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Very good located, nice decorated and spacious room. We could park our motor gratis in a secured space. Good value for money. The breakfast should have a bit more variation.
Room was fantastic. Hotel decor was very special. The hotel was very central. Amongst plenty of shops and restaurants.
It is a wonderfully eccentric old place and fun to stay at. It must be a nightmare to keep clean with all the "stuff" scattered about. (Get someone to dust under the beds more often!) Very pleasant helpful staff. I would like to stay on a Fri or Sat night to see if it livens up a bit. You do not stay here for the view from the bedroom!
Convenient for town centre Layout of bathroom wrong. Toilet squeezed between radiator and wash basin with large empty space elsewhere
everybody was very kind and helpful
Great location, close to restaurants and bars and in the historic part of Castres. V spacious room and bathroom. Quirky hotel! Whilst decor quirky it had seen better days. Room v dark but comfortable. Need to be aware that staff speak no english but with our limited skills we got by and friendliness compensated.
beautiful hotel, very large room and beautiful bathroom. the hotel is situatet in the centre of Castres, but quiet.
Hotel was fabulous and we absolutely loved it. The room was huge and beautifully decorated. The reception area looks like a film set. All good
Great location; great value; helpful staff.
Hotel was very comfortable and relaxed. Both the staff and location are excellent
Staff were very helpful and friendly. Hotel was well located and was very quirky, far better than staying in a hotel chain.
The uniqueness of the hotel - very interesting!! A hotel bar was advertised and looked a lovely venue but there was no member of staff available to open it on request. 'Superior' (as in description of room given) was not a description I would use!!
Staff were very helpful, location great.
nice room, good value for money
Staff responsiveness No
facilities like TV channels, kettle, heating system. staff and price. position good for shopping position: by the main road.
comfortable and convenience of in hotel dining poor location and not aware that it was in an industrial estate outside Castres.Hotel restaurant closed Friday to Monday
Nothing, except that it was a place to sleep It is a cheap and nasty hotel, located in an industrial estate. It has no attractions for anyone other than a business traveller of a very tight budget. Its website and other promotional material gave no impression of how far it is from any amenities/attractions. Thoroughly disappointing experience, even at the value price.
A little difficult to find, they need a sign on both sides of the road.
The host was very kind and very helpful with information about places to eat other than at the hotel itself. The room was very large and very comfortable. There was no wifi in the room. If the hotel restaurant is fully booked, there is no other source of food in the town of Burlats. The nearest is about 10 minutes away by car.
convenient location, quiet setting, good value
Very beautiful building with an amazing salon, set in a very quiet nice village. The restaurant was fully booked on the evening we arrived and there is no other restaurant nearby, we had to drive to the next village to eat.
It's charming ,comfortable,well furnished, friendly and helpful.Situated in an interesting village in a river valley.We would go there again but without our dog . Unfortunately for us there was no lift. The restaurant is on the first floor but was fully booked so we were unable to try it ,
the pool and the easy access to the old town
Quiet, comfortable and friendly staff You could turn the heating down a bit.
Hotel is easy to find, has a very nice pool and a reasonable restaurant, which is handy because the town centre is too far to walk just for a meal and the along main road is not a particularly pleasant walk.
friendly staff restaurant was very slow, was seated at table and left for 30 minutes without offer of a drink or being given menus. after complaint food was served quickly but was not hot enough. there did not appear to be any supervision, waiters busy but unfocussed.
Room was ok; restaurant was good fo the food (stunning entreés) also if a little bit expensive Nothing relevan
Visited many of the surrounding villages, also two trips into Carcassonne to visit the old town and the town of Carcassonne. Also visited the coast. Very enjoyable. Our room had a separate toilet, which we considered to be very cramped and would be very uncomfortable for a large person.
Superior hotel for a quick overnight stay, big room, very friendly staff, excellent breakfast and even a swimming pool. A little more pricey than some chain hotels but good value for money if you want to ensure a good night's sleep. My only negative points are a) there was 1 tiny bar of soap and an impossible to open shower gel which was disappointing given all the other good points and b) the shower did not have an adjustable level/head direction, so pretty annoying when I wanted to wash my hair. These two points would cost peanuts to fix and then the hotel would be faultless.
it was calm with helpful staff. the covered swimming pool ensured that the water was clean and warm. wasn't clear which rooms come with a terrace or balcony so had to pay a suppliment on arrival. in the ad it just said 'many rooms with terrace or balcony'.
Staff very friendly and helpful. Comfortable beds. A little out of town.
Reception staff were most accomodating. Rooms were spacous and modern. Comfortable beds and good food at dinner time. Breakfast was only adequate. We had to wait for provisions to be re stocked and there was insufficient attention paid to coffee replenishment.
Good location, good option for anyone that is seeking a nice hotel to sleep during a business trip.
