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Excellent staff, service and facilities. The buffet breakfast was a real highlight of our stay! We would definately stay there again.
Very friendly staff on the front desk. We were upgraded to a superior room secure parking was directly behind the hotel and included in the room rate Breakfast was not included and cost 16 euros pp which I find expensive. I expect breakfast to be included as it was on our previous nights stay in an excellent Italian hotel. The restaurant was also expensive the menu overly fussy. We chose to eat out and found excellent restaurants very nearby. The hotel restaurant didn't appear to be well patronised
Very big and luxury rooms and very friendly staff.
Helpful staff, excellent location. I enjoyed my stay
Excellent stop over choice in the centre of town with secure parking. Warm welcome, comfortable and well equipped room. Outstanding meal in the one star restaurant ( the adjacent bistro also looked like a great choice)
Friendly helpful staff who spoke good english nothing
The welcome was excellent. The Proprietor did everything she could to accommodate us and provide us with all the info and comfort we required. Rather a long way from the centre on first visit. Easy to find after that.
Efficient, clean room, nice breakfast room, evcellent information about the city and its restaurants a bit difficult to find in the dark ...
modern, spacious room
Great value for money. We used it as an overnight stop travelling up from the south and it is fairly easy access from the motorway. The buffet breakfast is very good. The room was good especially the shower room and the kettle in the room was very welcome. It's a pity they don't have a restaurant as it was a very wet night and we had to drive into Chalon but we knew this, and did plan to walk, if it hadn't been for the weather.
Friendly staff exc room/bathroom
The service and staff attitude-the room and facilities A kettle would be good to make tea
The owners were very helpful and kind, and with a sense of humour. There was internet in the rooms. there was all the information needed to visit the area, so we did not need to go to a tourist office. It was a pity there was no bar, or at least a possibility to buy something to eat in the evening, even though it was just a snack. Nevertheless, they tried to remedy that by putting coffee and tea facilities in the rooms. So that was very nice.
Lovely welcome with lots of advice about where to eat and how to work the excellent shower! We could buy a bottle of wine... much appreciated. Excellent breakfast - huge variety of food including a brilliant egg boiling machine.
The innkeepers were incredibily friendly, helpful and proffesional. Clean to the extreme. Like a Dominican nun. Breakfast was the best. They thought of every detail when preparing the menu and presentation. The inkeepers take pride in their property and take innkeeping to a higher level. I travel extensivley and take delight and admiration when I come upon proffesionals who embrase their trade.... could not find one because it does not exist
This was just an overnight stop on our way to Evian
Friendly and helpful staff. Good quality food and excellent service in the restaurant. Conveniently located and easy to find. A bit expensive
The hotel is a most pleasant site, with excellent parking, a delightful restaurant with good food and service with modern comfortable rooms. The owners have been most considerate in making the visit a pleasant experience - we could not find fault with anything.
Very welcoming, good ambience, good meal, comfortable room with all facilities. Close to autoroute with good signposting.
Great family room with unique seperate room for the teenagers over the master bedroom. Great food and attentive staff Breakfast was basic and coffee machine was not working properly but these are minor gripes.
Quiet, comfortable bed, modern shower, easy to find close to autoroute.
The staff were outstanding and the restaurant was excellent (service also first class. A good size room with a large bed. Good location for exploring the area from and a good stopover when in transit. Average breakfast, but good value. Fresh coffee would have been better than from a machine.
What a lovely hotel in a super location and easy access. We loved the inner courtyard garden and spent time there when we first arrived. Room was excellent, spacious and clean. Had a very good meal in the restaurant, staff very helpful with the menu. Breakfast choice a bit limited but overall a good place to stay. Lots of secure free parking. No, would thoroughly recommend and return again.
Efficiently run with good restaurant. Breakfast was poor and poor value - insufficient choice of meats - only ham on offer. Breakfast should have been included in the room rate. Breakfast room rather canteen like..
A modern hotel with rather charming decor. Marvellous location for touring the Champagne area. Our room was well appointed and comfortable. The restaurant was excellent and the food gourmet. A little close to a busy road.
Directions to the Hotel were completely wrong.They ended up a mile from the hotel.
Comfortable room, ensuite a bit dated. Nice restaurant. directions to hotelwere not clear enough
Excellent breakfast Room was booked for 3 adults. There was a pull-out mattress under one of the beds, but there was hardly any space to put it in. There were only 2 set of towels for 3 people.
