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My room smelled, was tiny, and there was no privacy out my window which faced across the parking lot to a busy Krispy creme.
The new block of rooms is clean. Flat screen TV. Staff cordial. The wireless internet service was expensive and not at all reliable.
Quite close to the airport Small room the fire alarm ringed at 5am
Close to airport The room and bathroom needed a good cleaning. Room was minuscule , bed and pillow disappointing and hallway dark dingy and dirty. Glad I couldn't sleep and went to eat at mcdonalds.
Very convenient to Airport we only stayed one night more than happy to stay again, compact room, helpful staff.
At least it is clean Too many Staff was rude and incompetent - gave me the wrong room number n key card A silly design in shower causes false fire alarm easily Bed is not fixed but on wheels Make sure you have the right rate as one for day and one for overnight
Checking out! Room was small like a prison cell. Beds are metal framed. Bathroom is tiny. tv is very old and chained to the wall! There is no hair dryer, no iron (except in laundry room on ground floor), no toiletries, no kettle. Wifi is very expensive. Only rubbishy fast food outlets nearby. They charge a ridiculous $6 aud one way for shuttle bus - you can walk to the domestic terminal, it takes 5 minutes.
Cheap tariff. Very comfortable bed. Easy to drive to from Canberra. Very handy to airport. Relatively easy access to bus service to City. Flexible about check-out time (11am was fine with them).
Convenience to SYD airport Walls too thin. Able to hear everyone else using their toilets all through the night.
It's very convenient to the Sydney airport; otherwise nothing too special. If you just want somewhere to stay before an early flight, it fits the bill, though staying near Central Station or Redfern would be almost as convenient. They really nickel-and-dime you: charging for wifi, for breakfast ($12 is way too much for what they provide, even in Sydney) and charging for a shuttle for the airport. I hate it when hotels do that.
The Ibis Budget Hotel is close to the airport and there are a lot of fast food restaurants nearby. You can park in front of the hotel for 15$ per night. If you're taking a shower the whole floor of the bathroom gets wet, very inconvenient. There were a lot of ants in our room, but we got a new room with the same problem. I recommend to stay only one night if you really have to.
no coffee/tea facilities, no toiletries, very poor standard, very basic, not what was expected. Only good side was convenience to airport.
Location was great, hotel was clean, very nice room, better than I thought, I booked a twin but got 2 queen beds, was a beautiful room was next to the staff laundry or tea room or something which was very loud on sat morning
It has the perfect location, close to everything, we can even view a part of the Sydbey Opera house from our balcony. Everything you need is just a few minutes walk away. All in all it was great.
Mainly the location and the fact that there was parking eventhough it was a bit tight for medium size sedans and anythig bigger The meals were budget and reflected as much in the flavor
Clean, quiet and safe (close to police station). Staff weren't very friendly. Do not refill soaps every day. Location is not good (about 15 minutes from the central station). Although it was our honeymoon we did not get even a congratulation card (and was suggested to purchase an upgrade in full price). Breakfast was very poor.
Very nice hotel, rooms were very nice. Friendly staff and very helpfull. I would certainly recommend this hotel. The second and third level have a pool area, this can be quite loud.
Quiet. Had a lanai. comfortable. Narrow halls and not a user friendly lift
The proximity to all sydney has to offer. The staff were very helpful.
good service and very friendly staff no
The reservation of priceline was not in the system in the hotel. Only after the good staff at the hotel we could get our room
Easy to access with covered drive-in entry and valet parking. Friendly efficient staff. There was a discrepancy at checkout but this was rectified. The room booked sleeps 3 with the booking clearly stating the price is for 3. I was originally charged extra. They claimed that the on line site was misleading. While the 3rd bed was made up there was no extra towel,blanket or cutlery for the third person. Low level lighting with no makeup lighting. Would still stay there again.
