Would you like to save as your currency permanently or for this visit only?
Only one english speaking staff, room service operator could not speak english. Considering this hotel is located next to an International Exhibition Centre, there should be english speaking staff.
spacious rooms, clean, near the exhibition centre poor choice of breakfast buffet, poor transport connections to Moscow centre
Location near expo. Many things but especially the walls are so thin that you even hear "breathing" of your neighbour..........
So so Communication, little english speaker
I wouldnt choose this hotel if i didnt take part at exhibition. not comfortable for people who came for sightseeing, far from the city, through there is a metro station 5 min from it.
Very good A/C, good breakfast I've made last minute booking - booked a night in the hotel thru www.booking.com only 40 minutes before arrival, near 10pm. When I arrived to the hotel receptionist told me that booking office is open till 8pm, so she can't see my reservation still, and she can't give me a room for the price I've booked, only for a regular price. I asked for a manager, she told that the manager is also absent at this time. She was very impolite and tried to put me out without any rooms. But I persuaded so she was needed to call a manager. The manager explained her everything by the phone, so finally she managed to give me my room. But she even didn't excuse.
The room was good.For the attendes of the exhibition at Crocys Center this hotel looks perfect.You do not need to go outside,everyhing is in one complex of buildings. The restourant service is not too good as the hotel.
Rooms were large and extremely clean, staff were polite and service oriented. It seems, there is absolutely no acoustic insulation between rooms.
Kind and service oriented staff Room with a few of the hall was horrible, the window could not open and the airco could not cool so I did sleap in hot room. the hall downstairs was entered during the night and the people building some stands made a lot of noice.
Spacious, clean, and comfortable rooms. Location is right in the expo center, which is key with Moscow traffic. Though it is supposed to be a business hotel, the Internet connection was mostly down, and spotty at best, despite repeated complaints. They are also very cheap when it comes to amenities and perks - For instance, they argued with me when I asked for an extra bottle of water and some more soap.