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High quality rooms that look really really great! The fact that it is a small hotel with few guests.......and personal service.......made it special. The whole design of the hotel is very congruent and luxurious. The service in the Monastero restaurant was outstanding.........and secured a top rating of the staff from us. One employee at the reception was either very shy or just in a rather bad mood the 2 days we were there. I think she had a language problem that made her hesitate........but I am not sure. A hotel of this quality of course needs to have employees with good language skills and a smile on their face ! Most did! Other than this small issue.......everything was really perfect! :)
i liked the most the hospitality of the stuff,the suite,the garden and the wellness area the only thing that didn't like was the poor connection at the internet and the fact that wasn't wirelles connection.
Size of rooms and breakfast. Very boring. No information about the area. Far from the lake.
Very tranquil setting, attention to detail in everything. Fabulous spa, The owners are really lovely and give a very personal service Beaware that you are not in a resort or near to Lake Garda but after a day sightseeing around the lake it is really nice to come back to somewhere so peaceful
silent and clean rooms, clean pool area, excellent restaurant near by, it`s called al monastero, shuttle service to arena di verona, booked in the hotel due to very poor management. It was a desaster! We got upgraded room, the hotel said. But the picture of the booked room showed a very large room. The junior suite we got, consist of 2 smaller rooms. One bedroom and one livingroom,
I understand family-run hotel with an excellent restaurant in the garden. Very friendly atmosphare and and everybody int the staff are doing all they can for you to enjoy. Will recommend the hotel and the restaurant for my swedish golf-friends and we try to comeback next year.Superb ! Nothing at all.
Gentle hotel staff.luxury.relax in spa
I did not like that you have to pay to use the swimming pool or the wellness center. On their website, this is not stated that their is an additional fee for this. For 210 Euro for a night, it should be included.
We were apparently the first English people to stay there and the staff were lovely. The rooms are a fantastic size. The pool looks lovely (too cold to try) but there is an indoor one and the spa was very nice. We hope to take the children back there in the summer. The beds are a little hard, maybe more choice for breakfast or the possibility of toast, scrambled eggs with bread is just not the same :-).
A quiet and relaxing place to stay with friendly staff,well designed and furnished restaurant serving good food and a menu suitable for all tastes.The wellness center is a huge advantage to this property and again,good and polite mannered staff with a very professional attitude. On the downside,two things really need to be said:The room temperature is set at 24 degrees,you can adjust the temperature but for too short a time before it kicks back up automatically to 24 degrees,much too hot to try and get a good restful sleep,I woke up sweating each night of my stay.The second point,a car is essential to make your way there as train/bus stations are too far away.
It was a cosy family hotel where you felt very welcome and home. We spend a very nice time in Porta del Sole. The empoloyees weren't always very friendly but they answered to all the request.
This family run hotel nestled above Lake Garda was perfect in every way. The hotel staff could not do enough for us - the food was delicious - the room spacious and comfortable, the pool was beautiful and uncrowded. Five stars in my book!
Nice pool, good breakfast buffet, excellent location small rooms, very weak Internet in rooms, hard to find without GPS, price too high for the offered services
Had a fantastic week here, staff very friendly and would recommend. View over Lake Garda is amazing.
great location providing you have a car. Fantastic lay out. Family run and so you got a personal service. Breakfast was great also. Swimming pool was excellent.
A well appointed hotel at a reasonable price. Family run and it shows...the whole feel is extremely warm, friendly and helpful.
The hotel provided very good breakfast including fresh orange juice and eggs made on your choice. Staff are very helpful and friendly. Restaurant provided tasty food at reasonable price. Quiet environment; could reach tourist attractions easily by car. The hotel room was not equipped with coffee maker.
Friendly atmosphere, quietness of hotel NA
The staff did all they could for us even taking us at no cost in their car to the local port for a trip on the lake. They spoke excellent English and the food was very good for the price. If you want to relax by the lake but not on the lake this is for you. It has a stunning view of the lake but is actaully 20 Euros form the lake by taxi to the nearest ferry port, if you want to spend a lot of the time on the lake this is not for you
Staff were exceptionally nice, especially the owner, Paulo.