The location was maybe not the best but the hotel was good value and clean. The hotel also a restuarant that was great, good value well cooked meal. There was also a supermarket next door to buy any supplies.
Excellent hotel, one of the best in the Campanile chain that I have stayed in. Evening dinner was good and the breakfast excellent.
The hotel was in a good spot to get back on the autoroute. It was not difficult to locte the hotel. he staff were very pleasant and helpful. It was very complicated to unlock the door. There were no facilities provided for babies and they had said to bring our own cot. We did this but were put on the first floor which meant we had to carry everything up and down the stairs.
Practical easy acces from Motorway, clean practical room no
The usual friendly and helpful staff, clean accommodation and free secure parking. Standard always good, but some of the bathrooms in the Campanile chain now need a rethink and refurb.
It was conveniently located for our needs Grey towels and thin sheets and dark grey face flannels
Rooms are extemely small. Impossible to find using car navigation system
Chinesse Resturant next to Hotel The Beds & no early departure coffee or food Breakfast
Very polite young man on service desk- english spoken despite my reasonable command of french Not easy to find- without sat nav we could have struggled. Evening meal facilities would have been useful
It had a toilet and shower. Not having a family room for 4
The Manager Bridgette was friendly and very accomodating. She was a great hostess and so helpful. She made me feel comfortable in the hotel.
In fact, nothing. When we were walking in the corridor of the hotel, there was an extremely nasty smell related to smoking. We booked a double room on line and we ended up being in a single room. The design of the bathroom is awful, leaving no space to use the toilet seat.
very good value for the money,reasonable breakfast very noisy because of the main road
The staff were friendly. Location was good, and the nearby Chinese restaurant was excellent. The rooms stink of smoke. Despite signs saying "non-smoking room", it is almost unbearable. This is a great shame.
I'm sorry, them answer is nothing. Everything, instead of the 2 beddednroom booked, wen were shown to a tiny room with one single bed and a bunk hanging from ceiling. when we refused we were taken to a larger but hostal type room with a double & single bed. En suite was awful and minute.
Value for money The breakfast not enough choice.
The gardens and grounds are very well kept and beautiful. The staff were very friendly and helpful. The food was wonderful although we only ate at evening as felt the breakfast was a little expensive, as only wanted a small breakfast. The room was tiny but lovely
First class restaurant with a great wine list. Beautiful grounds and very friendly staff. Room was only adequate but our main sadness was that the hotel is so far away from Chalons which we hoped to visit. It was advertised as being there but is in fact about 15-20kms away.It is a lovely building but appeas to be a work in progress.
Quiet, relaxed, nice gardens.
Excellent food, served in pleasant dining room. Would have preferred to stay in hotel rather than annexe. Not able to get through security gate until 16.20. Annexe rooms smelled of new wall paint. Grouds very neglected. However atmosphere good.
the great garden!
Food excellent but expensive. Staff pleasant and efficient. Location good. Room small dirty with old cheap furniture. Commom areas dirty. Have experienced far better value for money.
Good location, easy to find. Dinner on terrace. Food excellent.Friendly staff
Good ambiance, excellent patronne, good value bottle of wine Room was very small, mostly taken up by bed. Food was mediocre.
The owners are delightful, welcoming and helpful. The rooms are comfortable and the food excellent. The grounds are perfect for a stroll after a long drive.
Ambience. Excellent evening meal, especially for the price
Good service, friendly, very clean and tidy,warm atmosphere,excellent value for the money. We were only given 1 towel although we were 2 in the room . All the rest was fine
I stayed again on my return journey, without booking, no problem finding a room. Whereas Booking.com would have you believe that there is a shortage of available rooms,
ir was quit and the room was very nice small but effecient enought because it had lots of space to store your luggage and the owner took pride in the decor of the place it was on when we arrived it was self serve we were lucky that someone was there to give us the code to get in because we didn't have a cell phone being international travellers however it worked out ok. in the end or give the code when you give the confirmation on line
friendliness and helpfulness of the staff
Comfortable bed and near Campanile Hotel restaurant which was open whereas the restaurant adjacent to the hotel was closed. No plug in washbasin. Room was small and had no hot drink making facilities. Insufficient breakfast choice towards end of allocated time.
