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Friendly competent staff, value for money Room service food from the Oriental restaurant was very poor
We had a high floor room which meant a fantastic view over the city from our balcony. The Asian restaurant at the hotel tried to serve our food too quickly and one of our party suffered food poisoning
Design Hotel in the heart of Sliema, a little bit up the hill from the waterside promenade, great view from the higher floor rooms and the rooftop / rooftop pool. Their label of being a "design hotel" seems a bit overemphasized and can lead to certain excesses, some shortfalls with the breakfast. Cleanliness is not really a strength of all the Maltese Hotels in general.
Friendly staff The shower was poor and not functioning properly
The staff was excellent! It was a really nice hotel, will definitely go back there.
very clean good quality nice people things that are not finished i.e. no movies or internet in the rooms
The staff was efficient yet pleasant at all times. The wardrobe was not well designed. There was no place to hang long items. They use those hangers that are hooked to the bar. The bar went from front to back. Making use of the closet difficult. The furnishing were comfortable. But we had a junior suite with one easy chair and a desk chair ... and three ottomans! Another easy chair or sofa would have been more comfortable. There certainly was enough space. The room included a nice balcony overlooking the sea -- yet the be for some strange reason was placed so that one could not enjoy the view from the bed ... and given that there was only one easy chair ...! In regard to the question below about 'guest reviews' there weren't any the hotel only opened at the end of August 2007.
The bed was very comfortable and the staff were great. The hotel was obviously incomplete. The water pressure was inadequate, the room was not finished (building wise) and therefore not very clean. I would also suggest carpet in the bedrooms instead of tiling as this impacts on comfort. The facilities that were mentioned were also not available yet as the hotel is not finished. Definitely not up to 5 star standards.
The central location of the Hotel makes it easy to visit Sliema and Valetta, near to many shops or restaurants. The breakfast (continental buffet) served during our stay (nov 2010) was absolutely not at the level of the 5 stars of this hotel. No fresh juice, poor presentation of so-called fresh fruits (apples were brown, almost burned in their juice), whereas Malta has plenty of ressources to serve them al over the year. The real good stuff was the bread choice, but for a 14€ BF, it looks nevertheless very unsifficient for this class of hotel
Comfortable beds, good service There is a motion detector in the room, with a bright red light which shines if you move also at night. It keeps you awake.
Location near ferries and buses, shops and restaurants; good for exploring and getting around. Short ferry ride to Valetta. Recommend Chop House at Tigne Point, Aroma restaurant (and others) in town. Basic price was ok but all else was too expensive. 25 Euros/day for wifi (lobby system does not work, made and saw several complaints). Recommended not to drink tap water, but bottle in room is 3 Euro (2 Euros for six 2 litre bottles in the shop next door). Breakfast > 11 Euros, walk to the front and pay less for a better selection.
la beauty farm
The comfort and decor of the room were first class with a great balcony for relaxing. The breakfast buffet was rather limited. There could have been more fresh fruit, proper fruit juices and coffee. I would choose a room only option in future
We liked the Sliema location. It was 10 minute walk to the ferry to Valletta with a steep walk back which we did not mind this at all. The food served in the bar restaurant was excellent and very reasonably priced with excellent service. Very helpful staff. The hotel has an English atmosphere which we found charming. The shop in the hotel had an excellent range of gifts, also reasonably priced. Although this hotel is not on the waterfront, we had views of the water from our balcony. There are a lot of restaurants and pubs near the hotel. Also a very easy walk to St Julians where there are heaps of restaurants. We would definitely stay there again when we return to Malta, which we intend to do, as it is such an interesting place. We found the airconditioning very warm, not only in our room but also in the bar.
very friendly and helpfull staff good, atmosphere plenty of characture. said large balcony which we paid exra for,which was misleading.
Comfortable bed, excellent cuisine, friendly helpful staff
Very polite staff, great room with the most comfortable bed I've ever slept in! Swimming pool was closed (seasonal) and there was some construction noise due to expansion (but this is Malta-wide currently)
Great location. Away from noisy main roads but still close to everything. Restaurant food wasn't very good and the tablecloths were always dirty.
very friendly and helpful staff. Very comfortable. Having its own car park was a definite bonus.
Close to all the action Not four star in my part of the world (2 1/2 or 3 star at best), air-conditioning went on and off from movement sensors in the room and sensors on the doors - never got cold, elevators had no logic whatsoever
The professional staff, location & ambiance. There was nothing we did not like.
all services of a palace at a good price. children policy very aggressive is also a major selling point.
