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Friendly staff. View. Room was superb one of the best I have stayed in. Paying for bottled water
Amazing scenery and excellent location although was rather expensive for a 2 night stay. Excellent dinner by the pool on our first night there. Food was the best we have had by hotel standards. Staff very helpful and friendly.
We had a great stay, the view and location of the resort was lovely. The food was fantastic and the staff very friendly. We will definately be going back We were meeting friends at the restaurant that we hadn't seen for a long time but there was a wedding beside the pool and we were asked to be quiet. Which dampened our reunion a bit.
the setting was fantastic, the resteraunt was excellent & rooms were really clean & good the tourist shop wasnt very friendly when booking tours etc; especially considering the price of the tours...
View from the room and the location of the hotel is great! We extended by 1 night. Very friendly staff. Internet access is quite expensive. New staff every morning in the restaurant (we were explained the buffet 4 times during our stay).
the whole expierience at coral sea was fantastic , it was all good n/a
Great location for wedding or like event. Great views of the bay and facilities were of a high standard.
Nice view Take your credit card surcharge off, its just pisses people off, your making excellent money now without extra charges and pissing people off, it's the last thing they do before checking out so you need them to leave happy if you want return business, don't you??? And as you know word of mouth is the best and cheapest form of advertising. I run my own business as well, for the amount you are adding to the bottom line it's not worth it. return business is worth a hell of a lot more !!!!
Really nice view, right on the coast. OK breakfast. Really thin 'doors' to the bathroom (like a closet), not much privacy there...
the tropical breakfast was great to start the day - we loved our balcony, privacy and view.
The view and friendly staff
The breakfast was excellent, the staff were friendly and helpful, the view was amazing. The tour desk were also very helpful in our choices of activities. On our initial arrival the room was not completly clean however this only involved some grime in the bathroom. We will still extremely happy!
We felt the general aura of the Hotel was lovely with a peaceful feel yet classy as well. Although we felt it was very expensive for a room only.Would love to return sometime. Not enough Buggy parking.
Well organised pick up from airport and efficient check in and out. Fittings/furnishings and bedding all quality .Special requests of 2 queen size beds and disability location close to lifts were carried out. The view from our room 914 was exceptional. Excellent breakfasts ++ Waiting around for 1 1/2 hours for room was not good and the lunch menu at the restaurant was very ordinary for the price with limited choice and needs an upgrade. Worst aspect was lack of any written information re facilities gym/beach/restaurants/beach/etc etc.
Size of room was great, room was very clean, breakfast was brilliant, staff very friendly and helpful, was very centrally located and a magnificent view.
The size of the rooms. The views from the balcony. The in room service is quick and effecient. The mini bar is not over priced. The omlettes at breakfast were the best I've ever had.
Rooms were well appointed and clean with fabulous views. Staff were well trained and pleasant. There was not enought draw, shelf, cupboard space for clothes. Advertised as having DVD player which was not in our room
The view and how bug the room was The pool
Very well kept rooms with the most amazing view! Reception check in did not have a set queue system. We all lined up in one line then people started jumping queues- it was very frustrating
Amazing views, great location, comfortable rooms, good food. A little expensive, slow service at the restaurant.
The size of the beds and bathroom were impressive.
big rooms even though the cot wasnt in the room as requested it was brought up straight away and room service was yum
The room was beautiful, very impressed with the set out. With room service, we couldn't find anywhere in the book where the extra $5 for the tray charge was stated. Also the in-house movies were pretty expensive
Comfortable, decent value for money if traveling in a group (2 bedrooms are similar to a single hotel room at a nicer hotel). Check in was relatively easy, and the surrounding grounds are well maintained. Air conditioning ran loudly, the unit is a bit rundown, amenities were dated. Looked better in photos.
Great friendly service, modern luxury rooms with a nice views. A little far to walk into town everyday, but we did! No gym!
Good location looking over the marina. Spacious room, superbly furnished and fitted. Friendly staff. Views from ground floor room where disappointing for the price paid. Should have insisted on a room on a higher floor (2nd or 3rd floor). Checkout was at 10.00am - must pay extra (on top of already expensive room rate) should you want to check out a few hours later. No wireless internet, only by cable, which were not provided in room.
Loved the location, natural environment, rooms well appointed, fairly laid back environment, many of the staff were dedicated and trying their best. Common areas not well maintained, severely under staffed for the peak period, not enough food options or available dining locations, most activities booked out, not much attention to detail, staff a bit disenchanted and disinterested in customer's experience (until it turns into a complaint).
Most of it was excellent a real getaway from busy city life. The spa was brilliant if a little pricey. But during the day so many things to do and so many places to relax. The food offered by all the restaurants was the same so variety was an issue. In addition there are very few activities to do after dark except the open air movie.
