Trips
Vendome El Ksar Resort & Thalasso

Vendome El Ksar Resort & Thalasso

6.9
Good

Based on 355 reviews
 
Bvd 14 Janvier, Sousse 4031, Tunisia
  +216 7332 5334
Vendome El Ksar Resort & Thalasso - Sousse, Tunisia
Fri 8/17
Sat 8/18
Compare vs. KAYAK |
Hotwire $29
Hotwire
per night

Rooms

Fri 8/17
Sat 8/18

Double Rooms

$29+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$29 per night

Reviews

Traveler rating

2
2
5
15
0

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  • Mediocre
    Aug 2015
    4.0

    A 4-star hotel, more a like a -4 star! I really want to support tourism in Sousse, especially as foreigners, but from the minute we arrived, the service was horrible at best. To start, parking was a challenge, and at the reception desk the staff very rudely insisted there was no reservation. When we arrived in the room (far below the standards of a 4 star hotel), in the bathroom there were no towels (one dirty towel on the floor), just a tiny stream of water coming out of the faucet, and practically no functioning lights--one light was even hanging out of the ceiling. This must be a problem in general for them, as instead of a sign to hang on the door to stay "please make up my room" or "please do not disturb," the sign had a list of repairs that needed to be done! Of course the safety deposit box was also closed, and the wifi didn't work (the wifi didn't work anywhere in the hotel). When we went to report these problems at the reception, they told us no towels were available because the spa had just closed (at 5 pm), and we had to be in our room at 6 pm for the handyman to come as we "unavailable." Now the pool and beach--overrun and DIRTY! Everything from the beach itself to the lawn chair covers (which were even hard to get, and which were quickly taken from us the minute we entered the water even though we left our things there). The beach bar--amongst 6 waiters standing around, no one came to serve us, much of the menu was unavailable, and no one really spoke English. Also, the table and chairs were filthy. The all-inclusive meal experience was something I have never seen--the room was full of cigarette smoke and smoke from grilled meat, with no windows open. The lines were so long it was not even possible to get food, and best of all, there were no plates and silverware. We asked several waiters for plates and silverware, and no one would help us. We noticed about 30 people waiting at the kitchen door for plates--and when a waiter came out he was stormed by this mob. We just gave up...not to mention, dinner was only served from 6:30-9 pm. In short, don't stay here. Frankly, our entire experience in Sousse was a big negative. I know they are hungry for tourism after the horrible and gruesome attack, but the services and hospitality are really lacking.

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About

Overview

When you stay at Vendome El Ksar Resort & Thalasso in Sousse, you'll be on the beach and 5 minutes by car from Sousse Beach. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Hotels.com

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Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

6.9 Good

Based on 355 reviews

8.8

Wellness Area

8.0

WiFi

6.1

Breakfast

4.8

Food

Check in

2:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness center
Free Wi-Fi
Business center
Internet
Concierge service
Currency exchange on-site
Gift shop
Meeting/Banquet facilities
Room service
Bicycle rental
Game room
Spa
Indoor pool
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24 Hour Front Desk
Night club
Safe
Sauna
Airport shuttle (surcharge)
Free parking
Playground
Pool table
Private beach
Storage available
Non-smoking rooms available
Terrace/Patio
Increased Accessibility
Elevator
Kid-friendly
Laundry facilities
Child pool
Hairdryer
Cable or satellite TV
Coffee shop
Babysitting/child services (surcharge)
Pets not allowed
Designated smoking area
Outdoor tennis

Photos

Location

Most Popular Landmarks

  • Sousse Beach 1.6 mi
  • Ribat of Sousse 1.9 mi
  • Stade Olympique 1.9 mi
  • Kasbah 2.1 mi
  • Sousse Archaeology Museum 2.1 mi
  • Catacombs 2.3 mi

Sousse Travel Guide

Learn about Sousse on KAYAK

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