The room was good and clean The food. Especially the room service menu.
The service,friendleness and cleanliness. N/A
the hotel was nice and clean the elevators system needs to be fixed. it takes forever to get elevator and then it makes frequent stops when it doesn't need to
The location is perfect. One thing that is important, is the free car parking for the quests of the hotel. But most we enjoyed the indoor pool and Spa. Very relaxing experience!
We loved all of our time at Le Meridien Hotel. It is close to our house and we decided to spend the first few days of our honeymoon there before flying to Rome. My new wife and I enjoyed every moment and look forward to going again as soon as we can. Nothing at all..we we entirely happy with everything and hope to spend our anniversaries there too
clean and spacious room, great views over st julians bay. tried to book a massage for our last day the day before but there were already no available slots
The Pool, gym and spa facilities were very good and it has a large sun terrace. It is also well located near the waterfront and lots of bars and restaurants. Building site outside our room woke us up at 7am every morning. Quality of building work and finish in hotel was sometimes poor, but this seems to be a feature of Maltese workmanship generally. Our toilet flush broke and had to be fixed. Our room safe also broke and had to be fixed. Speed of response from hotel staff could have been better.
Lovely room. Good location, Free parking in busy area. Good Gym/Spa. Limited room service menu.
The Hotel was well located, and of a good standard all round. Staff were friendly when spoken to. The music in the lifts would drive anyone insane....all the guests we shared the lifts with felt the same. The staff were not friendly, or outgoing personalities, and very much waited on us as patrons to make conversation with them. The rooms had very little information if at all any about the area and services offered at the hotel. No daily weather updates etc.... all being said though not the worst I have experienced ether
Convenient Location No
Location was exelent, rooms very clean, niece clean swmming pool. Gorgeous views!
The location is convenient
We had a lovely view from our hotel room. Breakfast was good. The bed was very hard and the shower was held in place with a piece of string- we were not able to adjust this- water just went straight downward. Not very impressive.
Location of hotel was excellent No heating in rooms and this was confirmed by the staff. This may have been due to the fact that there were not many people staying during this period. The food was basic but on hearing comments from other guests who stayed fully inclusive we had made a wise choice in staying B+B only. As previously pointed out no bar during the evening and no entertainment whatsover
Good location. Some receptionist were okey One of the receptionist was very rude and not service minded. The Hotel manager didnt want to meet the customers when I requested to have a word with him. He was rude. The housing keeping were not clearning the rooms. They cleaned 3 times but didnt even remove used platrs caps. . The reception overcharded us for cruise to sicilly luck for us we changed in the bronchures.
friendlyness of the staff
Nothing was too much trouble for the staff, they were eager to help however they could.
cleanness, hotel location, calm poor buffet breakfast
Everything was good. Closeness to everything and beautiful views over the sea and the st. Julian's bay. Needs little updates in the bathroom , otherwise all good. :)
breakfest was very good. shower not good for people with more than 1,60 m
Location was amazing! A short walk to pretty much everything downtown. Conveniently adjacent to the lagoon for that early morning refreshing dip before breakfast. Loved it! Service was a bit slow.
Close to both Sliema. Staff were friendly and room was clean. TV didn't work, toilet didn't flush and leaked.
It is a good place; the staff is very friendly and helpful and the price is very reasonable. Not anything in paticular
Nice hotel for a low cost. Exellent location. Bus stop just outside. Breakfast could be better. Traffic noisy at seaside.
The location of the hotel is excellent. Not a luxury hotel but functional and clean. If you want to see Malta it is an excellent base. The breakfast was pretty limited even by European standards. Toast, ham and cheese and melon with cornflakes and muesili every morning
the location and the ease of getting everywhere else nothing
The hotel has an excellent location. The rooms and bathrooms are clean and comfortable. All see view rooms have 180 degree see view and a great view of Valetta. Wide, miles long promanade along the shore line, lots of restaurants nearby, excellent public transportation, public swimming-pool (salt water) only a few steps from hotel..two tumbs up. English language TV channels. The same, very limited selection food for breakfast day after day, No internet access (there are cyber cafes near by).
very good, cheap hotel and near the sea. I really like it.
Excellent sea views. Clean hotel, staff helpful and friendly. Excellent location with bus stop right outside which makes travel around Malta easy. Breakfast basic but adequate. Superb value for money. We did see other bedrooms without a sea view that weren't as good as the one we had.