Value for money. Good budget hotel for overnight stay Taxi required to town centre
Clean Parking good Too far from the town
Excellent reception, even changed rooms because my mother had limited movement, what more can one ask. The rooms were adequate for short stay, and we thoroughly enjoyed the excellent pettie dejournee.
Very welcoming owners and fascinating decor.Breakfast was well presented and varied with home made products. We stayed on a Saturday night, but proximity street parking might be a problem during the week.
Everything! Friendly welcome, nearby parking, beautifully decorated room, wi-fi, good breakfast... we used this as a stopover on our way to southern France and would recommend it to anyone!
The room and bathroom was decorated to a very good and pleasant standard. The welcome was pleasant and friendly (you ring the bell of the coffee shop to enter). Breakfast (included) was most pleasant, with cereal and delicious bread, cakes (baked by Caroline) and home-made jams. An unusual but very pleasant stay. Could only find on-street (payable) parking, but it was close.
Very charming bed and breakfast hotel - reminded us of the film Chocolat! Had a quad room for a couple and two young adult daughters which was spacious with opportunities for discretion; it was beautifully and imaginately decorated. Breakfast was also very nice and the hotelier charming.
very friendly owners
The food was very good indeed and the surroundings were sublime being set on the lake at Nantua. In that context it was good value. Room was a bit basic and the bathroom looked tired and ready for a facelift. Mattress had about lived its life and needed replacing.
Clean rooms Rather 3 than 4*. Breackfast not included. Restaurant to expensive.
The rooms and facilities were excellent Difficult to locate reasonable restaurants in the vicinity
The feeling of being surrounded by beautiful things.
Staff very friendly & helpful, room very functional, however no duvet. The hotels decor was a bit 80's.....
Efficient and easy to find and check-in. Good value Very small room.
Proximety to motorway. Speed of check in. Get up and go departure. Close to family restaurant Room smelt very badly of cigarette smoke
for a simple overnight stay fine, clean youth hostel like rooms
no facility to make a cup of hot drink.room extreamly small and shower facility extreamly poor.we do not expect the toilet to be in a very bad excuse for a wet room.would never stay again.
Nothing in particular. It was a most uncomfortable experience but............I guess you get what you pay for Service, breakfast, sound proofing, shower facilities, size of bed, room lighting.
Ease of access and economy Wear and tear apparent
a secure car park would be reassuring.
Very convenient for the Champagne region. Supermarket and several restaurants within walking distance, and petrol station very near to the hotel. A bit noisy due to location near motorways.
Unfortunalty there is nothing good to say we were happy to leave The room quality was very poor and the noise levels high you can hear people in the rooms either side and above. The room was a none smoking room but the smell of smoke was almost over powering. The smell from the drains came up through the plug hole in the bathroom. the other couple with us also have a non-smoking room and had to ask to be moved, the 2nd room wasn't much better
The hotel is ok. Nothing bad, nothing special, perfect if you just want a place to sleep and that's all! It was my case and good for my purpose.
It was verry quiet and was well situated in de champagne region the breakfast was a little poor
Nothing , and is not equipped for people with a handicap hotel does not have a lift bathrooms impossible for handicap.
evening meal was very good parking facilities excellent bedrooms needed modernising and updating ...painting decorating etc.proprieters/reception was not there on arrival(not for several hours) even though we arrived at the suggested times i.e. hotel shut !!!
A comfortable hotel in a convenient location within the champagne area with a good restaurant attached.
Nice hotel and swimming pool. Evening meal good, but wine over priced Staff unwelcoming. Breakfast over priced. Drinks over priced
The indoor pool was clean, warm and convenient. Nice to get into when we arrived Minibar fridge was unplugged and didn't work. Food was overpriced for its quality
nice hotel, good location
The room was comfortable and quiet, in the right location for me. The advertised pool and sauna cost extra and where not availble.
We stayed here to taste some champagne from caves nearby at walking distance, the location is in the middle of the village. We were too early for check in and there was no bell, but a lady showed up just before 2pm and she was friendly. Room was clean and TV had some English channels. The restaurant adjoining the hotel is overpriced, small portions and not very good (expensive wines). The hotel itself has a lot of plastic furniture and old fashioned colors. Pool was covered and seemed to be closed, so it didn't look inviting and we didn't want to ask if it could be opened just for us.
Everything that was provided.