Staff were friendly and knowledgable. Nothing.... Everything was to the standard we were expecting.
the location was great - such a short walkf from Central Station. The place was nice and tidy and cosy and the staff at the bar were very friendly. one of the towels were soiled that was fiven to us as a new one.. and the surrounding pool area wasnt very clean. Also the treadmill at the gym wasnt working and there wasnt enough ventilation in the room.
staff were friendly, helpful. room was clean and tidy. close to central station so easy to get around. the pillows were abit on the hard side.. other than that was good.
the design of the rooms we booked online for 3 people for $239 and when we went to the counter she charged us $274est and didnt have a reason why.I feel like we were trying to be ripped off
Perfect location for Concerts at Acer Arena or events at Sydney Olympic Park, only 5 mins away. Buses run to concerts or its an easy drive with ample parking, we were back before the bus. The lobby is lovley with palms and fountains, a great pool, tennis courts and gym etc, also right next door to a bowling club and opposite Maccas and KFC if you need a snack. The room was large and comfortable. Only that the bed was a little on the firm side and the bar prices were too steep.
We found your staff very helpful & friendly - we loved our stay,even though for such a short time - I will add here you have to be very careful when entering & leaving your car park (glad we had small hire car) - but in saying this very thankful included in your rate- THANK YOU Deanne No complaints - staff very friendly - helpful
I actually complained about a couple of things when I booked out. The meal was expensive and very small. The pants I was wearing to work the day after staying were dirty when I got them off the hanger. They had dust marks on them where they were hanging. I ordered a pot of tea for breakfast which came with no cup. The toast I ordered did'nt even come on a plate it was wrapped in a serviette and did'nt come with any margarine. I thought the whole experience was ordinary and I would never stay again.
The only likeable feature was the buffet breakfast we were given as a trade off to not having the bedding configuration that i booked for back in November 09!! Very applicable unfortunately, as i booked 2 double beds but was told that it was unavailable and was given a fold out bed for my child who was competing at olympic park the following day, needless to say i gave up my bed so as she would have a good nights sleep, very dissapointing after travelling all day.
Convenient to business during stay. Quiet & good food
Quiet at night and great beds
Friendly, clean hotel would definitely recommend it, very helpful staff.
I loved the dinner service, the staff were polite and professional. When pooring my wine my waiter had presented the bottle to me before filling my glass, excellent service. Not at all we enjoyed our stay and so did my children, they loved the water falls along the side of the stair case.
Very comfortable and well-appointed room. The service from hotel staff was generally very good. Staff didn't respect their "do not disturb" signs; they just gave a courtesy knock then immediately let themselves in. This happened every day of my stay.
nice hotel; not centraly located in Sydney, but good for visiting Western suburbs
Good location near central station and transport facilities, shops and bars.
The lovely big bed and the movies Sauna was not accessible
The proximity to transport was great.
New room was great Price for new year stay, on going renovation
Handy to railway station, markets, china town The floor was wet because people came in dripping from the rain outside, ramp was very slippery almost slid over.
convienience to everything restaurant & bar not open sun nights , little difficult with kids to find a place to eat & have a drink, other than chinese / macdonalds
central location, free internet (3 hrs/day), clean modern rooms would have preferred wifi in rooms, only ethernet broadband available
The fact it was close to the city. The staff were great and the breakfast was great too.
Being able to get around the city without to much hussle. Having coffee and something to eat without going to far away from the hotle. The one day of rain but it did not slow us down that much.
very convinient location front desk was under staffed during our stay. waited for 15 minutes to check-out
The hotel receptionist I believe was called George went out of his way to help u's with a late check out and kept our bags safe as we were not flying until late that evening. He was exceptionally friendly and helpful and is a credit to the hotel.
Close proximity to shops, transport and Coogee Beach. Room size was small, no parking facilities and well over priced.
It was our honeymoon and it was close to our reception and it was in a classic style.
Location close to public transport to Bondi Junction shopping and a short ride, distance and time, to the airport.
Staff were very friendly and accomodating of late check out Taxi took 1 hour to arrive at hotel and found a stray hair in the bed
Lovely old heritage building and period furniture added to the charm. Rooms were very clean with the added touch of small kitchen facilities.
cost and location parking
Quiet, relaxing, easy to deal with, comfortable
Proximity from NSWU none
Ambience and location
The room I was assigned had old, broken furniture; there were candy wrappers behind the armoire; a cup of candy treats left in there from the previous guests; a dead cockroach in the corner; broken toilet paper holder; beds were overused and way too soft; the entire room was run down ad disgusting.
the hotel staff as usual were excellent, the rooms are great I have stayed in this hotel before and always found it to be of the highest quaility, this time ther was was ono mini bar I found this strange and disappointing for a hotel of this stature
Great location for a stop over, lovely beach, excellent pool very convenient for airport.
