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Very friendly and good staff. Clean rooms, good breakfast and dinner.
It was pretty average stop-over for the money. You didn't feel very welcome by the staff. But nothing to really complain about, it just wasn't a hotel you would make a point of going back to..
During our stay at Defanti, we liked the service the most. As we had called in to be later, the staf didn't hesitate to stay and wait for us to arrive. Even after having arrived they served us drinks from the bar.We're very satisfied and have planned to use the hotel more often in the future. no
its a family business and of course the politness and service we received from the owner A coffee or tea facility in the room, before someone goes down for breakfast. Also parking facilities, althougth owner allowed us to park in his private space. There were no signs at all on the road for the hotel, nobody around in the evening to ask and so difficult to find
The staff were so helpful, warm and interesting--it's been owned by four generations! The food was good as well. The room was a little small but it worked.
A small and ancient family business with a hotel, restaurant, grocery and gas station. Perfect for overnight stay. Simple but good menu for about Euro 25,At the back of the hotel no disturbance of the trains going by in the front ( at about 200 meters). No elevator. With 3 floors. Beds, especially 3rd bed not big for adults.
Excellent value for money. Owner couple is extremely friendly and helpful. The rooms are clean. Adjacent gas station owened by same fellow carries benzin at a reasonable price. Town has absolutely nothing to offer. Its a pitstop to break the journey. I was a bit skeptical about room facing busy railway tracks across the street from prior reviews but this really is not an issue since windows eliminate 80% of sound when shut.
Size of the hotel (quite small), pleasant family atmosphere, comfortable room with quite big bathroom (need not be the case in all rooms!). Somewhat noisy environment (railway, local road, motorway nearby). It's no surprise, considering the location in a narrow spectacular valley with all the traffic up and down San Gottardo. When you shut the window, however, the room is quiet enough.
quick assess to the hotel fron highway, we used the hotel as transit hotel on our way to Italy. Simple hotel but nice atmosphere
The room was basic, staff friendly, most spoke english, the food in their restaurant was the best we had in Switzerland for the price.
Convenience to what I needed to do and helpfulness of staff.
very friendly staff - excellent price - excellent restaurant Not a thing
breakfast was nice, staff really friendly the beds were not really comfortable
Friendly staff, good restaurant - good hotel for a stop over heading south.
Easy to find. Excellent staff. Spotlessly clean. Biasca, Switzerland is a beautiful quaint town. No.
Location, and the restuarant for dinner. Excellent food and good wine - service very good. Very freindly staff in both restuarant and hotel. The pillows really need replacing. We have stayed in two different rooms and in both they are very poor and thin. Take your own. Beds ae comfortable. The shower again in our room didnt work properly and again this is an area that could easily be updated by the hotel and one that is actualyl necesary for the prices that they charge. We would stay here again - and hope that they may consider updating these points in the hotel as it really is the only thing that lets it down for us.
The helpfulness of the staff when my husband slipped and fell during the night. The location is nice. The shower room is very small, and a sliding door instead of one that opens inwards would be a very sensible modification.
Good breakfast No Balkony
How can you have a room with a bed that's 60cm wide ?