Would you like to save as your currency permanently or for this visit only?
Nice comfortable room. Not particularly well sign posted and postcode in satnav took to a random farm nearby; we ordered a taxi to take uus to a friend's wedding, when we arrived at reception a few minutes before it was due we asked whether it had arrived, we were told that it hadn't, 10+ minnutes later someone told us that our taxi had been waiting outside for a while. We were almost late for the wedding. Not knowing the hotel it would have been really helpful if someone could have told us where to wait.
The bed was comfortable although I felt there should be 4 pillows for a superking .. the cooked breakfast was very tasty.. going outside between the hotel facilities and the bedroom .. not convenient and cold and damp as it was raining .. it was very inconvenient to have no mobile phone connection (Orange) unless I went out into the carpark and stood in the rain.
Stayed with girlfriends for a shopping weekend, really nice hotel, very comfortable, good food and courteous, helpful staff. Would definitely stay again
The room and bed, in particular, was very comfortable and the breakfast was also very good. The cost was high and not enough clothes hangers and only 3 pillows when 4 was needed.
The size of the room The bed in the luxury room was dirty and put a bad start to what was our anniversay! Coiuld not believe how expensice the G&Ts were!!!!
The hotel is set in fantastic grounds,the rooms are claen and very well presented and staff are really help full.the best hotel we have ever stayed in.
Wonderful facilities, great room, fantastic breakfast.
Room and facilities excellent massage wonderful pool and jacuzzi wonderful Reception staff very helpful Restaurant staff need to clear tables of dirty plates to allow guests to continue their meal
Staff were very pleasant and helpful Room had ample space and the bed was really comfortable. The Health Spa facilities were great. Arrived around 3pm, feeling rather hungry. We were told that we could get baguettes, paninis or a sandwich in the Sports Bar but all that was left was a couple of sandwiches. Unusually long wait for Breakfast but worth it when it arrived.
Spa facilities were excellent. Location was great for shopping at Bicester Village and visiting Blenheim Palace. Sports bar was dirty. Kept awake on first night due to a loud function which went into the small hours of the morning. Breakfast was disappointing. More like a travel inn than a 4 star hotel but at a vastly inflated price!
Visit Palace food and drink cost
I booked the Blenheim package, when I arrived and was shown to the room, was suprised to be given the Marlborough Suite, which was awseome. With a seperate lounge, two plasma screen t.v.,s and a wonderful four poster bed. What a lovely suprise. We used the dining room in the evening, and had a deliscious 3 course meal with wine. What a lovely treat, can,t wait to return, especially as at Blenheim they turned our tickets into annual passes free of charge, so will definatelly be visiting again.
the bedroom there was a big coach party in the breakfast room we had to wait 10 minutes to be seated and the noise was dreadful with people standing close to our table carrying on conversations. not relaxing at all. this hotel is over-trading on its facilities.
Our room number 6 was fantastic, extremely cosy and value for money.
Its position in the town; furnishings of a high standard, staff very well presented. Although many foreign staff all spoke English of a very high standard. I think the costs of breakfast there is excessive, really. The bar area could do with freshening up a bit.
Fine old building with lots of charachter. Staff helpful and friendly Very pricy for the room we had which was basic and we could hear clearly all of the activity in the next room. Prices of the mini bar are outrageous-also a dinner of modest proportions came to over £90 for two.
The location is excellent. Right on the main street in the delightful village of Woodstock. There are a lot of super eating places around every corner. We did have lunch on the first day of our stay. Lets just stay that it did not inspire us to book dinner for either evening. Try to make sure that byou do not have anyone sleeping in a room above you - the creaking will keep you awake.
Beautiful setting, lovely surroundings, good food and friendly staff. Accommodation clean and comfortable.
Location nr Blenheim Palace and central of Woodstock; Staff were excellent in dealing with a booking error; room was newly furnished; food was great We booked a four poster bed room; which wasn't available- we'd been allocated a standard room - error in their processing- staff quickly rectified by finding us an exec suite and adding breakfast and £20 off bill; bathroom was very cold - mentioned that at checkout; chimney fire at 5.25am meant that we have to vacate our room in -5 degC temps
The fact that we were within walking distance to Blenheim Palace. Apart from that we used the Hotel as a stopping off place on our journey south and nothing else. We dined out at another restaurant in Woodstock because we did not fancy the menu at the Bear.
