Hotel was ideally placed for a stoppover during trip through France. Dax is a beautiful old town, lots to see. Hotel was in the centre of town, great for exploring. The bonus was, my two daughters, 6 & 3 stayed in the room for free, so only paid for a twin. Hotel could possibly be updated, and i can only comment on our room, which was a little outdated, but clean. You had to pay for the parking, but there is parking nearby for free. Food and drink seemed expensive, but then where in France isn't, so not really a complaint!
Excellent room with balcony offering views of the river. Hotel restaurant offers very good food and is reasonably priced. We were surprised at how good this hotel was for the price.
Beautiful location wonderful views No shower curtain in triple room always mopping up no hospitality tray no choice of beer
The hotel was lovely and in a beautiful spot, in fact we would have like to have stayed a few nights but our travels did not allow it. The receptionist was very charming and helpful.
Salies de Bearne The hotel room was very basic, even down to no hooks to hang your wet towels. The standard of cleanliness could of been better. The majority of the rooms are south facing, and as a result are overly hot. A sun canopy should be standard.
This hotel has nothing to reccomend it other than the view of the golf course. The room was laughingly described as a 'comfort room'. It was not clean and was poorly furnished. The carpet edges were not vacuumed and there was litter behind the set of drawers. Beneath the single pillowcase the pillow was filthy. The shower was black with mould and the glass and tiles were thick with grime. I could go on....... We stayed in eight good hotels on this holiday but this was one foul.
The clean room and the nice staff The shower, the whole bathroom was wet ater taken a shower
Good location. The design of the bathrooms was very poor. The shower attachment was too far from the bath, water went everywhere, which is why the surrounds of the bath were mouldy. The windows in the rooms were very small, making the room feel prison cell like. Ok for one night only...
Staff was very accomodating and restaurant was quite good
Beautiful building and very comfortable room.Nice staff Everything was good for us
Good restaurant, Good size clean rooms, Late Breakfast starts at 7am
The hotel was very pleasant and the staff very helpful and welcoming. The air conditioning was also very welcome! The restaurant was poor - we had salmon which was not cooked properly and there were no apologies offered. Also rooms did not have hair driers / irons although they were available from reception.
offensive language It smelled throughout the hotel. Mainly old stale odours. The paint scheme was funerial and oppressive. It did nothing for the beauty of the building - I think you are missing a trick here..
Hotel is accessible most hours ,stakff very good.
the restaurant and the outdoor area too small for a family of 2 adults and 2 kids
The location in SW France is perfect for an overnight stop. The lake opposite makes it feel more relaxed. The restaurant is new and was very good. The decoration in the rooms was poor. The light fittings broken and lights did not all work. Door locks sticky. Poor for the money
This hotel is ideal for a one-night stay with our family on a holiday trip to Portugal (half-way between Belgium and Portugal)
Staff Restaurant - poor selection / value
Reception and Restaurant Staff extremely friendly and helpful. Quality of food in restuarant exceptional. No tea/coffee facilities in rooms
nice little town were requested to pay up front
Friendly and relaxed personal. Room was clean and had all the necessarities. Good place for an overnight stay. All the noice and voice from the other rooms.
We were satisfied during our stay in hotel. His position from railway station is very good. No
I wanted a hotel near the centre of Dax during the annual fair. The Acqs fitted the bill, and was convenient for the station - some of my party were leaving by train. The owner was welcoming, and the rooms were quiet. Th bathroom was decided tatty, and the hook for hanging up the showerhead was broken.
Nothing It was closed when we arrived at 16.30 and only opened at 18.00. There was only one staff nearly all the time. It was expensive in relation to the facilities provided.
Total professionalism of the staff and service. Excellent food. Extremely friendly atmosphere and warm welcome. Delightful big room and huge bathroom. No
Excellent restaurant and location
kindness of the people. charm of the place
Swinmming pool and comfortable bed and very helpful service Noise of the spa 'machinery' (particularly in the morning)
The 30ºC heated swimming pool! Faded decor, expensive breakfasts, expensive Wi Fi.
