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We booked a luxury room, and booking.com confirmed our booking,but this type of room was not availeble when we arrived. Instead we got a suite. When we left the next day we were charged for the suite, € 30,00 more than the confirmed booking.
No air conditioning made room uncomfortably hot.
The hotel was fantastic, in a beautiful location within the town. Thoroughly reccommend it. Food in Mama Rosa's was excellent.
The restaurant has to poor food !
This was a wonderful hotel in the heart of the Old City. The staff was very friendly and the food was excellent. We would definitely stay here again.
Wonderful hotel in beautiful Luneburg! This is really a great place to stay when visiting Luneburg. Staff is very friendly and helpful, beautiful large room, excellent location of the hotel in the middle of the old town, spectacular view on the city, really nice terrace for dinner and breakfast, excellent breakfast, very convenient garage facilities. One of the best places where we staid! And we travel a lot... Really a great place I would recommend for city travelling, romance/honeymoon, etc. I will go back! Really nothing!
very good location,romantic riverside room is very comfortable. expensive a little,considering room equipment.
rooms clean, facilities excellent no way to get your luggage to th room easily!!!
Spacious, comfortable room in a beautiful building, gorgeous view, cocktails on terrace by water Breakfast not included in the fairly hefty price of a room
Hotel is very convenient to the 'old town'. Beautiful location on the Ilmenau River and little harbor. Room was very large and nicely furnished. All buildings of the complex are conveniently sited to each other. Very desirable place to stay. Pillows were not up to the standards of our other hotel accommodations.
Visit CeBit-fare in Hannover
Spa and close to golf.
The location and the walks around the hotel. Breakfst at 15 euros per person is very expensive
The sauna - turkish bath facilities; the free membership to the excellent sports centre next door. The lovely walk around the golf-course. The excellent range of evening cocktails!! The breakfast, although good, is expensive at 14 euros per person. It is hard to imagine anyone eating that amount of egg, bacon and sausage etc!!
Located a few blocks from the Rheine River. Rooms were clean and had big windows. WIFI is an additional fee of 13 Euros for 24 hours.
Rooms and Spa No
Welcoming and smiling staff - at any time of the day or night! Excellent spa facilities. Outstanding fitness centre next door that was included in the price.
There's no substitute for a new building, and smart design. This hotel is only two years old. Simple, clean and neat, very attractive. The only reason you'll avoid this hotel is if you insist on 5 star appointments.
+/- Expensive but great Breakfast, 15€ p.P.
We were given rooms on the street side with noisy roadworks. Since the hotel was not fully booked, I would have expected a quiter room, even if this would mean an upgrade from them. Otherwise, very nice hotel conveniently located.
The staff was excellent; the hotel is brand new, with sleek design; bathroom was small but perfectly adequate with good shower; excellent restaurant for dinner and delicious breakfast buffet spread; quiet neighborhood. We had not brought a laptop so were disappointed when we discovered they did not offer a computer for guests' use in the lobby area. There was wireless in the rooms if you had your own computer.
Great location and wonderful design. There is no information about the hotel or town in English, only in German.
the room n/a
The room was fine. Evening meal was a good example of authentic rustic German country food. Many of the ingredients were home made. A little like an old peoples home.
A small, pleasant hotel in a leafy neighborhood. Close to plenty restaurants and good public transportation.
Service and staff are perfect. Rooms are super. Nice environment. Everything was excellent !
We like the location and the atmosphere at the hotel and the city.
We used this hotel as a stop over on a road trip from Germany to Sweden. The reason we picked it was the ease of access from the Autobahn. As always in Germany, the breakfast was great. I suppose we might stay there again if we were doing the same trip, but it wasn't really our kind of place. It was a bit overpriced. I would expect to pay that amount for a hotel of the same standard in a city centre, but not one located out in the country.
Very nice hotel with friendly staff.
Location. Internet access. Personnel is not very friendly. Room for 4 people was too small and 2 beds were located in tiny space. Restaurant quality was poor although in the web was recommendable. Quality-price of both hotel and restaurant is bad.
The village and hotel is nice. The personnel are very friendly. The breakfast is very fine. I would like to visit the hotel again.
All was perfect. if I travel in Munich area in ther future i will stay again in the hotel
Wonderful location and couldn't have been happier. We were made to feel so welcome and would love to stay again soon!!! Thank you for such a great recommedation!
