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Proximity to where I needed to be. Useless restaurant, construction in process, faux wooden floor in room (no carpet), expensive and dangerous parking.
Justin helped us when we checked in and was nice and helpful. That was all I like about it. I have stayed in other Courtyards and I was surprised by how it lacked so much compared to the other Courtyards. The "bistro" is a small fast food type place and their idea of Starbucks is about 5 coffee drinks they make. Their hot tub sits about 4 adults and 1 fire pit. The rooms have no thermostats to control heat/cool, so I was getting up all night trying to get the room warm. The toilet kept making a noise when flushed and when I told them about it, they didn't even apologized. For the amount I paid, I expected it to be like the other Courtyards I have stayed at. I would recommend staying at the Holiday Inn down the street, alot nicer and cheaper.
Great courtyard area for gathering after a great day. The staff! Starbucks steps away for a morning wake up call. Nothing
Location about a 10min walk from the beach and 15-20min walk from the train. Nice facilities though on site Starbucks is very expensive (greater than airport prices). Evening staff not very knowledgeable/communicative about area in terms of transport, restaurants, beach access. Better in the morning.
We lived the location and the room and the staff was accommodating. Modern design was open and fresh. Bed was very firm, as were all pillows. Rowdy guests were very loud into the early morning and ruined our short stay at the pool area.
Very very nice sheets and beds. Wish it was closer to beach, but can't really change that for the price. Good price value for location.
Exceptional Customer Service at all hours of the day, very helpful and honest. Great location. Room Key cards to access hotel, room and parking are not reliable and become easily deactivated.
Loved the Pool and staff THe traffic was Insane! Because of the county fair so getting in and out was a pain in the as$
Friendly staff. A little overpriced.
Waitress by the pool (Lilly) was nice, the outdoor seating was nice, and the valet people were helpful. Paid for pool view couldn't see the pool!! Shower curtain stunk like horrible mold. (Hard to even shower with the stench). Asked for late checkout they said 12:30 was the latest and then offered my Brother in law a 1pm checkout.
I loved the hotel in most aspects. The bed and pillows were super comfortable. A big plus. I missed a bathtub, but the big shower made up for it. The room is a tad small. We like to go to nice places with our children and the room was very small to be in with children.
Great location. Nice staff. Very noisy because with multiple events with loud music.
Georgeous, tranquil spot that makes you feel like you are truly on vacation. I wish the check-in time had been earlier and the check-out time had been later. There's not a whole lot you can take advantage of (pool, spa, gym, tennis, bike rides, bars, etc) between the hours of 4pm and 11am if you are only staying one night.
Staff was very attentive. Food prices a bit high. Nicely appointed rooms
Very nice hotel in an ideal location. You can park your car and forget about it (or not bring one). The beach is across the street and the village (Old Del Mar) has everything you need for a long weekend stay. The lobby and rooms are nice but the property overall feels like it could use a freshening - it's a bit dated. Small quibble though because this really is a terrific place to stay. I'll be back for sure.
The main draw was that it was pet-friendly, so we were able to bring our dogs. Not only that, but there was no extra charge! The hotel was super clean, had a pool and jacuzzi, and hot breakfast in the morning. Very impressed! The biscuits and gravy FTW!!
The location is great. Close to the beaches and the boutique shops. The breakfast was well supplied and the staff was OK. But try Air B&B for better value. After this we found several nice places at 1/3 the cost and much better breakfasts. Doors, shower, lights and heating were broken. Then there was a fire alarm that kept going off at midnight. The fire department showed up and checked things out but it was obvious that the alarm had issues. But the staff blamed it on pranks from kids. No Way!! That was crap. This place needs to be repaired.
Somewhat dirty, gnats in our room the whole stay, light went out, fridge didn't work, a/c kept turning off.
Close to my families home Old facility, rooms too small, doors open to outside.
nothing TV didn't work right. reception was fuzzy, remote didn't work. Complained, wanted different room, they sent a person wwho reset the TV, when I returned, still sucked. I had a 7 inch samsung tablet that mysteriously dissapeared from the room. Other that they said they would ask the staff, nothing turned up.