I booked a family room for 3 children, and 3 adults. When I checked in I was informed that I needed another room that would cost 70 extra euro, bringing the total for the room to 176 euro. The room I had booked has a double bed and 2 singles, my youngest child is 3 and slept in with my wife and i, therefore nobody stayed in the room we had to have. I would not stay in the hotel again or recomend it to any of ny collegues, Not a good hotel for family.
A very quiet hotel with direct-fed pool from the thermal springs. The restaurant had a good choice of dishes at modest prices. All the staff were very pleasant, although there was one woman who locked up at 11pm who appeared to disapprove of us having a drink in the small bar area. We would have liked to have been able to have more drinks and relax, but felt that we had to return to our very hot and stuffy room as it was made very clear that we were expected to retire for the night! It was very difficult to find as the road was not recognised by our satnav. The room was very hot upon our arrival due to the fact that the shutters had been left down and the sun had been shining onto the room. The receptionist apologised for this when she opened the door! This was our only real disappointment as the room did not cool down and we had an uncomfortable night. We had the choice of leaving the shutters down all night, or raising them and being bitten by mosquitos. Air conditioning would solve this problem. We would be happy to stay there again if aircon was installed.(and maybe the bar stayed open after 11pm!)
Rural situation with access to heated pool all day until 10 pm. Peaceful surroundings and staff were all very helpful. Access to web via computer in foyer. Good base so we stayed an extra 2 nights.
There was a strange smell pervading the whole building, resembled that of a hospital
staff are polite and friendly, nice room, good internet, very nice restaurant (when open) and they allow dogs. The restaurant was closed, better check in advance! It's a very nice restaurant, so that was a shame. Also the parking was full.
not much not really
Most of the staff spoke English,menu was very good.Rather difficult to find,road signage rather obscure but with GPS believe the guidence.
We stayed there for our wedding night and the room was clean. However there was no shower gel. No Shower gel
quality of food and restaurant staff . Quality of the bed. Fantastic Roomsize. Mini elevator
The room, although in a separate building, was very nice and comfortable. The staff waited up for our late arrival.
Very clean, the room was comfy with a nice flat screen and really nice bathroom.Staff was very friendly and helpful
We were just passing through the town and slept there for one night. The room was beautifully decorated. Good value for money. Easy to find free parking. The gourmet restaurant at the hotel was closed on Sundays. Everything (shops and restaurants) are closed on Sundays in Dax.
Friendly hotel staff. First impression of the building from outside.
Good location, friendly staff, large room, quiet environment, fine restaurant, breakfast buffet, parking facilities. Spa guests in bathrobe in the breakfast area.
We were met by a friendly receptionist who gave us all the info we wanted at once. Facilities were, we think, worthy of another star.
the friendly catering staff and pleasant surroundings made for a relaxed stay during a long motoring vacation
Convenient and easy to find. Ideal stop over after a hard days drive down the west coast of France. Dog friendly and nice local walks with a good view over the lake. Our second but not our last stay there!
The location of the hotel was excellent and easy to find. The lake in front gives a pleasant view and you could walk around it after a good breakfast. Easy access into town by bus or you could walk it. A very comfortable hotel.
The setting around the lake
Easy to locate. Staff efficient and helpful. My e-mail requesting confirmation of payment charged to my credit card was ignored and I did not receive a reply.
Staff very friendly and helpful, location very central, overall good value for money. Not well insulated from outside noise (even with window closed), breakfast a little on the sparse side (1/4 of a baguette and a croissant)
I loved everything. The situation is fabulous, the hotel staff are fab, a real treat of a visit. No
The staff were incredibly helpful - we arrived on a Sunday night and just about everything was closed - we needed milk for our baby which he provided free of charge and recommended a suitable eatery close by. When we needed a taxi for an early morning ride to the train he rang around til he found someone for us - apparently difficult to achieve as small town taxi drivers don't enjoy early morning starts. The room was large enough for all of us and everything in it functioned well. The location was brilliant. A bar fridge would have been handy.
