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Great food and Drink, friendly service Heating was not turned on in the rooms - which were a bit cold. there was mold in the shower (room 5) and a fire door is permently wedged open (same as last year).
Waking up in the middle of nowhere, looking at a field full of sheep was very relaxing. Perfect beds, clean room, correct breakfast. Staff is very friendly.
good old world pub in quiet location ideal for our visit room was adequate,but no chairs in room allthough sufficient room,.not happy we couldnt book in untill 5,30,doors locked,?v,inconvenient,breakfast was adequate,but service very casual had to call for anything we wanted,meal in pub on the night was good quality for pub,but was overcharged on my visa,for items not on my bill,i-e about 20,percent more,when questioned about this staff were very defensive,& unhelpfull,got impression someone made a error but wouldnt admit it,?or was it error ?,thinking of reporting to authorities ,if not on my bill & over charged ,is it on the bookes,?
Nice large room with a very comfortable bed. Would have liked some fruit and yoghurt at breakfast as an alternative to cereal
This hotel is newly refurbished. The service staff food room location very good couldn't fault it. Would recommend advance booking a table in the restaurant if staying at the weekend
The location and hotel itself were excellent and the lady in charge was brilliant, very good breakfast. Some of the other members of staff were not up to standard, left us standing around, gave me a room key and disappeared without showing us to our room or telling us where it was, when we came down for dinner I asked the waitress if our table was ready she said she would see and never came back, fortunately the lady in charge took over and was brilliant - saved the day!! Didnt think the food was quite as good as previously and a bit disappointed that menu's were just an A4 sheet of paper in the restaurant.
Good and clean Lack of phone in room and lack of wifi identified as present in reception area
Rural setting. Tastful modern decor in the bar and restaurant. Friendly staff. None
Could do with small tables beside beds to put cups on when sitting on bed. Shower heat settings seemed to work the wrong way round, red cold and blue hot.
The room was perfect and cosy and the food was excellent in the restaurant. Nothing
The land lady was very helpful and friendly. We were a little rushed out of breakfast which finished at 9.30 although we hadn't quite finished our food.
Very friendly staff. Room of good size and comfortable had all the facilities one would expect. Food of excellent quality and quantity.Price very reasonable. We had three enjoyable nights at this hotel.
Could not get into room till 4pm did not leave much of the day left the staff
Very comfortable, warm and friendly atmosphere, good food served on quality china, in good location - made to feel really welcome - had afternoon tea in dining room with visiting family and small grandchild, perfect end to weekend break - thoroughly recommended. Couldn't fault anything.
Very friendly and helpful staff, excellent breakfast No smoking at all, but also no ashtray at the front door or nearby; this makes us stay away from this hotel next time. Only 5 channels on the tv
It was convenient for our purpose and visit to Banbury, it was a good location which suited our needs, this hotel is an ideal base for a couple of nights. Good Home cooked breakfast. would have prefered a later breakfast time, but no complaints
Breakfast was very good. Served in a pleasant light room with plenty of choice of food. Service a bit slow on second day - order for toast forgotten. Having to have breakfast between 7.30 and 8.30 am.
Bed, storage space, location, car park Breakfast finishes too early at 8.30am I would have preferred a bath The tv was rather small and the bedpost was in the way.
Friendly, comfortable, good breakfast. Minor: room unheated in daytime (chilly in February), although comfortable in morning/evening.
staff seemed friendly, breakfast was good,car park at the back,which is good,we had a courtyard room which was fine, no bath though,just shower nothing
The staff were very friendly and attentive to our needs.
Clean rooms. Friendly staff. Good location within the town.
The bathroom was freezing cold, window wouldn't shut. The shower head, when turned sprayed water all over the bathroom, soaking the floor and everything else in it's way. I was informed of a party and that there would be noise in the marquee which would transer into the hotel at 11. However the horrendous noise from the disco which was in fact directly under my room started at 7p.m. or thereabouts. There was a connecting door to the next room and it sounded like the neighbours were in the same room as myself.
Clean room with tea & coffee making facilities, lots of hot water, good breakfast & proximity to town centre (walking 5/10 mins). Enjoyed age & feel of building. Staff polite but not particularly friendly, although I admit that in Dubai we get used to our hotels offering an exemplary standard of service. Cromwell staff not particularly helpful or forthcoming when I needed to find information about train times. Did their jobs satisfactorily but didn't go 'extra mile'.