The staff were all very nice. It was located less than a mile from the wedding that I was attending. I was upgraded to a suite. The bed was wonderful (better than some 4 star hotels I've stayed at).
Good stay at an older facility. Clean and comfortable.
The room was honestly pretty nice!! Definitely worth it for the price! Every night that i returned to my room it was clearly cleaned up by housekeeping!! One morning @ 5:45 AM the fire alarm went off!! I poked my head out my door as everyone else was doing. I started to get dressed to go down to the front desk but then the alarm stopped. That was the only problem i had during my stay!
Location was a great value. Near a fantastic family beach town. We will stay again next summer.
that it was close to food places
Location was good just a few blocks from moonlight beach. Pool was a filthy mess and out of service. The room floors made your feet and socks black they were so dirty. Don't think I would stay there again!!!
Close to beach
location, value and comfort The service from the staff working at the desk at night could be better. Continental breakfast can be a little better.
My wife and I stayed for just one night. Everything was clean, worked and the room was quiet . The biggest bathroom that I've seen in a motel - ever! We would stay here again.
The recent renovation was well done. Attractive rooms. There is so much noise through the door...created by the echo of the foyer between two rooms...and our neighbors had young children that were VERY loud early in the morning.
Great for a short stay in a superb location. Room was large and comy with free internet. Breakfast room was not a restaurant... no service!
Very clean rooms and freshly renovated. Nice and friendly hotel staff. Just opening a nice SPA area.
The front desk staff was great, efficient and friendly. The room was really clean and comfy. A great value for the money.
It was comfy and cozy. and all the amenities we needed were there for us.
we didn't stay and lost our moneyyou should have someone from the corp. office visit the hotel just awful the carpets were dirty the bed i wouldn"t have my dog sleep in filthy dirty hotel old is no excuse for dirt we went next door to the del mar in what a differance
Spacious room and bathroom with bathtub. Good location and enough parking. Wonderful staff--very accommodating, especially Barbara. Good breakfast and plenty of food. Great location with easy access to Del Mar, Solano Beach and La Jolla. Would definitely stay again. We were not told that the room we booked had construction in the adjoining patio, however, the workman were fairly quiet early in the morning. There were kids running around the wooden decks in front of our room early one morning. Plumbing is noisy in the bathrooms.
It is about 3 blocks from beach. Deck has ocean views and is great place to have your own happy hour - bring your goodies as rooms have a refrigerator. While not on the beach it is in the small town and there are lots of places to eat in walking distance. The hotel is scheduled to undergo renovation later this year. While room is large, bathroom does not have a private door. Internet is advertised as free and shows up in your room but does not work there and staff did not fix it, so you have to go to lobby. It calls itself a bed and breakfast, but don't expect much other than a continental.
Charming hotel a short walk from the beach. Very friendly and helpful staff. Parking is a bit tight. Drive a smaller vehicle if you can.
Area Bed and one small pillow Dirty upholstered chairs
Excellent value for the money and amazing location right on coast highway. Also has a fridge and microwave for those leftovers you'll encounter with all the wonderful places to eat here. Staff was very friendly and helpful. I'll be staying here again when I'm in the area. Pillow could be thicker but honestly this is me looking for something to put in the negative box here but so minuscule really.
Noisy at night from parking lot.
Good price Needs a complimentary breakfast
Man let me tell you about this hidden gem. For 60 bucks Im over here thinking i should be getting a very basic cheap room with a bed or somethin. I mean hotels in the area where hitting $130-250 a night. Man i just wanted a room where i knew i was gonna live. Well not only did i get a room that was CLEAN as can be but the room also had about a 40" flat screen tv sitting on the wall. So im thinking cool i cashed out 60 bucks on a room i feel safe enough in and for the money im like "I came up on a deal" but then...smh (this is a good smh lol) but then I walk into one of the cleanest and roomiest bathrooms ive ever seen. This bathroom was like half of the room size. LoL but it gets better....i turn to the right and find one of the greatest surprises a guy on a business trip could ask for...your talkin about a HUGE jacuzzi freakin tub with bubble jets and a timer. Ohhh i couldn't wait to jump in with my girlfriend. HaHa and unlimited hot water. Man was it well worth the 60 bucks! "Where i come from we gotta shower in under 15mins or we lose the hot water". (Thats a bad smh lol) Encinitas has an old school beach surfers town to it; with a fish taco restaurant next door and a bar 20 steps away that has 4 pool tables only a buck each. So to conclude my good friends, YES I will be back. Cheers. Only positive vibes my friends. I enjoyed my self way to much to be mad at anything. Cheers!
