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It is very convenient to the lake steamer, the Swiss National Railways station, and the station of the narrow-gauge mountain cog railway. I felt at a disadvantage because I didn't / don't speak German
The location is superb. The room was clean with all necessary amenities. Staff was often busy and unavailable.
The staff were fantastic, the breakfasts generous, the location gorgeous and convenient to transport. I was surprised how quiet Brienz is out of season, but it was a very enjoyable stay.
The central location permitted ealking to all points of interest in the area. A minor problem was the traffic noise because we like to sleep with windows open.
Weisses Kreuz is very conveniently located right by the railway and bus stations and the pier (boat trips on the lake) and the start of the Brienz Rothorn Bahn. Our room was at the back overlooking the steam-powered Rothorn Bahn - great for children and railway buffs - and who could object to being woken by the sound of a steam engine? (they don't run frequently, so not a huge problem). Although the parking space is a bit limited, it does not have to be reserved (contrary to what the website says). The dining room usually seemed a bit understaffed - often only one waitress trying to do everything, including washing up behind the bar. Our bathroom extractor fan didn't work and didn't get fixed (though I have to admit we only reported it the once, partly because of the language problem) and there were a number of minor housekeeping problems - not worth complaining about, but detracting from our sense of value for money. The hotel advertises free wi-fi: it accepted the code but neither I nor another British guest could get it to work. I didn't bother to report this (language again!).
Nice view from the room on the lake side. Best location to ride Rothorn Bahn and train to Interlaken. Nice staff. Breakfast was minimum level.
Great view of the lake and across from the rail station. No services after 11PM. Old and small t.v. with only CNN available in English.
Very Expensive. We had a modern room, however, the shower and toilet facilities are in the centre of the room. ie no privacy
New, cozy and lovely spa resort hotel! Well selection of delicated classy glassy fabulous materials and declorations for touch, look and feel starting from reception counter, small comfort but grand welcome area, heartedly warm sunny breakfast room to each individual bedroom. Clear plexi-glass shower room with special designed glass floor-right at the end of the bed (seperated from the restroom by sliding matching glass door). woww... candle light, heart shape ornaments, coloured glass containers full of floating fresh roses and their scents are everywhere including the ladies' room next to the automatic exit doors to the convenient parking space. Excellent indeed!!! No big table for working!!!
staff, and the mountens and very quit for relax the road and distance from interlaken is far a way
Excellent location and wonderful staff.
clean and comfortable pesky flies in the room, street noise
It was our first stay at this Hotel which we chose because of its location close to the Äareslucht". We stayed at teh hotel with friends. And were pleased on all points: rooms with balcony at lake-side, and a second room under the roof. The second room was more modern, which we liked, and had a nice view on the lake, and a modern bathroom. The hotel is a real family run hotel, even with a very personal newsletter composed by the owners in teh info map (other than the usual touristic info): in all very pleasant and friendly atmosphere. Dinner and breakfast on a terrace with splendid lake and mountain view. Sufficient parkingspace is available right.
great staff~ very helpful in 3 languages...
beautiful, peaceful location no
Breakfast,lake views, wireless
Nice & spacious rooms. Rooms are clean but the carpet is not. Staffs do not nicely communicate. Expensive for the kind of services delivered and the given grade.
The breakfast was nice - lovely spot. Most of the staff was very helpful. We liked the location of the hotel and the possibility of using the bikes. We were disappointed that the three person room we had did not look like the one on the internet picture. We had a cot which was not comfortable. We had hoped to have the room that had a living area with a couch in it that converted to a bed. This felt like false advertising.
We liked the friendly atmosphere in the hotel and the comfort of the room we had. Can't think of anything we didn't like.
The hotel staff, owner Peter and wife Erica >> and their daughter. Peter and Erica provided us a wonderful stay and took us up to a near village to research my wife's ancestry (Weissenflu). I will never forget the hospitatlity and wonderful stay they afforded us. Sp personable! Not one!
The location was unique! A view of beautiful mountains with water falls from our window was nice. It was well inside the swiss military airport, so we enjoyed watching aircrafts' landing and take off.The wooden room was beautifully decorated. Staff could have been friendlier. Terrible experience with dining in the restaurant: we had to eat and pay for an extra dish that we didn't order!!And had to pay for another dish which was different from the order and could not even eat cause it had pork!
Location, restaurant facilities
it was the lovely hotel , and i was enjoy to stay my vacation there , and i'll go to there when i want to visit Brienz again..
Very nice place, the lake, the mountains No
Hotel staff were very friendly. Hotel on the outskirts of Brienz but only a short walk from the scenic lakeside and 15 mins from the centre of town. Free parking.
The location was very good, close to the Ballenberg outdoor museum and to the mountains. In the promotion of the hotel it mentions that families with children are welcome, but our impression was that the personnel very much disliked children, which made our stay at the hotel fairly uncomfortable.
Brienz is a lovely town so being able to spend some time there was fantastic. The hotel had plenty of information about things to do in the area, which was useful. The room was nice and the breakfast was very good.
Very friendly staff, nice and very clean rooms, excellent food and a very nice and relaxing view The train passes by directly behind the hotel which means that every now and then there is a noise when the train passes by
I enjoyed my stay over there. The view of the glacial lake, the coziness of the room and the friendliness of the staff may my stay very comfortable.
nice location by lake internet "broken", room not very nicely furnished and crowded. Strange smell on hall.
We enjoy the view No' the hotel is excellent
The food was good and the view was nice. The service was good as we always got a table nearest to the water. The beds were comfortable and the bathroom clean. The room was a bit too small for two adults and two teenage children . The beds weren't very far apart so we walked into the bedposts a lot.
The friendliness of the owners and the hospitality and the comfort and cleanliness
Clean, nicely appointed rooms. Great view from balcony. Somewhat out of town. ok if your driving, but too far for a convenient walk.
nice location & beautiful area. Food was very good & room was big compared to the hotel room we had in Paris Only challenge is for North Americans to get use to no AC, it was hot and muggy while we were in the area.
the location sea view train noise the brake fast was very stantert and very hot no air condation
Rustic and homely. Staff friendly and very helpful. We were accommodated over a period that most hotels were closed but the service was still of high standard. Smoking in the bar/dining area.