Ability to use for two hours SaLue included in price. Excellent breakfast. Spacious room. Complicated parking - perhaps this is temporary due to building works. Design of furniture / arrangement of furniture in room suggests corporate meeting room / environment. Prefer proper shower rather than standing in bathtub.
Nice rooms Breakfast shoud start 6.30 instead of 7.00
Location. Free entrance to solebad No air-conditioning. Bikes are no longer for hire
Staff! Very friendly and warm. Very good breafast. :-)). We stayed at this hotel in the early phase of our drive through Europe, and also on our way back home. On our way back home we arrived very late but had an appointment to pick up our key for room 22. Excellente service! Mette og Ivar No. Only positive words to say about our stay here.
The staff were very friendly, good breakfast, OK price, easy access to Motorway. Closing already at 22,00.
Typical German Gasthof. Friendly and varm. Good kitchen.
Mycket fina hotellrum, trevlig personal och trevlig restaurant. No
Charming, not to far from autobahn for an overnight stop. Very good restaurant for evening meal and excellent breakfast. Initial reception not easy as we had to go to the restaurant, and the only one in situ was a waitress. [15 minute delay!]
The situation of the hotel is great, just outside Luneburg but right in the heart of the country (great for walks). The restaurant has decking overlooking the millpond and it was a fantastic spot to sit outside for dinner and breakfast. It is obviously popular with locals because they were busy every night we were there (early in the week). Staff (that we met) were friendly. Our room was dark and situated at the back of the building with no view which was really disappointing. There was no one on reception, we had to get the key from the restaurant so we didn't feel it was very welcoming (unlike everywhere else we've stayed) and a fax wasn't passed on. Would suggest you request a room at the front if you can.
We stayed in the new building next to the car park. The room was modern and fair with a wiev to a field where deer showed up a couple of times during the few ours we stayed there. The restaurant was kept in a very nice old style, and so were the other buildings. The near surroundings with the pond and ducks where very charming.
Good location,a little to remote for our gps :) but we had a nice stay. Luneburg is interesting, with a nice old architecture.
the room is good.The breakfast was very nice and delicious
The restaurant was wonderful and convenient. The room was very nice as were the amenities.
Although visited in late Octoer rain, the place was very inviting and nice. Room was clean and spacious. Food in the restaurant was excellent. All in all, this place is recommended.
The room The staff
Kindness off the staff, fruit in the room.
The beautiful location and facilities No lift, which was not a problem for me but would have been this time last year.
Nice and big rooms, big and comfortable beds, friendly staff.
Excelent value for the money. Free Wireless Internet. Breakfast much better than expected.
The location,room size,the restaurent terrace view lack of staaf
The location is pleasant and quiet, the hotel has atmosphere, and many walks can be undertaken from the hotel (within a few metres there is a heather landscape). The indoor swimming pool is unusually large and warm. The hotel is rather dominated by horse activity, and this can also be interesting for outsiders to watch. We agree with other reviewers about slowness of service. This was our experience both on the terrace in the afternoon and in the restaurant in the evening (despite only one or two tables being occupied). We also on more than one occasion had to get up and remind staff of our presence, and to get something else to eat or drink.
Beautiful and quiet surroundings. Very nice staff. Large rooms. Good food. Pet friendly. Nice swimming pool. It was hot when we stayed there. An air conditioning would be nice.
Very friendly atmosphere and fine and local meals combined with an excellent location at the Lüneburg Heide.
We liked countryside No
Very friendly staff. Poosible to rent bikes. Fantastic nature
Nice atmosphere, clean comfortable rooms, friendly helpful staff.
Bathroom would need to be refurbished
The location is really beautiful. It is a quiet hotel, where you can stay for a couple of days, to forget about stress and to enjoy the nature.
Friendly manner of the staff, good clean room and the excellent food. The very good value for money!
The food in the resturaunt was great and the staff went out of their way to help us find our way around town.
Very nice staff. The room was nice and clean, large bathroom. The restaurant was open from 11 am until 11 pm and offered a varied menue. The food was very good, not too expensive.
The staff were hepful and friendly the room was clean and nice I would have appreciated if we had been told the location of all the dinning rooms. chose the least nicest for our evening meal
friendly staff and position in village The room size was too small and access to bathroom was only just possible by stepping sideways.