This was a good stopover place on a trip. The location was good, close to the beach and restaurants. The room was a bit outdated. In addition, there was not breakfast.
The hotel photos include a beach pic which makes no sense because this place is definitely not on the beach. Additionally, the bathroom smelled like cigarette smoke so bad that it was nauseating.
Nice size room. Close to the beach and nice restaurants. The free wifi was nice. Room was clean. No breakfast. Parking is next to impossible at night. The woman at front desk answered us as curtly as possible.
The location and proximity to La Jolla and Del Mar and the ocean and stunning views and access to 5 highway Unlike most other Residents Inn we had to repeatedly ask about coffee and when we asked about the multiple holds on our credit card for "incidentals " we were told it was a system function and they couldn't exactly explain it The pool is so small as to be useless
the location is convenient, within walking distance from the beach. the room's clean and comes with all basic amenities. although we were told that the room came with a wireless service, getting online was impossible. The parking was very difficult. the space was cramped and it was extremely difficult for us to get our car in without hitting anything so after a few tries, we decided to park on the street nearby.
only the location outdated and ugly decor
Good breakfast, very nice and helpful staff, near Encinitas beach, washing mashines and dryer for guests available, clean rooms, microwave and fridge available. Everything was fine.
Nice Hotel. Friendly Staff. Room Request Accomodated. I had neglected to give the front desk my Choice Hotel points card. when i asked if they could add it in after i checked out they said no.
Location is good, near the beach and only a few miles down the freeway from Legoland. Shopping areas nearby. Ha ving a fridge and microwave in the room was nice and gave us the option to bring cereal and milk and not have to pay for the breakfast as we eat light anyway. Hotel is older and not as "neat" as it could be, although the room was clean. Hotel is near the train line, which wasn't mentioned in other reviews, and I did hear the train's whistle even later at night.
Very convenient location, reasonable price.
Walking distance to the beach and town of Encinitas Parking was tight
Beds were comfortable, bathroom was very clean. Your desk clerk was great. In ouur 1st room, the pull out couch couldn't pull out all the way due to barricade in the way. Then couch got stuck and wouldn't fold back up. The lovely young woman at the desk was great - she found us another room which was nice. Our keys didn't work, so she gave us the master. She was very accommodating, and I'm sure it was a stressful situation for her. Coffee pot was broken.
cost, hair dyer, folding of the wash cloths and towels
Near the beach and much cooler than in the desert. Good location, breakfast was just ok, could have had more variety. Not real clean
Everything, ambiance, size, location. Very special Yes, It took longer to get hot water in the faucet & shower than what we would have expected.
The decor, the location, the view from the balcony, breakfast from the cafe. The room is a bit small but it is certainly comfortable. The bathroom set up is not ideal.
The staff was very helpful and attentive, the rooms were very cute and unique and comfortable. Great for a romantic get away. All around a great place to vacation and we will be returning. The room we stayed in was right behind a kitchen, so for a couple hours there was kinda banging and stuff.
The location is very peaceful, quiet, and relaxing. Staff is very friendly and helpful. Room was clean, had a refrigerator in the room and a coffee maker which was great. Nice comfortable room. We enjoyed our stay. I would recommend upgrading the bedding. The carpeting also looked worn.
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This guest did not leave comments about this hotel.
Nice location, good deals at the cafe. The beach was kid friendly . A bit of a walk to the beach, but there's lots to see along the way.