The location was very good and when the staff learn thier roles and find thier way around the hotel, it will in no doubt be a lovely place to stay. The cleanliness of the room was extremely dissapionting and the staff where not very friendly.
Room was nice and new, however not what I would class as delux as was booked The pool was a good 5 minute walk from one hotel to the next and staff where poorly trained, TV remained broken for 2 day of our stay
The area, although we had to go everywhere in the car, also the room was lovely the fact that the spa was not attached to the hotel again we used the car not very good when you come out of the swimming pool
Good food,pleasant staff and value for money
Location and staff attention. Rooms cold and dark. Car park difficult to find and inaccessible. Price probably a bit too high given the quality of the accommodation etc.
Breakfast finished at 9.00 o clock which was quite early and there was not a menu to choose from you could only have what was out already
The room was comfortable without any frills. The bar area was well run and had an excellent ambiance. The dining room was poorly run. Tables were dirty and not laid. No food left at breakfast. Staff were not trained and receptionist was unhelpful.
The food and service in the restaurant was very good The room allocated to us was very small, cleanliness in the room was very poor , the ensuite was tiny, & the shower did not work . Our room was very non standard and required upgrading.
Basic, but relatively good facilities, bar, restaurant, small (chilly) swimming pool. Good location in the centre of the town and nice part of the country. Second room was much bigger and better. The first "family" room we were put in was not acceptable. there was a small sofa bed which was too small and uncomfortable for our children. Sorted by the staff. The decor is a bit old and tired. Overall a bit 'Fawlty Towers'. Food in bar was average.
Relaxed, attentive staff, homely, real fires.
Grreat room (39), grreat staff, good restaurant, good location
Staff friendly and the bar and food was reasonably priced compared to the rest of the village.
staff seemed friendly, breakfast was good,car park at the back,which is good,we had a courtyard room which was fine, no bath though,just shower nothing
Clean room with tea & coffee making facilities, lots of hot water, good breakfast & proximity to town centre (walking 5/10 mins). Enjoyed age & feel of building. Staff polite but not particularly friendly, although I admit that in Dubai we get used to our hotels offering an exemplary standard of service. Cromwell staff not particularly helpful or forthcoming when I needed to find information about train times. Did their jobs satisfactorily but didn't go 'extra mile'.
The staff were very friendly and attentive to our needs.
Breakfast was fantastic, great cooked breakfast and wide range of continental breakfast. Noise from the street, although due to the age of the building I guess modern double glazing is probably not allowed!
Pokey room; poor range of TV channels; leaking shower; inadequate radio; missing lights in bathroom
Friendliness of the staff No information provided for people with special needs.
The bathroom was freezing cold, window wouldn't shut. The shower head, when turned sprayed water all over the bathroom, soaking the floor and everything else in it's way. I was informed of a party and that there would be noise in the marquee which would transer into the hotel at 11. However the horrendous noise from the disco which was in fact directly under my room started at 7p.m. or thereabouts. There was a connecting door to the next room and it sounded like the neighbours were in the same room as myself.
large garden area and reasonable bar menue
Clean rooms. Friendly staff. Good location within the town.
Clean, comfortable, friendly staff, brilliant Thai restaurant across the road
Nothing It was a motel with small dowdy rooms attached to a pub. breakfast in the bar. It is 1.8 miles from the centre of Woodstock. Not worth the AA stars.
The staff were fantastic, couldn't do enough to help. They booked taxi's and recommended local places. The local area is amazing, definitely worth a trip
There was ample parking, the room was clean and comfortable and the food was excellent. we were visiting Blenheim Palace so the Hotel was within easy reach (3min) of Woodstock and the Palace.
Breakfast was excellent.
The staff were t.he best part as they were so friendly and the food was lovely sheets and blankets on the bed rather than duvet
friendly helpful staff, good beer. noisy pipework
Friendly and helpful staff
enjoyed dinner and breakfast and friendlyness of the manager and staff - enjoyed the open fire place - hotel was easy to find located a little too far out of Woodstock which meant we had to use the car to visit Windsor central as opposed to leaving the car and walking we didn't realise this at the time of booking - also free WIFI only worked in the bar area not in your room - no real problem but just a little inconvenient
Staff helpful, friendly and 100% willing to help. Food excellent and great value. superb.
courtesy and service
friendly staff, good food, nice atmosphere
Easy going polite staff with a sense of humour. Restaurant food was excellant ,freshly cooked and able to deal with a special diet imaginatively. Double room with shower was perhaps a bit small
Friendly and helpfull staff N/A
very comfy bed
The room was very clean and pleasent. The staff are very friendly and accommodating
Staff were really helpful and polite. They took the trouble to use your name.
