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Homely feel, homemade chocolate brownies waiting in room, great breakfast, really clean and tidy, very friendly staff, great location. No bad points I can think of
Beautiful house in a lovely location. Great breakfast! Very friendly owners. Can't think of any.
Very friendly, high standards and breakfast was excellent with everything locally sourced None!!
Excellent facilities which were spotlessly clean. Better than many 4 and 5 star hotels I have stayed in. Great owners, only too happy to help None
Excellent room and bathroom. Great breakfast. None
Easy parking. The room was extrememly dusty, the waste bin had not been emptied from the previous guests. The expelair in the bathroom did not work. There were holes in the duvet cover. The room we booked was supposed to be 'Superior', but we were allocated a standard room. The cost on your site was the same for both types of room so we could do nothing about it. Also, the cleaner knocked to clean our room at 930am when we weren't mean to leave until midday!
the draft drinks in the bar were awful. and there are no fridges in the
Beautiful bed and great service. N/A
Very, very comfy beds and rooms. Reception and bar staff were very friendly. We didn't notice a lift!! No drinks in the rooms! We do like a night-cap.
The bedroom was great. The bed was huge and very comfy. The food was good, and the staff was very welcoming. The general atmosphere was very nice.
The facilities were great and the staff welcoming. Room was clean and well cleaned. Breakfast buffet was outstanding - consistently good and well stocked, again with attentive staff.
It was in a location that was central for exploring that part of the U.K. Did not find the staff approachable or positive.
The staff were very friendly. And the facilities were very relaxing .
The pool and leisure facilities Our room was very near to the pool house and the pump room was rather noisy
The king size bed was very comfortable, and the pillows were soft. Reception staff unwelcoming; pool/spa facilities cramped (web page has a misleading picture); breakfast was a shambles because staffing level inadequate for number of guests (no table ready, then chairs missing - had to rectify this ourselves. Self-serve food was old, cold and looked very unappetising. Restaurant manager over-ruled a waiter who wanted to provide us with fresh plates of food by insisting we use the awful self-serve bar)
Welcoming and friendly staff. Swimming pool very nice (and warm)
nice pool/ gymn. very good supper. good, charming, helpful service. absolutely no noise insulation. was woken many times by people passing outside the door. heard every intimate detail of the man in the room above's night-time visit to the toilet. very poor night's sleep
service was slow the rooms had not got any internal information in them. the bar prices were very high in the function room, lower in the main bar, why! and a £5.00 charge for room service at 19.00 was a bit steep as the kitchen was open. it was very comfortable
Nice large room, decent beds. Room slightly tired in places.
The Staff were good, and the views and surrounding area very good indeed. Our double bed was very uncomfortable as the mattress needed being replaced as it had collapsed in the middle. That's very poor for a DE Vere hotel!
Gym and Spa facilities. Breakfast service and speed. Check in staff not engaged and poorly trained. Unimpressed by the canteen style carvery for evening dinner. As said by other reviewers the length my room was away from the bar, restaurant, leisure club.
Used the gym & the pool, also dined in the evening at the main resturant & bar. The resturant staff were very slow, we waited over half an hour for drinks and had to ask twice for them as the first waiter had forgotten.
I thought our room was really lovely. The bed was huge and the bathroom was a very high standard. We had a very good night sleep indeed. The carvery lunch was below par, especially for the price of £22 per head.
The leisure facilities, were very good. An excellent gym with machines and free weights, Squash ,Swimming etc. The restaurant served quality food, and the staff were very helpful and friendly. The only minor point is it is a large hotel and it can be a hike to your room! But then the facilities are on a larger scale. So it's swings and round -a-bouts.
Concierge was very helpful and obliging-facilities appeared to be excellent but we had no time on this visit to use them
relaxed atmosphere.luxurious surroundings.restaurant and bar staff extremely professional and helpful.nothing was too much trouble.
Really enjoyed our stay, it was clean and comfortable. The cooked breakfast in the morning was gorgeous! Fully recommended.
I stayed for a week and the staff did everything possible to make it a pleasant stay; extra tea, fresh milk. Room 1 was a very comfortable ensuite double room on the ground floor. I did not see the upstairs rooms. No negative comments
Excellent location; staff very welcoming and friendly. Room well equipped, including microwave and fridge, although we didn't use them as we were only there for one night. Pillows very uncomfortable!
Nice if you were staying a few days as there were a small fridge and a mirowave and plates and cuterley in the room so you donot have to eat out all the time
they had a fridge in each room, and a microwave! this is the first uk b and b where we have found a fridge. absolutely magnificant! we had the ground floor room which was great as we had heavy suitcases. the ensuite was huge, with a lovely shower. breakfast was good, and the staff were fantastic. nothing.
Excellent staff and warm, friendly welcome from Myrna. B&B's don't need to be luxurious but comfortable and welcoming. The Red House scored highly. Lovely back garden to enjoy if you have the time! No
The Breakfast overcharged by £7
the shower was unadjustable
clean and freindly
The ambiance was fantastic. The room was luxurious and quiet. The only drawback was the lack of an elevator. I would definitely recommend this hotel.
spacious bedroom No lift
Friendly, comfortable, ideal central location, wonderful singers/guitarists practising in the bar !
Welcoming and comfortable, relaxed environment.
comfort of the hotel and friendliness of the staff `noticed that the glass in the doors was dirty particularly the entrance to the restaurant, creating a scruffy impression, although the hotel was not scruffy!