The location was wonderful and rooms were clean and inviting. The pool was very cold
Location in Del Mar is fantastic No, everything was fine
Very quiet; an excellent room with a walk out to the pool and bistro through the sliding glass door. So convenient and so old school quaint, that I will have to go back. Not a 4 star, but a very nice place to stay in the middle of Del Mar with a quiet I missed all the little kids running around.... NOT!!! Nothing about this hotel that I did not like.
Good bed, quiet room, excellent location. Ants. Ants IN THE BED, ants on the floor, ants the bed stand, ants in the bathroom. Call an exterminator and I'll give it 8 out of 10.
It is a very easy location for exploring San Diego since it is near the 5. There are views of the ocean and a 5 block walk to beaches and downtown Del Mar. The actual neighborhood has a bit of construction. Rooms have been partially updated (bathrooms). bedding was a bit older. Parking lot wasn't well organized.
Del Mar is a beautiful part of Southern California. We loved the laid back nature of Del Mar Inn, the cute cafÃ© serving breakfast in the morning and the 'open door policy.' The hotel is in an extremely safe neighborhood and we felt relaxed and happy. We had a good stay, but had a change on the last night. We had to leave early due to family circumstances but the hotel would not refund us, even with 24 hr notice. This felt sour, especially since we were not even contacted by the GM re: the request.
Love the area. Very clean, nice staff. Pretty hotel and grounds. Loved the fire pit at the cafÃ© onsite. Pool supposed to close at 9pm but at 10:15 there were still people in the Jacuzzi and being loud. I turned on the 'loud' A/C which drowned them out. A lot of yelling in the halls at night on the last night of our stay. The first night was super quiet.
Hotel room appeared to be recently remodeled and was spacious. On the map the hotel appears to be only a couple of blocks from the beach put the closest beach access is at least a half mile away.
When someone steals money from you and refuses to discuss the incident, it ruins everything. Please see the complaints section as this hotel truly impressed in its refusal to provide any form of customer service. We had an issue with our stay, and we attempted to speak with the front desk staff about it. Our attempts were wholly ignored and dismissed. After several (truly) patient attempts to engage the front desk staff, we requested the opportunity to speak with a manager. Shockingly, the manager never acknowledged our existence. That is to say, the manager never spoke to us or met with us. Our requests were repeatedly met with excuses that the manager was "in and out" or "would get back to us" etc. This occurred not only during the time of our stay, but also when we tried to call the manager after our stay. Amazing. Ultimately, this facility stole $200 from us, and the staff and manager never made themselves available to discuss it (by phone or otherwise). Suffice it to say, I would not trust anyone at this hotel, and I would discourage anyone from staying here. The staff does not care about you and they are not aware they are in a customer service industry.
It's on the beach Musty, too much noise
This was our first stay at Del Mar Motel On The Beach. Upon checking into our room, we recgonized that the bathroom sink drained very slow. We notified staff & they promptly responded; we were moved to another room. Housekeeping kept our room very clean daily. We liked being right on the beach. We saw 5 dolphins playing & several pelicans diving for fish. We watched the surfers & took walks daily on the 2 miles of beach access. Plenty of places within walking distance to shop & eat; low to high range in cost. The Harvest Ranch Market in Stratford Square has a deli which makes fresh sandwiches, breads, salads, whole rotisserie chicken & other foods daily that are prefect to take for a picnic on the beach or Powerhouse Park. This is not a remark about not liking anything, just a comment. Some may not like the sounds of trains, but it didn't bother us. Several trains run up & down the coast many times through out the day and night time. We know that Del Mar is a place Lucy and Desi Arnez came to live and play & we have to think that this is where the idea for one of their skits came from; the show were they stayed in a motel with Fred & Ethel were the train kept coming all the time. It made us smile.
We love,love,love this motel. It is right on the beach which we love. It is not a fancy place, but a great place. we just wanted to stay and stay and stay but reality sunk in!!!!!!!
Close to beach , food , shops patios over looking beach were great.