Size of room and bathroom. Plenty of room to move about, important for me as a disabled person. Slight difficulty with narrow winding staircase.I have limited mobility. I could manage up but not down. However, there was another regular staircase for going down!
clean and good value, super breakfast
Nice surroundings, friendly staff. Cold.
Breakfast Our room lacked a view
The ambience and service All fine
Rooms, esp bathrooms very tatty. Wallpaper peeling, paint in need of refreshing, bathrooms very tired and tacky. Food ordinary. Luggage service non-existent. Price extorionate for what was offered. Unimpressed
Superb Food Excellent receotion service Room was a little hot
Very comfortable room, loved the jelly beans! Bathroom a little cold and no proper mirror.
excellent english country hotel food is good but breakfast should be better.
Great food, excellent service, lovely room, free Wi Fi connection Far too hot, no fresh air, no mobile signal
Good location. Excellent food.
Excellent position relative to Blenheim Palace and Oxford. Attentive staff and a first class restaurant. Lack of air conditioning in higher level rooms. Hot air tended to rise up the stair well.
Brilliant range of continental and English breakfast in a nice setting. Really nice staff and good service. The room is better than the five star Randolph hotel in the Oxford city centre, and has a decent size en-suite bathroom. A pot of green tea for two in the afternoon was £6.50 in the back garden, although we had the garden all to ourselves that afternoon. There was no lifts in the hotel but we did leave our baby's pram at the reception.
Freidnly staff, excellent food, very nice clean modern room My only minor gripe if there where no walk in shower or shower screen on freestanding bath. The one benefit was I had a really nice soak in the large bath.
The food was fantastic
Beautiful and quite just outside oxford with a bus stop almost every 30 minutes going into town.
Big clean rooms, large bathrooms with a wet room shower. Great food and a nice atmosphere.
Staff friendliness and attitude Grubby bed linen and bedspresd
Hotel felt homely and welcoming Nothing
Reception staff were excellent Noise from people sitting outside after 11pm kept me awake. At breakfast there was nobody to seat me so I chose a table myself at was then told off for sitting in the wrong place.
very good restaurant, very good breakfast facility and rooms are run down, bed was awful
Efficient check in & check out Up graded room a pleasant surprise Poor evening meal Neither the meat or the potatoes were properly cooked I did not complain as i was one of a large party but at £32.50 not good
Fresh milk in jug in fridge in room Noise of fan system when window open
the comfort of the room and the excelent breakfast
The staff were outstandingly helpful and friendly. The restaurant for dinner was exceptional, breakfast ok. Parking facilities were very good. Will stay again because of the staff and proximity to Silverstone. The heat in the bedroom was too much for comfort. The staff supplied fans and cooling equipment and offered to move us if necessary. Hotel requires a little TLC
It is very comfortable and relaxing Disappointed that the location was in the centre of the town
Large well equipped room, arm chairs (a big plus), comfortable bed. Very convenient garage, helpful staff, excellent breakfast. None
The staff was very helpful, location just off the high street in Buckingham is ideal. Carpark is small but I never failed to find a space. Restaurant is a bit expensive but food was quite good. I stayed for three nights on the top floor in room 221 and came away disappointed. The hallways and room are in need of renovation. The carpet, duvet cover and upholstery on the furniture were worn. The weather during my stay was somewhat warm but the poor ventilation on the top floor meant that the room remained uncomfortable until well after midnight despite a fan placed directly in front of the open window. Complimentary wifi worked most of the time but having to get a new code for each device each day was a nuisance.
Evidence of refurbishment; basically clean and tidy Inadequate parking; room poorly laid out (beam at face height over end of bed); no cupboard/storage space; no fire exit notices in room; no details about hotel in room; no remote control for tv; insecure headboard; most lights not working in bathroom; no refill of toilet paper; took money at beginning of stay; only one catch on window; uneven treads on staircase with no handrail; etc
Convenient for purpose of our visit As above
friendliness of staff. evening meal excellent. Comfortable soft bedding. Quaint and relaxed.Refurbishment did not intrude on our stay. in the room - more milk & a mug or larger cup for tea/coffee, glasses for water. Mug at breakfast time or refill - perhaps a pot tea/coffee on the table. Toast not very good and no marmalade.