Breakfast was fantastic, great cooked breakfast and wide range of continental breakfast. Noise from the street, although due to the age of the building I guess modern double glazing is probably not allowed!
Friendliness of the staff No information provided for people with special needs.
large garden area and reasonable bar menue
Clean, comfortable, friendly staff, brilliant Thai restaurant across the road
Pokey room; poor range of TV channels; leaking shower; inadequate radio; missing lights in bathroom
Excellent stay. The staff were all so friendly and helpful. The food was very very good and there was lots of it. We will stay here again when in the area. Wish the hair drier had worked. I didn't find out until I had washed my hair.
Great place, friendly owner and nice staff, will go back soon !! Not many that I can think of.
The evening staff were pleasant and helpful and there was a good choice of food on the menu at breakfast. In the twin room there was no hairdryer and the hairdryer that was provided in the double bedroom did not work. Also the window in the twin bedroom did not close properly. We arrived late and had rung earlier in the day to inform them of our late arrival but it appears the message was not passed on, this resulted in chase-up messages on our home phone.
I was pleasantly surprised at the design and layout of the room we stayed in and felt it looked better than the images posted on the website. The service and friendliness of the staff was very good. The food was also very good, decent size portions.
Clean room and linen- nice bathroom facilities plenty of hot water, food was excellent and plenty of choice I didn't book in time to get a twin room so I had to use a put u up bed which was adequate and comfortable but wished I done it earlier and got a twin room? Not the hotel fault but they did their best to accomodate our needs. The other bed (I was in the put u up) was really comfy!!!
friendly staff, good food, nice atmosphere
Easy going polite staff with a sense of humour. Restaurant food was excellant ,freshly cooked and able to deal with a special diet imaginatively. Double room with shower was perhaps a bit small
Size of room and bathroom. Plenty of room to move about, important for me as a disabled person. Slight difficulty with narrow winding staircase.I have limited mobility. I could manage up but not down. However, there was another regular staircase for going down!
clean and good value, super breakfast
The room was very clean and pleasent. The staff are very friendly and accommodating
courtesy and service
very comfy bed
Nice surroundings, friendly staff. Cold.
Staff were really helpful and polite. They took the trouble to use your name.
Friendly and helpfull staff N/A
the staff were very helpful and friendly and the 4 poster bed was very comfortable. I asked for a quiet room & this was provided. Their sticky toffee pudding was excellent. The menu was the same every night although the food was good it would have been nice to have more choice. The heating was broken & we were a bit cold due to the very cold & very wet weather at the time.
It was a charming Inn close to Mary Arden's House so it was easy to just walk there and visit. The Bed was very hard.
The location is brilliant and the village setting is just what you would want when trying to chill down from the office
The staff were eager to please, very helpful and both polite and charming.
Friendly, relaxed atmosphere. Nice informal home to come back to after a day's sightseeing! Lovely, helpful staff at the Inn. Fabulous breakfast and very decent pub dinners. All in all, a great experience.
Friendly staff Roomm above kitchen to be avoided - noisy and extractor fan seemed to run all night.
The room was very comfortable The breakfast could be improved,too greasy.
courteous staff, good food, clean room it took three quarters of an hour each day to serve breakfast
The hotel was situated in a very picturesque village. The proprietors were very friendly.I stayed for one night with a work colleauge as we were attending a conference in stratford upon avon the next day.I would definetly reccomend this inn. The room was extremely hot during the night , and unfortunately our room was located above the boiler, which kept me awake most of the night as the thermostat kicked in , this was the only negative point on the whole the inn was very good value for money and the food was all locally sourced and of good quality.
The hotel is a cosy little treat away from the hustle and bustle
The staff were a delight, the food was excellent, and also very good value for money.
The position & size No
Clean Room. Well mannered staff The parking was at the rear of the hotel but the entrance was at the front - this meant carrying luggage quite a distance.
Helpfull staff,food good
The staff were excellent, friendly and efficient. The hotel and restaurant had a nice atmosphere and the food was first class and reasonably priced.