Quiet Clean Nice furnitures space of room Forest and fields environment
It is an extremely relaxing hotel to stay with many lovely areas, particularly the library. It would have been nice to have tea and coffee facilities within your room
Service of the hotel
Wonderful in every way. A warm welcome,excellent room, delicious food and stunning surroundings. We felt truly pampered. The location was well placed for a wide range of top places to visit. We hope to return. No
A grand old house, beautiful park, good facilities, very comfortable, good food, and extremely helpful and friendly staff.
We liked everything: the very kind, friendly and thoughtful staff, the delicious meal, the super comfy beds, spacious bedrooms, calmness and cleanliness of the place, beautiful surroundings, fantastic library with books, movies and music at out disposal. We loved sitting by the fireplace in the evenings roasting chestnuts we had picked up on the roadside (their staff provided us the needed tools and showed us how to roast the nuts). We intend to return for a longer stay because our children loved this place. Nothing.
Brilliant service, very very warm welcome, comfortable rooms, good amenities and facilities. Would recommend this to all but larger families / families with teenage children. Very refreshing experience!
tranquility peaceful surroundings, excellent meals very comfortable accommodation and friendly staff no
Superb location for long relaxing weekend. Excellent blend of authentic but well run hotel with the right level of modern comforts. None
Wij noemen ons het liefste een Guesthouse zei de Belgische gastheer en dat was precies hoe je je ook voelde: een GAST!! Wat een geweldige gastvrijheid en vriendelijkheid.En in elke ruimte is werkelijk op ieder detail gelet,bv.bij aankomst op de kamer brandden de lampen en stond er heel zacht klassieke muziek aan- in het restaurant stond bij elk bord een vaasje bloemen-omdat het wat koud was brandde de open haard in de prachtige salon etc.Een geweldig verblijf!!!
air con didnt work, no tea and coffee facility in room no glasses no full length mirror
The owner and staff were most helful and made our stay very relaxing and enjoyable. The food was very good. The hotel was also convenient for Carcassonne airport.
Fabilouse place to be, abbey transformedinto nice hotel in big landscaping Staff was very poor, not hotel minded, my reservation was not made upon arrival, lot of facilities were not possible due a wedding that was going on in the hotel.Room was ery hot, needed a standing fan.Becaue of the wedding wasnot ossible to make reservation in restaurant, next day it was closed, staff did not inform about and did not care!!!!!! Due festival in the village lot of noise until 12.30 at night. After that noise from the kitchen. Next da at 6.15 am I woke up from the garbage truck who was emptiing the garbageof the kitchen. Very disepointed since hotel has such potential to have a great stay.
The evening Menu was excellent and price reasonable, All the staff were helpful especially as our French was poor.
compact clean and novel hotel in a very pleasant location Soreze was a very quiet town,
we liked everything! it was perfect for me, my husband and 2 year old son! no it was great!
The situation within the town.
Amazing building and setting. We had a 'Histoire' room which was a bit small.
The building was magnificent with a lot of historical charm. The staff were firendly and helpful. The restaurant was and choice of dishes was good fot the time of year. It was not easy to find the entrance.
We loved the Abbaye...basic clean rooms that are well priced. We stayed in the 3 star rooms which were a good size, but apparently the 2 star are very small (2 of our group stayed in one of these rooms). We were very fortunate to have a Medieval Festival being held in the Abbaye grounds while we were there, the children loved it...so did the adults!
The rooms were pretty and charming. I stayed at 3 star side and my sister in the 2 star wing. Not to much difference, 3 was bigger& high ceilings, but if budget is an issue, 2 star was a good value. We ate at the dinging room, a little $ but good food, lovely service. the village is so pretty great to wander down the little streets. This hotel worked for me because it was on my way to provence, fun to check out for a night or two. There were a couple of casual dining spots in village but be warned it is a pretty quiet little place. One pub seemed full of young kids20's. But not a lot else going on. Beautiful spot for walking the flower filled village, great photo ops!
Nice location in small town (village?) center/promenade with restaurant. No problem with parking despite central location. Because of our poor French skills we had some communication breakdowns with the French only staff. We managed to get the hotel bill when we wanted to pay for the food for instance.
Quiet, nice view of the lake, within walking distance of the Canal du Midi gardens and restaurants. Reception very nice and willing to assist me with my poor French. Rooms are large although dated. The rate was reflective of the condition though, I felt I received a good value. Pictures online were not accurate, hotel is quite run down, no air conditioning which was miserable for my daughters in the upper bedroom. Full prix fare dinner not served on Sundays. Grounds not maintained and pool was dirty.
A nice place to spend an evening after a long drive with the family. Lovely location overlooking the lake and very relaxed.
Spacious room, lovely view of the lake, excellent restaurant.
We requested rooms overlooking the lake when we booked and our wish came true. A nice touch when there are not too many rooms with such a view. We were late arriving but having phoned in earlier to say we would be late the restaurant was kept opened. Much appreciated after a nine hour journey. We were not rushed and the dinner was very good. Poor breakfast
Beautiful location. Our meal was excellent value for money and we would strongly recommend this hotel. Friendly staff and a very pleasant room.