I liked that it was at the beach and was convenient to all the sites. Yes, the hotel while very inexpensive, did not really focus on customer service. I had booked a king room, but at last minute a friend wanted to go, so I called the hotel and they were so unhelpful, even though I knew I had booked the king, I just wanted them to know that if someone else really wants a king and has a double, we'd be willing to swithc. They were all mouthy and saying, we are sold out. "Listen" to me, I am not complaning and not requesting, just offfering.Then when I got to room, air conditioner was broken and it was a hot day, and at 10pm at night it was 80 in the room. I called front desk and they said, "oh, that room air conditioner was broken ysterday." And you sold me the room, and so I said, well we have no option, so do you have a fan .They brought it up, they were very nice,but didn't make the room cool. I went to desk next morning and said, can you give us some compensation for the uncomfortable night. They didn'T. They said to call you, which I emailed you about on Sunday. Please give us some satisfaction, the ignoring us is worse than the hot room.
its on the beach, what more could you ask for...the views are great, the beach is not crowded, and it is within easy walking distance to dining, shopping, and romantic strolls.
The location and the amenities were great. They seemed upset that we used the internet rate.
This hotel is located on my favorite beach in San Diego. The hotel is located next to the lifeguard station and the Poseidon and Jakes. It is a short walk up the hill to Starbucks and a grocery story. The deck offers multiple grills to cook out, steps from the sandy beach of Del Mar. The beach is sandy and great for skim boarding, surfing, boogie boarding or just a swim.
Location Upon requesting a booking for a future trip with 2 small children and staying in the same room I had this visit, I was disappointed to learn that they could not accommodate putting a roll-away bed in this room because it was on the second level of the hotel!
Location, Location, Location. The place was exactly as shown on the web site. The rooms were actually much nicer than I anticipated. Simple but newly updated and very clean. Lots of shared space but we always had enough room and enough privacy if we wanted it. It was a wonderful experience for us. We felt like we got our time at the beach. I loved watching all the families, lots of kids on the beach. Right next to the Lifeguard headquarters which had a huge torch lighting evening surf event while we were there. We will be going back.
Great location, free parking, great free breakfast. Our room smelled moldy, had water stains and a cracked ceiling. The patio under us had a huge dog who peed and crapped twice and the odor wafted up all morning. There was no hot water and the elevators didn't work all three days. They were understaffed.
Good location, friendly staff, good free breakfast Water shut off during shower on 2/21/16 @ 10am. Dog barking all night form car in parking lot. No ice machine on floor 2 and floor 1 ice machine did not work. Had to request extra towels twice. No towels at swimming pool.
The staff was helpful and friendly. Plus location to the sea was great. Yes, the couch was torn up. We reported it to hotel staff. But no one showed up in inspect. The entire time we were concerned that we were going to blamed. Not fun! We did not feel comfortable sitting on it. So we had to sit on chairs to watch tv.
I love the location of this hotel and have stayed here a few times before. It is a very nice hotel to stay in. And they are dog friendly too which is a big plus.
Nice size room. Location was west of the freeway - near the ocean. Nice shower. Nice to have a patio. Room was very dark, chair was damaged with scratches (by a pet?). Parking lot was challenging when pulling a trailer - very difficult to turn around. Pet area not clean - trash overflowing and pet droppings left behind. View from room was of freeway.
Location was very easy for getting around town.
Very good location. N/A
This guest did not leave comments about this hotel.
Towels were a dingy gray...all three days. Microwave oven delivered to room was filthy. Erratic WiFi connecticity.
Clean & newly remodeled! It was just close enough to the beach and main board walk without paying the same price for a ran down beach hotel. The breakfast was good and overall it had a great family environment!
This guest did not leave comments about this hotel.
The location to the beach and the view from the rooms. The mattress, towels, sheets and pillows need to be replaced along with updating the entire hotel.
Stayed there 5 nights for a horse show. The room was large and the bed was very comfortable. The room and bathroom was clean. Air conditioner, refrigerator and microwave worked. The tv was big and worked. Good breakfast for the price (it is included). I liked that the hotel texted and asked if everything was in order. Nice touch. The parking spots were quiet small. There was plenty of parking spots, but all the ones by my room were designated compact, and they were not kidding. Also, no dresser in my room. I le oils have preferred less open space and a dresser.
Pet Friendly Good price Close to everything Fridge actually kept things cold Small parking spots Lack of electrical outlets