Friendly Staff & location. After Hours accessibility was restrictive; an imposition on would be considerate customers, to return to hotel @ timely hours or risk inconveniencing the manager to wait up for your return. Note this is only my consideration since management never imposed any inconvenience restrictions to customers.
hotel position and location + roof sun area (a) public restaurant right hand side very scruffy dirty tablecloths etc (b)restaurant lhs doorman attitude so poor we did not use - went to (a)
Location in Sliema along the seaside promenade is very good. The rooms definetely need renovation. Beds are bad, fitted carpet not fresh, same for furniture. Storage for clothes not enough.
relaxing feeling , very operative staff , panoramic seeing nothing
The staff was very helpful and nice at the reception, at the bars, in the restaurant; the restaurant was clean and nice with a big variety of tasty meals, the service was excellent, the waiters and the cooks were very polite. The evening programmes in the Skyroom were also entertaining. No. I was really satisfied with everything.
lots of facilities our balcony did not get any sun except in the early morning the spa people were not very nice swimming pool was across the road
Nice breakfast - good selection. Rooms were nice and comfortable. Hotel is right across from the bus stop. Good buffet restaurant for dining in the evening after a long day of touring.
The sea view of the room
We like the location, in walking distance of restaurants, shops and harbour. It was comfortable and friendly. The restaurant was not brilliant for evening meals and the adjoining Italian restaurant was very expensive
Breakfast is good, indoor pool is very small (only 5x5 meters) but cosy, location is ok. This hotel is seriously overpriced! Don't trust the photos on the site - it's not a SPA. For the price of 4* hotel you receive a motel-like room, very used furniture, dirty towels and toilets, too old facilities, and bad view from window. This hotel would be ok for 35€ or 40€ per night, but now it does not worth the money.
Location, comfort, staff ... everything superb! We have spent a full week in a superior seeview suite of Hotel Preluna and enjoyed it very much. The fantastic friendliness and helpfulness of the staff is highly appreciated - Manuel, Ivanka, Desiree and the others at the front desk will never be forgotten ... Nothing missed, nothing disliked. Everything perfect.
Proximity to seafront. Comfortable (if tired) room. Levels of friendliness very variable, esp. front of house. I feel that a warm welcome and friendly service goes a long way. However, all requests were considered and handled reasonably effectively. Improvement suggestions to duty manager were well received and I was happy with response. Breakfasts - although included in the price - were uninspiring; food quality acceptable.
The accessibility of the local services, beach and being able to use some extra beach faciliities through the Hotel There was no fresh fruit available at breakfast It is now getting to have a tired look as will soon be in need of refurbishment
All was good - location, room, staff, food (bkfst only for us), TV, wifi. Just one thing. We checked out at 1200 but were not leaving to airport until 1800, so we wanted to leave baggage there. There is no specific place - just one corner of the lobby area - but zero security. They don't even give baggage tags. So if your bag goes, you can do nothing. Either the hotel should stop accepting bags, or start a system to run this properly. We were lucky because we could take our bags - there was no way I could leave them with no security - but I presume most visitors would have no choice.
the veiw,personnel, food and location were excellent We did not like the top bed covers divided in two,it was impossible to get heat and so it felt cold.
good location close to the fairy area and on the bus route to the airport very nice traditional restaurants in the area poor accommodation the room looked like wasn't rehabilitated since years - old furniture the overall conditions are meting the expectations for a maximum 2 stars hotel even thought was quite expensive
Room was OK, access easy, breakfast good Reception staff not so "friendly" - but still professional. Everything like WiFi, TV, room safe were charged as extras... so didn;t get used.
The Diplomat was in a very good position on the main sea front promenade and a 15 minute walk into the main town with lots of bars and restaurants on the way. The buffet breakfast was very good with lots of choice. The air-conditioning was not cold enough for us. After being examined by the maintenance, it seemed that there was nothing wrong with it and seemed to be the accepted temperature for the locals. Do not choose a room at the front of the hotel as there is an outside bar which is open till 2.00/3.00am and gets quite noisy and lively. The hotel was clean enough, but needs a sprucing up, a coat of paint, was a bit run down for a 4*.
The view of the sea and the nice coffee area at front of hotel where you could sit in side or outside
Sea view from the room Uncomfortable bed
good location To be honest, I experienced a shock just ten minutes after my arrival. A huge cockroach welcomed us as soon as we opened the bathroom. We killed it and complained to the reception. They said such things never happen and fortunately it proved to be true. We found no more cockroaches. Neither in our room, nor in other hotel facilities, it must have been a lonely guy:). Rooms were clean and tidy.