The carefully and beautifully restored surroundings, the excellent breakfast, (I travel extensively and rate this aspect as quite the best I have experienced for years) and the obvious care for customers experienced from the moment we stepped through the door until the moment we left. No
the bistro evening meals. excellent.. the bed was so hard i would have been more comfortable on the floor...room 101.also no hot water from sink tap until the bath tap was turned fully on for a few minutes.
Good position in the centre of town. Better breakfast than most hotels of a similar standard.
Excellent breakfast - all breakfast chefs should learn to cook to this quality Noise from kitchens early in the morning
Helpful staff, delicious dinner, great ambience and central location. The room was in some respects not well maintained - in particular, the toilet seat was very loose.
the location was excellent,room very roomy,the general apperience of the hotel was good
Staff friendly. cooked breakfast very good. room comfortable and very clean. shower very powerful. Croissant a little chewy - only one I can think of.
well placed for visiting Horncastle and Lincoln Noisy occupant of room above
The hotej decor was excellent 5 star Everything
The bathroom in our room was nice and modern Service was dismal, and not good value for money at around £80.
I liked the dinner, breakfast and the reception I thought the room decor was a bit tired.
Friendly staff. Food good. At last a hotel with rubber safety mats in bath when showering. Thankyou.
Friendly and helpful staff, large, clean room and delicious breakfast.
Fair value at £69. Overall impression of decor was good - generally looks smart & modern. Pretty location. Room & bathroom size was very good. Disappointing dinner menu, limited breakfast items left with an hour still to go until end of breakfast, was given a twin room when I had booked a double, decor tatty in places, 4 of the draught beers were out of service in the bar.
Wev were upgraded to a mansion room as there were very few residents on the day. This was a large room with a great bathroom but let down by the bed being a standard double and not king Size, the matteress was spongy and not at all firm.The majority of then staff were excellent. The restaurant supervisor was competent but let down by below average waitibng staff and chefs. The food was mediocre at very best. My partners meat for dinner was undercooked and mine was cold, we complained and no action was taken. The Breakfast was served and not Buffet and the majority was cold or luke warm at best. A lovely place with some great staff but sadly badly let down by the food quality.
The setting really had the wow factor, it felt very peaceful and the staff were helpful. Paying the full hotel rate but being put in the student accomodation in the lodge.
Had a great stay, got upgraded to the min hotel, so excellent value for £39 stunning building not that easy to find!
Ticks all the boxes for a quality, comfortable relaxing break. This was our second stay in the Mansion House and we are looking forward to returning soon. Nothing at all.
I think this is a great place to stay particularly if you need a stop close to the A!
Excellent welcome offered to book us table for dinner when we arrived,offered us ironing equipment,booked us cabs during our stay.Iwill definatly stay there again when I go to visit family & will recommend it to other family members.The Farrier resturant was excellent not just for evening meal but breakfast was brilliant & the play area is great for the kids.Easy to find! None!
Very friendly staff,exceptional at reception.Well trained in Customer Relations None
Good clean modern accomodation, enthusiastic, polite & informative staff both in accomodation block and also adjacent restaurant facilities.
Comfy Beds, Clean Cooked breakfast wasn't very hot and our egg was undercooked and sausage was chewey. Good variety of breakfast but we think £7.99 was a bit expensive.
Warm welcome. Comfortable & clean room facilities. Good breakfast. Nothing
The room was clean and comfortable and very good value for money. The adjoining restaurant was of a good standard and all the staff were very polite and helpful.
Comfortable, convenient and guarantee of good night's sleep.
Very helpfull receptionist,great value for money.
the staff made us very welcome and nothing was to much trouble !!! the room was excellent !!! the doule room could have done with another comfortable chair !!!
good value for money. Excellent staff
Lack of available parking when arrived.
Breakfast was good water in bathroom was hot No lift in hotel bar not open Friday night
The decor looked a little tired and the bathroom was basic.
pleasant staff good breakfast,Sky sports a bonus Decoration shabby and hotel was to warm.
Good Parking, clean room and good cheap food. Bathroom - around bath and shower seals needs attention.
We liked the fact that all the staff were friendly helpful and nothing was any trouble to them, the meals we had in the hotel were excelent, we found the hotel to be very clean ,comfortable and peaceful, and if we need to come to Grantham again you will be first choice I think the hotel would benifit from somebody being available to show guests to their rooms and if needbe to help with their luggage especial the older guests
convenience for the visit pleasant friendly staff
Did not eat until 9.30pm but still obtained good service. Disco in hotel the night we stayed but stopped about midnight. Would prefer not to have had this going on but it was not too loud!
Location. I was ok due to location.
Proximity to town centre & price
Crown Lodge was a very good clean place to stay, with a welcoming atmosphere and with good food, including some unusual items on the menu. None
The hotel was dated, dirty and proberbly the worst hotel ive ever stayed in, the hot water tap turned but no water came out. the room was dirty and I was woken at 3am in the morning by an alarm in the next room going off constantly. the chances off me staying here again are nil.
the comfort and surroundings of the hotel, pleasant staff, and nice food on offer, evening meals, and Sunday lunch. no
it was quiet and barry and corrine were friendly and helpful bedding was shabby as were the towels. crockery in the room was dirty and had seen better days.central heating did not work although an alternative was provided.water in the kettle was stale.
Good choice of vegetarian dishes in the restaurant, very peaceful location, run by friendly couple
Very friendly welcome and good food. None
From booking in to booking out everything went so well the rooms were comfortable and clean food was excellent. We didn't come across any bad points.