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Strangely a part of a petrol/gasoline station, through which you have to enter it, but this assures 24 hour staff (for late arrivals, safety of your car in the car park etc), and so in practice is actually a good thing. Hotel only built in June 2010, so brand new furnishings, spotlessly clean and very comfortable. Small café/restaurant is great value for money and actually had one of the best tortillas I have ever tried (savoury continental breakfast Eur3 pp). Excellent childrens' playroom also (Ikea shoppers will recognise the contents well). All in all, extremely good value for money, and I'd stay again if passing through Miranda de Ebro. On the outskirts of the town, so not great for city breaks, more of an overnight stop when driving from Madrid to San Sebastian or France for example. Looks like there's a brothel just down the road, but far enough away for comfort. Staff were a little quiet and slow especially in the café, but that tends to be the norm in Spain as a whole anyway.
the room was very quiet away from the lift.
Reception staff were very good. The breakfast arrangements were chaotic and the food available was very poor and nowwhere near the standard of the hotel.
Good location and good restaurant; friendly and helpful hotel staff. What was very important for me, I could find them for check out very early in the morning (at 5.50 a.m.) without any problem. Very noisy. You can hear any movement in the coridor and people were returning back and clashing doors during late hours.
easy to find. good stop off on return to Bilbao ferry
Cafeteria was very basic (although the restaurant was nice), bar only open late at night
The evening meal was excellent Our room was west facing which made it very hot on arrival
Close to town centre Noisy electric supply box and heavy water leak from airconditioning unit damaged my documents on the desk.
excellent value for money will stay again
The use of the elevision and the A/C The noise of the beds on the floor whenever you moved or sat on them.
Location and service
All hotels are more or less the same these days, but we have been staying in this hotel for the past 2 to 3 years now on our way between our homes in the UK and Spain. Nothing.
Excellent Size room for a family of four. Good air-con system (only works with Key Card in room but your get two key cards). Underground Secure Parking Free of Charge. Very quiet due to excellent double glazing - (right next to major Truck Stop and not far from Train line but could not hear a thing!! you could of heard a pin drop!!!!) There was restaurant next to the Hotel which was good value. All beds were very comfortable, even for the kids who are real fussy!!! Will be using again.
the best nights sleep for a long time
Clean comfortable and more than adequate for an overnight stay Nothing
Because it is located in the middle of an industrial estate it is really more of a motel However the room was huge and very nicely appointed. It was fine for an overnight stop on a long journey. Just the location
The feeling of space, the relaxed atmosphere and the cleanliness
Clean, good location, ideal stop for driving up from southern Spain. N/A
Hotel staff at reception very friendly and room was lovely The cafeteria staff were quite rude. Although I dont expect people in Spain to all speak English, I felt no attempt was made to try and help us when choosing from an all spanish menu. The bread was stale, the meal was horrible and the staff rude. It put us off the hotel which was a shame as we both thought it was a lovely place until visiting the restaurant.
The friendly efficient 24 hour bar-restaurant was excellent after an 8 hour journey from France The hotel would benefit from better signposting from the motorway to the industrial estate, and to the site itself. We arrived (with GPS) but could not see where the hotel was.