The staff was great. It does cater to older clients but that means no problem to get a great sleep. Don't understand the complaint about breakfast. It was the most comprehensive buffet that we saw in 5 weeks of travel in Italy, Sicily and Malta.Hotel a little dated but clean and the price could not be bettered for this location. no
Sea view from the room is excellent. Location is good - near all points of interest, but at night you hear only the sea (if the window is opened), not music from the clubs or cafes, or something like this. Furniture looks shabby. Shower gel smelled like it's rotten. No balcony. Very weak and unstable wi-fi signal in the room.
Having booked a room with a sea view, we were given a small back room with a frosted window to a service shaft for the first 3 nights.
Good location, large room which was kept clean, friendly staff and good value for money. Breakfast was below par for visitors
Great View from balcony , convenient parking just outside the door , 5 min walk to shops and restaurants .
The reception staff were very friendly and welcoming and were most helpful at all times. The hotel is in an excellent location, a few minutes walk to the ferry to Valletta and bus connections to some of the more important destinations on the island. No matter what other reviewers might have said, I found the room large, comfortable and clean. The bed linen was clean and fresh towels were laid out each day. There was a TV in the room, contrary to my expectations, and even though the programmes were in Italian, which given Malta's geographic position, was not so surprising. Having read the reviews before booking, I chose this hotel mainly because of the rate, and though there were some shortcomings (e.g. breakfast was very basic and the breakfast room could do with redecoration) I found it to be extraordinary value for money. As a senior citizen, I found it to contain everything I needed.
location was very good,only a short walk/bus to the town centre. very noisy,builders banging about early morning,toilet making lots of noise.bed not that comfortable.
The breakfast was really nice, staff excellent and helpful, and for the price it gives just enough. The hotel room itself, was not so comfy, but if you are looking just for a place where you will sleep during the nights, its just fine.
large room and helpful staff
Very comfortable beds, friendly staff Breakfast
The view from our balcony The siting of the dining room. The lack of toiletries and towels. The electrics looked decidly dodgy, our electric fan did not work and buttons on the television were missing
Nicely by the sea, large room with sea view. Roome decoration was simple, facililty was basic. The old receptionist was a bit fussy and snobby.
Very nice friendly efficient staff, perfect location in Sliema along the seafront, big confortable clean room, very good breakfast and excellent dinner buffet.
checking out we were expecting a 4 star hotel as advertised but the room was dirty and the bathroom dirty more like a backpacker rooming house.the breakfast was not a 4 star menu in fact we only ate a piece of toast and a glass of orange cordial. very disappointed.
The lobby of the hotel is renvovated to look nice and welcoming, but when you arrive to the rooms the halls are dark and damp. Many of the floors smell like chlorine. I didn't find the staff very helpful or accommodating. Beware wifi is not free.
The cleaning staff were particularly cheerful, attentive and thorough - top marks! The food was generally good, but not of a standard which I would expect from a Four Star Hotel. More importantly, I would also have expected a clear indication of the cost of telephoning from the hotel. This turned out to be terribly expensive; guests should be advised of the charges clearly in the room services folder next to the section giving the international dialling codes.
The staff was friendly and the location is very easy to get to and convenient! Frankly, I have been surrounded by helpful people regardless of the modesty of the services. The quality of the bed and their internet services.
The efficiency of the hotel reception manager.
The position was excellent, just off the promenade and walking distance to buses and ferry to Valetta. Swimming pool on the roof was a bonus on hot days. The decor needed updating and the beds were worn.
Nothing Room was very small and service was not upto the star category of this hotel.
Location. The hotel is not of 4 star standard or anywhere close to that. The two single beds in the room had unfitted sheets that came off as soon as you sat down and no undersheets or matress protectors. The staff, while not rude, were far from hospitable. Overall it was fair value for money but not a pleasant experience. Fitness centre is closed for much of the weekend.
Central location, swimming pools indoor and out. Good breakfast and friendly staff.
Sensitive conversion of lovely historic building Very spacious duplex room with ample space for reading, writing - feels very private - good location for a romantic escape - extensive covered balcony - great in summer Generous well-equipped bathroom Very quiet location in residential Sliema Though equipped with 2 wide-screen TVs - reception was of poor quality Awkward relationship with sister Victoria Hotel - who run the Capua - separate building - when going to bar/ dining room/ use of pool - No B&B/half- board package available - unlike Victoria - upholstered furniture needs recovering (in our room but especially in dining room)
Absolutely loved it, would definately re visit No