Solaize Hotels

Conforatable and clear room. We had a excellent dinner.

Peaceful and quiet. Very cheerful and helpful staff Very hot in the rooms. Air-conditioning did not seem to be efficient

Room, bed, No information about the Hotel's number phone when booking. I must call the Nh hotel in Nice to know the number phone.

My flight out of Lyon was cancelled by the airline and moved to leave from Paris. Despite knowing a week in advance, neither Active nor the Hotel were prepared to bend the non-refundable policy. I understand that's the policy, but there is in every opportunity the choice to adjust the policy given particular circumstances. I did not cancel the room out of my own choice, the airline made the choice for me. In my many years of travel experience most places with high standards of customer service would have refunded the money for the unused room, despite the policy.

Excellent hotel for airport transfer. Good connection to the city by tram, but very poor connection to other parts of the region. We visited an international trade fair there and public transport was poor. Taxi very expensive and no shuttle service.

basic & clean. Good for a one night stopover but not for a long stay. Resaurant very nice

friendly staff the position is not so good and I found the hotel a bit expensive considering what they offer

Flexible check-in and early breakfast. I had problem with the shuttle bus. The bus went earlier to the terminal than the normal schedule and I was left waiting over 35 minutes for the bus. After a hard working day this is unsatisfactory and I will have to question future use of the hotel.

Location Shuttle to airport never came - we had to take a cab. Air conditioning unit in room was broken/extremely noisy.

It is close to the airport

Location and price It wasn't clear where to catch the van, breakfast was not included, bar was not open after 11 when I arrived.

locality and simplicity no tea making facilities in the room

Close to airport and Eurexpo / large , clean room /parking Restaurant closed during weekend

Excellent room and location for business trip Be aware that the Free shuttle service from the airport (even if agreed a couple of days in advance..) is not working. I had to take a taxi instead.. Bad service and communication concerning just this service.

No food or drink available on Sunday evening.

Great location near to the airport and just off the highway, clean comfortable rooms, responsive desk personnel, easy secure parking. Could use more wall outlets, even in the bathroom with ground-fault interrupters. Shower is quirky in the French way, no possibility to stand under the hose-tethered showerhead and not get the floor heavily puddled with water because of the tiny, inadequate glass barrier ment to block spray.

in summer rooms are too hot. no aircooling system and also in cold weather it is not possible to turn on heater. if it is not enogh cold out side the heater does not work