The proximity of the hotel to the Sydney airport. The $250 price tag per night was very excessive. Will stay at cheaper hotel in future. Hotel interior needs upgrading especially the carpets. No access to the fitness area or indoor pool unless we paid extra money. This was not specified when I made the booking.
Very nice Yes,no pick up the dinner platte,the dirty dishers stay in the all way all night,not so good
View of the Airport and Botany Bay, nice restaurants nearby. Good breakfast buffet. Having to pay for extra for parking after paying for the room. Most hotels provide this as an inclusion. Need a display of the accomodation which demonstrates which room you are actually going to get, (similar to when booking seating at a venue, or for rooms on ship cruises) allows for more informed choice. The following two questions should not be multiple choice, it is more complicated than that. Let me just say that the hotel ranked among the more expensive for really no better facilities, it relies on location rather than service. I have stayed at better hotels, for example in Noosa Heads, where the location and rooms are far superior yet the price is far more reasonable.I would suggest that unless it is the 13th or 14th flor, $250 max
bay view (you need to pay extra for that), you can walk on the long beach terrible cleaning, very old hotel needs a major renovation, common corridors and the room is smelling.
the staff were excellent!! the gaming room/bar staff made our stay extremely pleasant and the front desk staff were very helpfull and always carrying a beautiful welcoming smile :) these members of your team are a credit to you. thank you no hash browns at brecki!!! just kidding the food, staff, rooms, view were great!! would definately come back!!
The Restaurants & Cafes in the Area are great, the people in them understand customer service & great food. The room looked run down & is need of a refurbishment, the bed was saggy, the TVs too small, the carpet was worn in sections & the overall cleanliss of the Hotel needs to be addressed post haste. For the price we paid, we were not impressed at all. The Bar staff, especially the Duty Manager on Saturday afternoon, were not friendly & appeared to be disinterested in the customers. We paid for a Bay View Suite, but all we saw without going onto the Balcony, was the Unit blocks accross the road. Very disappointed overall!
The late checkout Proximity to restaurants/cafes Size of room The view out the window The cost of the buffet and a la carte menu at the restaurant
Reasonable location - good bus connections Extremely basic accommodation for a "boutique" hotel. Room was single size with double bed
washroom is quite clean and look nice..the hotel is in town, easy to travel around. Its very small hotel and hardly notice from the road.
The location of the hotel and the staff
There is one lady who is extreamly mean at the reception. I was very upset to her since she didn't want to tell me how to get to the airport by bus and train. I saw her smoking in front of locker place during her work time. It was my last day in Sydney and she made me feel real terrible.
not much tv shower view (another wall) no draws or chairs small bathroom sink but nowhere to put your toiletries.excessive outside noise.
The hotel is perfectly situated, close to the railway station an city bus stop. Room (deluxe) was realy nice and clean, but too small. There is also a loundry and a lounge area, where you can prepare your own food. The hotel entrance is not nice.
Handy for transport very close to Central station, monorail, bus routes. Walking distance to Darling Harbour - good shopping nearby. A little noisy, especially from the cafe/bar area but this did not detract from our stay.
The staff was EXCELLENT! Every person I interacted with at the desk was professional, friendly, and helpful. I think the lounge is over another restaurant and the aromas from that restaurant were a bit strong. But that was MINOR compared to the location, staff, cleanliness and interesting architecture of the bldg.
The close proximity to city centre and transport systems. Easy access to restaurants. Security system employed by the hotel especially after 10pm. Being near the city centre noise was inevitable but was very intrusive at times. Shouting and screaming by young people leaving clubs in the early hours was a problem most nights. Work on a tower block across George Street was also a problem after the Easter break had finished.
very cute boutique type hotel, modern rooms, great position for market shopping the unique combination of older style building with modern style
It's location in the city was what I liked best
location to airport and Mascot Railway Station Bathrooms are tiny and there are no exhaust fans in them
I was not impressed with the way tables were left uncleaned in the meal area for extended periods of time. I had to move dirty dishes to get table space to have my meal. This applied to both evening and breakfast.