I did not like the food got sick one night on food in the best resturant , and the staff on whole island was to young and unorganized and did not know much , and they charged to much for everything we did , and we will never go back to Daydream Island again....
The island itself is very pretty. It's close to the mainland, and would be an easy visit by ferry. There are pools and animals for children to look at. Staff was friendly. Food at Mermaids was actually very good! The horrible filthy facilities. Bathrooms were mostly "out of order" or overflowing with waste, and those were the ones meant for restaurant use! The lobby facilities were equally as bad. An "out of order" pool, the one with the swim up bar, was disgusting as well, but you had to walk by it to get anywhere at that end of the property. A side note- $150 for moorings are way more than Hamilton, and of course you don't get the power and water. Makes for an easy choice if stopping by private vessel.
It's a beautiful setting with friendly helpful staff. The island is sensitively developed to enhance the natural features.
Beautiful, clean rooms with very helpful and friendly staff. Let us keep our luggage at the hotel when we went on a boat for 2 days. And even shuttled us to and from the marina! Access to the local gym was a nice perk! Great stay and would definitely recommend. Rooms were a bit small
Fantastic views and very spacious. The living room area and deck were excellent and very spacious for accomodating a family or group of friends.
superbly appointed large rooms with wonderful views of the whitsunday islands
Very comfortable apartment, perfectly situated to explore the islands. We have liked the most the terrace, with a perfect view of the ocean and surrounded by palms.
Good location with great views, nice pool, big rooms! One member of staff came across quite sarcastic at times and took some pushing for him to help a problem we had with the tv. He eventually fixed it though. Also they took full payment in advance which was odd.
The view, location and staff!
The room was newly renovated, very nice and clean. Great access to town but not too close to be bothered by main street noise. Great owners and nice cozy restaurant. No complaints
just a good motel .about a five minute walk to the main street of airlie
We only stayed one night but it was convenient to Airlie Beach where we were taking our boat trip. The hotel was quiet but friendly staff and they were offering $2 steaks on the night which were very good. It suited our needs
Good restaurant. Friendly staff. Good location convenient for buses.
quiet staff weren't up with what was happeing in the local area or the tours available
The staff went the extra mile to ensure that we had a very pleasant stay and made us feel that we were part of their hotel family. The addition of a toaster in the room would have been a very nice touch for those on a tighter budget, otherwise all was perfect.
close to shops,bus st Staff member not very helpful with directions ! and snobby! very fake ! hotel was great staff made it look bad and would never come back because of staff!
Friendly staff, good pool and spa, comfortable apartment with a great view. The main bedroom lights needed to be much brighter,
We liked everything, reception staff were very helpful and very friendly, pool was very nice and outdoor spa, plus spa in the room was fantastic and the view to go with it was really nice. we would stay again and reccommend. it was comfortable and clean.
staff were excellent. room was great
Nice pool. Big room and quiet space. Good value for money. Pretty far from the airlie beach town
Good for families,but be sure to warn the kids ahead of time that there isn't a second bedroom… The living room features to twin size daybeds that convert nicely into beds for sleeping. Our daughter, who is eight, ended up having zero issue with the comfort or location of this daybed. The pool was quite large, and was a huge benefit with our daughter. The room itself was nice as well, we really enjoyed having the full-size kitchen, refrigerator, and washer/dryer in our suite. The proximity to the hustle and bustle of the downtown of Airlie Beach was quite close, and easy, fast drive or very quick taxi ride
The staff was extremely helpful and attentive. The room was clean and well appointed. Distance from town a bit of a problem.
Room was clean and very comfortable. Located near Abel Point Marina, lovely view. Nice quiet location.
Very close to the marina and boardwalk that goes around the coast of Airlie and Canonvale. Lovely grass park and beach across the road.
Not being able to hear people in rooms around me. Comfort.
that we were away from reception and were not bothered during the stay except if you wanted them.
The hotel was very old and run down, needs a few renovations as the rooms aren't very nice to stay in at that price. I think the price is too much for what you get.
room rates very attractive. No daily room service available unless you pay extra for it.
The location. There is only a short walk to the beach, the swimming lagoon, dining and shopping.
comfortable and secure lack of parking
We have stayed at the Terraces a few times and this was by far the best room we have had. Its good to see they're upgrading the rooms.
The views and central location. The self catering opportunities. The pool with great view. It is a bit tired but in the process of being upgraded we think.
it was in a good position and had great views from the balconies
The room was a decent size The room was outdated, dirty, the cooking facilities in our room didn't work & it was a long walk up a steep hill
Close to Pubs and Clubs, the veiw Aged furnishings and surrounds