscape view from the window of my room and the breakfast room. The cleanliness and general dilapidated decoration of the room (e.g. dirty grouting in bathroom). Bar closed at 1030 and an outrageously expensive internet connection.
Good location in city centre. Staff were pleasant but some were a little inexperienced. Received wrong meal in restaurant. Location of the room was very poor. There was a water tank close by and you could hear it filling during the night. Also, there was building work nearby and jack hammers started at 7.30am on a Saturday morning. Not a good night's sleep!
staff it seemed run down and in need of a refurbishment
No record of my reservation on arrival! Fortunately, they had rooms available.
Cit centre location room should not have been classified as super deluxe it was small
The central location of the hotel suited my needs. I thought the hotel staff were attentive, helpful and professional. I also appreciated the late check out time. The temperature of the water for my bath seemed to be stuck at 40 degrees which was ok but I was hoping for a long, hot and relaxing soak! The price of the wine and the coffee also seemed a little over the top (£9.70 for a large glass of Shiraz and £3.20 for a medium Amerciano). Otherwise, I was more than happy with my stay and wouldn't hesitate to book myself in at the Hilton again should I be visiting Bradford.
Good central location The hotel was as expected however I had booked two rooms and they only had one on record so this was frustrating, but reception quickly resolved the issue.
The location is convenient and the breakfast was decent. Does not match up in any way to the normal Hilton standards. They did not even have a toothpaste to give me when I had forgotten my own and made no effort to help me out.
Overall comfort and parking Unacceptably high breakfast charges
The breakfast facilities were very good, staff were efficient and the full English breakfast was excellent Loose toilet seat. Faulty radiator valve,.
I wanted a comfortable room in pleasant surroundings and quality food. This is what I got. No.
The location of the hotel and the attached restaurant are the main attractions for us. This was our third stay at the Briar Court in as many months and we use it as a convenient stop-over enroute between Essex and Fife. There seem to have been computer related problems with our reservation made via Booking.Com in that the requested rear-facing ground floor rooms (2) were not available due to "weekend cleaning staff leaving some rooms unprepared." This minor issue was resolved to some extent but I got little sleep that night as the allocated room was facing the busy main road.
Very nice hotel that is close to town and just off the motorway. The room was very clean and nice hot shower - all added up to a great nights sleep - topped off with a great breakfast.
The staff were very helpful
Rooms really had a fresh smell The wifi internet connection only works at a few rooms, access is arranged in a old fashioned way.
Staff very good, the hotel was spotless and the service was very good The Matress on the Bed in our room was very uncomfortable causing us to wake on and off all during the night
Easy to find and a very friendly reception Pillows were very uncomfortable. Radiator was either full on or full off, making room either too hot or too cold. No restaurant in hotel - only the Italian linked to the hotel, which had a 1 hour waiting time.
We were very impressed with Chris on Reception. He could not have been more helpful in sorting out a room for us. All staff were very courteous and we enjoyed our stay with you.