The vicinity to the airport, 24 hour service, friendly staff N/A
Location next to corporate office
The room was quiet and the hotel was close to the Domestic Airport. It was convenient having a restaurant which provided both dinner and breakfast.
We stayed at the hotel because of its convenience in being located close to Sydney International airport Nothing - all AOK
Great location walking distance from train station
Efficient check in and check out procedures. Air conditioning a bit too loud in the room but fine.
Rostered Concierge gentleman very pleasant before 5.30pm, Room very comfortable, Young lady serving drinks at around 4pm Saturday evening told us quote: you'll have to wait while the keg of beer is switched over?.....(we felt not apporpriate timing or words used ). Unclean mattress protector...
super comfortable for price and next to both international and domestic sydney airports with very easy nominal price shuttle service.
Staff were helpful & assisted in everyway possible.
The breakfast was ok and i was very thankful that i had only booked for one night and not any longer. The room was decorated in a 1960 style and was awful to say the least. the combined shower and toilet were so little that you could not close the door and use the washbasin. The TV waqs so old that you could not read the words written on it or the control.
Quiet and satisfactory for our needs. Run down in some respects,loose railings on stairs and in need of a revamp.
the pool the bed and the tv, they're old.
close to where I was working No fresh air or ability to get some air into the room with ho fan or air conditioning and a locked door and window to outside
it was easy to find and close to acer arena. the cleanliness of the room was very poor.
The reception man new the area very well and answered our questions quickly and thoroughly. In the bathroom, the idea of the soap, cream, shaving foam, sower gel, shampoo and conditioner being in the dispenser is great, though I might have think in todays day and age, using censers would be more appropriate and guest friendly. Also, the bed was sooooooo comfortable!! Firstly, the smell of the two rooms when we entered was not pleasant at all, on smelt like smoke even though it wasn't a smoking room and the other room smelt stale and musky. Secondly, the couch was very sunken and uncomfortable. Lastly, the bathroom is much too small for comfort and ability to move!
The location & accessability The restaurant was closed during our stay, as was room service. Breakfast was below standard, especially for the price.These are the main two reasons this hotel received a lower score on comfort & services.
It was conviently located to where I needed to go.
needs refurbishing and up-grading of gardens and general maintenance - persons in room next door had radio on loudly from 5.00 am
Close and convenient to where we needed to go, Concord Hospital. Very noisy, traffic and other people staying at Motel during the night.
Freindly helpfull staff a bit old, but acceptable
Large apartment for a family, good facilities, good value for the money, with the kitchen and laundry that are included it would be a good base for a longer city stay Roller beds a bit inconvenient
it was quiet and peaceful
I was there for busnies in that area so that's the only thing 1-staff one of the staff was realy rude,2- they at lease have safer in the room.3- no suop to use.3- with this money you pay at lease they shlud have some one to help us to carry the bags or trolly , i can not belive they charge 30 usd to use internet per day inc wifi , I rate this hotel no more thn 2 star are it's not worth the money you pay
Early check-in Cleanliness, most particularly floors & furniture.
Easy to find and plenty of parking underneath. Wasn't too noisy with traffic close by. The room, bathroom and the bed itself were a little smaller than expected and the bed had wheels, which made it a little less sturdy.
The rooms were quite spacious and clean. They had good appliances and a TV in both bedrooms. Noise from areoplanes was quite loud. Street noise was loud. No food or drinks in bar fridge.
Nothing in particular This hotel is too far from sydney CBD. The walk to the burwood train station alone takes 20 minutes. If your choice of accommodation is location location location, this is not the place for you.
Position and convenience for our needs
Easy to find, good parking and the food was excellent as well as great value. Pre- purchased breakfast of just $10 got us bacon and eggs and great coffee! Room service dinner fantastic for $17 too!