Within easy reach of Silverstone Had a room on the top floor with no water due to poor pressure
The room was very comfortable and quiet. For the price, there was no housekeeping. And although it sounds petty, the water pressure was so bad we couldn't wash the soap off!
Friendly staff, cosy atmosphere, nice room, good food. Tv not working
The hotel was very comfortable and clean. The meals reasonably priced and plentiful Our room was very noisy due to the fact that it was not double glazed and I could hear the traffic passing in the night therefore I did not have a good nights sleep. Also the room was very cold due to the fact that there were draughts coming through the sash windows and the heating had been mistakenly switched off by a member of staff but when we enquired why the heat was off we were given a satisfactory explanation and it was back on when we returned to our room. In mitigation it was a very very cold weekend.
Cosy and a very warm welcome. The Romanian staff at the front desk and pub is very nice and takes a very good care of your needs. Excellent !
the bar was the only warm room we arived and there Was no heating on in the room it was freezing we asked if the heating was on because the room was freezing the only place that was warm was the bar so we went and sat down there for something to eat.The food wasnt anything to write home about i had minced lamb pie which was on as special,you got a table spoon of mash potatoes a small like ramakin of lamb with veg that was mashed up as though it was ready to feed a small child with a puff pastry circle on top which was burnt and a few peas everything was like quick food my partner had chips egg gammon which was hard and a few peas.After tea we went back to our room and we had to go down and ask to put the heating on as it was freezing we were in bed at 830pm to keep war
The land lady was very helpful and friendly. We were a little rushed out of breakfast which finished at 9.30 although we hadn't quite finished our food.
Very comfortable, warm and friendly atmosphere, good food served on quality china, in good location - made to feel really welcome - had afternoon tea in dining room with visiting family and small grandchild, perfect end to weekend break - thoroughly recommended. Couldn't fault anything.
Bed, storage space, location, car park Breakfast finishes too early at 8.30am I would have preferred a bath The tv was rather small and the bedpost was in the way.
Very friendly staff. Room of good size and comfortable had all the facilities one would expect. Food of excellent quality and quantity.Price very reasonable. We had three enjoyable nights at this hotel.
Very friendly and helpful staff, excellent breakfast No smoking at all, but also no ashtray at the front door or nearby; this makes us stay away from this hotel next time. Only 5 channels on the tv
Friendly, comfortable, good breakfast. Minor: room unheated in daytime (chilly in February), although comfortable in morning/evening.
It was convenient for our purpose and visit to Banbury, it was a good location which suited our needs, this hotel is an ideal base for a couple of nights. Good Home cooked breakfast. would have prefered a later breakfast time, but no complaints
Breakfast was very good. Served in a pleasant light room with plenty of choice of food. Service a bit slow on second day - order for toast forgotten. Having to have breakfast between 7.30 and 8.30 am.
Could not get into room till 4pm did not leave much of the day left the staff
Breakfast finished at 9am
friendly atmosphere good entertainment nice friendly staff lovely clean spacious rooms in a very central spot
Location. Over a Pub and very noisy. Also no air conditioning so very hot.
The hotel room is too hot. No privacy as when I was trying to get some nap after coming back from work my room door was open twice by the cleaner. This is not a good one as for the first time I was in the bathroom when my door was open. When I came out from the room no apology from her at all.
Nothing at all. It was truly dreadful! Dreadful rooms, incompetent staff, a toilet that didn't work with a turd in it to greet me, disgusting breakfast. I could go on...
The room was clean and cool (a blessing in the summer heat), the bed was comfortable. A very convenient bar downstairs with a decent beer on tap. No noise from the music etc in the pub downstairs. Breakfast was fine. Noise from pub air-conditioning or something in the room. The cook did not speak any english so we were not able to order anything other than a set breakfast (although it tasted good) and we got the wrong drinks (cappucino instead of cup of tea)
Convenient location. Good local restaurants to choose from. Room we had could have done with a bit of a revamp
It was in the centre of town - good location, good temperature lumpy bed, noisy disco until 12.30am
The whole stay was great None