It's very near the La Nehe thermal spring, in a non traffic street. It's clean I think they could have renewed the furniture besides the room.
Very central but very quiet as it was in a pedestrian precinct. Easy parking nearby. Helpful staff.
Excellent, friendly service. The proprietors went out of their way to help us more than once. We'll definitely stay there again.
Great location in town centre. Room spacious. Staff friendly. Parking available closeby. Noise from street quite early some mornings.
very good central location beside thermal springs.
The location of the hotel, the comfort and the silence.
Brilliant location, right by La Fontaine Chaud.
The double room was a reasonable size and centrally located in the town. Booked an air-conditioned room but room provided had no air-conditioning. Car parking was difficult to locate on arrival.
They waited up for us, good location, simple to fiind, clean and tidy
I found the staff very friendly, and the room very quiet for its location in the city center. N/A
The hotel in a good location. It was very basic (no frills) but very clean and comfortable, we paid for a superior room, but it wasn't in anyway superior, so i don't know what basic rooms are like, but then it is a 2 star. Overall good for staying a couple of nights if you're more interested in the place and not too fussy about staying in a fancy hotel.
The one nice ammenity about this place was the parking. Retirement community? We felt very out of place at this large, cavernous hotel filled with geriatric residents.
The hotel is gorgeous, I loved the garden with its beautiful trees and flowerbeds. The place is very well kept and clean and the host is extremely friendly, I felt like an old friend. She did everything she could to make me feel at home. The restaurant is very good, I had a lovely meal sitting next to the big fireplace. I will certainly return!
The hotel was a lovely looking building,beautitful grounds and very relaxing.Staff could not have done more for us,nothing was to much trouble.Our evening was delicious and excellent.Will be coming back. The bed was a little uncomfortable
a beautiful setting, quiet location. a very warm welcome. We were made to feel like part of the family. Nothing was too much trouble.The hotel was full of character, superb meals. Ideally situated for exploring the countryside and the coast
View of the river from the apartment. Free WiFi. Free parking although limited spaces. Within easy walking distance of town. Although room had tv would have appreciated a channel like bbc News is provided by many of the French hotel chains.
Rapid check-in & out. A quiet location overlooking the river. Pity the room did not have air conditioning!
reception staff very polite. at time of booking in and out one of the two staff on duty spoke good english. room comfortable and clean. first impressions were good. restaurant staff spoke no English, menu was only in French, service was slow and poor. waiter forgot our water and when he did bring it his hand was over the top of the container (what happenened to basic hygiene training?)
Location to the town was excellent. The cleanliness of the room and hotel . Tea and coffee making facilities in the room.
Friendly family atmosphere, beautifully decorated in french style, would certainly use again
located in quite and peacfull surroundings very relaxing pleasant and obliging owners. located in quite and peacfull surroundings could be very difficult to find especially in the dark.some aspects would benifit from a little modernization eg. mosquito nets on bedroom windows.
Quiet situation, and able to take a short walk in local countryside before dinner. Small attractive dining room. Friendly staff. Well presented and well cooked evening meal. Although facilities were en-suite, toilet was separate to washbasin and bath/shower. Continental breakfast was very basic, and at 8 euros was not such good value as other places in which we have stayed.
Quiet and relaxed atmosphere. Pleasant surroundings. Marvellous room. We arrived late but there was no problem and enjoyed a very nice meal on the terrace. Would stay again.
it was very good. no ventilation in the toilet
A friendly couple who run the hotel, they had limited English but we had limited French. Both the husband and wife made us feel very welcome! The wife did the cooking and we had a wonderful cooked meal. We would highly recommend this hotel and would stay again.